해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월

캐딜락 호텔 & 비치 클럽, 오토그래프 컬렉션 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 511개" "
평점 8 - 좋아요. 1002개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 121개" "
평점 4 - 별로예요. 1002개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 69개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

jin hee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 불친절하고 수건이 더러웠어요
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

ashley

별로예요: 청결 상태, 직원 및 서비스
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Mary Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Staff remembered us from last time. Donna Mare has world class food and service. Beach Bungalow bar is the best Tiki bar and is right on the beach. Great music and bar staff. We had so much fun!!
2024년 5월에 2박 숙박함
답변 제공: Oscar Morales/Resort Manager 님, 2024년 5월 23일
Mary Jane,Thank you for choosing the Cadillac Hotel & Beach Club for your recent stay. We are delighted that you had a wonderful time. Thank you for taking the time to provide such wonderful feedback.

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 21일
Great day Colin,Thank you for your kind feedback.It was a pleasure hosting you at our resort.We look forward to your next stay with us.

10/10 - 훌륭해요

CEIDI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 19일
Dear Ceidi,Thank you for your kind feedback.It was a pleasure hosting you at our resort.We look forward to your next stay with us.

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were very accommodating and kind. Truly appreciated the staff. The hotel was beautiful as well.
2024년 5월에 1박 숙박함
답변 제공: Oscar Morales 님, 2024년 5월 15일
Jordan,Thank you for choosing the Cadillac Hotel for your recent visit to Miami Beach. We are delighted that you had a wonderful time. We hope to see you return on your next visit to Miami Beach.Sincerely,

6/10 - 괜찮아요

Andrew 님, Cranston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food is way too expensive. Feels like you've been ripped off. I'll never book this hotel again for that reason.
2024년 3월에 1박 숙박함
답변 제공: Resort Manager/Oscar Morales 님, 2024년 5월 16일
Andrew,I apologize that you were not satisfied with the food and beverage pricing. I have alerted our Food and Beverage partners of your concerns.

10/10 - 훌륭해요

Hiroki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had good times in this hotel !
2024년 5월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 13일
Great day Hiroki,Thank you so much for your kind feedback.It was a pleasure hosting you at our resort.

6/10 - 괜찮아요

sandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The hotel is beautiful and the location is great. We paid for an upgrade to a suite with a great view. The food in the restaurants is incredible. However, given how much we paid there were a few things that were disappointing. First our room key lock wasn't working and we had to go ask for help to the lobby 5 times, they kept saying it was the key but clearly it wasn't, finally a tech came to check and changed the battery on the door. The housekeeping was also disappointing, they kept forgetting to leave us the complementary water bottles, they never took the trash, and they only left us slippers and robes the last day of our stay (we were there 4 days) given than we paid for a suite I expected more. Lastly we did see 3 small roaches in the room which was not pleasant.
2024년 5월에 4박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 14일
Dear Sandra,We would like to offer our sincerest apologies for mishaps in service you encountered during your stay at the Cadillac Hotel. I appreciate you making us aware of your negative experience and would like to thank you for your feedback. We strive to provide an excellent guest experience and your feedback helps us to improve the quality of our operations.

8/10 - 좋아요

Talia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a wonderful stay! The amenities were perfect. Our room was rather small, so be prepared if you have another guest with you to either get two beds or book a large space. We didn’t have many options for storing our items for a longer stay. Staff is friendly and you will always get prompt service. One thing I didn’t realize with room service is that they enter the room. Last time, they left it outside the door so it was a good thing we were not dressing. The only true downside is our sheets didn’t look super clean, which might be a side effect of busy times of the year. There were some old stains when we arrived, but we changed the sheets and had no other issues all trip long. Same with the towels in the room and at the beach. Overall - would book again but we are definitely curious about the value of other stays in this price range. Thank you for the nice stay!
2024년 5월에 4박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 13일
Great day Talia,Thank you for staying with us at the Cadillac Hotel.We appreciate your feedback.

4/10 - 별로예요

Keiko

가족 여행
좋아요: 청결 상태
ビーチに近いが マイアミビーチ中心部からは遠く アール地区や、ホテル外の食事場所にいくには不便 大人向けもプールは不潔で 清掃されて無く 水中眼鏡をしても 視界不良でとても使用するきがなかった。
2024년 5월에 3박 숙박함
답변 제공: Oscar Morales 님, 2024년 5월 9일
keiko,We apologize if your recent stay at the Cadillac was less then stellar. We strive to provide the utmost in service and rest-assured that your concerns will be addressed with the respective teams. Please let me know if you wish to set up a time to discuss.Sincerely,Oscar Morales

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and location to the beach was great!
2024년 5월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 7일
Great day Stephanie, Thank you so much for your kind feedback.It was a pleasure hosting you at our resort.We look forward to your next stay with us

10/10 - 훌륭해요

Stephanie

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and property.
2024년 4월에 3박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 5일
Great day Stephanie,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us

10/10 - 훌륭해요

Marcus 님, Ashburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel lobby and staff were great.
2024년 4월에 5박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 5일
Great day Marcus,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us.

2/10 - 너무 별로예요

Nicholas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for our trip to Miami, and it was extremely disappointing. We requested an early check in, but didn't get into our room until after the original check in time. The food in the restaurants were mediocre at best and very overpriced for the quality of food. When we finally got checked in to our room, it was not clean, sliding door to the patio barely opened and appeared to have mold growing along the edges. The worst of it all was the fact that we saw giant cockroaches in our room. Absolutely disgusting! We called the front desk to complain, and they apologized and said they were sending a manager from housekeeping right away. A housekeeper showed up with a broom and can of Raid. He cleaned it up without saying anything to us. We decided to check out early instead of staying for another meal. We again complained to the front desk, and he said he is sending a note to the hotel manager, and they would contact us right away to resolve the issue. We have yet to hear from them two weeks later. We since have sent an email to Marriott corporate to let them know our experience, and again, they said we would have a response within 5 days and nothing. Do not waste your time and money on this joke of a hotel!!
2024년 4월에 1박 숙박함
답변 제공: Kelvin H. 님, 2024년 4월 30일
Dear Nicholas, Thank you for your review, and for staying with us at The Cadillac Hotel. I am truly sorry that your experience was not to your expectations. The service you describe is certainly not typical of our resort. That said, feedback like yours is helpful to improve the guest experience. Please feel free to reach out to me directly if you would like to discuss your stay further. Thank you again, and I hope we'll have the opportunity to welcome you back.

10/10 - 훌륭해요

Yunbiao

2024년 4월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 19일
Dear Yunbiao,Thank you for your kind feedback.It was a pleasure hosting you at our resort.We look forward to your next stay with us.

4/10 - 별로예요

Congxin

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Kelvin H. 님, 2024년 4월 30일
Dear Congxin, Thank you for taking your time to leave your review, and we are sorry that your stay was not to your expectations. Providing exceptional service and ensuring our guests have a memorable experience is our top priority. Our apologies for falling short on that experience during your stay. Please feel free to contact me if you wish to further discuss your stay.In the mean time, we hope to have the opportunity to welcome you back to our hotel

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 30일
Great day Maria,Thank you so much for your kind feedback.We look forward to hosting you at our resort again.

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Kelvin H. 님, 2024년 4월 29일
Dear Amy, Thank you for taking your time to share your feedback with us, and our apologies for for not meeting your expectations. This is certainly not indicative of the service experience we strive to provide on a daily basis. I would welcome the opportunity to speak further regarding your stay. Please feel free to contact me at the hotel, at your convenience. In the meantime, thank you again for sharing your feedback, which is always appreciated.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was
2024년 4월에 3박 숙박함
답변 제공: Kelvin H. 님, 2024년 4월 29일
Dear Andrea, Thank you for staying with us at The Cadillac Hotel and for sharing your experience. We so appreciate your feedback. I'm happy to see that you enjoyed our beautiful hotel.We look forward to hosting you again soon for another revitalizing visit.

10/10 - 훌륭해요

Abduvadud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2024년 3월에 3박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 26일
Great day Abduvadud,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us.

10/10 - 훌륭해요

Kamylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is amazing! Smells nice, clean, attentive staff, on a private beach, two different pools, 24 hours valet parking...I don't have one complaint.
2024년 4월에 3박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 26일
Great day Kamylah,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I even begin? The Cadillac hotel was absolutely amazing. I celebrated my 30th three birthday weekend and I had the best time service factory. Everything was just amazing. I am so grateful and I had so much fun. Literally everything is right on the resort the beach, the pool, the restaurants, the people, great time and good food.
2024년 4월에 3박 숙박함
답변 제공: Oscar Morales/Resort Manager 님, 2024년 4월 23일
Angelica,We are delighted that you had such a wonderful experience. Thank you for celebrating your birthday with us. We hope you stay with us should your future travels bring you back to Miami Beach.

8/10 - 좋아요

Olena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 26일
Great day Olena,Thank you for your feedback.We look forward to hosting you at our resort again.

10/10 - 훌륭해요

danielle

2024년 4월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 13일
Great day Danielle,Thank you so much for your kind feedback.It was a pleasure hosting you at our resort.

6/10 - 괜찮아요

Roy 님, Pointe-Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is very good , rooms are a bit small and old
2024년 4월에 3박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 22일
Dear Roy,Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back at our resort.

10/10 - 훌륭해요

Bernard

2024년 4월에 5박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 5월 10일
Dear Bernard,Thank you so much for your kind feedback.It was a pleasure hosting you at our resort.We look forward to your next stay with us.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Oscar Morales/Resort Manager 님, 2024년 4월 19일
Thank you for taking the time to fill out the survey. We are delighted that you had a great time at The Cadillac while visiting Miami Beach. We hope that you return soon.

10/10 - 훌륭해요

Kristyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for a quick getaway for my husband’s birthday. The balcony room with the ocean view was definitely worth it. The property is very clean and the staff go above and beyond. There’s an adult only pool, and direct access to the beach which comes with complimentary beach chairs, towels, and umbrella. The hotel bar and restaurants are also very nice, with many walkable restaurants if you want different options. We will definitely be back!
2024년 4월에 2박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 18일
Dear Kristyn,We are delighted to know you had a wonderful stay.We hope to welcome you back soon!

6/10 - 괜찮아요

Nicole 님, Brooklyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 16일
Dear Nicole,Thank you for taking the time to share your feedback.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

10/10 - 훌륭해요

Gladys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 18일
Dear Gladys,Thank you for choosing us!Warm regards

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful time. The staff was wonderful and we would definitely stay again.
2024년 4월에 4박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 15일
Dear Jamie,Thank you so much for your kind feedback.We look forward to hosting you at our resort again.

4/10 - 별로예요

Maureen

가족 여행
Room wasn’t ready until 4:30. Hotel is a little run down and could use an update.
2024년 4월에 1박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 15일
Dear Maureen,Thank you for taking a few moments to provide your feedback on your recent stay. We apologize for the delay on your room readiness. We always welcome our guest feedback and take your concerns seriously. We use it as a tool to prioritize training with our teams.

10/10 - 훌륭해요

Kimberly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome from check in to check out. Miguel was amazing with our luggage
2024년 4월에 1박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 15일
Great day Kimberly,Thank you so much for your kind feedback. We will share it with Miguel.We look forward to your next stay with us.

8/10 - 좋아요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like such a late checkin time at 4:00 and the coffee bar was not well stocked did not have the ability to give me plain hot water for my tea.
2024년 4월에 1박 숙박함
답변 제공: Hotel Leadership 님, 2024년 4월 15일
Dear Jill,Thank you for taking the time to let us know about your experience.We always welcome our guest feedback and take your concerns seriously. We use this as a tool to prioritize training with our teams.

10/10 - 훌륭해요

Colin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property
2024년 4월에 7박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 13일
Great day Colin,Thank you so much for your kind feedback.We look forward to your next stay with us.

8/10 - 좋아요

Kristin 님, Bothell, WA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Cadillac is a great location on mid Miami beach. The hotel is nice and the staff was friendly. I think the grounds around the hotel could be cleaner. The Cadillac staff could clean up litter better, there were items (napkins, caps, drink/skewers)in the bushes, etc. The maids were very friendly. Our room was supposed to be a partial view, we were facing the front street above the AC/HVAC unit for the hotel. Pro: it was constant white noise. Con: it was an awful view. I would stay again but in a different room. Overall: B- rating.
2024년 4월에 4박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 10일
Dear Kristin,Thank you for staying with us!We apologize for the inconveniences experienced!Warm regards

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
every thing
2024년 4월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 8일
Dear Miguel,Thank you for your kind feedback. We look forward to your next stay with us.

8/10 - 좋아요

Shellie 님, Edmond

The property is looking a little worn. The food at Donna Marie is great!
2024년 4월에 2박 숙박함
답변 제공: Hotel Leadership Team 님, 2024년 4월 8일
Dear Shellie,Thank you for staying with us at the Cadillac Hotel & Beach Club.We appreciate your feedback.

10/10 - 훌륭해요

Taek-Joon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 9일
Dear Taek-JoonThank you for choosing us and for sharing your valuable feedback!

6/10 - 괜찮아요

Josephine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful ArtDeco building and great aesthetics inside and out however some particular details let the place down. A room was booked for four persons and there were not enough towels, etc. for the occupancy. The bathroom sink was outside of the bathroom which was cute but there was nowhere to hang a hand towel. The allocation of only two beach or poolside lounge chairs per room is ridiculous if there are more than two persons occupying a room. A fee is applicable for more than two chairs! On a positive note, all the staff were especially helpful and supportive which was really appreciated.
2024년 4월에 1박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 8일
Dear Josephine,We apologize for the inconveniences experienced!We hope you give us a second chance.

6/10 - 괜찮아요

Laura

연인과의 여행
좋아요: 청결 상태
Had a really nice time here with a few exceptions. Stayed with my husband for four nights and we're in our mid-thirties and we look "young." The general population of other guests was a bit older, which was no problem. We frequented the indoor lobby bar, the connected coffee shop, the beach service, and the outdoor tiki bar. Not ONCE in FIVE days were we asked to charge our bill to our room, and it was always assumed we were not guests and would need to pay via credit card immediately. Every other guest we were ever next to was asked what their room number was with the immediate assumption that they were guests at the hotel. We left with the feeling that we "didn't fit in" given our experience with the staff. We were also told no to a late checkout due to not being "members" yet we weren't told how to become a member. Location was decent but not close to a huge variety of restaurants within walking distance. Beach was clean. Room was very small/tight. Hotel lobby smells of an incredibly overpowering air freshener at all times. It was an expensive stay and we likely wouldn't return due to staff experience of feeling.. unwelcome.
답변 제공: Jesus Ramos 님, 2024년 4월 6일
Dear Laura,We are saddened to read this review. We strive everyday to make sure our guests have a memorable stay and this is not our standards.We hope you give us a second chance to make sure we exceed your expectations.Warm regards

10/10 - 훌륭해요

Gianna Emelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 13일
Dear Gianna,We are delighted to know you enjoyed your stay!Warm regards,

2/10 - 너무 별로예요

clarenz carlo

2024년 4월에 3박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 6일
Dear Clarenz,We would like to hear more about your stay.Please kindly let us know!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff was very accommodating
2024년 3월에 2박 숙박함
답변 제공: Mery Rivas Guest Service Manager 님, 2024년 3월 31일
Thank you so much for your positive feedback! We are glad to hear that you enjoyed your stay.

10/10 - 훌륭해요

Eleanore

가족 여행
좋아요: 편의 시설/서비스
Great location, staff and hotel. Highly recommend.
2024년 3월에 2박 숙박함
답변 제공: Mery Guest Service Manager 님, 2024년 3월 31일
Thank you for your amazing review! We appreciate your feedback and will be sharing your feedback with the team!

8/10 - 좋아요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 1일
Dear Jasmine,Thank you for staying with us! We hope you welcome you back!

2/10 - 너무 별로예요

ashley

2024년 3월에 2박 숙박함
답변 제공: Jesus Ramos 님, 2024년 4월 19일
Dear Ashley,We would like to hear more about your stay.We are saddened to know it was not a memorable one.

10/10 - 훌륭해요

JaBen

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Cadillac hotel is a 5 star experience every time. The hotel is beautiful and the staff is warm and attentive from the front desk to the restaurant and hotel bar but the best place to be is at the Bungalow Bar where WESLEY, who is best described as Miamis ambassador for fun, serves drinks facilitates connections and orchestrates a bar full of laughter, fun and shots! Nothing like going on vacation and feeling like you're in a familar place where you can meet new friends and make new memories, that is the Bungalow Bar at the Cadillac and WESLEY is the man to see.
2024년 3월에 4박 숙박함
답변 제공: Mery Guest Service Manager 님, 2024년 3월 31일
Hello, Thank you for your positive feedback. We are delighted to hear that you had such a great experience at our hotel! This feedback has been sent to Wesley's manager so that they can share it with him and celebrate a job well done. This means the world to us!

4/10 - 별로예요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Mery Guest Service Manager 님, 2024년 3월 31일
Hello, Thank you for taking the time to share your feedback with us. I regret to read of the misstep in service you endured and sincerely apologize for any inconvenience you had during your stay. Should you like to discuss your time with us in further detail, please do not hesitate to let us know.