다이닝
예약 가능 여부 확인

이그제큐티브 인 & 스위트 여행 후기

2 out of 5
이그제큐티브 인 & 스위트
2502 West Ferguson Rd, Mount Pleasant, TX

이용 후기

6.8
평점 10 - 훌륭해요. 269개 이용 후기 중 73개" "
평점 8 - 좋아요. 269개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 39개" "
평점 4 - 별로예요. 269개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 42개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Vivian J.

연인과의 여행
It was very clean. Liked that there was no carpet floor. Very simple place to stay if you’re not looking for too many amenities but that was ok with us, although there was small fridge and microwave in our room. Rooms are outdoor entrance if that matters to anyone. Table in room broke when we were packing our bags to leave and I notified the front desk and they were understanding. Volume on tv remote didn’t work. Still was ok since the place looked and smelled clean upon arrival.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Vivian, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 - 별로예요

james

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I asked the front desk clerk 3 different times to fix the tv/cable box. Said they would NOPE didnt happen. Rooms needs to be redone. Sheetock needs to be replaced. And oh ya a working microwave.
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The first room was horrible. The light in the bathroom did wrong. The tv didn't work. And i didn't get the room i reserved. But,the next morning. A worker made every thing right. The night worker lied about having maintenance come check the room. And she didn't even call to let me know he wasn't coming.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Michel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

stephen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel Stay Like It Used to Be!
This hotel is of average quality, no frills, but excellent value and service. How about maid service daily? Yep! How about reservation cancellation up to 6pm of the reserved day of arrival? Yep! And, the rate for a night is less than 50% of the Hampton Inn 500' away. These are features that quality hotels used to provide, but no more. Stay here, you'll smile when you do.
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Sammy

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
General conditions of room was not very good.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kristi

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Milton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

4/10 - 별로예요

Mickey

Filthy
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Mickey,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Garry W

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

jaymi

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Angela

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Kevin

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Maan

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Keri

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Jeffery

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Lozina

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sebastian Bonde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
good
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 14일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Paxton

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Carmon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs, blood on the actual pillow inside the pillow case, just plain nasty
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 31일
Hi Carmon, We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor cleanliness very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 - 훌륭해요

Gregory

2023년 4월에 1박 숙박함

8/10 - 좋아요

Josie

2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

John 님, North Sydney

출장 여행
I arrived and was not able to find anyone to give me a key for my room. I rang the bell and waited. Then came back 10 minutes later and still no one. I had to leave and find another hotel. I put a complaint in but didn’t hear back. I paid for the room too
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean. It was quiet and the parking was easy.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 27일
Hi Tami,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Bernardo

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Antoinette

2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 23일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Christopher

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trashy and the room walls are paper thin
2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 23일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Yohandris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kevan

2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 23일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Audrea

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was great
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 23일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Chris

8/10 - 좋아요

Karen

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is your average room, there's a big area to walk my dog and the staff is most considerate.
2022년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 17일
Hi Karen,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 - 별로예요

Melissa

가족 여행
별로예요: 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 17일
Hi Melissa, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Robert

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 17일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 - 좋아요

Matthew 님, La Quinta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s ok.
답변 제공: Brand Experience Team 님, 2023년 1월 17일
Hi Matthew,Thank you for positively rating your stay!Lilith#Team6

4/10 - 별로예요

Christophe

2022년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 17일
Hi Christophe,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Jacob

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I have ever stayed at in my life. First TV didn't work. They never fixed it. No extra toilet paper one towel and than we get switched to another room no hot water pipes leaking flooded floor. Never stay there. Crackheads everywhere also.
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 31일
Hi Jacob,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Stacy

가족 여행
Needs work
I've stayed at this property w ny handicap mother on numerous occasions. This stay was awful..from the check in to the room they out us in to the people who were in rooms around us...needless to say i hadxto go back to desk n asked for different room in different area of complex or give me a refund...we got a different room after me having to talk with the clerk that barely spoke English....safety needs work...rooms need work..no hot water...they need to really clean the property up and the people they let stay there....1st room ..ac didn't work..it had bad odor and the area n people around us was awful....now room they moved us to ac worked..no odor..n felt somewhat safer..still no hot water...but pet friendly which is our main reason staying...They need to fix alot on this property..
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 31일
Hi Stacy,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
My non-smoking room smelled like smoke, the bath towels were like thin hand towels, the bed and pillows were stained.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 31일
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fur den Preis alles in Ordnung. Internationales Klientel.
2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 31일
Hallo Jessica,Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben! Bis zum nächsten Mal, Wir lassen das Licht für Sie an!Maz K.#Team6

8/10 - 좋아요

Roney

2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 - 괜찮아요

Billy and Valarie

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Picture need updated. Not at all what photos displayed. Very disappointed
2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 - 괜찮아요

Bonnie

출장 여행
2022년 9월에 2박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Nancy Y.#Team6

2/10 - 너무 별로예요

Sandra

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They say a picture says it all. In this case I walked into a room that smelled. Had mold. A front door that mice could fit through easily. A cracked mirror. A lobby that had no air conditioning. My last memory was of a guy buying drugs from a person waiting on him in the truck I feared for my life all night long. Never again.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 31일
Hi Sandra,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Clayton

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel cleaning staff and maintenance were very friendly front desk was no help at all when I told them my toilet was leaking until I told them I wanted a new room. Front staff was terrible and not helpful.
2022년 9월에 3박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Keon

2022년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 - 별로예요

Suzzanna

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Air conditioner was no working properly. Kept shutting off. Telephone did not work. Trim along floor was falling off. No parking near room. Had to park on opposite side of room because there was no parking on the backside. When I say no parking I mean no parking lot at all.
2022년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Dartanay

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just poor service
They had roaches the TV did not work it took them 20 minutes to come upstairs switch rooms the TV didn’t work in that one I pay for smoking room could not smoke in the third room so I got three rooms that night the service was terrible
2022년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Kim

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No TV, no internet, no extra lock on the door, no toiletries, no Kleenex. Was disappointing to say the least.
2022년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Festival stay
Just what we needed!
2022년 7월에 4박 숙박함
답변 제공: Nancy Y. 님, 2022년 9월 30일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6