표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 543개 이용 후기 중 288개" "
10 - 훌륭해요
288
평점 8 - 좋아요. 543개 이용 후기 중 127개" "
8 - 좋아요
127
평점 6 - 괜찮아요. 543개 이용 후기 중 56개" "
6 - 괜찮아요
56
평점 4 - 별로예요. 543개 이용 후기 중 31개" "
4 - 별로예요
31
평점 2 - 너무 별로예요. 543개 이용 후기 중 41개" "
2 - 너무 별로예요
41
8.8/10
청결 상태
8.6/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.4/10
친환경
이용 후기
10/10 - 훌륭해요
Hyejong
2023년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyejong
2023년 3월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 3월 9일
Thank you for staying with us at the Berkeley Park Hotel We can't wait to welcome you back soon!
8/10 - 좋아요
Laurina
가족 여행
2024년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean. Walking distance to many places
Laurina
2024년 5월에 2박 숙박함
10/10 - 훌륭해요
Joyce
2024년 4월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and convenient
Joyce
2024년 3월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 5월 1일
Hello Joyce, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments! I am pleased your stay was a convenient one and you enjoyed our hotel.We hope to welcome you back soon !
10/10 - 훌륭해요
Rodolfo
아이를 동반한 가족 여행
2024년 4월 15일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
Rodolfo
2024년 4월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 4월 18일
Hello Rodolfo, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind rating.We can't wait to welcome you back soon!
10/10 - 훌륭해요
Teresita 님, New York
단체 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
Teresita
2024년 4월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 4월 15일
Hello Teresita, It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests. Thank you for your outstanding rating.We cannot wait to welcome you back again soon!
2/10 - 너무 별로예요
guillaume
가족 여행
2024년 4월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely noisy. Hotel was repairing a door close to our bedroom at 8 am next day after we arrived. They perhaps could have waited the afternoon to do so? Additionally there was no hot water in the bathroom.
guillaume
2024년 4월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 4월 12일
Hello Guillaume, It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. I hope to have the chance rectify the situation and welcome you back to re-experience Berkeley Park Hotel.
10/10 - 훌륭해요
Lesley
2024년 4월 9일
Lesley
2024년 3월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 5월 1일
Hello Lesley, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your outstanding rating.We can't wait to welcome you back soon!
8/10 - 좋아요
Hiro 님, Paradise Island
출장 여행
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Resturant Bar were close inside the property and no information were or options were given also while booking were offer free bottle for wine each day nothing offered also
Hiro
2024년 3월에 2박 숙박함
답변 제공: Res. Team 님, 2024년 4월 12일
Hello Hiro, Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your comments. I apologize for the few inconveniences you did experience during your stay. We are working on having the restaurant opening soon. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
2/10 - 너무 별로예요
Maria
연인과의 여행
2024년 4월 8일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking around the area. Had to pay for each night we were there
Maria
2024년 3월에 8박 숙박함
답변 제공: Res. Team 님, 2024년 4월 12일
Hello Maria, Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. My apologies for the inconvenience you have experienced. Unfortunately parking is very limited in South beach which is why we offer our guest the option of Valet services. We hope to have the pleasure of welcoming you back soon!
10/10 - 훌륭해요
karine
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The team was great, Alessandra and Nestor were amazing! We had 2 rooms. Cleaning everyday. Very nice people. Very nice rooms. Great swimming pool on the roof. Very well located. Not in the busy area but connected to it. So best of both world! Thanks. Aurelien
karine
2024년 3월에 5박 숙박함
답변 제공: Res. Team 님, 2024년 4월 12일
Hello Karine, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. I will be sure to let Alessandra and Nestor know of your kind comments. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!
8/10 - 좋아요
Rebecca lopez
가족 여행
2024년 3월 29일
The hotel would have been perfect but they were transitioning owners and there was no dining available. The other hotels next to us had food and drinks and that made them cozier. Staff, rooms and proxy to everywhere was excellent.
Rebecca lopez
2024년 3월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 4월 3일
Hello Rebecca, Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. My sincere apologies for the temporary closing of the restaurant, we are working on having it back opened very soon. I am glad that your overall stay was an excellent one.We hope to have the pleasure of welcoming you back soon!
10/10 - 훌륭해요
Kevin
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kevin
2024년 3월에 7박 숙박함
답변 제공: Res. Team 님, 2024년 4월 2일
Hello Kevin, Thank you for staying with us at the Berkeley Park Mgallery Hotel. It please me that your stay was very accommodating. We can't wait to welcome you back soon!
10/10 - 훌륭해요
Amyla
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amyla
2024년 3월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 4월 3일
Hello Amyla, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing outstanding rating. It ensures us your stay was a memorable one. We can't wait to welcome you back soon!
10/10 - 훌륭해요
mahmoud
출장 여행, 가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
mahmoud
2024년 3월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 4월 2일
Hello Mahmoud,Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your outstanding rating. It pleases me to know you had the most accommodating stayWe can't wait to welcome you back soon!
10/10 - 훌륭해요
andres
출장 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, close to the beach. Room was alright, nothing outstanding, but good enough
andres
2024년 3월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 3월 15일
Hello Andres, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your comments!I am delighted to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. Close access to the beach is one of the many reasons why our guest prefer staying with us. We cannot wait to welcome you back again soon!
8/10 - 좋아요
Charlena
단체 여행
2024년 3월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like that the hotel did not have a bar or restaurant. Everything else was fine. Staff was nice
Charlena
2024년 3월에 2박 숙박함
답변 제공: Res. Team 님, 2024년 3월 8일
Hello Charlena, Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. My sincere apologies for the unexpected closing of the restaurant. We are working very hard to have it back opened as soon as possible. .We hope to have the pleasure of welcoming you back soon and re experience all our restaurant has to offer!
10/10 - 훌륭해요
Kenneth
가족 여행
2024년 3월 7일
좋아요: 청결 상태
Perfectly clean, very very accommodating and friendly staff
Kenneth
2024년 3월에 5박 숙박함
답변 제공: Res. Team 님, 2024년 3월 8일
Hello Kenneth, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments. We are pleased you enjoyed the overall cleanliness of our hotel as well as our friendly staff. We focus on ensuring our guest have the best experience. We can't wait to welcome you back soon!
6/10 - 괜찮아요
Mitra
2024년 3월 2일
Mitra
2024년 2월에 4박 숙박함
답변 제공: Res. Team 님, 2024년 4월 2일
Hello Mitra, Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback. I apologize for any inconveniences you did experience during your stay.We hope to have the pleasure of welcoming you back soon and reexperience all we have to offer..
8/10 - 좋아요
Melissa
단체 여행
2024년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish the restaurant was open. Room service option available at the restaurant down the street. This was nice but not super easy to navigate the menu, as the site wasn’t functioning properly.
Melissa
2024년 2월에 5박 숙박함
답변 제공: Res. Team 님, 2024년 3월 1일
Hello Melissa, Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. My sincere apologies for the inconvenience you experienced. We are working very hard to ensure the restaurant is back up and running as soon as possible. We hope to have the pleasure of welcoming you back soon!
8/10 - 좋아요
Tuvshinsanaa
2024년 2월 21일
Tuvshinsanaa
2024년 2월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 3월 21일
Hello Tuvshinsanaa,It saddens me that you were not satisfied with our hotel. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.
10/10 - 훌륭해요
Teresa
연인과의 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful Place to stay
Teresa
2024년 2월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 2월 20일
Hello Teresa, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments. It pleases me to know we are offering our guest the best we have to offer.We can't wait to welcome you back soon!
10/10 - 훌륭해요
Michael
2024년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice 4 star hotel. Modern , clean and friendly. People were accommodating
Michael
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 7일
Thank you, we appreciate your feedback
4/10 - 별로예요
Mark
출장 여행
2024년 2월 6일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I didn't like getting charged $45 for a "resort fee," and being forced to walk to another hotel to use the gym (which was dank, lousy, and smelly, by the way.)
Mark
2024년 1월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 2월 7일
Hello Mark, It saddens me that you were not satisfied with our hotel resort fee. This fee allows us to offer you amenities like our rooftop pool, beach chairs and towels, wifi and daily house keeping services. We do however apologize for the inconvenience of having to visit another property for the gym during your stay. I hope to have the chance rectify the situation and welcome you back to re-experience Berkeley Park Hotel.
6/10 - 괜찮아요
Fredrik
단체 여행
2024년 1월 30일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Både bra och dåligt...
Bokade hotellet utifrån dess pris i kombination med läget. Hade rum mot innergården vilket var bra och tyst! Så långt var det bra och prisvärt.
Dock var restaurangen stängd och detta fick man information om först vid incheckning. Ingen information om det på hotels.com eller hotellets egna hemsida. Fanns en kaffemaskin på rummet men det var allt. CVS låg nära så där kunde mn köpa det mest nödvändiga. Frukostrestauranger fanns i närheten.
Wifi fungerade bra och var snabbt, trevlig personal och bagageförvaring fanns tillgänglig.
Rekommenderar hotellet om ni får ett bra pris!
Fredrik
2024년 1월에 5박 숙박함
답변 제공: Res. Team 님, 2024년 2월 1일
Hello Bade,Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the inconvenience you did experienced with the unforeseen closing of our restaurant during your stay. However it pleases me to hear that our friendly staff was able to make you feel at ease. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
10/10 - 훌륭해요
Seyfi
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Seyfi
2024년 1월에 5박 숙박함
답변 제공: Res. Team 님, 2024년 2월 1일
Hello Seyfi,Thank you for staying with us at the Berkeley Park Mgallery Hotel. It pleases us to receive your outstanding 10 out of 10 review at our property. This encourages us to continue to offer our guest with the best experience.We can't wait to welcome you back soon!
8/10 - 좋아요
gilda
2024년 1월 26일
gilda
2024년 1월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 27일
Thank you for staying with us at Berkeley Park Mgaller Hotel.We hope to have the pleasure of welcoming you back soon!
4/10 - 별로예요
Xavier
출장 여행
2024년 1월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Convenient but with Poor Service
While the Hotel is convenient to the Miami Convention Center. The non operation of the restaurant was not disclosed at the time of reservation. The Hotel did have an accommodation with a Restaurant 2 looks away, its level of service for the room service portion is belligerent and sub par. For this reason alone I cannot recumbent this Hotel.
Xavier
2024년 1월에 4박 숙박함
답변 제공: Res. Team 님, 2024년 1월 27일
Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
10/10 - 훌륭해요
Lussiana
단체 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice hotel , really nice view from the pool and the staff is really nice
Lussiana
2024년 1월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 27일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
6/10 - 괜찮아요
Daryl
가족 여행
2024년 1월 26일
좋아요: 직원 및 서비스
Nice place and friendly staff. But no Apple Pay - Payment could only be done with inserting a credit card even though the tap to pay light comes on.
Daryl
2024년 1월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 27일
Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!
2/10 - 너무 별로예요
Angie
2024년 1월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Angie
2024년 1월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 25일
Thank you for staying with us at the Berkeley Park Mgallery Hotel.We can't wait to welcome you back soon!
2/10 - 너무 별로예요
Maushami
2024년 1월 24일
Maushami
2024년 1월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 25일
Thank you for staying with us at the Berkeley Park Mgallery Hotel.We can't wait to welcome you back soon!
8/10 - 좋아요
Michelle 님, Fort Smith
연인과의 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at this location because it was walkable to the convention center, very handy. Disappointed because the restaurant that is on property was closed, indefinitely from what I could tell.
Michelle
2024년 1월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 24일
Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
2/10 - 너무 별로예요
Charly
2024년 1월 20일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Établissement a fuire j’ai séjourne le 13 et 14 janvier pas d’eau chaude et incapable de résoudre le problème ji suis retourné le 18 jàvier et encore le meme problème il vous préleve 80$ pour sois disant des frais de je ne sais quoi et à ma deuxième réservation j’ai était préleve par expedia est aussi par l’hotel
Charly
2024년 1월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 24일
Hello Charly, Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
10/10 - 훌륭해요
Angel
연인과의 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno recomendado y súper limpio.
Angel
답변 제공: Guest Services 님, 2024년 1월 19일
Estimado Angel, Gracias por tomarse el tiempo de opinar sobre nuestro hotel ya que sus comentarios son muy importantes para nosotros. Será honor atenderlos nuevamente en su próxima visita a South Beach con la misma atención de excelencia que en esta ocasión.
2/10 - 너무 별로예요
PANN
2024년 1월 16일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smell is very bad and they were charging for minibar items which I don't use.Even I call and talk about this matter, they didn't return money.
PANN
2024년 1월에 6박 숙박함
답변 제공: Res. Team 님, 2024년 1월 17일
Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
10/10 - 훌륭해요
Kaj
아이를 동반한 가족 여행
2024년 1월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kaj
2024년 1월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 17일
Thank you for staying with us at the Berkeley Park Mgallery Hotel.We can't wait to welcome you back soon!
6/10 - 괜찮아요
Rodrigo C M
가족 여행
2024년 1월 8일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hotel simples, pequeno, atendimento correto, breakfast razoável, poucas opções
Rodrigo C M
2024년 1월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 10일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
10/10 - 훌륭해요
Tony
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy with this hotel. The property is very nicely decorated. I understand that it was recently renovated. It is is a beautiful boutique hotel. I would highly recommend it. It conveniently located close to great restaurants, the beach and shopping.
The staff was extremely friendly and polite. I want to express my extra gratitude to Alvaro and the entire staff of the restaurant. The service and the food was very good. I would also like to thank Camila and Cesar at the front desk for their professional and friendly service. The entire staff helped to make my stay a very pleasant and comfortable experience. I plan to book this hotel again in the Spring.
Tony
2023년 12월에 3박 숙박함
답변 제공: Res. Team 님, 2024년 1월 10일
Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. I am thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. I will also be sure to share your kind comments to Camila and Cesar, our team takes great pride in making each guest's stay an unforgettable one! It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience South Beach!
8/10 - 좋아요
Gian Carlo
출장 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small room
Gian Carlo
2023년 12월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 1일
Thank you for staying with us at Berkeley Park Mgallery Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2023년 12월 29일
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 12월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 2월 1일
Thank you for staying with us at the Berkeley Park Mgallery Hotel. Your positive review ensures us that we are offering our guest with the best experience. We can't wait to welcome you back soon!
10/10 - 훌륭해요
Mary
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every thing was perfect
Mary
2023년 12월에 4박 숙박함
답변 제공: Res. Team 님, 2023년 12월 28일
Hello Mary, Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
10/10 - 훌륭해요
Mary
가족 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and hotel excellent
Mary
2023년 12월에 7박 숙박함
답변 제공: Res. Team 님, 2023년 12월 27일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
2/10 - 너무 별로예요
Oleg
2023년 12월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very bad experience, for the week we stayed there bed sheets never been changed, very loud hard to sleep. didnt return security deposit, charged extra for something we never ordered. very bad experience wont recommend
Oleg
2023년 12월에 7박 숙박함
답변 제공: Reservations Team 님, 2023년 12월 27일
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay.. I hope to have the chance rectify the situation and welcome you back to re-experience Berkeley Park Hotel.
4/10 - 별로예요
Maryanne
2023년 12월 23일
Maryanne
2023년 12월에 1박 숙박함
답변 제공: Res. Team 님, 2024년 1월 12일
Thank you for staying with us at the Berkeley Park Mgallery Hotel..We can't wait to welcome you back soon!
10/10 - 훌륭해요
Lady Chelka
단체 여행
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the staff were very accommodating and friendly.
Lady Chelka
2023년 12월에 3박 숙박함
답변 제공: Res. Team 님, 2023년 12월 23일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
4/10 - 별로예요
실제 이용하신 고객
2023년 12월 21일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First they put us on the bottom floor. The room looked nothing like the photos, smelled of stale cigarettes, and had sheer curtains where we could see people walking by on the sidewalk. By request the moved us up a floor. Rooms look absolutely nothing as advertised. They charge a resort fee and this is not a resort. I called and they refused to even give a partial refund. The room is fine if I was looking for a cheap hotel but I paid over $200 for the night.
실제 이용하신 고객
2023년 12월에 1박 숙박함
답변 제공: Res. Team 님, 2023년 12월 22일
Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
8/10 - 좋아요
Rachelle
단체 여행
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved stayingvatbthis property. It was clean and check-in was simple. The hotel has beach access and a pool. My wine was great (expedia silver member perk) and camebwith a wine cork and a note. I was impressed with how many food optiins there was. The property is even close to the botanical gardens. Overall, Id stay again. The only complaint i have is that the carpet needs to be changed and walls are thin. I could hearmy neighbors conversations and t.v.
Rachelle
2023년 12월에 3박 숙박함
답변 제공: Res. Team 님, 2023년 12월 21일
Hello Rachelle, Thank you for staying with us at Berkeley Park Mgallery Hotel. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
10/10 - 훌륭해요
Inna
2023년 12월 12일
Inna
답변 제공: Reservations team 님, 2023년 12월 14일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
6/10 - 괜찮아요
Pamela
가족 여행
2023년 12월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pamela
2023년 12월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 12월 13일
•Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments.We can't wait to welcome you back soon!
10/10 - 훌륭해요
Christoph
연인과의 여행
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Unterkunft mit noch besserem Personal
Christoph
답변 제공: Res. Team 님, 2024년 1월 29일
Thank you for staying with us at the Berkeley Park Mgallery Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!