2/10 - 너무 별로예요
Lisa
단체 여행
2024년 5월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After driving through traffic for almost 4 hours, when we arrived an older man with a mobile phone told us we did not in fact have a booking, that the hotel did not in fact exist as a hotel - even though all signage was still up. The man asked me to speak with head office on his phone who confirmed no booking, regardless of my e-mail confirmations. We were not the only people affected by this, luckily for us we found alternative accommodation at a higher rate as we were attending the Take That concert locally. Absolutely disgusted with lack of communication & now to be asked for a review? Even Expedia it seems are unaware that this accommodation does not exists and still advertises it. Please Expedia, remove from your searches.
Lisa
2024년 5월에 1박 숙박함