리셉션

햄프턴 인 웨스트 먼로 여행 후기

2.5 out of 5
햄프턴 인 웨스트 먼로
601 Mane St, Monroe, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 657개 이용 후기 중 408개" "
평점 8 - 좋아요. 657개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 657개 이용 후기 중 40개" "
평점 4 - 별로예요. 657개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 657개 이용 후기 중 20개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 26일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Youlanda 님, Mesquite

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The building needs some modern upgrades. The room was clean. The traffic from the highway was loud, which also means it’s close to a lot of restaurants. The breakfast was sufficient.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 21일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and our location convenient for accessing nearby restaurants. However, we apologize for any inconvenience caused by the traffic noise from the highway. We understand how important a peaceful environment is for a comfortable stay and will explore potential solutions to mitigate this issue. Additionally, we appreciate your comments regarding the need for modern upgrades, and we'll take this into consideration as we continue to improve our facilities. We're pleased that you found our breakfast sufficient, but we're always looking for ways to enhance our offerings to better meet the needs of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Aries Connects World

10/10 - 훌륭해요

M. Ashley

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

William

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in was a little muddleds. My wife started the process without me. As I arrived it was clear that the counter clerk was ringing us up as a walk in. When i said no he immediately pulled up my preregistration paperwork. felt like he knew. from there he was brusk and rude yet efficient. coffee was cold, breakfast was uninspiring, in room coffee was awful. bed was hard as a rock. bathroom was wet.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Hi William,Thank you for sharing your experience with us. We sincerely apologize for the confusion and discomfort you encountered during your stay, starting from the check-in process. It is disheartening to hear that our staff's approach did not meet the warm and professional standard we strive for. We will address this directly to ensure our team delivers consistent and courteous service. Regarding the cold coffee and breakfast quality, we are actively working on enhancing our dining options and will consider your feedback to improve our menu selections and in-room coffee quality. For a more comfortable sleep, we offer a variety of mattress options upon request and regret not having this information more readily available to you. We also apologize for the wet bathroom issue and have alerted our housekeeping team to pay closer attention to ensuring all rooms are thoroughly dry and comfortable for our guests. We value your input and hope to have the opportunity to better serve you in the future, demonstrating the high standards we aim to uphold.Warm regards,Aries Connects World

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Property is at least 20 years old and has flooring updated. However the Bathrooms are old and need updating. The furniture is beat up. The bed was okay. The AC unit is old and does not work properly with the Thermostat.The ratings given were misleading and way overrated. Does not warrant a 9 rating, more like a 7.5 rating. Not worth the $50.00 extra per night cost against the other competitors in the area.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi Richard,Thank you for sharing your detailed feedback with us. We appreciate your insights regarding the age of the property, bathroom conditions, furniture, and the AC unit. We apologize for any discrepancies in your expectations based on the ratings and the actual experience during your stay. Your perspective is crucial, and we will use your comments to assess and improve our offerings. We understand the importance of providing value for the cost, and we regret if we fell short on this occasion. If there are specific details you'd like us to address or discuss further, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to make amends on your next visit.Warm regards,Aries Connects World

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stop over
Excellent place to stay. Property was well maintained and staff were very friendly and welcoming.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 12일
Hi Sharon,Thank you for your wonderful review! We're delighted to hear that you found our property to be excellent and well-maintained. It's especially rewarding to know that our staff made your stay enjoyable with their friendliness and welcoming demeanor. Your kind words are truly appreciated. We look forward to hosting you again in the future and providing you with another excellent experience.Warm regards,Aries Connects World

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful & treated us well! They went out of their way to help us on the day of our check in. Everyone was very friendly during our stay.
2023년 11월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Jennifer,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice!
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear Rebecca,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort away from home
It was a very nice stay. Clean and friendly staff. The beds were Heavenly and the massage shower was so nice. The breakfast each day was yummy!
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Dear Jennifer,I'm thrilled to hear that you had such a lovely stay! Clean accommodations, friendly staff, heavenly beds, a luxurious massage shower, and yummy breakfasts—it sounds like you had a fantastic experience all around. Your kind words mean a lot, and we can't wait to have you back for another enjoyable stay!Warm regards,Aries Connects World

10/10 - 훌륭해요

Bianca N

Good and clean
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Hi Bianca,Simple and sweet! A clean environment is a top priority for us, and we're glad you found everything to your liking. If there's anything specific you'd like us to improve or if you have any preferences for your next stay, feel free to share. We're here to ensure your experience remains top-notch! We hope that you will return to us soon!Warm regards,Aries Connects World

8/10 - 좋아요

diana

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 22일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Judy

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 12일
Dear Judy,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Hi Cynthia,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

6/10 - 괜찮아요

Bruce

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Desl in roon was fallinf apart and there was sunflower seed shell on the floor...poor housekeeping
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 11일
Hi Bruce,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to learn about the issues with the desk in your room and the presence of sunflower seed shells on the floor. This falls short of our usual standards, and we appreciate you bringing it to our attention. Rest assured, we are addressing these concerns with our housekeeping team to ensure a more thorough and consistent cleaning standard. Your feedback is invaluable in our commitment to continuous improvement, and we hope to have the opportunity to provide you with a much more satisfactory experience in the future.Warm regards,Aries Connects World

10/10 - 훌륭해요

Kimbrough

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 20일
Dear Guest,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a good experience during your recent stay at our hotel.Our team takes great pride in providing top-notch service and creating memorable moments for our guests. It's fantastic to know that we were able to meet your expectations.If you ever plan to visit our area again, we'd be absolutely delighted to welcome you back. Until then, safe travels and warm wishes from all of us here at the hotel.

10/10 - 훌륭해요

James 님, New Iberia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel in West Monroe. Close to many restaurants.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear James, thank you for your feedback about the hotel in West Monroe. We're delighted to hear that you found it to be a nice place to stay, and its proximity to various restaurants is indeed convenient for travelers. We appreciate your comments, and we hope to have the opportunity to host you again in the future. If you have any more comments or suggestions at that time, please feel free to share.Warm regards,Aries Connects World

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 12일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 - 괜찮아요

Gary

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 1일
Dear Gary,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Aries Connects World

8/10 - 좋아요

Iesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night. Had no issues.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 10일
Hi Iesha,We're pleased to hear that your one-night stay was issue-free. Guest comfort and satisfaction are important to us, and we're glad to have met your expectations. If you ever decide to stay with us again in the future, we hope to provide you with another smooth and pleasant experience. Warm regards,Aries Connects World

8/10 - 좋아요

Bridget 님, Ponchatoula

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the property was nice. It was convenient to restaurants, shopping, and any family entertainment places.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 27일
Dear Guest,Thank you for your feedback on your recent stay. We're pleased to hear that you found the property nice and conveniently located to restaurants, shopping, and family entertainment options. If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share. Your input is important to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Aries Connects World

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean good service
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 27일
Hi Frank,Thank you for your feedback. We're glad to hear that you found the hotel clean and that you received good service during your stay. If you have any specific comments or suggestions on how we can make your next stay even more enjoyable, please feel free to share. Your feedback helps us continually improve our services and guest experiences. We look forward to welcoming you back in the future!Warm regards,Aries Connects World

4/10 - 별로예요

Bonnie

좋아요: 청결 상태
별로예요: 직원 및 서비스
I called that morning to ensure we have a room with two queen beds. When we arrived they told me they only had a king room w a sofa bed left for 4 people. We went to our room and it wasn’t a sofa bed…it was just a sofa. I asked for two rollaways and they found some. The manager on duty was very nice and owned the mistake. I wonder if booking through Expedia puts you somehow on the bottom of a list in hotels?
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 13일
Dear Bonnie,We apologize for the inconvenience you experienced regarding the room mix-up. It's important to ensure accurate room reservations, and we regret any misunderstanding in this regard. Booking through third-party platforms like Expedia should not affect room allocation, but sometimes communication gaps can occur. We appreciate your understanding and are glad to hear that the manager on duty was helpful and owned up to the mistake. Your feedback is valuable, and we will use it to improve our booking and communication processes to avoid such issues in the future. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.Warm regards,Aries Connects World

6/10 - 괜찮아요

Bridget

2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 3일
Hi Bridget,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean and quiet property. Easily accessible.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 7일
Hi Michael,Thank you for sharing your thoughts on the property! We're pleased to hear that you found it nice, clean, and quiet and that it was easily accessible. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards,Aries Connects World

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable king room!! Will be back!!
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 28일
Hi Cynthia,Thank you for sharing your positive feedback with us! We're delighted to hear that you found the king room very comfortable and that you plan to return. Providing a comfortable and enjoyable stay is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back in the future for another great stay!Warm regards,Aries Connects World

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 22일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Clifford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 17일
Hi Clifford,Thank you for your feedback! We're pleased to hear that you found good value in your stay. We hope you had a comfortable experience, and we look forward to the possibility of welcoming you back in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Sandi 님, Montgomery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and convenient
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 15일
Dear Guest,On behalf of our entire team, thank you for such flattering ratings on our hotel and its services! Do provide us with further opportunities to host you! Warm regards,Aries Connects World

2/10 - 너무 별로예요

adalena

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
We booked a room for 5 people (3 adults and 2 children) and the room doesn’t have a pull out couch! They are queen beds and for even 3 children to sleep in a queen bed it’d be tight, how can you expect an adult and 2 children?! Why not say there are no rooms that sleep 5? I would have went elsewhere
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 7일
Hi adalena,We apologize for the inconvenience you faced with the room arrangement. Your feedback is valuable, and we're sorry for any misunderstanding regarding the sleeping arrangements for your group. We'll take your comments into consideration to ensure better communication about room capacities in the future. If you have any further concerns or suggestions, please don't hesitate to reach out. We hope you'll consider giving us another opportunity to provide you with a more suitable stay in the future!Warm regards,Aries Connects World

8/10 - 좋아요

Shauna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great stay. Convenient location.
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 31일
Hi Shauna,Thank you for your feedback! We're thrilled to hear that you had a great stay and found our location convenient. Guest satisfaction is important to us, and we hope to welcome you back in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and very friendly staff. Room was very nice and sparkling clean. Housekeeping was very nice.
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 19일
Dear Jennifer, thank you so much for your kind review! We're thrilled to hear that you had a great experience during your stay at our hotel. Our staff takes great pride in providing friendly and welcoming service, and we're delighted that they made a positive impression on you. Maintaining clean and comfortable rooms is a top priority for us, and we're pleased that you found your room very nice and sparkling clean. Our housekeeping team works diligently to ensure our guests have a pleasant and enjoyable stay. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back on your future visits!Warm regards,Aries Connects World

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay. Quite and easy parking.
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 13일
Dear David,Thank you for your review! We're glad to hear that you had a very nice stay with us. Our team works hard to provide a quiet and comfortable environment for our guests, and we're pleased to know that you enjoyed it. It's also great to hear that our parking facilities were convenient for you. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property and staff.
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Dear Spencer,Thank you for your review! We're thrilled to hear that you had a great experience at our property. Our staff works hard to provide exceptional service, and we're glad that it made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Robert 님, Randolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

Catherine

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to I-20 but still quiet.
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 7일
Dear Catherine,Thank you for taking the time to leave a review. We're glad to hear that you appreciated our convenient location near I-20 while still enjoying a quiet atmosphere. Your feedback is important to us, and we hope to have the opportunity to welcome you back in the future!Warm regards,Aries Connects World

4/10 - 별로예요

bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The air-conditioning was out in the hallways. Not good when the temp outside is nearly 100 degrees. Also, there was a very strong sewage smell that permeated the entire hotel including our room. The staff was friendly and the ac in the room was great. There were flys all over the food at breakfast which was gross. I would not stay here again.
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 7일
Hi bradley,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the air-conditioning in the hallways and the unpleasant sewage smell. We take these concerns seriously and will address them with our team to ensure a more comfortable environment for our guests. We appreciate your kind words about our friendly staff and the functioning air-conditioning in your room. However, we are disappointed to hear about the issue with flies at breakfast, and we will investigate this matter further to improve our food service. We value your feedback and apologize for any negative impression it may have left. We strive to provide a pleasant experience for our guests and will use your comments to make necessary improvements. Thank you for bringing these matters to our attention, and we hope you will reconsider staying with us in the future!Warm regards,Aries Connects World

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Kacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 4일
Hi Kacey,Thank you for sharing your feedback! We're delighted to hear that you loved your stay with us. Providing a positive and enjoyable experience for our guests is our top priority, and we're glad that we met your expectations. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please let us know. We appreciate your support and hope to have the opportunity to welcome you back in the future for another memorable stay!Warm regards,Aries Connects World

10/10 - 훌륭해요

Hertistine

가족 여행
Our stay was nice and enjoyable. Location easy to get to from interstate and the hotel was clean. Staff was nice. Loved the complimentary breakfast also
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 4일
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you had a nice and enjoyable stay at our hotel. It's great to know that our location was convenient for you. We're glad you found our hotel clean and our staff nice. It's also wonderful to hear that you loved our complimentary breakfast. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Brenda 님, Meridian

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 15일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 - 훌륭해요

Michelle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay.
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 26일
Hi Michelle,Thank you for sharing your wonderful experience regarding the recent stay. We hope that you will continue to choose us!Warm regards,Aries Connects World

10/10 - 훌륭해요

Richard

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Katherine

2023년 6월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Wallace

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant experience!
I don’t often leave a review for just a quick overnight stop while passing through on a roadtrip. However, I have to share how terrific this Hampton Inn is. The hotel is immaculate! The rooms, lobby, dining area are so clean and nicely decorated. Breakfast was fresh and the customer service is nice. It was such a noticeable difference than other hotels off the highway. It truly was a pleasant stay!
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 19일
Hi Dawn,Thank you for taking the time to leave such a wonderful review of our Hampton Inn! We greatly appreciate your feedback and are delighted to hear that your overnight stop was such a terrific experience. We take great pride in maintaining a clean and well-decorated environment throughout our hotel, and it's fantastic to know that you noticed and appreciated it. We're also glad to hear that you enjoyed the fresh breakfast and received excellent customer service during your stay. Your kind words mean a lot to us, and we hope to have the opportunity to welcome you back in the future for another pleasant stay!Warm regards,Aries Connects World

10/10 - 훌륭해요

LaVerne

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 4일
Dear Guest,On behalf of our entire team, thank you for such flattering ratings on our hotel and its services! Do provide us with further opportunities to host you! Warm regards,Aries Connects World

10/10 - 훌륭해요

Greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, convenient
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 19일
Hi Greg,Thank you for your review! We're glad to hear that you found our hotel clean and convenient. Our team works hard to ensure that our facilities are well-maintained and that our guests have a comfortable stay. We also strive to provide a convenient location that meets the needs of our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!Warm regards,Aries Connects World

8/10 - 좋아요

Samantha

2023년 6월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 13일
Hi Samantha,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Aries Connects World