The staff was incredibly friendly and professional. The room was the same as any other at a Hyatt Place…spacious, clean, and smelled excellent. The breakfast buffet was good, but could tell some items (pancakes and oatmeal, specifically) had been sitting on the buffet for awhile. But, even with the couple trouble spots at breakfast, this is a fabulous place to stay, and it’s conveniently located to MSP and Mall of America.