컴포트룸, 퀸사이즈침대 1개, 바다 전망 | 해변/바다 전망

호텔 렌 다쥐르 여행 후기

3 out of 5
호텔 렌 다쥐르
29 Promenade du Cap, Roquebrune-Cap-Martin, Alpes-Maritimes

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 201개 이용 후기 중 50개" "
평점 8 - 좋아요. 201개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 201개 이용 후기 중 42개" "
평점 4 - 별로예요. 201개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 201개 이용 후기 중 15개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Alain

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2024년 2월 25일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

8/10 - 좋아요

Tatjana

가족 여행
좋아요: 편의 시설/서비스
Sehr bequem, alles nah, gerne wieder.
2023년 9월에 10박 숙박함
답변 제공: AS 님, 2023년 10월 22일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

Anette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trevligt litet hotell med perfekt läge
Hotellet ligger på en stor gågata och i hörnet av Place Massena som är det stora torget, ett stenkast från Promenade des Anglais och även Gamla stan. Ett perfekt läge. Hotellet är litet men fräscht, rent och nytt, rummet likaså. Sängen skön duschen bra och även fast det ligger på en bullrig gågata då hör man ingenting när fönstret är stängt. Tur att det finns en väl fungerande aircondition. Tjejen i receptionen trevlig och hjälpsam. Hotellet rekommenderas.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Adriano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Katia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rapport qualité prix excellent. un accueil souriant.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Evandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Aunque hubo problemas al inicio al final fueron muy amables
2023년 7월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

Stephane

2023년 7월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

Mirza

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location on sea coast
Apartment / villa 300m from hotel, was OK, and overlooked the sea, with balcony views and aircon. Parking remains an issue in this area, but motorbikes were safe on the main road.
2023년 7월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

Janne

2023년 7월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 23일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

10/10 - 훌륭해요

Yishen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is amazing for its view, location &cleanliness. we love how convenient it is and staffs are very friendly. Would love to be back!
2023년 7월에 3박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

Hiba

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Passable..
En général, c'était bien mais le lendemain mon fils s'est réveillé avec pleins des rougeurs (piqures et boutons) un peu partout sur les jambes et ensuite sur tout le corps. Je ne sais pas si ça venait du lit, de la mer ou de la nourriture que nous avons mangé dans le restaurant attaché avec l'hôtel. En tout cas, c'était à partir du réveil dans cet hôtel et qui se présentent encore sur sa peau (soit 5 jours après)!!!Pareil pour moi. Sauf que chez moi, ils sont partis vite les rougeurs. La chasse d'eau ne s'arrêtait pas. Il fallait le forcer plusieurs fois pour qu'elle s'arrête. Il y a le restaurant dans l'hôtel qui porte le même nom mais dont le personnel nous disait que le restaurant n'a rien à avoir avec l'hôtel car j'avais demandé si je pourrais acheter du café et le prendre dans ma chambre. L'hôtel est bien situé en tout cas, en face de la plage. Il y a tout ce dont on a besoin, un bouilloire (attention pas de thé ou café), de la vaisselle etc.
2023년 7월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Chère Madame, Cher Monsieur,Nous vous remercions de votre avis honnête. Nous sommes désolés pour le gêne causé à vous et à votre enfant. Cela ne nous a jamais arrivé. Nous gardons au maximum la propreté de nos chambres et de notre linge. Concernant le restaurant, nos collègues avaient tout a fait raison: le restaurant Snack est une activité séparée de l'Hôtel Reine d'Azur. Cordialement,

10/10 - 훌륭해요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay if you don't want to get to the Monte Carlo rush. Front of the beach apartment complete with amenities.
2023년 6월에 3박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me and my friend had a nice stay at Reine d'azur! The staff was very helpful and the location great, right by the beach and close to the train station. Would stay here again if returning to Roquebrune.
2023년 7월에 4박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 23일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

4/10 - 별로예요

Christiane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Madam, Sir,You have given a very low rating to our establishment without giving the reason.We would like to have more details in order to improve the quality of our services.Your feedback will be much appreciated.Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Viel Lärm im kleinen Haus, dafür aber gute Lage!
Ich empfehle vom Bahnhof aus den Linken Ausgang zu nehmen, dann hat man einen kurzen Weg. Ich habe einen sehr netten Empfang erlebt. EZ in belletage zur Bergseite war ganz nach meinem Geschmack. Schattenseite, Garten im Fenster. Tolles Bett, grosses Fenster, leise Klimaanlage (kann man selber ein- und ausschalten). Excellente Sauberkeit, wofür täglich von 7 Uhr morgens bis 13:30 lautstark eine Horde von Zimmerfrauen sorgt und massiv die Ruhe stört, drinnen und draussen. Um 7 Uhr morgens mit Wasserstrahl die Steinplatten im Hof und Hauswaende unbeirrt abputzen?!! Man konnte sich an Strand retten. Leute, die Ihre Zimmer - wie auf Hotelfotos- mit Meerblick haben, haben auch Restaurant "Snackbar" unten, 12 Tische zzgl. Frühstücksterrasse. Barmen bringt zum letzten mal (von mehreren Gängen pro Tag) leere Bierfaesse auf tratternden Rollwagen gegen Mitternacht ins berüchtigten Technischen Raum unter dem EZ-Fenster zurück und versucht wirklich keinen Krach zu machen (überall schwere knallende Brandschutzturen). Sind Fenster zu und Klimaanlage an, dann hört man fast nichts. Die naehe zu Strandpromenade, Bar, Bäckerei mit tollem Kaffee, Supermarket (Vival) ist einfach toll. Man kann bis nach Menton spazieren und am besten auch erst gegen Mitternacht Rückkehr einplanen... Für Leute, die mit viel Lärm im Haus gut klar kommen, ist es ein guter Schlafort (nur von 0 bis 7:00 möglich), danach am besten die Weite suchen oder direkt ein anderes, PROFESSIONELL geführtes Hotel buchen.
2023년 6월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 7월 20일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

PHILIPPE

2023년 6월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 6월 25일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 6월 18일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

Arsim

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super schöne Wohnung direkt an der Strandpromenade.
2023년 5월에 4박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 6월 10일
Dear Guest,Thank you for taking your time to leave us your opinion, we are delighted to hear that you enjoyed your stay in our hotel. You are welcome in our establishment for a future stay. Best regards, The reception of the Reine d'Azur hotel.

10/10 - 훌륭해요

Sarat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location on the beach front with very friendly reception staff made my stay very enjoyable
2023년 5월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 6월 10일
Dear Guest,Thank you for your compliments! We are happy that you had a pleasant time with us. Looking forward to seeing you again soon. The reception, Hotel Reine d'Azur.

4/10 - 별로예요

Suraiya

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The view and the little apartment were cute but dusty & ants. We were also deceived by the distance of our room. Located 2 block away, we had to walk 300ft while carrying all our luggages there. Table outside and floor were dusty my sock were black despite they claimed that the room had previous guests. However during our two days there, we had no hot water! They attempted to fix it while my kids were sleeping in the bedroom, they used a ladder and coming in multiple times, which invaded our privacy. I had been waiting 35 years to bring my kids to my hometown, and this experience cast a dark cloud over it. They offered us the option to shower in one of the employee bedrooms, which left me feeling embarrassed. Finally, when I contacted Expedia, they were able to arrange another room for us where we could shower suddenly. Unfortunately, it rained the whole time, imagine having 2 walk back and forth 2 the hotel, and they wouldn't answer their phone because the lady at the reception also worked in their restaurant. For 2 days, the 3 of us couldn't shower, and the compensation from the hotel was 3 days of free parking (5€) and half breakfasts, which was inadequate. Furthermore, they had put away the breakfast by 11am, so I didn't even have a chance 2 avail it. The owner could have offered us lunch for the 3 of us, no…The prkg was free bc it holiday in France, they fooled me again. They lied also about the hot water bc that happen last year. I have more 2 write but no space left
2023년 5월에 3박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 5월 27일
Dear Ms Johnson Suraiya,We acknowledge that your experience with us has not been the best and we would like to express how deeply sorry we are for not having been able to perform to the best of your expectations.We would like to address some the points in your comment.The apartments are situated 300 m from the hotel and this description is quite precise over at the tour-operator websites. For more information our direct link is available at hotelreinedazur.com. And the same goes for the breakfast schedule.The lack of hot water during your stay has been caused by a boiler malfunction, which could not have been foreseen, and the right piece was not immediately available to repair it. As an emergency solution we suggested for your family to use a shower at the hotel. It was not ideal, but it was the best we could do with the hotel booked up.As a gesture, breakfast was offered to your family. We do not have other meals served; therefore, a more ample option was not possible.Furthermore, we offered you the use of the parking card for the duration of your stay.It was erroneous for you to suppose that the parking was free during your stay because of the festivities. The calendar can prove you wrong.Finally, the last night of your stay was refunded even if you announced your departure at the last moment. If you feel like a bigger compensation is due, we would like to underline that you however had some use of the apartment in question, and we need to receive some compensation for that as well, in order to invest it in the improvement and repairs of the equipment. Again, we deeply regret that you were not able to take the whole advantage of the apartment with the veranda and the terrace, which has plenty of space inside, is completely renovated and is usually greatly appreciated for its view and position.You and your family are welcome back any time you decide to visit our area again.Kind regards,The Hotel Reine d'Azur team

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location, cafe is good. However, the shower did not have a shower curtain and the hair dryer did not work.
2023년 5월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 5월 27일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. If during your stay you encounter any difficulties with the room equipment of the room, or are not completely satisfied with the location of your room etc., our staff is attentive and available to improve your stay. All hair dryers are in perfect state, there is a swith at the bathroom door to turn them on. Do not hesitate to contact the members of our Reception team in case of any doubt, we will do our best to find a solution.Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

Pia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt sted tæt på vandet og Monaco. Venligt personale.
2023년 5월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 5월 13일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

Angelo

2023년 4월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 4월 30일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

8/10 - 좋아요

Domenico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
piacevole soggiorno
L'hotel é situato sul lungomare di Roquebrune, é facilmente individuabile, il personale alla reception é molto cortese e professionale, ci é stato spiegato tutto in poco tempo, e successivamente siamo stati accompagnati in camera, la stanza era pulitissima anche se vissuta, stessa cosa per il bagno, la colazione é soddisfacente, c'é la possibilità di pranzare e cenare, il servizio però non fa parte dell'hotel ma é gestito da un privato esterno alla struttura, buon i i piatti e servizio cortese e molto efficiente, é un due stelle ma il rapporto qualità prezzo é giusto,
2023년 4월에 3박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 4월 30일
Gentili Clienti,Apprezziamo molto il commento positivo sul Vostro soggiorno nella nostra struttura e siamo felici che Vi siate trovati bene con noi. In attesa di rivederVi nella prossima stagione Vi poniamo i nostri più cordiali saluti,Il team dell’hotel Reine d’Azur

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 5박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 4월 19일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

4/10 - 별로예요

PHILIPPE

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Mal insonorisé,absence de table de chevet pour poser lunettes , livre etc… Il faut traverser une cour pour le petit déjeuner.
2023년 4월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 4월 16일
Cher Monsieur Philippe Rollet,Nous vous remercions de l'intérêt que vous portez à notre établissement.Nous prenons en considération vos remarques afin d'améliorer la qualité de nos services.Toutefois, c'est la première fois que l’on nous reproche que notre petit déjeuner soit servi sur notre terrasse fleurie les jours ensoleillés et sur notre véranda vitrée les autres jours.Et pour l’insonorisation, nous sommes en double vitrage, nous sommes en bord de mer, pour ne rien entendre il faut fermer les vitres.Concernant les tables de chevet, nous sommes désolés il s’agit d’une erreur nous sommes en train de renouveler certains meubles et cette absence est temporaire.Si pendant votre séjour vous rencontrez des difficultés avec de l’équipement de la chambre, ou si vous n’êtes pas satisfaits par sa position, notre personnel est à l'écoute et disponible afin d’améliorer votre séjour. N’hésitez de vous adresser aux membres de notre équipe Réception en cas de moindre doute, nous ferons de notre mieux pour trouver une solution.Cordialement,L'équipe Hôtel Reine d'Azur

8/10 - 좋아요

Loreena

2023년 4월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 4월 9일
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 - 훌륭해요

Alain

2023년 2월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 3월 5일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

8/10 - 좋아요

Laeticia

2023년 2월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 2월 24일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

8/10 - 좋아요

Sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel bien situé face à la mer avec parking et restaurants à proximité Idéal pour la fête du citron de Menton
2023년 2월에 2박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 2월 22일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

6/10 - 괜찮아요

Philippe

2023년 2월에 3박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 2월 19일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

10/10 - 훌륭해요

Beatrice

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La proximité de la plage
2023년 2월에 1박 숙박함
답변 제공: Maria 님, 2023년 2월 18일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

4/10 - 별로예요

Benedicte

출장 여행
좋아요: 청결 상태
chambre propre mais très bruyante (bruits de colonne d’eau).
2023년 2월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 2월 18일
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Nous prenons également en considération vos remarques afin d'améliorer la qualité de nos services.Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

6/10 - 괜찮아요

ELENA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
La camera piccola senza comodini, alla prenotazione era inclusa la colazione, invece sul posto non era inclusa al costo di 10 euro a persona! Essendo anche in bassa stagione 5 euro a testa sarebbero stati sufficienti
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 1월 14일
Gentili Clienti,Vi ringraziamo per il Vostro interesse alla nostra struttura. Prendiamo in considerazione i Vostri commenti per migliorare la qualità dei nostri servizi.Per quanto riguardo il servizio della prima colazione, l'adetta al ricevimanto che Vi aveva accolti, ha preso cura di verificare questo dato e Vi a confermato che questo servizio non era compreso nella tariffa da Vi accettata al momento della prenotazione. Se avete un giustificativo che il caso fosse contrario, Vi preghiamo di presentarcelo. Inoltre, la nostra colazione a buffet comprende un assortimento di prodotti freschi, artigianali, locali e biologici, che giustifica perfettamente il suo prezzo molto competitivo.Se durante il Vostro soggiorno incontrate difficoltà con l'attrezzatura della camera, oppure non siete pienamente soddisfatti della posizione della Vostra camera ecc., il nostro staff è attento e disponibile per migliorare la Vostra permanenza. Non esitate a contattare i membri del nostro team di accoglienza in caso di dubbi, faremo del nostro meglio per trovare una soluzione.Distinti saluti,Il team dell'Hotel Reine d'Azur

2/10 - 너무 별로예요

Kelly

2023년 1월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2023년 1월 7일
Dear Madam, Sir,You have given a very low rating to our establishment without giving the reason.We would like to have more details in order to improve the quality of our services.Your feedback will be much appreciated.Kind regards,The Hotel Reine d'Azur team

10/10 - 훌륭해요

William

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

giuseppe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bella struttura su lungomare. Silenziosa. Materassi comodissimi
2022년 9월에 1박 숙박함

8/10 - 좋아요

Monique

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Manelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Excellent appartement nickel proprietaire super gentil. Meilleure adresse au top je recommande ++++
2022년 9월에 14박 숙박함

8/10 - 좋아요

Paola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pochi giorni di vacanza nel monolocale, con affaccio laterale diretto sul mare, sono valsi la pena per 15 giorni!!. L' assenza di una pulizia quotidiana ( credo che pagando si potesse richiedere) ne' e' valsa la pena per la libertà e l' autinomia
2022년 9월에 4박 숙박함

8/10 - 좋아요

Sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Alexandre

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Yassine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
établissement très propre personnel très accueillant et sympa la seule chose qui pas bien que ya pas de parking
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here, horrible staff.
It was easy to get into our room as we arrived late and reception was closed. In the morning I could not log into my computer. I asked Charlotte for help. She says no speak English, wifi working its your phone. I pulled up google translate as there was a language barrier. She refuses to help me. I leave and then come back stating it wants a code. She types in the code and says see you have wifi. I ask for the code and she gives me a paper. Now mind you Charlotte does not speak English. Fast forward two days of being miserable in a room with no air conditioning and no circulation. It was muggy all of our clothes were damp. We tryed opening the window but my friend got bite all over. The reception staff was no help. On our last day Charlotte was speaking English and needed to settle a tab. I said you dont speak English I will wait for the lady who does. Charlotte says I speak English and has a whole conversation with hard words two days after she needed google translation. It was amazing. Needless to say this place is not worth your time or money. Worst experience I have had in all my travels. I do not recommend this place.
2022년 6월에 4박 숙박함

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Frente a la costa
Muy agradable lugar, desayuno bastante bueno y lo mejor la ubicación frente l mar y cerca de ofertas gastronómicas.
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

bernard

2022년 2월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2022년 2월 27일
Bonjour Monsieur, Merci d'avoir pris de votre temps pour nous laisser votre note, nous sommes ravis d'apprendre que votre séjour dans notre hôtel vous a plu. Vous êtes la bienvenue dans notre établissement pour un prochain séjour. Cordialement. La réception de l'hôtel Reine d'Azur.

8/10 - 좋아요

guido

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2022년 2월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2022년 2월 27일
Bonjour, Merci pour votre note ! Nous sommes heureux que vous ayez passé un agréable moment avec nous. Au plaisir de vous revoir prochainement. La réception, hôtel Reine d'Azur.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: L'équipe de l'Hôtel Reine d'Azur. 님, 2022년 2월 15일
Bonjour, Merci pour votre note ! Nous sommes heureux que vous ayez passé un agréable moment avec nous. Au plaisir de vous revoir prochainement. La réception, hôtel Reine d'Azur.