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퀄리티 호텔 도발 여행 후기

3 out of 5
퀄리티 호텔 도발
7700 Cote de Liesse, Montreal, QC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 294개" "
평점 8 - 좋아요. 1000개 이용 후기 중 406개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 135개" "
평점 4 - 별로예요. 1000개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 72개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: MB 님, 2024년 4월 10일
Bonjour Richard, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

10/10 - 훌륭해요

Karine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lits confortable... La chambre sent un peu bizarre.. Sinon dans l'ensemble, cest bien!
2024년 4월에 1박 숙박함
답변 제공: MB 님, 2024년 4월 10일
Bonjour Karine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

8/10 - 좋아요

stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking
2024년 4월에 1박 숙박함
답변 제공: fy 님, 2024년 4월 5일
Bonjour Stephane, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 - 좋아요

Bernadette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurent fermer.
2024년 4월에 1박 숙박함
답변 제공: fy 님, 2024년 4월 5일
Bonjour Bernadette, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 - 좋아요

Jean-Pierre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Établissement intermédiaire
2024년 3월에 1박 숙박함
답변 제공: fy 님, 2024년 4월 5일
Bonjour Jean-Pierre, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 - 좋아요

pelania

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast and shuttle tonthe airport
2024년 3월에 1박 숙박함
답변 제공: fy 님, 2024년 3월 15일
Dear Pelania,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Candy 님, 67 Aylesford

연인과의 여행
좋아요: 직원 및 서비스
Staff is friendly, rooms are very dated
2024년 2월에 1박 숙박함
답변 제공: fy 님, 2024년 3월 15일
Dear Candy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Samantha

2024년 2월에 1박 숙박함
답변 제공: fy 님, 2024년 4월 5일
Bonjour Samantha, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 - 좋아요

Candy 님, 67 Aylesford

연인과의 여행
좋아요: 직원 및 서비스
It was nice, we had a room on the 1st floor but I would consider it the basement there was a security guard stationed beside the elevator,
2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 2월 6일
Dear Candy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

Legrand

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Legrand,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Himant

2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Bonjour Himant, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Don't take the shuttle
We booked Quality because of its proximity to the airport and free shuttle service. Getting to the shuttle bus around 11pm, we were unable to open the door because the driver was asleep at the wheel. As we and other passengers tried to get his attention, it took multiple efforts in the freezing Montreal winter temperatures to wake him up and eventually open the door. Rather disoriented, he questioned why each person was on the bus with no clear thought or rationale as to why. Once we departed to the hotel, he fell asleep while driving multiple times, within the airport and on the highway, veering across multiple lanes and shoulders of the road. Passengers had to keep him awake by either screaming in fear or conversing with him to maintain his attention and alertness. Upon arriving, and bringing this to the hotel's attention, the front desk associate said this was the third complaint in less than 48 hours. We were still told it would be the same driver the following morning - we paid for an Uber instead as there is no way anyone should be taking the risk of injury or harm with that shuttle service. This is extremely unacceptable practice and the driver should have been pulled off the road immediately. This is complete neglect of the well-being of Quality's customers and other drivers on the road. We came to find out that upper management had already been aware of these complaints + previous ones and decided to keep the same driver at the wheel. We will not be staying again.
2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Sir or Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

PREETUMSINGH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very accomodating
I landed in Montreal early around 1300 and i called the Hotel in regards to a possible early check in. The lady at the reception was super accomodating and provided my room as soon as i arrived. I also got the shuttle from the airport. It was convenient and a very short drive to the Hotel. The free shuttle is also a great service.
2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Preetumsingh,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

Rhonda

2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Rhonda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Sylvie

2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Bonjour Sylvie, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Nadine

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Bonjour Nadine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

6/10 - 괜찮아요

Maria Paula

The buffet for breakfast was really good but the rest was not really good
2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Maria Paula,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Lydia

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Bonjour Lydia, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

2/10 - 너무 별로예요

Sheng-Yen

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Dear Sheng-Yen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 - 너무 별로예요

Marquis 님, Orléans

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was occupied to play with her phone in the corner. The restaurant was closed during the dinner time. Breakfast not allowed before 7.00 am. Wirl pools no water in any Shuttle driver put several large luggages at the entry door blocking access and for emergency exit. I told him but did not take care at all. We were only four people in the bus. Why putting 5 large luggages directly at the main door? No sense of security. This should be reported to CAA and MTO.
2024년 1월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Marquis,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Great place to stay when connecting!
2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Crystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Breige

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Breige,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Amarpreet

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Amarpreet,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Yves

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bien
2023년 12월에 1박 숙박함
답변 제공: MB 님, 2023년 12월 30일
Dear Yves,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Mostafa BoudraaROOMS DIVISION MANAGERQUALITY HOTEL DORVAL514-731-7821

8/10 - 좋아요

julie

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Julie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

Stephane

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Stephane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Jean-Noel

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Jean-Noel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Kathy

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 30일
Bonjour Kathy, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Jean-Noel

2023년 12월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Nadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it here
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 30일
Dear Nadia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

MICHAEL

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Villia M

2023년 11월에 1박 숙박함
답변 제공: fy 님, 2024년 1월 7일
Dear Villia M ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 21일
Bonjour Isabelle, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

8/10 - 좋아요

Francine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tout s’est très bien déroulé Service de navette courtois et rapide
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 26일
Bonjour Francine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 15일
Dear Fernando,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Shawn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: fy 님, 2023년 11월 8일
Bonjour M. Shawn, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Debora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hébergement impeccable
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 8일
Bonjour Debora, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

6/10 - 괜찮아요

Michael Richard

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Dirty sheets and carpet
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 8일
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, nos plus sincères salutations.

4/10 - 별로예요

saif

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 8일
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Micheline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 3일
Bonjour Micheline, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Nouzha

2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 3일
Bonjour Nouzha, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 - 훌륭해요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay here. The airport shuttle was great and driver very friendly and helpful. Checkin was a breeze and they gave us a nice upgrade when they saw I was in a wheelchair. The breakfast was th best hotel breakfast buffet that I have seen yet. The food was high quality, fresh, and hot. I would definitely stay here again and would recommend it without hesitation.
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 1일
Dear Allan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 1일
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

Sarah

2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 1일
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

marie-eve

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Service de navette....ouch...
L'hôtel était bien! J'y ai passé une nuit confortable et agréable entre 2 vols. Les chambres ne sont pas très insonnorisées avec le.couloir, mais c'est similaire dans plusieurs hôtels. Le seul point négatif, mais qui a miné mon opinion de l'hôtel est le service de navette pour aller à l'aéroport. La veille de mon départ j'ai questionné le réceptioniste sur l'horaire de la navette. Il m'a mentionné qu'elle partait à tous les 30 minutes et que nous n'avions pas besoin de réserver. J'ai quand même préféré réserver mon départ à 6h30. J'arrive dans le lobby à 6h25, une autobus est là, sans chauffeur, ainsi qu'un taxi. À 6h32, toujours rien...je vais voir l'homme à la réception, qui était le.chauffeur de la.navette la veille qui me mentionne que la navette est déjà partie....je suis vraiment fâchée...en vérifiant dans le régistre, je constate que le réceptioniste m'avais coché le départ à 6h00..il avait toutefois mentionné que nous n'avions pas besoin de réserver...bref j'ai demandé d'appeler un taxi. Il m'a mentionné qu'il y en avait déjà un de dispo...étrange quand même qu'un taxi attende à leur prévu de mon départ à un hôtel où il y a un service de navette...bref 25$ de taxi + tard j'étais à l'aéroport avec le stress inutile qui vient avec...donc recommandation : contre-vérifier l'heure cocher par la réception pour votre service de navette!!!!!
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 10월 26일
Dear Marie-eve,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 10월 26일
Dear Roger,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good il come back stay there again
All in good specialy thos in front deck that time
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 10월 22일
Dear Federico,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

Yoomi

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 10월 22일
Dear Yoomi,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

Marieke

2023년 10월에 1박 숙박함
답변 제공: fy 님, 2023년 11월 8일
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, nos plus sincères salutations.