8/10 - 좋아요
Celso 님, Harrison
가족 여행
2024년 5월 17일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
What I don't like is that I don't get the Hilton Honors points and all the Hilton Honors perks, benefits, when I book a Hilton hotel through Expedia, starting with automatic connect with HHonors wifi. The reason why, I usually book flights with Expedia, but no hotels. If you could fix this issue, and find a solution with Hilton, Marriott, etc. to let your customers get their loyalty program points, at par with your cost for allowing this quoted separately, Expedia would get more business from us, as from millions of other customers. This is certainly a more constructive way to deal with loyalty programs. I could always book Hilton through Expedia, because at the least I can compare and make sure that I get a fair market price from Hilton, while comparing other hotels on Expedia. I am Expedia customer for more than 20 years, the same for Hilton, Marriott, Hyatt, Holiday Inn, etc.
Keep in mind, being in a Hilton or other hotel chain worldwide and enjoying the familiarity and their loyalty programs benefits is the reason why people like to stay with these hotel chains and feel kind of at home with all the travel they undertake.
Celso
2024년 5월에 2박 숙박함