외관

햄프턴 인 마운트 플레전트 여행 후기

2.5 out of 5
햄프턴 인 마운트 플레전트
5205 E Pickard St, Mount Pleasant, MI

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 621개" "
평점 8 - 좋아요. 1000개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 71개" "
평점 4 - 별로예요. 1000개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 20개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 - 훌륭해요

Russel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great attitudes and helpful staff.
2024년 3월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for your kind words! We're glad to hear that our staff made a positive impression on your stay. Providing excellent service with a friendly attitude is important to us, and we're thrilled that we could assist you during your time with us. Should you have any future needs or questions, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

10/10 - 훌륭해요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice pool, easy to get to
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
We're delighted to hear that you enjoyed our pool and found our location convenient! Providing a relaxing and accessible environment for our guests is always our goal. If there's anything specific you'd like us to improve or if you have any questions, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!

6/10 - 괜찮아요

Ashley

가족 여행
Hot tub was cold, a lot of broken things throughout the hotel, my reservation was messed up booked a 2 queen bed and received 1.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us, and we're committed to addressing these issues to ensure a better experience for our guests in the future. Rest assured, we're working diligently to resolve the issues with the hot tub and address any maintenance concerns throughout the hotel. Regarding your reservation, we apologize for the mix-up and any inconvenience it caused. Please reach out to our front desk team, and we'll do our best to make it right for you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

8/10 - 좋아요

Dan

가족 여행
좋아요: 직원 및 서비스
I’ve been traveling to this area for 25 years. This hotel use to be the one to stay at. Now it’s looking pretty well traveled and will do in a pinch. I’ll look into other establishments next time I’m traveling through the area. The clerk at check in was super friendly and helpful. Thank you.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for your loyalty over the years and for taking the time to share your feedback with us. We're sorry to hear that your recent experience did not meet your expectations. We appreciate your kind words about our check-in clerk and will ensure that your feedback regarding the condition of the hotel is addressed with our team. We strive to provide our guests with the best possible experience, and we hope to have the opportunity to welcome you back and regain your trust in the future. If there's anything specific you'd like us to address or if you have any further concerns, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Bronson

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tidy, clean and quiet.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 3월 11일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

6/10 - 괜찮아요

Michelle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Our room was great, Megan was absolutely wonderful in helping our stay. The night desk worker was mean and very unfriendly.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 3월 11일
Thank you for your feedback. We're glad to hear that you enjoyed your room and that Megan provided exceptional service during your stay. However, we apologize for the negative experience with the night desk worker. Providing friendly and welcoming service is important to us, and we will address this issue with our team to ensure it doesn't happen again. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a better experience.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태
Quite comfortable and clean. I ho could ask for anything more
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 26일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Trenton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and hotel breakfast was amazing and everything was very clean!
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 19일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast and the noon checkout was a nice surprise!
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 13일
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gregory S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great attentive staff
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 13일
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 13일
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

6/10 - 괜찮아요

Mary

별로예요: 청결 상태
Didn't like that the pool and hot tub wasn't available when we checked in but no notification or money off, as I was looking forward to a little relaxation in hot tub for my weekend stay. Was very disappointed
2024년 2월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 13일
We're truly sorry to hear about your disappointment regarding the pool and hot tub not being available during your stay. We understand how important it is to have access to these amenities for relaxation, and we apologize for any inconvenience this may have caused.It's important to us that our guests have a pleasant and enjoyable experience, and we regret that we were unable to notify you in advance about the unavailability of the pool and hot tub. Please know that we take your feedback seriously, and we will work to improve our communication processes to ensure that similar situations are addressed more effectively in the future.While we understand that this situation was disappointing for you, we hope that you were still able to enjoy other aspects of your stay with us. If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to our team. We value your feedback and appreciate the opportunity to improve our services.

8/10 - 좋아요

Brianne

2024년 1월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 1일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Lorrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, we would stay again.
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 30일
We appreciate your positive feedback and are thrilled to hear that you enjoyed your stay at our property. It's wonderful to know that you had a great experience, and we would be honored to welcome you back for another stay in the future.

10/10 - 훌륭해요

Harry

2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

Dale

I didn’t make the trip to mount pleasant because of the weather.
2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
Thank you for updating us on your travel plans, and we completely understand that weather conditions can impact travel decisions. Your safety is of the utmost importance, and we appreciate your decision to prioritize it.If there's anything we can assist you with or if you have any rescheduling needs, please feel free to reach out to us directly. We look forward to the opportunity to welcome you in the future when travel conditions are more favorable.Stay safe, and we hope to have the pleasure of hosting you at our hotel soon.

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Years Trip
Good trip. The breakfast was ok, but very little options and a little cold at 830am which was surprising. Need a little more attention in that area
2023년 12월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 5일
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive comments about your overall trip, and we're delighted to know you had a good experience.We also appreciate your input regarding the breakfast options and temperature. Your feedback is valuable, and we will review our breakfast offerings to ensure a more varied selection and address any temperature issues. We strive to provide the best experience for our guests, and your comments will help us improve.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know.

6/10 - 괜찮아요

Debby

2023년 12월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

8/10 - 좋아요

SCOTT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice option away from Casino
Most of the hotel was in really good condition, though the pool water looked pretty green. The breakfast nook gets a little over crowded so trash overflows and they run out of coffee. It's like they could use one more person to help out at breakfast time. Still everyone was pleasant and it was a good hotel to stay at. They give you the number of a shuttle service that will take you to the casino for $3 ea one way.
2023년 12월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 2일
Thank you for taking the time to share your experience with us. We're glad to hear that overall, you had a good stay and found most of the hotel in good condition. We appreciate your feedback regarding the pool water and breakfast nook, and we'll certainly address these concerns to ensure a more enjoyable experience for our guests. Your suggestion about additional assistance during breakfast is duly noted, and we'll assess the staffing needs during peak times. We're pleased to know that despite these minor issues, our staff was pleasant, and you found the hotel to be a good place to stay. We look forward to welcoming you back, and if there's anything specific you'd like us to improve for your next visit, please let us know.

10/10 - 훌륭해요

Zachary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice, location was great. Went to a concert at the casino and stayed here. They have a deal with the cab for cheap rides to and from the casino.
2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 2일
We appreciate your glowing review and are thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we can't wait to have the opportunity to serve you again.

10/10 - 훌륭해요

Laurie

2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 2일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a great experience, Excellent Property. Loved the new rest rooms.
2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 2일
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.

8/10 - 좋아요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family hotel
2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 26일
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 - 훌륭해요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We gathered as an extended family at the hotel. The staff was helpful and polite at all times. They worked hard to keep the hotel clean and neat.
2023년 12월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 11일
Thank you for choosing our hotel as the gathering place for your extended family. We're delighted to hear that our staff was helpful and polite throughout your stay. Maintaining a clean and neat environment is a priority for us, and we appreciate your positive acknowledgment. We look forward to welcoming you and your family back for future gatherings.

8/10 - 좋아요

everette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady that checked us in was very professional and very welcoming.. Our room was updated and clean.
2023년 12월에 1박 숙박함
답변 제공: Destinee G. 님, 2023년 12월 5일
Thank you so much for taking the time to leave feedback regarding your recent stay with us. We are so happy to hear you enjoyed your stay with us and our staff was welcoming & professional. We hope to see you the next time you are in Mount Pleasant.

8/10 - 좋아요

KENNETH

가족 여행
좋아요: 직원 및 서비스
Air quality was not very good in the room. Buffet breakfast was excellent. Hotel is older and in need of upgrading. Housekeeping needs improving.
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 30일
Thank you for your feedback, any we get we use to improve. We will work on this to make your next stay excellent the whole way through. Thank you for staying with Hampton Inn

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this hotel while visiting our grandchildren 3 years in a row. The staff is very friendly & accomdating & we enjoy our entire stay there.
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
I'm glad to hear you are a returning guest, we love to hear that. We are glad to hear that you are satisfied with your stay, we hope to see you again soon.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Breakfast had good selections. Clean and convenient location for our family visit to Mount Pleasant.
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 15일
I am glad to hear that you had a excellent experince at HamptonInn. We hope to see you agian soon.

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thank you for your feedback. we hope to see you again.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스
Caulk around shower was peeling. Staff was super friendly.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thank you for your review, and the feedback on our rooms, we appreciate it. Hope to see you again in the future.

6/10 - 괜찮아요

george

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was bad food was cold coffee was cold my wife and I were looking forward to a good breakfast and we were both disappointed
2023년 11월에 1박 숙박함
답변 제공: Hampton Inn Staff 님, 2023년 11월 11일
Thank you for taking the time to leave us feedback regarding your recent stay with us. Here at Hampton, we strive to make sure each guest leaves our property feeling satisfied with their stay. We are sorry to hear everything was not to your expectations. We hope to see you again in the future.

10/10 - 훌륭해요

Robin

2023년 10월에 1박 숙박함
답변 제공: Hampton Inn Staff 님, 2023년 11월 18일
Thank you for taking the time to leave us feedback regarding your recent stay with us. We appreciate your response, here at Hampton our main goal is to make sure each guest leaves our property satisfied with their stay. We are please to hear we met your expectations. We look forward to seeing you the time you are in Mount Pleasant.

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is a little outdated and our room was slightly musty. The thermostat is locked so you can’t change the settings on the AC past a certain point so it was an uncomfortable night.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 26일
We appreciate your feedback about the room, and we're sorry to hear they didn't meet your expectations. Your comfort is essential to us, and we'll take your comments into consideration as we continue to improve our accommodations.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pillows were not great
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 23일
We appreciate your feedback about the pillows, and we're sorry to hear they didn't meet your expectations. Your comfort is essential to us, and we'll take your comments into consideration as we continue to improve our accommodations.

10/10 - 훌륭해요

james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean large modern room friendly staff
2023년 10월에 1박 숙박함
답변 제공: Hampton Inn 님, 2023년 10월 23일
We are glad you had such a good stay! We hope that we get to take care of you again sometime soon!

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The breakfast was good.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 24일
Thank you for your feedback! We're pleased to hear that you enjoyed our breakfast. Your satisfaction is important to us, and we strive to provide a variety of delicious options to start your day right. If there's anything specific you loved about the breakfast or if you have any further feedback, please feel free to share. We look forward to serving you again in the future. Thank you for choosing us for your stay!

10/10 - 훌륭해요

Patricia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 16일
Thank you for staying with us and responding to our surveys.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
Thank you for taking the time to leave us feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to seeing you the next time you are in Mount Pleasant.

10/10 - 훌륭해요

nicole

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice quiet and clean place. Close to everything youd like to do.
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn 님, 2023년 9월 24일
Thank you for taking the time to leave us feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay and the location of our property. We at Hampton aim to please our guest. We can't wait to see you the next time you are in Mount Pleasant.

4/10 - 별로예요

julia

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was fine. But our bathroom wasn’t clean. The tub was dingy. There were hairs on the outside of the tub. The bathroom ceiling had obvious water damage that was just covered up by a sloppy coat of paint. The sink did not drain well. The rest of the room was ok. Breakfast was alright except for all the bananas had gone bad. I wouldn’t go back.
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn Staff 님, 2023년 9월 17일
Thank you, Julia, for taking the time to leave us feedback regarding your recent stay with us. We are so sorry to hear about the inconveniences during your stay. Here at Hampton, we aim to make sure each guest that stays with us has the best experience possible. Please give us a call and let us know if there is anything that we can do to make up for the poor stay you had with us.

10/10 - 훌륭해요

Cathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great place. Clean... quiet...and the shuttle service to the casino for $3 a person. ...great concert...all around fun for a girls night out.
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn 님, 2023년 9월 7일
We are glad that you had such a great girls night out! Hopefully you come back next time you need a night away!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Mt. Pleasant get away
The hotel was in good shape and I appreciate them allowing pets to stay. No issues there. The "hot" breakfast was a good idea but they had no food available after 9am other than continental style. That is an important piece that a hotel like this should be sure and stay on top of... it was very busy down in lobby and only 1 employee who wasn't trying to stay up with the food.
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 5일
We're genuinely sorry to hear about your less-than-satisfactory experience at our hotel. Your feedback is valuable, and we're committed to addressing the issues you've raised to improve our services for all our guests.

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, room was very nice. When I turned down the bed I was surprised to find it did not have a flat sheet. It was after 11:00. I called the front desk, and within minutes a clean sheet was sent to our room.
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 5일
We're delighted to have exceeded your expectations during your stay with us! It's fantastic to know that our services and amenities made your visit memorable. We look forward to serving you again and providing you with another exceptional stay.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 5일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

8/10 - 좋아요

Lynn

2023년 8월에 1박 숙박함
답변 제공: Hampton Staff 님, 2023년 9월 2일
Thank you for leaving us feedback regarding your recent stay with us. We are glad you enjoyed your stay. We look forward to seeing you the next time you are in Mount Pleasant.