2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

캐스트어웨이 리조트 앤드 스파 미션 비치 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 727개 이용 후기 중 252개" "
평점 8 - 좋아요. 727개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 727개 이용 후기 중 122개" "
평점 4 - 별로예요. 727개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 727개 이용 후기 중 21개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Marion

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The receptionist was very nice and the property was straight on the beach. The windows of the hotel room were dirty and green algae growing from the outside of the window. The water system in the bathroom was noisy.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tidy room, nice bathroom
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely loved it! We stumbled upon this gem and loved the tranquility, pool and beach right in front of our room!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Sara

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Make 100% sure
The staff was excellent- friendly and helpful. The room was very clean. These were the positives - on the flip-side: take careful note of the cancellation policy!!! I tried to negotiate a postponement because of cyclone Jasper 6 days prior but the hotel wouldn't budge. Not the hotel's fault that we decided to proceed but once there it was a disappointing experience. The hotel is very run-down and to give them credit, they are in the midst of renovations but we were put in a room with the scaffolding right at the window. The roads were cut off meaning no-one could get in or out and they couldn't find us a better room??? The booking process was painful - provide details already provided again, receive a code, email confirmation to the receptionist right there and then it took 3 goes with the credit card :-( The restaurant was very handy and the food was tasty but we ordered cocktails, entrees, main meals and a bottle of wine and received it in a disjointed order: entrees with main meal 2 minutes later (no parmesan and truffle chips as per the menu - just plain chips), wine and lastly the cocktails. Unfortunately, because of the cyclone we had to stay an extra 2 nights but couldn't stay in the same room because it was allocated to other travellers. Again, the roads were flooded and no-one could get in or out. How were these travellers going to get to the hotel??? By boat maybe or by helicopter maybe.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A piece of the paradise
Es war einfach traumhaft.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Leanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a beautiful stay at Castaways
2023년 11월에 1박 숙박함

8/10 - 좋아요

Johanne

좋아요: 청결 상태, 직원 및 서비스
The advertised price was not what we were charged. Expedia said 94 and we paid $130. We were sent to our rooms luggage in hand to another building at least 500m away. No help with luggage no offer to use the dollies which were abundant but we didn’t see until later. The only other downside was a lack of lounge chairs on the beach. that would have been a nice feature. other than thatit was awsome
2023년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not upto standard expected.
Shower pan badly designed and floods bathroom, water also passing into living area as well. Room ok, hotel nice. Checkout Staff couldn't care less about shower leaking hence i think they already know there was a problem. Not impressed.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dennis and his team at Buko restaurant were super helpful Lovely food and Great Ambience
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location
2023년 9월에 1박 숙박함

8/10 - 좋아요

Georgina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice overnight stay. Room was very clean and comfortable . The restaurant, bar & pool area were excellent. Location to the beach and local town was within an easy walk.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was the greatest place for a short stop..
2023년 10월에 1박 숙박함

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful pool and great dining options. Excellent location right on the beach. Staff were all friendly and helpful. Beds were very comfortable. Also was very quiet in the room. Stunning views from room of the beach. I believe all rooms have a similar view. Rooms are getting dated need a refresh. Ants in shower and leaky shower. Walls could use a repaint.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Mick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rundown like a 3 star Vietnam style resort
2023년 8월에 5박 숙박함

6/10 - 괜찮아요

Maria

2023년 8월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Castaways in a lovely area, close to the beach, shops, restaurants etc, the staff were lovely and very helpful, our room was nice and was clean however the property is aging, and it is showing, it needs work both inside and outside. It could do with a major update. On check out I discovered that we had been over charged on the room rate, the reception staff were unable to correct the error at the time and said they would need to contact Wotif, that was disappointing, I believe it should have been corrected while I was still there. I haven't had any further correspondence, to advise whether the error has been corrected or not.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스
Our stay was impacted by the weather - constant rain and wind. The outside areas of the resort were wet and so unysable, the inside areas were not that well protected from the unseasonal weather. A lounge, out of the weather, where you could sit and read would have provided great relief from our room.
2023년 7월에 6박 숙박함

6/10 - 괜찮아요

Sue

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

8/10 - 좋아요

Fiona

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location
2023년 7월에 1박 숙박함

4/10 - 별로예요

Neil

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We stayed 4 nights & were given a room with a view over the iron roof of the bar & dining area. They did change our room to one with a good view for the last 2 nights but Castaways should tell customers first that not all rooms are the same or offer a discounted rate. Also the place is really tired & is in real need of a refit . Furtermore tv remotes didn't work nor did the microwave whilst kitchen utensils were basic. Our meals in the overpriced restaurant were dreadful. So it's a place to avoid despite it being on a beautiful beach. I would not recommend a stay given what they charge.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Harvey

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ronald

2023년 7월에 3박 숙박함

8/10 - 좋아요

Mark

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed one night for our anniversary in the two story apartment and it was very comfy. We wished we’d booked in for a few days to really enjoy the beach views! Very clean and tidy, very nice restaurant. Only complaint is the vertical blinds that hit against the window when you have the fan on and there’s no option to open them all the way up.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Trevor

연인과의 여행
좋아요: 직원 및 서비스
Comfortable but aging
2023년 7월에 1박 숙박함

8/10 - 좋아요

Janelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Can’t beat the location if you go to the beachside Castaways.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

scott

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Found a $2 coin between the top and bottom bed sheets, don't know if this means the sheets weren't changed from the previous guests!!!! Denis, the restaurant manager seemed frazzled and over whelmed.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location and outlook onto beach. The rooms are sadly acoustically transparent so be prepared!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sandeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Tifany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best Breakfast I had in my 3 weeks stay in Australia, delicious and fresh! Best Avocado Toast and Pancakes. I’m craving them now! The room was okay, can do a bit of renewal specially on the furniture as it was stained and looking very old, and well as part of the tropics my husband found a cockroach on the bathroom that he didn’t inform me about till we left as I have a severe phobia with them. Service was good, and we enjoyed our stay.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near the beach, but also walking distance to shops and bars.
2023년 6월에 3박 숙박함

8/10 - 좋아요

SSU-YI

2023년 5월에 1박 숙박함

8/10 - 좋아요

Glenn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like being near the beach and easy access to shops and restaurants. Love the $20 breakfast options.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great accommodation. Good meals.
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Andy and Toni

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Andrea

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Mel and Josh

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Søren

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Slidt hotel, hvor en del af poolområdet var lukket grundet reparation
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing beachfront position. Beautiful open bar and restaurant. Room was cleaned daily.
2023년 4월에 6박 숙박함

10/10 - 훌륭해요

Colleen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was a little tired from being so well used, but oh my goodness the view! The staff were very accommodating as we needed to check in early before an event close by. The cafe food was fantastic, slightly expensive and unfortunately not air conditioned but again the view doesn’t compare to anything I’ve seen.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Barbara Ratton 님, Townsville

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Amazing food and stunning view
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Uwe Lee

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great walking beach and easy walk into town for restaurants etc. Felt very quiet and secluded, great place for a relaxing getaway. Staff was lovely, all very friendly, welcoming and helpful.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Simone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was lovely, staff were lovely, and food was amazing.
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Adam 님, Bayview Heights

단체 여행
별로예요: 숙박 시설 상태 및 시설
Best location but poor staffing. Pool could not be used because it's under maintenance but there was no warnings or notices on the website or in the chat feature prior to booking. Receptionist was barely apologetic and offered that we should have received a text AFTER we booked. Despite this not happening and not receiving any notice, we were given a slight shrug of the shoulders, a promise to tell the manager and the option to swim in the pool 200 metres across the road. Pool is essential in February in Nth Qld. Just one barman meant that drink service around the pool was slow and you needed to keep getting up to order. Cocktails were good and he was trying his hardest. Two bedroom apartment didn't have an air-conditioner in the second room. It was hot and you couldn't close the door for privacy. Toilet and shower facilities were in the main bedroom with no door or screening. Sofa bed had a sign in it NOT TO BE USED even though it was advertised as a bed online. Overall your paying for the location and nothing more. There is very little that is resort standard.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central location to the Village. Beautiful spot right on beach with friendly staff and excellent bar/dining
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front ocean view from our room Magic !

8/10 - 좋아요

Janine

2023년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 1월 8일
Hi Janine,Thank you for rating your stay with us!

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beachfront views, great pool, excellent service from staff!
답변 제공: Guest Services 님, 2022년 12월 18일
Hi Stephanie,Thank you for writing such a great review!We will look forward to welcoming you back on your next stay with us