외관

컴포트 스위트 마이애미 - 켄달 여행 후기

2.5 out of 5
컴포트 스위트 마이애미 - 켄달
3901 Sw 117th Ave, Miami, FL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 557개" "
평점 8 - 좋아요. 1001개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 78개" "
평점 4 - 별로예요. 1001개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

HYEONG HUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고 굉장히 깔끔해서 만족스러웠습니다.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert 님, San Pedro Sula

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to University International of Miami
2024년 4월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 4월 18일
Wow, thank you so much for a perfect rating! Very pleased to hear you enjoyed your stay with us! I hope to see you again soon!

10/10 - 훌륭해요

Ada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very close to the Hospital were my grandson was born
2024년 4월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 4월 11일
Dear Ada,we greatly appreciate your 5-star review of your recent experience with us. Our team members look forward to welcoming you and your family back on your next visit to Comfort Suites in Miami Kendall.

10/10 - 훌륭해요

Tanzenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 4월 18일
Thank you for sharing your review of your recent 5-star stay with us. We're so pleased to hear that you had a terrific experience during your visit. We look forward to welcoming you back again soon!

8/10 - 좋아요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff at the hotel were very kind and accommodating; room was a nice size, relatively quiet, and breakfast was fine and expected. The lower rating was because of persistent plumbing issues. In the room we were given there was a leak from the wall/toilet that put a significant amount of water on the bathroom floor in a short amount of time. With small kids I didn't want to deal with slipping hazards so we requested a new room and were moved down the hall quickly and very kindly. This room had a leaky faucet and a water leak under the carpet in the wall next to the bathroom that created a damp area that did not go away overnight. We stayed in that room overnight because we could avoid the area and were leaving the next morning, but plumbing seemed to be a persistent issue in the property. Other than this it was a solid hotel near a grocery store and intersection with quick food options, a decent pool with towels to borrow, and again, staff were very helpful and eager to accommodate.
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 4월 11일
Dear Rachel, We're happy to learn that you had an enjoyable experience overall. We lament any inconvenience you may have experienced due to the plumbing. Please rest assured that we take your observations seriously and are committed to providing our guests with the highest level of service.We're actively making improvements to ensure every aspect of your stay meets your expectations. Thanks for sharing your feedback, and we eagerly await your return.

10/10 - 훌륭해요

Annia

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelente
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
Annia, thank you for gracing us with your wonderful 5-star review. Your feedback is the compass that guides us toward excellence, and we're absolutely thrilled that you had such an outstanding stay. We eagerly await the chance to welcome you back for more incredible moments.

8/10 - 좋아요

Jennifer 님, Stuart

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The parking lot spaces are very small and there was very little water pressure coming from the sink and shower head, making it hard to shower or rush your teeth. As for safety, on the other side of the fence at the gas station up against the fence was a group of men doing drugs.
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
Jennifer, thank you for taking the time to share your feedback following your recent stay at our hotel. We are truly sorry to hear about the shortcomings you experienced. Your comments have been shared with our team to ensure that these are isolated issues that are addressed and rectified. Please rest assured that we take your observations seriously and are committed to providing our guests with the highest level of service. We hope to have the opportunity to better serve you in the future and to restore your confidence in our hotel.Warm regards,

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
Guillermo, how can we ever thank you for sharing your fantastic 5-star review with us? Your feedback truly brightens our day, and we can't wait to welcome you back. We hope to see you very soon!

8/10 - 좋아요

Rumesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
Rumesh, thank you for taking the time to share your review and for being a valued guest. We are pleased to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room service was amazing every morning our bed was made and new towels. pool felt amazing!!
2024년 3월에 4박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
Christina, we greatly appreciate your 5-star review of your recent experience with us. It brings us immense joy to know that you had such an exceptional stay. Your feedback is invaluable! We eagerly anticipate the opportunity to welcome you back for another superb visit with us.

4/10 - 별로예요

Irina 님, Baton Rouge

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 29일
We are sorry that you did not enjoy your stay and that we failed to meet the standards that we are known for. We hope to have the opportunity to better serve you in the future and to restore your confidence in our hotel.Warm regards,

10/10 - 훌륭해요

Matthew J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds, good breakfast, close to a Publix, the Turnpike and many dining options. A solid choice for frequent travelers in the area.
2024년 3월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 22일
Dear Matthew,Thank you so much for your compliments, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you.Please visit us again soon!Warmest Regards,

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place nice staff
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 17일
Thank you for the great review and for acknowledging the service and hospitality of our staff.We enjoyed having you stay with us and we hope to have the pleasure of serving you once again when you return to the area.

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buena relacion precio comodidad
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 22일
Hugo, thank you so much for your amazing review, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you.Please visit us again soon!

10/10 - 훌륭해요

Maykel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Very clean
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites Miami Kendall 님, 2024년 3월 5일
Thank you for the fantastic review! It was a pleasure having you as a guest, we look forward to your return!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 13일
Thank you for the wonderful review! We are delighted to know you enjoyed the service and accommodations.We loved having you stay with us and we hope to see you back soon!

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was wonderful! They even had a shower chair for my mother who has trouble with standing in slippery showers.
2024년 2월에 3박 숙박함
답변 제공: Comfort Suites Miami Kendall 님, 2024년 3월 5일
We cannot thank you enough for your fantastic feedback. We will pass on your kind words to our lovely team! We would love to welcome you again soon. Thank you very much. Kindest Regards!

2/10 - 너무 별로예요

Kobe

2024년 2월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 22일
Mr. Martin, we noticed you did not stay at our hotel. You cancelled your reservation.

10/10 - 훌륭해요

Emy

좋아요: 숙박 시설 상태 및 시설
⭐️⭐️⭐️⭐️⭐️
2024년 2월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 27일
Thank you so much for the glowing rating, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you.Please visit us again soon!

6/10 - 괜찮아요

Hector

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 27일
Thank you for your review.We regret to find that we may have missed out on some details and that your stay was not entirely perfect.We would be delighted to welcome you back in the near future.

2/10 - 너무 별로예요

GLORIA

출장 여행
I felt like I was facially profile. Also they all these big dogs in the dinning area eating of the bar.
2024년 2월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 25일
Thank you for sharing the feedback.We are sorry that you did not enjoy your stay. Thank you for being our valued guest and we hope you will return soon.

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 22일
Thank you for the glowing review. It warms our hearts to hear about your fantastic experience at the Comfort Suites Miami Kendall. We look forward to seeing you again in the near future!

4/10 - 별로예요

Stephanie

출장 여행
별로예요: 직원 및 서비스
I arrived early and was told to come back at 3. I came back at 330 and the room was not ready for me yet because the flight attendants were given preferential treatment because they have a contract with Comfort Suites. I did not get a room until 4pm. And there were like three or four people behind the desk and they only had one person checking people in, . They had cleaned the carpets and they were still wet and the room was musty. As there were obviously not enough rooms to go around I did not say anything.
2024년 1월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 22일
Thank you for notifying us of your recent experience. We're very sorry that we did not meet your expectations, specifically regarding the concerns you mentioned. Our team makes every effort to accommodate early check-in requests, and we apologize for the inconvenience caused when your room was not ready upon your arrival. Providing exceptional guest service is our top priority, and we'll discuss your comments as we are continually striving to improve. Please consider giving us a second chance to deliver the fantastic experience we're known for.

6/10 - 괜찮아요

Susana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room smelled like poorly ventilated
2024년 2월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 22일
Thank you for sharing your feedback.We are sorry that you did not enjoy your stay and that we failed to meet the standards that we are known for.We appreciate the comments as these will help us improve. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Annshineah

2024년 1월에 4박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 22일
Dear Annshineah ,We're so happy to know that you enjoyed everything about your visit. Thank you so much for the five-star rating, and we hope to have the chance to host you again soon.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 9일
Eric, thank you for the fantastic rating! We are delighted to know you enjoyed the service and accommodations.We loved having you stay with us and we hope to see you back soon.

10/10 - 훌륭해요

Isaac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 5일
Thank you for sharing your review of your recent 5-star stay with us. We're so pleased to hear that you had a terrific experience during your visit. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Has a grocery store in walking distance and a starbucks nearby. No complaints
2024년 1월에 5박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 5일
Thank you for sharing your experience with us! We are pleased you had a great stay at the Comfort Suites Miami Kendall. We truly appreciate your kind comments regarding our convenient location. We look forward to welcoming you back soon!

8/10 - 좋아요

Nora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast and perfect location
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Andres

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación cerca de tiendas y del aeropuerto, el servicio al cliente excelente
2024년 1월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 5일
Your kind words mean a lot to us. We're looking forward to welcoming you back on your next visit to Miami Kendall!

2/10 - 너무 별로예요

Amalia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Customer service is very poor. They make you feel like you are staying for free. Front desk verbally stated my room was not ready because it was cheaper.
2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 5일
We're truly sorry for this experience and we appreciate you bringing these important issues to our attention. We hope to have the opportunity to make it up to you in the future.

8/10 - 좋아요

Michael John

2024년 1월에 6박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 3월 22일
Dear Michael John,Thank you for your great review.We regret to find that we may have missed out on some details and that your stay was not entirely perfect.We would be delighted to welcome you back in the near future.Best regards,

6/10 - 괜찮아요

Bruna

별로예요: 청결 상태
the beds were good, but the bathroom had hair, it wasn't very clean.
2024년 1월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 29일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We are truly sorry to hear about the shortcomings you experienced. Your comments have been shared with our team to ensure that these are isolated issues that are addressed and rectified. Please rest assured that we take your observations seriously and are committed to providing our guests with the highest level of service. We hope to have the opportunity to better serve you in the future and to restore your confidence in our hotel.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 29일
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at the Comfort Suites in Miami Kendall.

10/10 - 훌륭해요

David

The night staff worker (Carlos?) was amazing! Thank you, Carlos!
2024년 1월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 1일
Thank you for sharing your experience and for acknowledging the service and hospitality of one of our incredible team members. We are very lucky to have Carlitos as one of our own! We look forward to seeing you again soon!

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 29일
What an amazing review, thank you for sharing it! I'm delighted that your stay was nothing short of perfect. Thanks so much for your review of the Comfort Suites in Miami Kendall. We greatly appreciate all your kind compliments and insightful comments. It sounds like you thoroughly enjoyed your stay, which is wonderful to hear. We're looking forward to your next visit!

10/10 - 훌륭해요

GERMAN

2024년 1월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 29일
Thank you for the wonderful review! We are delighted to know you enjoyed the service and accommodations.We loved having you stay with us and we hope to see you back soon.

10/10 - 훌륭해요

Eugenio

2024년 1월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 6일
Thank you for your glowing review of the Comfort Suites in Miami Kendall! It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again!

10/10 - 훌륭해요

Reyniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 15일
Thank you for the fantastic review. It was pleasure having you and we look forward to your return!

6/10 - 괜찮아요

Rachel

가족 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 14일
Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Wichnart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, good breakfast, spacious rooms. Outdoor pool was heated nicely on a cooler day. Jacuzzi tub, however, was cold.
2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Your kind words mean a lot to us. We're looking forward to welcoming you back on your next visit to Miami Kendall!

10/10 - 훌륭해요

Maria

2024년 1월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Thank you for your wonderful review. It was our pleasure to have you as a guest and we thank you for your loyalty. We look forward to your return!

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Were thrilled to know you enjoyed your stay at the Comfort Suites in Miami Kendall ! We can't wait to host you again for yet another unforgettable visit!

8/10 - 좋아요

Alex

2023년 12월에 3박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 29일
Your generous praise affirms our dedication to making every guest feel at home. We eagerly await your next visit.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Thank you for the great review and for choosing us during your visit to Miami Kendall. We look forward to your return!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Convenient hotel, not super modern. Kind reception staff, big room. Breakfast so-and-so
2023년 12월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Thank you for taking the time to share your experience; we appreciate you choosing us during your time in Miami Kendall. Although we are glad you liked our spacious accommodations in addition to our devoted associates, we apologize that your stay did not meet all of your expectations. We know that the small details add up and make a significant impact on your overall impression. We hope to have another opportunity to welcome you back to our hotel.

2/10 - 너무 별로예요

Carlos

별로예요: 편의 시설/서비스
Tried to receive a refund because it was a family emergency (death in the family), and the hotel did not budge. Talk about absolutely no sense of humanity.
2023년 12월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
We're truly sorry we were not able to help during this difficult situation.

10/10 - 훌륭해요

Liuba

2023년 12월에 2박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Thank you for your wonderful review. It was our pleasure to have you as a guest and we thank you for your loyalty. We hope to see you again soon!

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 1월 12일
Your generous praise affirms our dedication to making every guest feel at home. We eagerly await your next visit.

10/10 - 훌륭해요

Nicole

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean. Staff was great. I will gladly stay here again.
2023년 12월에 4박 숙박함
답변 제공: Comfort Suites in Miami Kendall 님, 2024년 2월 1일
Thank you for a perfect rating! It's wonderful to know you would choose to stay with us again. We look forward to your return!