4 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(이탈리아 요리)
예약 가능 여부 확인

빌트모어 호텔 - 마이애미 - 코럴 게이블스 여행 후기

5 out of 5
빌트모어 호텔 - 마이애미 - 코럴 게이블스
1200 Anastasia Ave, Coral Gables, FL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 705개" "
평점 8 - 좋아요. 1003개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 64개" "
평점 4 - 별로예요. 1003개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 29개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Biltmore is beautiful - an icon. Lobby was fabulous. The only drawback was that the property was not quiet. Extremely loud wedding music shook the building and we were on the 5th floor! The music did not stop until 11pm. The next morning (around 7:30am) there was a beeping truck and construction going on disturbing our sleep. So much for R&R! The staff was excellent and attentive though. The grounds are breathtaking. The only negative was the lack of quiet. They also charge $70 per day for a micro fridge and microwave which should be included in the rate.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

David

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just exactly how we’d imagine our stay in this iconic Miami institution. The location, building, facilities and service exceptional. Brunch was amazing and wish we had more time as only one night in transit. We will be back
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Laurence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Biltmore is a wonderful hotel. It’s a beautiful property - think of a Las Vegas hotel done with class. Beautifully decorated throughout in a mixture of Spanish and Italian Renaissance architecture. The enormous swimming pool is the biggest i’ve ever seen. Like a couple of Olympic pools joined together!!! My junior suite was beautifully decorated. My only complaints are the size of the bath - too small - and the lack of drawer space. The last one is odd given the size of the room. Had a fantastic buffet breakfast and the food shop does amazing stuff to take away. The area around the hotel is very residential so to get to restaurants and shops you will really need to drive. But it keeps the place very quiet and provided very nice walks admiring all the houses.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Yolanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic. I can't believe I have not stayed here before. I ate lunch, I used the spa, I had dinner, I used the pool. It was phenomenal. It was elegant and quiet, just the way I like it.
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 14일
Dear Yolanda, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 - 훌륭해요

Daniela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, meticulously cleaned room. Private balcony was amazing.
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 14일
Dear Daniela, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 - 훌륭해요

Angel

좋아요: 숙박 시설 상태 및 시설
Beautiful grounds and building
2024년 4월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 4월 14일
Dear Angel, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 - 훌륭해요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 experience definitely worth the money.
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 7일
Dear Jasmine, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your return. Regards

10/10 - 훌륭해요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a magnificent hotel. You feel like you are visiting Seville for a few days. Delicious food and drink. Pool astounding. Lobby old world magnificent. View out of every window. Our upgrade was a surprise and out suite was in a tower. So memorable!
2024년 4월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 4월 7일
Dear Rosemary, thank you for choosing the Biltmore and for your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

Louis

2024년 3월에 3박 숙박함
답변 제공: The Biltmore Hotel 님, 2024년 4월 2일
Hello Louis, we at The Biltmore thank you for your positive review. We strive to provide the best experience possible for our guests, and we hope to welcome you back soon.

10/10 - 훌륭해요

Liset

2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 29일
Dear Liset, thank you for staying with us and your support. We look forward to welcoming you back. Regards

2/10 - 너무 별로예요

Ed 님, Oakland

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overcrowded and tired property. The smallest "suite" I've ever seen. Only one bar and no seats available there. Dinner at Fontana was a disaster.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 29일
Dear Ed, thank you for staying with us and your feedback. we apologize for not meeting your expectations with our two bars, Cellar Club and Biltmore Bar and the Fontana dinner experience. Your comments have been shared with our leadership team and we hope to have an opportunity to serve you again. Regards

10/10 - 훌륭해요

Mary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Biltmore is elegant, opulent and a destination. We stayed so the kids could enjoy the massive pool and we relaxed at the pool.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 29일
Dear Mary, thank you for staying with us and your kind words. We look forward to welcoming you back. Regards

8/10 - 좋아요

Susan Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 24일
Dear Susan, thank you for choosing the Biltmore and for your support. We value your business and look forward to your return. Regards

10/10 - 훌륭해요

JOHN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good.
2024년 3월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 3월 24일
Dear John, thank you for choosing the Biltmore and for your support. We value your business and look forward to your return. Regards

8/10 - 좋아요

Inder 님, Dublin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff need to listen to customers.
2024년 3월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 3월 21일
Dear Inder, thank you for choosing the Biltmore and for your feedback. We value your patronage and have shared your comment with our leadership team. We look forward to welcoming you back. Regards

4/10 - 별로예요

Lauren

2024년 3월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 4월 7일
Dear Lauren, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your return. Regards

10/10 - 훌륭해요

Gabriel 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The experience was magical, we arrived very early on Sunday to take advantage of early checkin and enjoy a massage and the SPA. These 2 days felt like a whole week of relaxation. Victoria at the Cascade restaurant and Edwin at the Fontana were super friendly and accommodating. We’ll me back for more soon…
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 15일
Dear Gabriel, we are thrilled to hear that your stay was magical and rejuvenating! Your kind words about Victoria and Edwin will be shared with them. Thank you for choosing our hotel for your relaxation getaway. We eagerly anticipate your return and creating more memorable experiences for you. Regards

4/10 - 별로예요

Clifton

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The double room is incredibly small with no seating area. Carpet in desperate need of cleaning. Super large pool but lots of floating debris. No early morning bellman available to assist with baggage— front desk attendant rude. Huge hotel but only one choice of restaurant for dinner. Room service was not edible. We enjoyed the afternoon tea on the lobby level and the spa has a nice atmosphere. For the price, there must be better options in Miami.
2024년 3월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 3월 15일
Dear Clifton, we sincerely apologize for the shortcomings during your stay. Your feedback is invaluable in our continuous efforts to improve. We will address the cleanliness issues and service lapses promptly. Thank you for acknowledging the positive aspects; we aim to enhance every guest experience. We hope for another opportunity to exceed your expectations. Regards

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a little old but rooms were clean and spacious. Pool was great. Friendly staff
2024년 2월에 7박 숙박함
답변 제공: Managing Director 님, 2024년 3월 5일
Dear Mark, thank you for staying with us and for your feedback. We value your patronage and apologize for not meeting all your expectations. We look forward to welcoming you back. Regards

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place to stay!! Looking forward to returning
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 2일
Dear Diana, thank you for staying with us and your feedback. We are looking forward to your return. Regards

10/10 - 훌륭해요

Marylyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 3월 21일
Dear Marylyn, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

elisandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service very clean staff willing to help !
2024년 2월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 3월 1일
Dear Elisandro, thank you for choosing the Biltmore and for sharing your feedback. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 21일
Dear Michael, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was well done
2024년 2월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 2월 22일
Dear Charles, thank you for staying with us and for your kind words. We look forward to your return. Regards

10/10 - 훌륭해요

Heather 님, Thonotosassa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 2월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 2월 22일
Dear Heather, thank you for staying with us and for your kind words. We look forward to your return. Regards

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms! Great golf course on site!
2024년 2월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 2월 19일
Dear Joshua, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

Rodolphe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Calme et bien situé
2024년 2월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 2월 19일
Dear Rodolphe, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

john 님, Arlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Biltmore is a grand old lady that harkens back to the roaring 20’s. Think Ethel Merman, Johnny Wiesmuller, Babe Ruth, Alphonse Capone. They have turned it into an increasingly modern resort with lovely amenities, beautiful rooms and a friendly knowledgeable staff. Loved exploring this hotel and coral cables
2024년 2월에 6박 숙박함
답변 제공: Managing Director 님, 2024년 2월 19일
Dear John, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elegant and beautiful. This hotel and property are in keeping with the best way vacation stays should be. The rooms are spacious and beautifully appointed. The halls are quiet and clean. This hotel experience is well worth and is so luxurious. The pool is exceptional with loads of sun exposure options. The restaurant environments, staff, food and drink options were all outstanding. Can’t say enough about how terrific our stay was. 10/10!
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 2월 19일
Dear Carol, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

8/10 - 좋아요

Lynn

2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 21일
Dear Lynn, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

6/10 - 괜찮아요

Mary

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The staff at check in was very unfriendly
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 2월 8일
Dear Mary, thank you for staying with us and your feedback. We apologize for the unfriendly front desk staff and have shared your comment with our leadership team for review and action. We look forward to serving you again in the future. Regards

10/10 - 훌륭해요

Rosie

2024년 2월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 3월 21일
Dear Rosie, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

10/10 - 훌륭해요

Ernesto

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 2월 15일
Dear Ernesto, thank you for staying with us and for your support. We look forward to your next stay. Regards

2/10 - 너무 별로예요

SUNG

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is too old
2023년 12월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 2월 5일
Dear Sung, thank you for staying with us and your feedback. We apologize for not meeting your expectations and hope to serve you again in the future. Regards

10/10 - 훌륭해요

DIANA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was absolutely beautiful. The rooms were clean and all the details were well thought off. ( chargers for phones
2024년 2월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 2월 5일
Dear Diana, thank you for staying with us and your kind words. We look forward to your next visit. Regards

10/10 - 훌륭해요

Markus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Väldigt bra hotell. Trevlig miljö, bra restauranger, fin pool och bra område.
2024년 1월에 6박 숙박함
답변 제공: Managing Director 님, 2024년 2월 2일
Dear Markus, thank you for staying with us and for your kind words. We look forward to welcoming you back. Regards

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!!
2024년 1월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 28일
Dear John, thank you for staying with us and for your support. We look forward to your return. Regards

6/10 - 괜찮아요

Carlos

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Beautiful historical landmark hotel. The junior suite has very little drawers to store clothing. My toilet was leaking water from the bottom and the writing desk was lopsided. The restaurant, Fontana, their service was slow and uninformative. For example, the breakfast buffet has no apparent omelette station. However, hearing others ask the wait staff, you need to ask the staff behind the buffet station that you want an omelette. The bathrooms do not have an exhaust vent so you will have a foggy mirror after showering. The hotel is very secure and parking is free and there is ample parking if there isn’t a wedding or another affair going on.
답변 제공: Managing Director 님, 2024년 1월 28일
Dear Carlos, thank you for choosing the Biltmore and for sharing your experience at our historical landmark hotel. We sincerely apologize for the inconveniences you encountered, and we appreciate your valuable feedback. Rest assured, we will address the issues raised to enhance our guest experience. We hope to welcome you back and provide a more seamless stay. Regards

6/10 - 괜찮아요

MARIA ANDREA

2024년 1월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 1월 18일
Dear Maria, thank you for choosing the Biltmore and your support. We look forward to your next stay. Regards

10/10 - 훌륭해요

Fatima

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place
2024년 1월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 1월 14일
Dear Fatima, thank you for staying with us and for your kind words. We are looking forward to welcoming you back. Regards

10/10 - 훌륭해요

Nicole

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful site . Very nice swimming pool and golf course. Choice of several excellent restaurants. Nice and clean room with excellent bedding quality.
2024년 1월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 14일
Dear Nicole, thank you for staying with us and for your kind words. We look forward to your return. Regards

10/10 - 훌륭해요

Sandra's

2023년 12월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 10일
Dear Sandra, thank you for staying with us and your support. We look forward to welcoming you back. Regards

4/10 - 별로예요

Nicholas

가족 여행
좋아요: 청결 상태
TV in room didn't work. Took nearly 2 hours to move us to another room and get keys that worked. Reception Staff below par. Not happy to welcome guests. No smiles. Icy cold. Concierge very good. Just tried to overcharge me by nearly $120 and receptionist unable or unwilling to sort out until better people arrive.
2024년 1월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 1월 9일
Dear Nicholas, thank you for staying with us and for your feedback. We apologize for the unfriendly and unresponsive reception staff and your comments have been shared with our leadership team for review and action. We look forward to serving you again. Regards

10/10 - 훌륭해요

gabi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel absolutely be back .
2023년 12월에 5박 숙박함
답변 제공: Managing Director 님, 2024년 1월 9일
Dear Gabi, thank you for choosing the Biltmore and for your kind words. We look forward to your next stay. Regards

10/10 - 훌륭해요

Noemi

2023년 12월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 1월 8일
Dear Noemi, thank you for staying with us and your support. We look forward to your next stay. Regards

10/10 - 훌륭해요

Tetiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed on New Year's Eve, we were given a wonderful room with a balcony, the room had everything we needed, the reception staff were very friendly. I will definitely come back with this hotel )
답변 제공: Managing Director 님, 2024년 1월 8일
Dear Tetiana, thank you for staying with us and for your feedback. We value your patronage and look forward to your return. Regards

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great venue, home away from home
2023년 12월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 8일
Dear John, thank you for choosing the Biltmore and for your kind words. We look forward to welcoming you back. Regards

4/10 - 별로예요

HOWARD

2023년 12월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 1일
Dear Howard, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your next stay. Regards and a Happy New Year.

8/10 - 좋아요

rita

2023년 12월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 1월 1일
Dear Rita, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your next stay. Regards and a Happy New Year.