스튜디오, 킹사이즈침대 1개, 금연, 간이주방 | 암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트

햄프턴 인 & 스위트 먼로 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 먼로
5100 Frontage Road, Monroe, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 690개 이용 후기 중 481개" "
평점 8 - 좋아요. 690개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 690개 이용 후기 중 41개" "
평점 4 - 별로예요. 690개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 690개 이용 후기 중 23개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
This property was extremely well maintained. Room was very well laid out and very clean. Had everything we needed and all in perfect working condition. Diana, the wonderful woman in the breakfast area, went above and beyond I making sure we had everything we needed…she’s a keeper!
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 20일
Hi Mark,Thank you for your glowing review! We're thrilled to hear that you found our property extremely well maintained and that your room was clean and well laid out with everything in perfect working condition. Providing a comfortable and hassle-free stay is our priority, and we're delighted that we met your expectations. We're especially pleased to hear about your positive experience with Diana in the breakfast area. We'll be sure to pass along your kind words to her; she truly is a gem! We look forward to welcoming you back for another wonderful stay in the future!Best Regards,Aries Connects World Customer Team

2/10 - 너무 별로예요

Candi

2024년 3월에 2박 숙박함
답변 제공: SHS DOS 님, 2024년 3월 25일
Candi, thank you for staying at the Hampton Inn and Suites Monroe recently. We sincerely hopey you will return in the future.Warmest regards

10/10 - 훌륭해요

Neal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff went out of their way to make our stay exceptional.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Hi Neal,Thank you for your glowing review! We're thrilled to hear that our hotel staff went above and beyond to ensure you had an exceptional stay with us. Providing outstanding service and creating memorable experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. Your kind words will be shared with our team, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Aries Connects World Customer Team

6/10 - 괜찮아요

Giselle

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff were very friendly and accommodating.
2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Hi Giselle,We're thrilled to hear that you found our staff to be very friendly and accommodating during your stay! Providing excellent service to our guests is our top priority, and we're delighted that our team made you feel welcome and well taken care of. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fantastic stay in the future!Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Mindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely property, did not have working fire pit for patio area.Indoor Pool wasn’t working but then was water was cold.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 19일
Hi Mindy,Thank you for choosing our property for your stay and for your feedback. We apologize for any inconvenience caused by the non-working fire pit in the patio area and the issue with the indoor pool. Please know that we take your comments seriously and will address these matters promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay.Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Michelle

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 20일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Alicia

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 20일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable. So many good options close with the mall.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Hi Elizabeth,Thank you for your feedback! We're delighted to hear that you found our hotel very clean and comfortable. Providing a comfortable and pleasant stay for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. It's also great to know that you appreciated the many good options close to the mall. We strive to provide convenience and accessibility to our guests, and we're glad that our location met your needs. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Jim

가족 여행
Pretty good all around
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 5일
Hi Jim,Thank you for your concise feedback! We're pleased to hear that your overall experience was pretty good. If there's anything specific you loved about your stay or any suggestions you have for continued excellence, feel free to share. We appreciate your feedback and look forward to the possibility of welcoming you back for an even better experience in the future! Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Oprah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 23일
Hi Oprah,Thank you for your concise feedback! We're delighted to hear that you found our location great. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another pleasant stay in the future. Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Avis

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This Hampton is very clean, bright, quiet, and the beds are comfortable. I was getting tiredd of dingy places and swas so happy we stayed here.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 11일
Hi David,Thank you for your glowing review! We're delighted to hear that our Hampton exceeded your expectations with its cleanliness, brightness, and quiet atmosphere. Comfortable beds are always a plus, and we're thrilled to have provided you with a positive experience. If your travels bring you back our way, we look forward to welcoming you for another enjoyable stay. Safe travels!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

derek

2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 7일
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

10/10 - 훌륭해요

Katina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 7일
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

10/10 - 훌륭해요

Jennifer

Good experience
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 1일
Dear Jennifer, we're pleased to hear that you had a good experience! If there's anything specific you'd like to share or if you have any feedback, please let us know. We're always here to assist you. Thank you for choosing us, and we hope to serve you again in the future!Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Michael

가족 여행
The TV listing is not known by staff when asked. Several channels show signal not available but is listed. When I questioned the front desk on multiple visits, I never get a clear answer.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 26일
Dear Michael, we sincerely apologize for the inconvenience you experienced regarding the TV listings and the discrepancies with the channels. Your feedback is invaluable to us, and we regret that our staff was unable to provide a clear and satisfactory response to your inquiries.Understanding and handling such technical issues promptly is essential for ensuring our guests' comfort and enjoyment. We will be investigating the matter further with our technical team to resolve the discrepancies in the TV listings and improve our communication with guests regarding such concerns. Please accept our assurance that we will take the necessary steps to handle this issue and prevent any recurrence in the future. We value your feedback as it helps us enhance our services and meet the expectations of our guests. If you have any additional feedback or concerns, please don't hesitate to reach out to our management team directly. We are committed to ensuring your satisfaction and hope to have the opportunity to better serve you in the future. Once again, we apologize for the inconvenience and appreciate your understanding.Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ladies at the front desk
Everything was great! I would especially like to give accolades to Ciera and Lak'kecia at the evening front desk. Lak'kecia was very helpful in assisting with connecting our streaming provider to their LG TV. Since the room did not have an LG remote we were unable to access the HDMI input to use our streaming device. After checking with Lak'kecia at the front desk, she loaned us an LG remote to access the input and enjoy our streaming services. These days more people who travel bring their own streaming devices with them making their travels that much more comforting. Thanks again ladies for all your help.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 23일
Dear Robert, thank you so much for your glowing review! We're delighted to hear that you had a great experience with us and that Ciera and Lak'kecia went above and beyond to assist you with connecting your streaming device to the TV. It's wonderful to know that their exceptional service made your stay more comfortable and enjoyable. We will be sure to pass along your kind words to Ciera and Lak'kecia, as they will be thrilled to hear your feedback. Providing outstanding service to our guests is our top priority, and we're pleased that our team was able to enhance your experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like us to prepare for your next visit or any other suggestions you have, please don't hesitate to let us know.Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Elbert

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was good overall
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 19일
Hi Elbert,Thank you for staying with us, and we appreciate your feedback. We're pleased to hear that you found the property to be good overall. Your satisfaction is important to us, and we're here to ensure your stay is enjoyable. If there are any specific areas where we can improve or if you have additional comments, please feel free to let us know. We value your input and hope to welcome you back for another positive experience in the future.Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 19일
Hi Deborah,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Dave

2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 7일
Dave-Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms were clean and the bed was very comfortable. The complimentary breakfast was great. The hotel was conveniently located by a Sam's Club and gas station.
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Guest,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found the rooms clean and the bed very comfortable. It's great to know that you enjoyed the complimentary breakfast and found our location convenient, being close to Sam's Club and a gas station. We appreciate your feedback and look forward to welcoming you back for another comfortable and enjoyable stay!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Suzanne

단체 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sheeba

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quiet, staff was very friendly
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 8일
Dear Guest,Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed the peaceful atmosphere and found our staff to be friendly. Our team works hard to ensure every guest feels welcome and comfortable, so your feedback is truly appreciated. We hope to have the pleasure of welcoming you back soon for another serene stay!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Staff was friendly and courteous, rooms was clran and comfortable.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Dear Guest,Thank you for your kind words about our friendly and courteous staff, as well as your positive comments on our clean and comfortable rooms. We strive to provide a welcoming and relaxing experience for all our guests, and we're thrilled to hear that we hit the mark during your stay. Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable visit! Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Becki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice all around.
We liked everything. Breakfast was better than expected and better than most.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Becki,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our breakfast exceeded your expectations. Providing a delightful breakfast experience is important to us, and we're glad we could make it a highlight of your visit. Your kind words mean a lot, and we hope to have the pleasure of welcoming you back for another enjoyable stay!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was fine for a one night stay. Room was large and clean and felt new. Staff was friendly and breakfast was solid. Easy location off the highway.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 30일
Hi Joshua,It's great to hear that you found our hotel suitable for your one-night stay! We're glad you enjoyed the spacious, clean room and the friendly service from our staff. Offering a solid breakfast and providing convenience in location are top priorities for us, and we're pleased they added value to your experience. If there's anything specific you'd like to see or experience during a future visit, please feel free to let us know. We'd love to welcome you back for another comfortable stay!Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

tracie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best in Monroe
Nice and clean. Professional staff and courteous. This by far the best hotel I’ve stayed in.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 13일
Hi tracie,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found our hotel nice and clean, with a professional and courteous staff. It's an honor to be considered the best hotel you've stayed in, and we truly appreciate your recognition. Our team strives to provide an exceptional experience, and your satisfaction is our greatest reward. If there's anything specific that stood out to you or any suggestions you may have for improvement, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Marques

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 7일
Hi Marques,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Ziyona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 4일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Donna 님, Atlanta

2023년 10월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 27일
Dear Guest,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to hear from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Bethany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Completely outstanding
Had vehicle issues was planning on going further but needed my trailer repaired. Spotless clean. Really good breakfast and super friendly staff. Everything was outstanding. If I had anything to complain about was the beds a bit firmer than my taste. Which is just a personal preference. I’d highly recommend and definitely stay again
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Bethany,We're grateful for your positive feedback and understanding during your stay, especially given the unexpected vehicle issues. It's wonderful to hear that you found our hotel spotlessly clean, enjoyed our breakfast, and appreciated our friendly staff. We take pride in delivering outstanding service and amenities to our guests. We'll take note of your preference for slightly softer beds, and we'll do our best to accommodate your comfort in the future. Thank you for the high recommendation, and we can't wait to welcome you back on your next visit. Safe travels!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Ivan 님, Bradenton

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brand new hotel
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 30일
Dear Guest,We're delighted to hear that you stayed at a brand new hotel. Your feedback is appreciated, and we hope you had a wonderful experience during your stay. If you have any specific comments or suggestions to share, please feel free to do so. We look forward to serving you again on your future visits. Thank you for your input! Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Elijah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasant experience, from customer service to room features.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 25일
Dear Guest,Thank you so much for sharing your feedback! We're delighted to hear that your stay with us was a pleasant experience, from our top-notch customer service to the fantastic room features. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations.If you ever find yourself back in our area, please don't hesitate to reach out. We'd love to welcome you back for another wonderful stay. Safe travels, and we hope to see you again soon!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 23일
Hi JAMES,We're thrilled to hear that you had a comfortable stay with us, enjoyed the clean room, comfortable bed, and appreciated the efficient AC. Your satisfaction is important to us, and we look forward to providing you with another great experience in the future!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

JAMES

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and comfortable bed! AC was nice and cold
답변 제공: Customer Care Team 님, 2023년 10월 25일
Dear Guest,Thank you for sharing your feedback! We're delighted to hear that you had a comfortable stay with us. Clean rooms and a chilly AC are essentials for a great experience, and we're thrilled you enjoyed them. Our team takes great pride in providing a welcoming atmosphere, and your kind words motivate us to keep up the good work.If you have any suggestions or need assistance with anything during your next visit, please don't hesitate to reach out. We can't wait to host you again and make your stay even more memorable.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 편의 시설/서비스
The front desk attendant Tara was wonderful. She greeted everyone and was extremely helpful. She was the best front desk attendant I have ever encountered.
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Debbie, thank you for sharing your positive experience with Tara, the front desk attendant. We're delighted to hear that she made a wonderful impression with her friendly greeting and exceptional assistance. It's always a pleasure to have staff members who go above and beyond to make guests feel welcome and comfortable. Your kind words and praise are appreciated, and we will certainly pass on your feedback to Tara. We look forward to the opportunity to host you again, and if you have any more comments or suggestions in the future, please feel free to share.Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Letesha

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 30일
Hi Letesha,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean facilities.
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 5일
Hi James,Thank you for your positive feedback! We're delighted to hear that you encountered friendly staff and clean facilities during your stay. Your comfort and satisfaction are important to us, and we look forward to welcoming you back in the future. Best Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Casey

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always nice to stay at Hampton Inns. Clean, safe, and comfortable. Definitely worth paying a bit extra.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 27일
Hi Casey,Thank you for your kind words! We're pleased to hear that you had a nice stay at Hampton Inns and found it to be clean, safe, and comfortable. Your satisfaction is important to us, and we appreciate your loyalty. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Hayden

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean hotel, staff excellent. Carpet in room sticky and really needs steam cleaning. great easy location, would stay again.
2023년 9월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 9월 14일
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

10/10 - 훌륭해요

Baron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was a good stay. Will return
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 7일
Hi Baron,We're glad to hear that you had a good stay, and we look forward to welcoming you back in the future. If you have any specific comments or requests for your next visit, please don't hesitate to share. Your satisfaction is important to usBest Regards,Aries Connects World Customer Team

10/10 - 훌륭해요

Trent

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 26일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, well-lit parking area and clean. 3rd visit in the last 2 months and the ice machine only works on one floor. No one is still aware of what channels are available.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 4일
Hi Michael,We appreciate your continued patronage and your feedback about your recent visits. It's great to hear that you found the hotel quiet, with well-lit parking areas and cleanliness. However, it's unfortunate that the ice machine only works on one floor, and there seems to be confusion regarding available TV channels. We apologize for these inconveniences and will look into addressing them to enhance the overall guest experience. Your feedback is valuable, and we hope to provide you with a more satisfying stay on your next visit.Best Regards,Aries Connects World Customer Team

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay. No signal on several TV channels and front desk person didn’t seem very interested in finding out after it was mentioned to her.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 1일
Hi Michael,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the TV channels and the response from our front desk staff. Your feedback is important, and we're committed to addressing these issues to provide a better experience for our guests. We hope you'll consider staying with us again for an improved visit.Best Regards,Aries Connects World Customer Team