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퀄리티 인 & 스위트 몽고메리 이스트 카마이클 로드 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 337개 이용 후기 중 116개" "
평점 8 - 좋아요. 337개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 337개 이용 후기 중 65개" "
평점 4 - 별로예요. 337개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 337개 이용 후기 중 30개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jay jee 님, california

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good

10/10 - 훌륭해요

Jay jee 님, california

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good

10/10 - 훌륭해요

Lonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff was nice
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Lonnie,Thank you for sharing your positive experience with us on Expedia. We are pleased to hear that you found our staff nice. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Brittany

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Guest,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we would like to learn more about your specific concerns to address them effectively. If you could provide additional details, it would assist us in making necessary improvements.Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Timothy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
food was left in the microwave staff unfriendly only one wash cloth n towel for me and my wife wife was scared of elevator door would shake and almost not close.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 2일
Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is essential, and we take these concerns seriously. We will address the issues with cleanliness, staff behavior, and the condition of the elevator promptly to ensure a more comfortable experience for our guests. We appreciate your understanding, and we hope to have the opportunity to provide a more positive experience during your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Kyishawn

별로예요: 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 23일
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to see that you rated your stay with us positively. If there are specific areas where we can improve and earn that fifth star in the future, please feel free to share your thoughts. We value your input and hope to have the opportunity to welcome you back for an even better experience.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kurtravious

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Kurtravious,Thank you for choosing our hotel and providing your feedback. We're glad you stayed with us. If there are specific aspects that led to your rating of 6 out of 10, please let us know so we can work towards improving our services. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was no breakfast other than waffles. No bread, no milk etc.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Karen,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience caused by the limited breakfast options. Your input is valuable, and we'll take steps to address this issue. We hope to have the chance to make it up to you on a future visit. Thank you for choosing our hotel.Sincerely,Hotel Manager

4/10 - 별로예요

Tobi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nope! Never again
Room was disgusting. Stains all over the loveseat. Shoe prints on the mirror, the in room coffee pot had the wrong type of coffee... there was no tray to put in the maker. The hallway the next morning smelled like s**t.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Guest,We appreciate you sharing your feedback with us. We sincerely apologize for the cleanliness issues you experienced during your stay. This is certainly not reflective of our usual standards. Please rest assured that we will address these concerns with our housekeeping team to ensure improvements are made. Your comfort is important to us, and we regret any inconvenience caused. If there is anything specific you would like us to address, please feel free to provide more details. We value your input and hope to have the opportunity to make it right in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Mike

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very obvious that the property was just updated or in the process of being updated. Our bathroom looked like they forgot to finish painting the woodwork. The main wall opposite the shower looked like someone had sprayed it and it dribbled down and not wiped up. Made it feel like it was not clean. The beds were super comfortable.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found the beds comfortable. However, we apologize for any inconvenience caused by the incomplete finishing in the bathroom. Your comments are valuable, and we will address this issue promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Demetrius

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 17일
Dear Guest,Thank you for the positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific that stood out to you or if you have any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Tonya

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold was present, hair in bed tried two other rooms in same condition.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 - 별로예요

Shonna

별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Shonna,We noticed that you've provided a rating but haven't included any comments or details about your stay. If there are specific concerns or feedback you'd like to share, please feel free to provide more information, and we'll do our best to address any issues or concerns you may have. Your feedback is valuable to us, and we want to ensure that you have a better experience in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Tylithia

2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and friendly
The keys did not work on the outside side doors and we did not get the handicap room like I requested, but he said it was not put on my room request. He did accommodate us to the best room possible and he was very helpful.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 2일
Dear Tammy,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

6/10 - 괜찮아요

Veronica 님, Oxford

별로예요: 숙박 시설 상태 및 시설
Needs to be updated. Needs a paint job. Bedding was not warm or comforting. Toilet in room ran the entire time. Heard the people next door talking the entire time and heard the people above me walking the entire time. Had a weird smell in the lobby.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Veronica,Thank you for taking the time to share your feedback with us. We appreciate your feedback regarding updates to our hotel, and we will certainly consider it as we continue to make improvements to our property. Hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Monica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches were everywhere, bedding was stained and dirty, carpet was not clean. Not a comfortable place to stay. Would be okay if it was cleaned and treated for pest.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 24일
Hello Monica,Thanks for the stay and the feedback.Please accept my apologies for the unsatisfactory stay.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Morrell

좋아요: 청결 상태, 직원 및 서비스
This hotel wasn’t very good. The bed was lumpy and none of the equipment worked in the fitness center. The breakfast was inedible. The hotel was clean and the staff were courteous but they couldn’t overcome the other problems. Plus the hallways smelled like marijuana and cigarette smoke at night because other guests were smoking and probably in their rooms also. Will not go back
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable for budget conscious travelers.
Mostly good. But dangerous. Side door broken and locked. Would have been great fire and safety hazard. Several little small roaches in room. But generally very clean and comfortable. Good breakfast for a place like this. Will probably go elsewhere next time I am in Montgomery overnight.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet and clean hotel. Breakfast was good.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 24일
Dear Larry,Thank you for your stay and the ten stars.Hope you had a nice stay and liked our hospitality.From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Kyoung Man

2023년 3월에 2박 숙박함

8/10 - 좋아요

Debra

2023년 3월에 1박 숙박함

4/10 - 별로예요

robert

출장 여행
별로예요: 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, reliable, and consistent
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Lindsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was nice and the facilities were ok. Our room was “non smoking” but smelled like smoke. The worst part was the gun shots at 2am.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 직원 및 서비스
Could use a proper cleaning other than that it’s ok
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very happy
Very very good
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shannon

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pull out couch had a nasty stained mattress. No bedding. We had to go ask for some bedding. All we got was a mattress cover. Booked 3 adults, only got towels for two on multiple nights, even after going down and asking the desk for towels to accommodate the reservation. Finally, the entire 3rd floor smelled very strongly of someone’s spicy kitchen. It’s as the owners/managers lived on the 3rd floor and cooked their daily meals. Very strong odor that filled the room and affected the smell of all of our clothes.
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Katricia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Kari

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just Traveling Through
The check-in was fast and easy and the beds were comfortable. It was exactly what two weary travelers needed.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A/C super loud. No stopper in the sink. Had to go to front desk 3 time to recode room key to get into room. Bed was very comfortable.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

jewell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean the day shift manager was nice and very friendly nice breakfast
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had difficulty with the internet and associate Pedro helped me in our room and fixed the problem.
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Homecoming
A last minute decision was made to attend ASU's homecoming. This was 1 of very few hotels with availability. I've never stayed at a QI, but I was pleasantly surprised with the accommodations. I ended up adding an extra night to my stay on a separate reservation and management allowed us to remain in the same room. Staff was kind & accessible. Eateries were in close proximity and ASU was not far either. The hotel is in a central location and served it's purpose. I'd stay again.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Alonzardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Callie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The worst
My stay was awful.. checked in late, the room smelled very bad, so bad I had to take my kids somewhere else
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

JOE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean, comfortable, convenient
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

David

가족 여행
별로예요: 직원 및 서비스
Staff wasn't friendly at all
2022년 8월에 1박 숙박함

4/10 - 별로예요

Susan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No no and no!! Rooms smells and the rooms are NOT
The sign in front of Hotel says newly renovated! The rooms have a terrible smell Our first room the bed was turned down, carpets had not been vacuumed, old dust was everywhere, lampshades were covered in cobweb’s with food containers in refrigerator. The Clerk very nice and moved us promptly. Room 2 was a bit cleaner but had the smell of dirty carpet (we had car air fresheners in our car and went and got them). Carpets and cobwebs still exists and the comforter had a huge whole in it. No refund so we slept with our clothes on!! Would not recommend at all they need to removed the sign in front of Hotel!!
2022년 8월에 1박 숙박함

8/10 - 좋아요

Arnell

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Virginia

좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty and in bad need of maintenance
The renovated lobby is pretty. The shower in the room was broken, dirty (someone elses soap left behind) and unusable. 1 washcloth in the room. The clerk was kind enough to allow us to shower in another room. Which was also uncleaned and the shower head was broken-sprayed more water on the wall than in the tub... the smoke detector was missing in the room.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Gwendolyn

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Donna

연인과의 여행
좋아요: 직원 및 서비스
Need new furniture and carpet replacement in rooms, also need updated pillows
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Kristie

좋아요: 직원 및 서비스
The room was a tad bit dirty in the bathroom and the bed was uncomfortable. The room also had a weird smell to it.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Kathleen

Nice.
2022년 7월에 1박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The bed was too soft. Restroom light switch didnt turn light off . As for as the property and the price , it was pleasing.
2022년 7월에 1박 숙박함