실내 수영장

베이몬트 바이 윈덤 브루클린 센터 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1011개 이용 후기 중 210개" "
평점 8 - 좋아요. 1011개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 157개" "
평점 4 - 별로예요. 1011개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 256개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many items broken, not working, in pour repair.
2024년 4월에 4박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 - 너무 별로예요

Darby

When we arrived there was no one at the front desk and we waited for 30 minutes, with 3 kids, just to be told they overbooked the hotel and had no rooms for us.
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 - 너무 별로예요

Dion

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room they gave us the bed fell apart. The second room had no remote control and holy sheets. Took my grandkids to get in the pool the pool was ice cold. I ended up leaving the hotel checking out about 8:00 p.m. just couldn't take it anymore.
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

4/10 - 별로예요

James

가족 여행
Took really long waiting to check I. With other people checking in at same time
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They are doing a renovation. Some of the facilities are still aged. The staff were excellent. The room was clean.
2024년 4월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 23일
Thank you!

6/10 - 괜찮아요

Michael

좋아요: 청결 상태
별로예요: 직원 및 서비스
First hotel out of hundreds I've stayed at that had no towels in the room when I arrived. It took 5 hours going to the front desk just to get one towel.
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 22일
Thank you. We are working on improving things at our hotel.

2/10 - 너무 별로예요

Christian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 - 너무 별로예요

worziyan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My stay was very bad. The sheets was not change and there were no tower and the place was very unsafe.
2024년 4월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 - 너무 별로예요

Vanessa

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was this connecting door between hotel rooms and the guest on the other side wouldn’t close there half of the door so it felt unsafe and weird , no towels & the room was yellow and stinked , the air filter in the air conditioning unit definitely needs to be changed , I canceled my next day stay and got a 97$ charge I was willing to take to not be here again
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 20일
We apologize you experienced this.Can you contact us directly to further discuss you stay.

2/10 - 너무 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property had many maintenance issues like plumbing and electrical and no organization
답변 제공: Tyneisha 님, 2024년 4월 19일
Hi Amanda, It was great to have you stay with us throughout the week. We can't wait to see you again!

2/10 - 너무 별로예요

Rodney

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
As a person being homeless that was the worst hotel I’ve slept in whe i first check in i had to switch rooms so to them not being clean ready and once I did get a room I was upgraded to the suit and it it’s self was dirty urine in and around the toilet the lining was stain dirty or jus not change I also had to flip the mattress due to a horrific stain on the mattress and the the other side had urine stains on that side
2024년 4월에 6박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 19일
We apologize you experienced this at our property. We are working on improving things at our property.

4/10 - 별로예요

Megan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 19일
We apologize you experienced this at our property. We are working on improving things at our property.

2/10 - 너무 별로예요

Autumn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tub was broken, the tub in my room was broken, the screen in the window was busted out, the deadbolt on the door was broken off and was just a hole and the continental breakfast was just toast.
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 15일
We apologize you experienced this at our property you can contact us directly to further discuss your stay.

2/10 - 너무 별로예요

Rachel

아이를 동반한 가족 여행
We had to clean our own room, the tub wasn’t clean. There was no towels/wash rags. The pool was freezing . We didn’t have the bare amenities they advertised. Extremely disappointed
2024년 4월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 14일
We apologize you experienced this at our property we are working on improving things at our hotel.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good but unfortunately no hot tub need fix asap and pool water to cold need fix tire temperature
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 11일
Thank You!

6/10 - 괜찮아요

William

2024년 4월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

8/10 - 좋아요

Karla

2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 29일
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 - 괜찮아요

Marcekino

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 7일
Thank you

4/10 - 별로예요

GaoZong

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bedding had stains and no towels were provided in room. There was no hot water. Breakfast was very sad there was very little to nothing for guests to eat. Also room keys had to get reset a couple times.
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 2일
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 - 너무 별로예요

Sincerae

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing I can say is the staff was very nice… other than that this hotel needs to be condemned, there was no hot water when we showered, for breakfast it was only uncooked turkey bacon and eggs there was no juice only coffee, there was no fruit no donuts , the breakfast was just pitiful, then there were no face towels and the larger towels were limited, we stayed 3 nights And no one came to clean our room the 3 days we were there but coincidentally when it was time to check out the maid was there to clean the rooms lol…they need to do better because this ain’t it at all!!!!!!
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 2일
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 - 너무 별로예요

Debra

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property should be called Motel 8 or Public Housing.....it's listed as non smoking facility however each room smelled like cigars n weed. ..no towels in the rooms, when asked, we were given 6 bath towels n 6 hand towels and was told to share🤦🏾‍♀️...once you took a shower, the entire hotel switched to cold water...the free breakfast consisted of turkey bacon, eggs, white bread n coffee...no convenience for kids menu.....the TV only had 1 cable network 1 sports channel and remaining were NEWS only....this was the worst it needs to be CLOSED PERMANENTLY ‼️‼️💯
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 2일
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 - 너무 별로예요

Melinda

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스
The room was nothing like the picture. The entire building smelt like weed. The breakfast was horrible and the same everyday.
2024년 3월에 4박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 30일
We apologize you experienced this at our property we are working on improving things.

2/10 - 너무 별로예요

hannah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Pool is duty and no room service and all around a scam. The stole 214 dollars and i didn't feel safe.
2024년 3월에 4박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 26일
Hello, We appreciate your comments and would like to speak more about your experience. Please contact us back at the hotel.

10/10 - 훌륭해요

Jorge

2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 15일
We apologize you experienced this at our property you can contact us directly to further discuss your stay.

2/10 - 너무 별로예요

Sachin

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 26일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 - 너무 별로예요

Lenin & Letecia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were dirty, they moved us to 3 different rooms and all of them were dirty. Tv and phones weren't working. Drawers were wet and chairs were worn out.
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 25일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 - 너무 별로예요

Nilmar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nada
2024년 3월에 5박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 25일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

4/10 - 별로예요

Tanya

좋아요: 직원 및 서비스
별로예요: 청결 상태
Our room was so dirty I had to ask for a vacuum and clean it myself. Our toilet overflowed so we had to turn the water off. The remote control for the TV didn't work. They were completely out of towels. Breakfast was very limited to what they offered.
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 25일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 - 너무 별로예요

Cheyenne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was dirty. They had no hand soap or shampoo, looked like vomit on our floor, hot tub broken down, and the outside pillar is broken.
답변 제공: Tyneisha 님, 2024년 3월 25일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

10/10 - 훌륭해요

Treyvond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
My tub was moldy or something outside that it was great. Front desk was amazing and friendly 311
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 25일
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 - 너무 별로예요

Marcus

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The time that I was given on arrival was an average room I get that you get what you pay for. The light fixture in the bathroom was not on the ceiling it was propped up against the tub nor did the lights have any light bulbs in the ceiling.i was moved to another room and the sheets and urine stains on the but you could tell they at least tried to wash them. Unacceptable One hundred percent.
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 21일
We apologize you experienced this at our property we are working on improving things,.

2/10 - 너무 별로예요

Annjelika

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed Friday- Sunday with our kids and this place was so dirty, reeked of smoke (supposed to be a smoke free facility), mold in the bathrooms, dirty pool water. The hot tub was broken down as well. Hot water kept kicking out after only 1 shower (we had 6 people to shower) I will never stay at this place again. I DO NOT RECOMMEND STAYING HERE!
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 21일
We apologize you experienced this at our property we are working on improving things,.

4/10 - 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom covered in ants, tub was taped up, cigarette burn in sheets comforter had stains on it
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 21일
We apologize you experienced this at our property we are working on improving things,.

2/10 - 너무 별로예요

Kate 님, Black River Falls

2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 7일
Thank you

4/10 - 별로예요

Summer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Amanda- Front Desk Associate 님, 2024년 3월 18일
Please reach out to us with any criticisms you may have. If we do not know why your stay was not up to your standards we cannot work to change that for future guests. We are avidly working to make our property better each and every day even if the changes are small and may be unnoticeable to a one-time stay guest. Thank you!

8/10 - 좋아요

Sherry

단체 여행
좋아요: 숙박 시설 상태 및 시설
Im very disappointed because they haven't fixing hot tuv (SPA) for years and years.. Time for them fix it because it supposed be
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 16일
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

4/10 - 별로예요

Steffany Ann 님, Minneapolis

별로예요: 청결 상태, 직원 및 서비스
No help when you need it, also took a MONTH AND A HALF to get my deposit back!
2024년 1월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 16일
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

2/10 - 너무 별로예요

Alexxis

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Yessi 님, 2024년 3월 17일
We are working on improving things at our property

2/10 - 너무 별로예요

Alexis

2024년 3월에 3박 숙박함
답변 제공: Tyneisha 님, 2024년 4월 7일
Thank you

2/10 - 너무 별로예요

Cherry

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our experience for this place was aweful, we booked for a king bed as soon we entered to the room, rooms was smell bad and dirty to the ground, look likes they don’t clean it , and we ended to get out and look for receptionist and asked to change the room because my husband cannot take it. So we moved to other room but i just noticed that the chairs was ripped and looks dirty , we are afraid to seat so we just stayed on the bed anyways the only thing we were there beacuse we want to rest from a long drive and decided to stayed. But in the morning, there was a complimentary breakfast so its not that bad and the staff was friendly and keeps trying to monitor that every is organized and clean. The swimming pool was CLOSED but anyway maybe even its Open i am not going to swim at All because its not look like inviting views…
2024년 2월에 1박 숙박함
답변 제공: Yessi 님, 2024년 3월 16일
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

2/10 - 너무 별로예요

Makiya

별로예요: 청결 상태, 숙박 시설 상태 및 시설
N/a
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 16일
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

2/10 - 너무 별로예요

Lionel

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nasty
2024년 3월에 1박 숙박함
답변 제공: Yessi 님, 2024년 3월 16일
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

4/10 - 별로예요

Marcus

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
My shower didn’t work and they had no towels that’s about it I didn’t have much time to wait for them to get to me and help or move me i was around for my brothers memorial, but my shower didn’t work and we couldn’t shower there the whole weekend and I was going to ask for a discount or a free stay or at least to be moved but I made them aware of the problem and they didn’t help me and im not sure if they tried while i left for my brothers memorial. Wish it was a better stay.
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 13일
Please contact us directly to discuss your stay.

2/10 - 너무 별로예요

Himal

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They didn't let me check in even after I had booked the hotel a month ago. When I arrived in the hotel they just said that rooms are not available, you can request for refund through Expedia. When I requested refund, they didn't respond. They just took my money and didn't give anything. Such a fraud hotel. I hate them.
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 13일
Please contact us directly to discuss your stay.

2/10 - 너무 별로예요

Alice

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No tissue no towel couldn’t stay had to leave waste of my money will not be staying there anymore
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 13일
you can please contact us directly

2/10 - 너무 별로예요

aaliyah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
absolutely terrible crackheads galore nothing worked in room toilet overflowed no hot water phone didn’t have cord wifi didn’t work no towels no hand soap DK NOT BOOK HERE
2024년 3월에 4박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 11일
Hello We apologize you experienced this at our hotel can you email us directly so we can further discuss your stay here. Thank you.

2/10 - 너무 별로예요

Sandi

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They didn't have towels the toilet over flows the floor was dirty the tv didn't work there was used needles out side and lots of drug activity like people passed out high in the parking lot, I asked for a wash cloth the two days I got there and didn't get one and I mean only one on the last day of my stay
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 11일
Hello We apologize you experienced this at our hotel can you email us directly so we can further discuss your stay here. Thank you.

6/10 - 괜찮아요

Melissa

연인과의 여행
좋아요: 청결 상태
Staff not the most friendly. Didn't have any towels in the room key didn't work after first night.
2024년 3월에 2박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 11일
Hello We apologize you experienced this at our hotel can you email us directly so we can further discuss your stay here. Thank you.

2/10 - 너무 별로예요

Stacy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No towels in the room and was told they were short on towels so we never received any, smoke alarm kept beeping and staff didn’t fix, front desk not friendly, won’t stay there again
2024년 3월에 1박 숙박함
답변 제공: Tyneisha 님, 2024년 3월 11일
Hello We apologize you experienced this at our hotel can you email us directly so we can further discuss your stay here. Thank you.

2/10 - 너무 별로예요

SE

2024년 3월에 1박 숙박함
답변 제공: Yessi 님, 2024년 3월 30일
thank you