Thank you so much Gema, you were a great guest to host. Truly a pleasure. Come back anytime!

Thank you so much for staying with us David, it was a pleasure hosting you both.

Hi Nichole, I never once received a message from you regarding your Hotel Keycard and the lamp. I would've happily addressed those issues for you. Not sure what wasn't "great" about the hotel room (2010-1), but we will look for ways to improve without any real feedback. Thank you, and I hope you had a safe travel home.

Hi David, the Panorama Restaurant & Bar on the 8th floor is being renovated and we do not have any control over that. The expectation right now is it will be re-opened by the end of the Summer. We haven't received any complaints regarding the internet but we will look into this matter on the room you stayed in. The Keys DO NOT reset every 48 hours, yours just had to be swapped because of your last minute extension.We always appreciate constructive feedback and will look into ways we can improve this room for the next guest! I hope you had a safe travel home, and all the best.

Hello Angel, sorry to hear you didn't enjoy the pool as much as our photography of it. I love the pool and jacuzzi deck because of the wonderful views it provides while cooling off in the hot summer sun! It was a a pleasure to host you, and I hope you had a safe travel home!

Proud to be your Miami home away from home Laura!

Thank you Anna, you were a wonderful guest to host. Come back anytime!

Thank you Hugo, it was a pleasure to host you. Come back anytime!

Appreciate your feedback Brandon, I hope you had a safe trip home.

It was a pleasure hosting you Pamela! Glad you enjoyed our vacation rental!

Thank you Ruben, you were a great guest to host!

Thank you Kristina for your review!

Thank you for your review!

Never heard from Kwan Woo regarding any issues during his stay and the guest who stayed in the unit after him really enjoyed our room at Hotel Arya Miami

Thank you so much for your review!

Thank you Linda for your review!

WHello Kumiko, we will send your comments to management. Thank you for your feedback.

We appreciate your feedback Chris.

Thank you for your review!

Thank you for your review!

It was a pleasure hosting you Tyler!

Thank you for your review!

Thank you for your review!

Thank you for your review!

Hello Jordan, Could you let us know how we can improve your future stay?

How can we have made your stay better? We would love to hear your feedback!

Thank you for your review!

Thank you for your feedback!

We appreciate your feedback!

Thank you for your review!

Thank you for your review!

We have forward your comments to management and appreciated your feedback.

We are surprised that your check-in was unexpected but aside from that we do see you did enjoy your stay!

We immediately sent security to the neighboring unit since this building is smoke free and had that resolved. We do see that other than that your stay was a good one and we hope to host you again soon!

We sent over the building technician when Jason first reported this to us, and it was determined that the water leak was caused by Condensation from the AC running continuously and the balcony door being left Open. There was no mold nor odor in the unit, just a damaged AC caused by our guest Jason. We would not recommend hosting this guest.

Hi Shelley, Our listing discloses that there is a damage deposit of 250 and we also send all our guests the property instructions 3 days in advance so all our guests are fully aware of the expectation upon arrival and departure and any fees that can be incurred during a guests stay. We are sorry to hear you felt attack, since that is not our intent. We hope and see that overall, your stay was a good one and we hope now knowing all our terms and conditions, you can rest assure that you will have a lovely time.

Thank you for the great review!

Thank you for your review!

Thank you for your review!

Thank you for your review!

Dear Carolyn, we immediately sent security to the unit and was told that the party next to your unit was not overly loud and ask to please just be a little more quiet, which they did do. TV had cable, but it was not a smart TV, which is what you asked if the unit had and lastly, the hotel sits in the heart of Coconut Grove, where it boasts over 30 different restaurants to choose from, just a few steps from the hotel and our guests love the variety of places to eat. We are sorry you did not enjoy your stay but we feel the review is unfair since you did get exactly what was booked at a great rate.

Thank you for your review!

Thank you for your review!

Thank you for your review!

We delivered a TV that worked. You mentioned you wanted to use your streaming services since the TV was a smart TV and we sent engineering over to get that going for you the next day. This was a two night reservation and you had arrived late the day prior and we had no one to go see your unit to check why the smart TV was not allowing you to download your services. But as promised, the next day you did get to see your streaming account.

Please let us know what went wrong. We would love to know what we can do to help.

Thank you for the great review!

Thank you for your feedback. We will forward your message to hotel management. Hope we can host your stay again soon! Safe travels back home.

Thank you for your feedback.

Thank you for your review!