외관

에머리, 오토그래프 컬렉션 호텔 여행 후기

4.5 out of 5
에머리, 오토그래프 컬렉션 호텔
215 Fourth Street South, Minneapolis, MN

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 345개 이용 후기 중 250개" "
평점 8 - 좋아요. 345개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 345개 이용 후기 중 26개" "
평점 4 - 별로예요. 345개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 345개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전체적으로 다 만족스럽고 무난한 호텔느낌. 그러나 이는 가격에 비해서는 수준이 낮음. 가격적인 면을 제외하고는 괜찮았음.
2019년 8월에 2박 숙박함
답변 제공: Nick 님, 2019년 10월 29일
Thank for staying at Emery! We would love to have you stay with us again if the need arises.

10/10 - 훌륭해요

Josine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good and will for sure com back
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Josine,Thank you for your review. We're thrilled you enjoyed your stay, and we can't wait to welcome you back.Sincerely,Emery Manager

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love staying here. My only complaint is the 2 ply toilet paper. Please upgrade. Other than that, the say is always wonderful!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Natalie,Thank you for your five-star review. We appreciate your continued loyalty. We'll also share your feedback about toilet paper with the appropriate team members. It's always a pleasure to host you, and we look forward to your next visit!Sincerely,Emery Manager

6/10 - 괜찮아요

Kerrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice bed Valet service isn’t organized.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Kerrie,Thank you for your feedback. We're glad to know you enjoyed our comfy beds, though we apologize for any issues with our valet and want to assure you we've notified our team of your concerns. Rest assured, your input is vital and helps us ensure we're upholding our high-quality standards on every level. Thanks again, and we hope to welcome you back soon!Sincerely,Emery Manager

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to stadium. The in house restaurant was very good. The staff is A .
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Cheryl,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are glad that you appreciated our convenient location near the stadium and Giulia. Our team members will be delighted to know that they had a positive impact on your experience as well. Thank you for the perfect rating, and we look forward to welcoming you back again. Sincerely,Emery Manager

6/10 - 괜찮아요

Dan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The stay was fine, ate at the in-house restaurant and went to the bar. Great food and service. Room was average, nothing great and the ac/furnace made a “clunk” noise throughout the whole night…
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Dan,Thank you for being our guest recently. We're delighted you had the chance to dine with us, and we appreciate you mentioning our delicious fares and excellent service. Your feedback about the climate control system will be shared with maintenance to ensure everything functions as it should and any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you enjoyed your time in Minneapolis. Sincerely,Emery Manager

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great restaurant and coffee shop
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Barbara,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our restaurant and coffee shop. Our team strives to provide exceptional service and a welcoming atmosphere. We look forward to welcoming you back to Emery, Autograph Collection for another enjoyable visit.Sincerely,Emery Manager

10/10 - 훌륭해요

Huimin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place and clean, will definitely order again next time
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Huimin,Thank you for your review and for giving us a perfect rating! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Emery Manager

10/10 - 훌륭해요

Suheil Albert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff on reception. The room is spacious and is styled very nicely. The lobby area is nice and lively. I’ve been to many hotels in the mid west, my visit at Emery was one if the best with no single complain.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Suheil,Thank you for your excellent review of Emery, Autograph Collection! We're delighted by all your kind compliments. It would be wonderful to welcome you back anytime.Sincerely,Emery Manager

8/10 - 좋아요

Erich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In die Jahre gekommen
Bereits etwas in die Jahre gekommen. Das gebuchte Frühstück bestand aus einem Becher Kaffee und einem Croissant.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Erich,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any disappointment with the breakfast offering, and we'll keep your comments in mind. Please also accept our apologies for any concerns about the age of the property. Should you be in the area again, we hope you'll come back to see us.Sincerely,Emery Manager

10/10 - 훌륭해요

Jesse

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was lovely!! Will stay there again for sure. The only way to improve it is to add vending machines, ice machines, and an ATM. Those certainly aren’t dealbreakers. The restaurant and coffee shop and buzz at the hotel were palpable. Looking forward to my next stay!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Jesse,It was a pleasure hosting you at Emery, Autograph Collection! We're glad our onsite dining impressed you and that your overall stay was pleasant. Thank you for your suggestion for additional amenities. We'll keep your comments in mind, and we hope to see you again soon.Sincerely,Emery Manager

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable price, beautiful building and rooms
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Rachel,Thank you for choosing Emery, Autograph Collection, and for taking the time to share your delightful, five-star review. We are thrilled you were impressed with our beautiful property and great value. It would be a pleasure to have you join us again someday.Sincerely,Emery Manager

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Emery- try it!
The hotel is simply a wonderful experience. The decor modern and inviting, the layout and location are super convenient. Clean, comfortable with an excellent restaurant and coffee bar right indide. We will be back
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Kevin,It's always a pleasure to hear that our guests have had an enjoyable experience. We're thrilled to know that you appreciated our great location and decor, as well as our clean and comfortable accommodations. From all of us at Emery, Autograph Collection, thank you for sharing your positive rating, and we very much look forward to your return!Sincerely,Emery Manager

8/10 - 좋아요

Randolph

가족 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
I really liked this hotel. Room was a little small, but no reason to have a huge room. Bathroom was a decent size. Staff was very helpful and courteous. I would definitely stay here again.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Rebecca,Thank you so much for choosing to stay with us at Emery, Autograph Collection. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It was a pleasure to host you, and we hope to welcome you back soon.Sincerely,Emery Manager

6/10 - 괜찮아요

Randolph J

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kimberly A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Joel

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Sue

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff at Hotel Emery
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thank you for staying with us at Emery, Autograph Collection, and for your excellent review. We are pleased our team was able to provide such great service, and we look forward to seeing you again the next time you are in Minneapolis.Sincerely,Emery Manager

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel had great holiday charm!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Amber,Thank you for joining us for the holiday season and for sharing your delightful five-star review. We are thrilled you enjoyed our beautiful decor and look forward to welcoming you back again to Emery, Autograph Collection.Sincerely,Emery Manager

10/10 - 훌륭해요

George 님, Dallas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing and food at the hotel restaurant very good. Rooms were comfortable, but furnishings didn't feel rich -- not a drawback probably a 4-star room. Several good restaurants nearby and fun coffee shop in the hotel.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear George,Thank you for choosing Emery, Autograph Collection! We're glad our comfortable rooms, friendly staff, and delicious food impressed you, and we look forward to your next visit.Sincerely,Emery Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My boyfriend and I booked the deluxe room, non-smoking option with a king size bed. The sheets and mattress of the bed was super comfortable and relaxing. Enough lighting throughout the room. The standing shower and bathroom floor and tiles were clean with no signs of mold. The carpet was clean and there was minimal dust. You can request a microwave brought to your room during check-in. My only thing to note is if you are traveling with a large amount of luggage, you may like to request a suite or larger room. Our room only had a small rounded table to eat comfortably, two smaller bed side tables and a closet by the door to hang coats and to put your luggage. There wasn't another drawer or cabinet to place additional items other than the bathroom counter. Upon check-in, someone offered us a tasting of local beer made by a brewery near the Mississippi River so that was a pleasant, unexpected surprise. Not sure if that will be a continuous offering or just something nice for the holiday season since we visited in December. Overall, would book a room again.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Thank you for joining us at Emery, Autograph Collection. It was our pleasure to assign you a comfortable and clean room, and we're glad you enjoyed the special tasting at check-in! Our team hopes you return soon. Sincerely,Emery Manager

6/10 - 괜찮아요

Megan

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Veronica

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
House keeping walked in on us at 7am and knocked again at 9:30am. In addition, front desk did not take our valet information or was prepared to give us our food voucher.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Veronica,Thank you for taking the time to share your honest thoughts. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us improve our processes and serve our guests better. It is our hope that you will give us another chance in the future to deliver a stay that reflects our true spirit of hospitality.Sincerely,Emery Manager

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jennifer W.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful updated building with palpable history
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Jennifer,Thank you for choosing to stay with us at Emery, Autograph Collection. Our goal is to provide every guest with a wonderful experience, and we're thrilled you enjoyed your visit. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Emery Manager

10/10 - 훌륭해요

Ruthi 님, Oskaloosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

Gloria 님, Yorba Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Suite was old, dimly lit & noisy in the middle of the night. I was awakened by what sounded like a slamming door inside my suite twice. The property does not offer room service & only had one dinning option & a coffee shop.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Gloria,We always aim to provide an exceptional experience, so please don't hesitate to let us know if you encounter any issues while you're with us, especially things that are momentary, like unexpected noise. Rest assured, we are discussing your experience so we can improve our overall quality where possible, and we hope to welcome you back to Emery in the future.Sincerely,Emery Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Bruce

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at Emery for the Billy Joel concert and it was perfect. Close to US Bank stadium with a great little restaurant, bar, and on-site coffee shop. The hotel and rooms were clean and comfortable. I would stay again and recommend to others!
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Charles,Thank you so much for your feedback on your stay at Emery, Autograph Collection! Our team was over the moon to hear that you enjoyed their service so much. It was wonderful to hear that not only did you enjoy the Billy Joel concert, but our service was fantastic as well. Hopefully, you choose to stay with us again for your next concert!Sincerely,Emery Manager

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for a stay if your destination is U.S.Bank Stadium! Very cool experience and decor!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Jennifer,Thank you for your wonderful feedback on your stay with us at Emery, Autograph Collection! We were over the moon to hear that you were placed so close to the concert venue and that you enjoyed the decor we have up as well! Hopefully, you choose to stay with us when you go to your next concert! Sincerely,Emery Manager

10/10 - 훌륭해요

LINDA 님, Rochester

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Ceyrena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The interiors and restaurant of the hotel exceeded expectations. Service was outstanding. Getting coffee in the morning requires 30-45 minutes on the weekends so be prepared.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Ceyrean,Thank you for sharing your five-star review of Emery, Autograph Collection. We're thrilled the interiors and dining experiences impressed you and our service met your high standards. However, we're disappointed regarding your wait time for coffee, and we'll promptly look into streamlining our morning service. Your insights are invaluable, and we look forward to welcoming you back again!Sincerely,Emery Manager

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Pattie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very eclectic and beautiful property. We will Definitely be back.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Pattie,It was wonderful having you as our guest recently! Thank you so much for your kind words about our lovely facility. We look forward to welcoming you back soon!Sincerely,Emery Manager

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice environment inside
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Christian,Thank you so much for choosing to stay with us at Emery, Autograph Collection. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. We'd love to read more about what made it so great. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Emery Manager

10/10 - 훌륭해요

Kathryn

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Annaliese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함