Find hotels near Monument Pointe Shopping Center, Jacksonville from ₩82,164

"I’ve stayed with Marriot before… Unfortunately, my stay was disappointing overall. The room appeared poorly maintained and not properly cleaned before arrival. The shower fixtures were heavily rusted, the shower handle required excessive force to turn on and off, and the shower head continuously dripped against the metal plate all night, making it difficult to sleep. The shower door was also rusted and extremely difficult to open and close. Cleanliness was another major concern. I found two applesauce pouches left in the refrigerator from a previous guest, and there were crumbs/sand in the bed. After accidentally dropping my phone behind the bed near the headboard, I found dust, crumbs, pills, bottle caps, and other debris that clearly had not been cleaned in quite some time. To make matters worse, the bed vibrated during the night due to what seemed to be an issue with the AC fan or motor. There was also a teen sports team staying on the same floor playing loud music, yelling, and running through the hallways until almost 1 AM both nights, making it nearly impossible to rest. Overall, the lack of cleanliness, maintenance issues, and noise made this stay far below expectations."

"Disappointed that there wasn’t free breakfast , however besides that it was good"

"We arrived at 11.50 and the lady at the front desk gave us a key that was not activated. It was impossible to enter the room I returned to see her at the front desk but she had already left Nobody was there, called emergency number no answer So at 1.00 in the morning I had to find another hotel to spend the night because we could not open the door of that room. The following day I went to see the girl at the front desk, very unprofessional and unpolite. Stay away from this hotel"

"The toilet seat was loose and hanging off. The shower didn't have any hot water at all. So had to take a shower in cold water. The room door was hard to close. I had to use force."

"Great place to stay. Quiet"

"My experience was great."

"Had no hot water even after the hours they notified on site about outages."

"Service was great. However, it was noisy but no fault of the management. It was the adult occupants."

"The rooms are nice and clean and it’s peaceful"