Room was clean but old, stairs to my room were covered in ice and I asked for a 1st floor room since place was empty, Clerk wanted $20 more? I had to climb iced over cement stairs with luggage and being physically limited? Clerk didn't care. Then Wifi was a joke. Log in successful then within 3 minutes you get booted off. Called office twice for help staying online, language barrier, guy just kept repeating password? I kept repeating that I logged on successfully initially... but couldn't keep connection. Either no comprehension? Or didn't care again. Ended up using my own phone for very slow hotspot. Worst experience ever. I travel this route 4 times each year and I will stick with the Motel 6, thank you.