6/10 - 괜찮아요
Helen
가족 여행
2025년 7월 4일
Booked this hotel over a week before arriving and found out the day before checking in (by email) that the restaurant next door would be closed for refurbishment. So nowhere to have breakfast or dinner. Hotel said they only found out the day before that it was closing …. Really?
I and my mother have mobility issues and were put in an upstairs room. Told there was no lift. Girl on reception not that bothered.
Due to refurbishments going on, 2 make shift disabled spots were put in place with some cones. Same size as normal spaces so not very helpful.
Room was ok but very hot and stuffy all the time.
Hotel obviously didn’t want to tell anyone that restaurant was closed to not lose any bookings but they need to be more honest with customers. Wouldn’t stay here again.
Helen
2025년 6월에 2박 숙박함