고급 침구, 미니바, 객실 내 금고, 각각 다르게 가구 비치

페어몬트 몬테 카를로 여행 후기

4 out of 5
페어몬트 몬테 카를로
12 Avenue de Spélugues, Monte Carlo, Monaco

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 596개" "
평점 8 - 좋아요. 1000개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 83개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋음
방이 깨끗하고 좋았음 1층에 카지노도 있고 바도 있고 맘에든호텔 그치만 발렛비가 하루 6만원임
2019년 10월에 2박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2019년 11월 5일
Dear Madam, Dear Sir, Thank you very much for taking the time to share your feedback and for staying with us. We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
크루즈 여행하는 기분을 낼 수 있어요.
크루즈 같이 구성된 건물과 인테리어인데다 바다가 보이니 안에서 밖을 보면 크루즈여행하는 기분이 나요. 아주 가까운 곳에 스타벅스랑 맥도날드가 있어서 편하고 좋았습니다.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치적으로는 추천합니다
쇼핑센터쪽이나 기차역, 버스정류장가기에는 언덕이 높아서 힘들었으나 직원 친절도, 바다쪽 뷰가 매우 훌륭함
2018년 7월에 3박 숙박함

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and amazing location. Food options great but a little pricey maybe.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Epidome of luxury
2024년 5월에 3박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 5월 15일
Dear Martin,Thank you for your comment following your stay. We very much appreciate your score given and it is always a pleasure to receive positive feedback. I will share your score with the team. This positive rating will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. We hope to welcoming you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielActing Hotel managerFairmont Monte Carlo

10/10 - 훌륭해요

Jeremy 님, San Luis Obispo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Leider aktuell im Umbau. Das Horizon Restaurant auf dem Dach (sonst ein absolutes Highlight) war leider geschlossen. Wie üblich gab es keine ALL (accor) Punkte für die Buchung über Expedia.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Fabio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto perfetto
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gillian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at the hotel, shout out to the fantastic concierge team who helped us many times; specifically with a wonderful recommendation for a day trip to Italy. The only downside right now is all the construction going on outside the hotel. It’s noisy and a bit disruptive, it spoiled the view from the balcony. Otherwise I would have given 5 stars.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Alessandro

2024년 4월에 2박 숙박함

8/10 - 좋아요

Carmela

Buon soggiorno, peccato per i rumori causati dalla ristrutturazione, per la tariffa pagata a notte mi sarei aspettata un apgrade della stanza !
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Riccardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Anne Marie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A fuir !
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

romain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toujours bien Personnel très attentionné Juste à rafraîchir les terrasses
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gherardo 님, Firenze

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel molto comodo accanto al Casinò, belle camere con terrazzo, personale gentile che parla italiano. Colazione nella norma. Garage.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Nicole 님, Chattanooga

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can catch the bus or walk to the casino, food, or shopping!
2024년 2월에 2박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Nicole,We thank you for taking the time to provide such a positive score.Best regards,Alexandre ArielHotel ManagerFairmont Monte Carlo

8/10 - 좋아요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Sehr angenehmer Aufenthalt. Sehr freundliches Personal. Hotel etwas renovierungsbedürftig. Ansonsten top. Lediglich das Abendessen in der Lobby Bar war nicht so schmackhaft (nur Essen). Getränke super.
2024년 2월에 3박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Nicole,We thank you for taking the time to provide such a positive score.Best regards,Alexandre ArielHotel ManagerFairmont Monte Carlo

10/10 - 훌륭해요

Valdemiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Valderimo,We thank you for taking the time to provide such a positive score.Best regards,Alexandre ArielHotel ManagerFairmont Monte Carlo

6/10 - 괜찮아요

Alan William

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a dreadful time unfortunately The building works woke us up early every morning Towel had a brown stain on it Phone didn’t work and we told receptionist and it took a day to resolve Booked and paid for breakfast which wasn’t on the booking at arrival Won’t come again
2024년 2월에 2박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Alan William,Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Alexandre ArielHotel ManagerFairmont Monte Carlo.

10/10 - 훌륭해요

Silan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top Hotel in einer Top Lage 👌
2024년 2월에 5박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Silan,I very much appreciate your score given regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your score with my team. I am sure that this positive rating will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. We hope to welcoming you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel managerFairmont Monte Carlo.

10/10 - 훌륭해요

Dale

Very clean and well maintained hotel. The staff are one of a kind friendly,polite & always willing to help
2024년 2월에 3박 숙박함
답변 제공: Alexandre Ariel 님, 2024년 3월 3일
Dear Dale,I very much appreciate your score given regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. I will share your score with my team. I am sure that this positive rating will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. We hope to welcoming you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel managerFairmont Monte Carlo.

6/10 - 괜찮아요

Sandro

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Saeed

2024년 2월에 3박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 8일
Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre Ariel - Hotel Manager

4/10 - 별로예요

paul

별로예요: 직원 및 서비스
Terrible
2024년 1월에 2박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Deatr Paul,Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

christopher

2024년 1월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

Renato 님, Las Vegas

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairmont is a fantastic hotel in the heart of Monte Carlo, Monaco. I take my family every year in January for the Monte Carlo Circus Festival and the Fairmont is a must with such an amazing view and fantastic room with room service and everything is walkable distance.
2024년 1월에 5박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

Franco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Eccellente
2024년 1월에 2박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Desideriamo ringraziarLa per gli apprezzamenti espressi a seguito del Suo soggiorno presso Fairmont Monte Carlo.E’ con grande piacere che riceviamo i Suoi complimenti. Non mancheremo di condividere i Suoi commenti con tutta la nostra equipe. La Sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile.In attesa di accoglierLa nuovamente, le porgiamo cordiali saluti.

8/10 - 좋아요

lorenza

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

paul

2024년 1월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Fairmont Monte Carlo 님, 2024년 1월 21일
Dear Lauren,Thank you for your score.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future.Best regards,Fairmont Monte Carlo

10/10 - 훌륭해요

ZANNA

2024년 1월에 2박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2024년 2월 4일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the Fairmont Monte-Carlo for the first time to celebrate my birthday and at the moment I got out of my car, the service was impeccable. Great attention to details and assertive communication from hotel's staff. Room was very spacious and bed was super comfy. Bathroom was clean and amenities were excellent. Room service was attentive and quick, food was delicious! Breakfast time was also great and the options were diverse, for all palates. I'll definitely be back!
2023년 11월에 2박 숙박함
답변 제공: Fairmont Monte Carlo 님, 2024년 1월 21일
Dear Mrs Veronica,We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Fairmont Monte Carlo

10/10 - 훌륭해요

Harveen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel!
2023년 12월에 2박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

zina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

8/10 - 좋아요

ATSUSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
my room was a construction-view room
My room faced a construction site. I sensed that big investment projects were still on-going in Monaco. Their restaurant served nice foods for my dinner and breakfast. The bar was excellent. Thier glass for dry martini was huge enough to have good sleep. We got a sunrise during taking breakfast. I think that it added some value to stay in this hotel.
2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to read that you room faced a construction site. Indeed, this is a project managed by the government over which we have no control. We apologize if it has impacted your overall experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel House Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Pawel 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Joaquin Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 12월에 4박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Nigel 님, Accrington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a F1 fan this hotel is a must to stay at. I booked a room overlooking the hairpin and wasn’t disappointed. It was a refurbed room with twin double beds. The offer was with breakfast and this was in the Nobu restaurant. The food was wide and varied and delicious including omelettes. Didn’t eat an evening meal in the hotel but had the Sunday Cha Cha Cha lunch and it was amazing value. Service was exceptional from the staff. The heated pool, even in the rain was very welcoming. I would definitely stay here again A******
2023년 12월에 2박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

8/10 - 좋아요

Emeric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great friendly staff - all smiles. Clean, elegant.
Great stay, thank you for room upgrade. Gym modern, clean and well equipped. The only improvement would be in the hotel restaurant next to Nobu. Having those big TV screens on all the time downgrades it from a 5 star hotel casual (but still elegant) restaurant, to a low level sports bar. we had to sit through a whole movie of afro american kids playing american football - I looked around, no one was watching it, it was just a disturbance. You should have a dedicated sports bar with big tv's for games, but leave that restaurant for quiet conversations, good food and the view - no distraction!
2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. We are delighted to read that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

8/10 - 좋아요

rodolfo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this hotel and I usually come every year, in this period. Unfortunately the Christmas decorations that I used to enjoy, are no more present. And I dislike the soap/conditioner dispensers in the shower...come on, this is a low standard feature! All the rest was enjoyable, as usually
2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest,We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. However, we are truly sorry to read that you did not have the chance to enjoy our Christmas decorations. Indeed, they have been set up few days after your arrival. Also, we have well noted your comments regarding the dispensers in the shower. Rest assured that they will be shared with the relevant department.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

evangelia 님, Voula Athens

2023년 12월에 1박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 7일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Anna

2023년 12월에 2박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 6일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. Thank you again for sharing your experience on Expedia, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Osamah

2023년 11월에 6박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2024년 1월 6일
Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Monte-Carlo. Thank you again for sharing your experience on Expedia, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexandre Ariel Hotel Manager Fairmont Monte Carlo

8/10 - 좋아요

Gabriele

2023년 11월에 2박 숙박함
답변 제공: Alexandre Ariel Hotel Manager Fairmont Monte Carlo 님, 2023년 12월 5일
Gentile Signor Zunino, La ringraziamo per la Sua bella recensione.Mi fa molto piacere leggere che il Suo soggiorno sia stato al livello di tutte le attenzioni che portiamo ogni giorno per ottenere un servizio sempre più innovante e sorprendente. Sono molto felice di potere condividere i Suoi complimenti con tutto il mio team.Mi auguro che il Fairmont Monte-Carlo possa sempre essere una garanzia per Lei e spero di poterLa accogliere nuovamente qui da noi molto presto.Alexandre Ariel - Hotel Manager Fairmont Monte Carlo

10/10 - 훌륭해요

Mario Ruíz de

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 11월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2023년 11월 29일
Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Hôtel un peu vieillot, pas le bon choix sur Monaco
Nous avions gagné une nuit suite au programe de fidélité d’Hotel.com ; et avons profité d’une visite sur la Côte d’Azur pour utiliser notre vouncher avec la réservation d’une suite junior. Arrivé à l’hôtel, service de voiturier et accueil excellent (sauf pour le prix, 60€ la nuit au parking). Notre check-in a mis un certain temps avant de pouvoir se réaliser, scan et enregistrement de toutes les pièces d’identité, même celles des enfants… La chambre en elle même est un peu démodée, bas plafonds, literie usée, téléphone jaunies, nécessaire de toilette très basique, TV sans accès internet (YouTube ou Netflix, et les chaînes disponibles sont basiques). A notre grande déception le Nobu était en rénovation. Le kids club était lui aussi indisponible… Le petit déjeuner, était lui aussi très simple, avec une vue imprenable sur le chantier de nouveaux immeubles. Nous sommes donc partis de Monaco un peu déçus par la prestation de cet hôtel qui est resté au goût des années 2005.
2023년 11월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2023년 11월 22일
Nous vous remercions pour votre retour sur l'hôtel Fairmont Monte Carlo.Vos commentaires et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services et à maintenir les standards et le standing d'un établissement 4 étoiles.Vous serez peut-être intéressé de savoir que l’hôtel est en cours de rénovation. Bien sûr, les rénovations s’étalent en plusieurs phases, mais petit à petit, l’hôtel se modernise.J’espère sincèrement que nous aurons le plaisir de vous accueillir de nouveau et que vous puissiez vous faire une autre image de notre hôtel.Alexandre ArielDirecteur d'hôtelHotel Fairmont Monte Carlo.

2/10 - 너무 별로예요

Marlena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general this property is below expected standards when comes to comfort and customer service. It is not the luxury I was expecting. I would not stay there again. They were not flexible in case of emergency
2023년 11월에 1박 숙박함
답변 제공: Alexandre Ariel - Hotel Manager 님, 2023년 11월 22일
Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sincerely sorry to read that your experience was dissatisfying. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Ariel Hotel Manager