Find hotels near Mount Saint Francis Lake, Floyds Knobs from ₩96,014

"Room needs to have carpet replaced. It was so filthy the bottom of my feet turned black. There us mold around the windows and on the curtains. The bathroom needs updated. There was no mat to put inside the tub and it was very slippery. It was a very old tub. Won't stay there again."

"Very big room and very clean. "

"The room was clean, and the staff was wonderful, making my experience really pleasant."

"I have to travel to New Albany multiple times a year for business and family and this was one of the best stays I have ever had in Louisville Metro area! The staff were so friendly and accommodating. The room was majestic and had such a welcoming feel. I will stay no other place when I come back."

"Throughout the weekend, I repeatedly reported excessive noise from the guest above me, including constant stomping between 9:00 PM and 6:00 AM. I work night shift, so this made it extremely difficult to rest. Each time I called the front desk, I was told the issue would be addressed, but nothing was ever done. After working a 15-hour shift, I was then woken up and informed that I did not have a reservation extension in the system. This lack of communication among staff is unacceptable and added unnecessary stress to an already exhausting situation. I specifically chose to stay at this location because I have had positive experiences with Candlewood Suites in the past, especially given my kidney condition and need for proper rest. Unfortunately, this stay has been the complete opposite. It feels like if it’s not one issue, it’s another, and the only response I receive is repeated apologies with no resolution. At this point, I am requesting that an area manager contact me directly to address these concerns and provide a proper resolution."

"The beds where comfortable, it was quiet, mad mold in bathroom bathmat stained. But probably would stay a gain for a night."

"Clean room- helpful staff- good breakfast "

"My go to stay in New Albany, Indiana."

"My wife and I enjoyed our stay very much. The staff was helpful and friendly. The room was spotless and the bed was huge and comfortable. The breakfast was fantastic clean and very good. Hot fresh and tasteful. Building was clean and parking was fine. Absolutely no complaints."