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코트야드 바이 메리어트 스크랜턴 몽타주 마운틴 여행 후기

3 out of 5
코트야드 바이 메리어트 스크랜턴 몽타주 마운틴
16 Glenmaura National Blvd, Moosic, PA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 607개 이용 후기 중 282개" "
평점 8 - 좋아요. 607개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 607개 이용 후기 중 73개" "
평점 4 - 별로예요. 607개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 607개 이용 후기 중 51개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Michele, thank you for taking the time to review our hotel glad to see it was a 5star experience. Hope we get the chance to host you again in the future.

10/10 - 훌륭해요

El Hadi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
El Hadi, thank you for your 5 stars review glad to see we helped make your stay a great experience. Hope we get to host you again in the future.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is just OK, but... ONE cheap washcloth? A TINY vanity?? A love seat that may be the most uncomfortable on earth? More significantly, I've used Courtyards for many years but not recently. I know going in that, unlike similar (but physically better and with better amenities) properties like Hampton have free breakfast, Courtyard charges. I know that, but prices were ludicrous! Sure, I can afford it, but I refuse to be ripped off The insulting pricing prompted us to go elsewhere. In the end I HAPPILY paid a bit more for an infinitely better SERVED breakfast. Incidentally, a muffin in a nice sit-down restaurant at the Philadelphia airport was both MUCH larger and MUCH less expensive Than at the Courtyard. And, airports aren't exactly known for low priced meals. DO YOURSELF A FAVOR; GO ANYWHERE ELSE!!
2024년 5월에 2박 숙박함
답변 제공: Gm 님, 2024년 5월 20일
John, Sorry to hear your stay wasn't a positive experience, Courtyards do not offer free breakfast it is a cook to order. Our goal always is to make it a wonderful experience sorry to hear we fell short.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so polite!.. it was super quiet, like we were the only guests.. perfect location!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Heather, thank you for your review, glad that you enjoyed the peace and quiet that our hotel offers nestled on the mountain. Always nice to hear feedback on my amazing staff. We hope we can host you again in the future.

2/10 - 너무 별로예요

Ida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very disappointed that some services advertised wasn’t available. Also my breakfast voucher was not honores
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Ida, Sorry to hear your stay with us didn't meet your expectations. We try very hard to provide the best service possible. I am sorry to hear you had problems with a voucher if you give our hotel a call back and prepaid for breakfast we can take care of the charge for you.

10/10 - 훌륭해요

Halina

2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Halina, thank you for taking the time to give us feedback, glad to see your stay with us was a 5*. Hope we get the chance to host you again in the future.

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly an accommodating. The room was nice. The bar and lounge area were relaxing.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Sean, thank you for your 5 out 5 rating, glad to hear it was an amazing stay with us hope to see you again in the future.

8/10 - 좋아요

Adam

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and staff was great. Hallways had a funky smell.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Adam, thank you for your 4 out of 5 review glad to see our team was great and hotel was up to Marriott standards, sorry about the funky smell that was in the hallway.

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Jacques, thank you for taking the time to give our team a review of 5 out of 5, great to see it was a great stay.

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Jon, thank you for taking the time to review our property and to see it was a 5 star stay. Hope to get the chance to host you again in the future.

2/10 - 너무 별로예요

Vincent

단체 여행
별로예요: 직원 및 서비스
Only one person ta front desk complaining she was by herself, not flexible, noisy room since walls too thin, don’t deserve Mariott brand at all in it’s name
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 5일
Vincent, sorry that your check in was delayed due to a call out and we couldn't be more flexible due to being sold out we had a couple of sports teams on property..

10/10 - 훌륭해요

Barbara

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 5일
Barbara, thank you for the review, and that we were able to make your stay as comfortable as possible. We hope to see you in the future.

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Ann, thank you for the 5-star review, glad that we had the opportunity to make your stay away from home a great experience.

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room was ok
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 13일
Philip, Thank you for your recent stay with us and a 5 out of 5 review. We are happy that we met all of your needs to make your experience a great one.

8/10 - 좋아요

Christina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is very nice and clean. The staff was very friendly and helpful. Anything we needed was available and it's within walking distance to the shoppes at montage.
2024년 4월에 1박 숙박함
답변 제공: agm 님, 2024년 5월 2일
Christina, thank you for taking the time out of your busy day to write us a review, Glad to see your stay was a great experience my team is amazing and always try their best to make our customers stay a great experience. We hope to get the chance to host you in the future.

10/10 - 훌륭해요

Crystal

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
From the moment we walked in we were greeted with such kindness. I would recommend this Hotel to everyone. Thank you for a lovely experience.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Crystal, thank you for the wonderful review. Glad to see you enjoyed your stay and our staff had such a positive impact on your experience.

8/10 - 좋아요

Armando

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from I-81, and on to the city of Scranton.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Armando, thank you for taking the time to review our hotel we appreciate you and for choosing our hotel.

4/10 - 별로예요

Mary Lee

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice, the only plus
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Mary lee, thank you for staying with us and for taking the time to review our hotel.

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Allison, thank you for being are guest and for taking the time to give us a review. We hope to see you again in the future.

10/10 - 훌륭해요

Shakita

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was upgrade to a king suite it was super clean and the breakfast was amazing
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Shakita, thank you for taking the time to review your recent stay with us. We are happy that it was an amazing experience from your upgrade to our amazing breakfast, we hope to get the chance to host you again in the future.

4/10 - 별로예요

Gerardo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bathtub was clogged
2024년 4월에 1박 숙박함
답변 제공: Gm 님, 2024년 4월 26일
Gerardo, thank you for your feedback. Sorry to hear that you had an issue with your bathtub, I was glad to hear that maintenance was able to handle the issue quickly. We appreciate your business and sincerely apologetic for the inconvenience you experienced.

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous staff! Check in was awesome - as was the bar service. I will definitely stay here again!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Beth, thank you for taking the time to give our team a great review. We appreciate that and your business and we hope to host you again in the future.

4/10 - 별로예요

Denis

가족 여행
Très très déçu de l’endroit. Bâtiment vieux de plus de 27 ans. À l’entrée il y avait plein de feuilles devant la réception… passage vieux tapis….. Dans la chambre, un vieux bain pour la douche. L’évier était craqué…. Le lit était confortable mais l’ameublement était ancien. De plus, nous étions assurés que notre déjeuner était inclus mais non, on a payé 31,00$ pour 1 jus d’orange, 1 muffin, 2 cafés, 2 yogourts… en premier on voulait le Fairfield &suite. Comme l’année passée mais c’était déjà complet. On a réservé 1 1/2mois avant de partir de la Floride. Nous utilisons toujours expédia mais vu vos choix sont plus que décevant nous choisirons ailleurs dorénavant.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Selin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel needs an update
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Selin, thank you for taking the time to give us a review we appreciate it. We hope we can host you again in the future.

10/10 - 훌륭해요

Steven E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, neat and convenient for my needs
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Steve, thank you for taking the time to give us a review. happy to see your stay with us was a great time away from home.

10/10 - 훌륭해요

Thai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Ricardo, thank you for choosing us for your stay away from home. We appreciate you taking the time to give us your review.

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: management 님, 2024년 4월 18일
Regina, thank you for your review your feedback means a lot to us.

6/10 - 괜찮아요

Larry

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Good location but this is a very old tired building. Marriott has fixed up the rooms nicely but the layout of the rooms, especially bathrooms, is small and not up to modern standards; virtually no room for wife to put on make-up, one small sink located outside the bathroom, step in tub shower.There are better hotels nearby. This one is cheaper for a reason.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Larry, thank you for your feedback. our property is older than some close by true. Our staff works extremely hard at keeping our guests happy and all of their needs met while on property and we take pride in our housekeeping and maintenance team for doing a great job also.

10/10 - 훌륭해요

Marie

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Marie, thank you for taking the time out of your schedule to give us your review. We see it was a 5 star stay always glad to see when our customers stay was such an amazing experience.

2/10 - 너무 별로예요

Shay-Simone

연인과의 여행
별로예요: 직원 및 서비스
Property kept charging me for fees and other things that I should not be paying for. When I called today April 8 2024 to address this the young lady at the desk was disrespectful and accused me of getting like that when I answered her so what’s up question with your company over charged my credit card. She said I book from a third party and she could not help.
2024년 3월에 1박 숙박함
답변 제공: MR 님, 2024년 4월 18일
Shay, unfortunately when you book with a third party they handle your charges. we only charge you for anything you purchase on property or at our bistro.

6/10 - 괜찮아요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good little hotel. A little dated and less maintained than Courtyard Marriotts that I’m used to, but the staff were nice.
2024년 3월에 2박 숙박함
답변 제공: management 님, 2024년 4월 8일
Kelsey, thank you for your feedback, we are an older hotel we do renovations and maintenance regularly to keep our guest at the standards they are accustomed too. sorry to hear we didn't meet up to your expectations. glad to hear our employees made your stay better.

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing, the only thing was there was so much ice built up in the mini fridge that I couldn’t really put anything in it. But I loved the stay still<3
2024년 3월에 2박 숙박함
답변 제공: gm 님, 2024년 3월 25일
Chelsea, thank you for giving us a 5-star review always amazing to hear our guest had a great stay with our team and hotel.

10/10 - 훌륭해요

Lawrence 님, College Park

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Business traveler, excellent hotel, have stayed in others in area and by far the leader in class for friendliness, cleanliness and facility, price to value. A credit to Marriot Courtyard brand.
2024년 3월에 1박 숙박함
답변 제공: Michelle GM 님, 2024년 3월 22일
Lawrence, Thank you for your recent stay with us, we appreciate your review and glad to see you enjoyed your stay 5 out 5 review always makes our team beyond happy. Our team strive to make each guest stay as comfortable as possible.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here overnight to attend a volleyball tournament. Average stay, clean, and convenient to stores and restaurants.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Heather, thank you for your stay happy to hear your stay with us was a 5 out of 5. We hope we will be able to host you again in the future.

10/10 - 훌륭해요

shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed the jacuzzi was out of service. Water temp of pool was kind of cool. Suggesting, think there should be some kind of tarp over fire pit so people can go out and enjoy it when it's raining.
2024년 3월에 1박 숙박함
답변 제공: Michelle- GM 님, 2024년 3월 22일
Shirley, thank you for your 5* review, yes unfortunately we had a pipe break and jacuzzi went down. I will forward the suggestion about a coverage over the fire pit to owners, great idea. Thank you for choosing our property for your getaway.

10/10 - 훌륭해요

Krista

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Krista, thank you for your review and for choosing us for your stay. We are glad to see you had a great stay with us.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very professional and efficient.
2024년 3월에 1박 숙박함
답변 제공: Gm- Michelle 님, 2024년 3월 22일
Christopher, thank you so much for your 5-star review, I agree we have a great staff they really do care about our hotel and all of the customers who stay with us. I appreciate you acknowledging their professionalism.

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean and spacious room. The hotel was in a perfect location that was close to our planned activities. The staff was very friendly and professional.
2024년 2월에 2박 숙박함
답변 제공: Trish 님, 2024년 3월 4일
We are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to mountainfest
2024년 3월에 1박 숙박함
답변 제공: Trish 님, 2024년 3월 4일
Thank you for your rating.

6/10 - 괜찮아요

Michelle

Close to several restaurants and right off the highway so very convenient. The girls at the front desk left much to be desired. They complained to each other as I was checking in about how busy it was and their dissatisfaction with the job. They were dressed slovenly with torn clothing and pants pockets hanging out. One was eating and talking with her mouth full. The ice machine and elevator were out of service so poor upkeep on the property.
2024년 2월에 1박 숙박함
답변 제공: Trish 님, 2024년 3월 4일
Thank you for your comments. We will address these issues with the team.

10/10 - 훌륭해요

Dusten

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay , met all expectations!
2024년 1월에 1박 숙박함
답변 제공: Trish 님, 2024년 3월 4일
We are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Alicia 님, Westwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean and spacious hotel.
2024년 2월에 2박 숙박함
답변 제공: Alicia 님, 2024년 2월 25일
Thank you for your feedback! We hope to see you back!

10/10 - 훌륭해요

Azemina

2024년 2월에 3박 숙박함
답변 제공: gm 님, 2024년 3월 22일
Thank you for your review, We appreciate your feedback.

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Spa/hot tub closed but not indicated prior to booking Otherwise nice hotel, clean rooms, new, high ceilings, nice pool, fitness area, check in staff lovely.
2024년 2월에 1박 숙박함
답변 제공: Alicia 님, 2024년 2월 21일
Thank you for your feedback! We are glad you got to enjoy our amenities!

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a weekend getaway
My girlfriend and I used this hotel as a weekend getaway to disconnect from the world for a couple of days, and it was a great choice. The room was comfortable and the staff was friendly and accommodating.
2024년 2월에 2박 숙박함
답변 제공: Alicia 님, 2024년 2월 21일
Thank you for your feedback! We hope you are able to return in the future.

10/10 - 훌륭해요

Mirzeta

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Trish 님, 2024년 2월 22일
Thank you for your rating.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect location for our ski trip to Montage Mountain. Hotel room was clean with a nice modern decor. Staff at the front desk were friendly and checked us in quickly.
2024년 2월에 1박 숙박함
답변 제공: Alicia 님, 2024년 2월 21일
Thank you for your feedback! We hope you are able to return on a future trip.

10/10 - 훌륭해요

Aidan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service very clean really enjoyed our stay
2024년 2월에 2박 숙박함
답변 제공: Alicia 님, 2024년 2월 18일
Thank you for your feedback! Hope we see you again.

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, very close to Montage Ski Resort. My only issue was that the vanity was very small and difficult to fit all my stuff lol. Also the lighting was not strong enough to do my make up.
2024년 2월에 1박 숙박함
답변 제공: Alicia 님, 2024년 2월 17일
Thank you so much for your feedback!

8/10 - 좋아요

Jessica 님, Hampden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alicia 님, 2024년 2월 17일
Thank you so much for your feedback!