책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

수퍼 8 바이 윈덤 마운트 버논 일리노이 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 323개" "
평점 8 - 좋아요. 1000개 이용 후기 중 371개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 167개" "
평점 4 - 별로예요. 1000개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 50개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Deborah

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was a comfortable and affordable stop along Interstate 64. It was quiet and we slept well. The online check-in kiosk could have been very convenient if the remote attendant had been easier to understand. That was both a factor of the foreign accent and the machine itself. But this wasn't a huge barrier. There were lots of options for gas and food at this particular interchange. We would consider staying again.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Steve

별로예요: 직원 및 서비스
Found it strange three story facility had no elevator. I’m old so may be I am just not ready to do business with a kiosk. Seems impersonal. The person on site was pleasant and helpful. The kiosk is a kiosk.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Steve, Thank you for sharing your feedback with us. We appreciate your kind words about our on-site staff's service. We understand your concerns about the lack of an elevator and the kiosk system, and we will share your thoughts with our management team for their review. We hope to welcome you back in the future for an improved experience.

8/10 - 좋아요

Nikki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Blankets were thin and I froze but other than that everything was great! Staff was nice and bed was comfy. And room was super clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Nikki, We appreciate your feedback about the friendly staff, comfortable bed, and cleanliness of your room. We'll share your comments with our team for their recognition. It's good to know you enjoyed your stay overall.

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seemed really clean. Breakfast was so so, but you get what you pay for.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Tim,We appreciate your feedback on the cleanliness of our hotel. It's great to know you found it satisfactory. Our team will take note of your comments about breakfast. Your insights help us improve.

10/10 - 훌륭해요

Cari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time I checked in through a kiosk. My first experience wasn’t that good in Florida but it was better here I was greeted with a smile and it was very smooth and quick. Older Motel but the rooms were decent for a night. Breakfast was good.
답변 제공: Manager 님, 2024년 4월 14일
Hello Cari,We are glad to hear that your check-in experience was smoother this time and that you found our staff welcoming. We strive to provide a pleasant stay for all our guests, and we are pleased that you enjoyed our breakfast offerings during your visit. Your feedback is appreciated as we continue to make improvements.

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Michael, We appreciate you choosing our hotel for your stay! If you have any feedback to share about your experience, please don't hesitate to reach out to us. We value your input and hope to welcome you back soon for an even better stay!

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Mary, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

M.

별로예요: 직원 및 서비스
There was no desk clerk. Instead I was greeted by a robot--a video screen with someone overseas talking to me who knows nothing about the area and is incapable of offering any assistance. It can only take your money and give you a key. This hotel wins the race to the bottom in customer service.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello M.,We apologize for any inconvenience you experienced during your stay. Our high-tech check-in system aims to streamline the process, though we understand the value of a personal touch. Your feedback is valuable to us for future improvements. We recommend reaching out to our management team directly for further assistance with your concerns.

10/10 - 훌륭해요

Margo

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like the rooms and feel comfortable there
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Margo,We are glad to hear that you enjoyed our rooms and found them comfortable during your stay. If there is anything else we can assist you with, please do not hesitate to reach out to us directly. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Charles,We appreciate you choosing to stay with us and we're thrilled to hear you enjoyed your time at our hotel. We hope to welcome you back soon!

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was clean. Nice shower. Checking in was strange with the kiosk but there was hotel staff available to help. Could do it myself next time. I will definitely stay again on my travels
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Mary,We appreciate your feedback and are glad to hear you found our hotel clean and enjoyed the shower. Our check-in kiosks are designed for convenience, but our staff is always available to assist. We look forward to welcoming you back on your next travels!

8/10 - 좋아요

Andrea 님, Rio

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Andrea, We appreciate you choosing our hotel for your stay! If you have any additional feedback to share about your experience, please don't hesitate to contact us. We hope to welcome you back soon for another enjoyable stay!

8/10 - 좋아요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Busy area, lots of traffic and highway noise. Aside from that it was a good stay, no problems.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Judy,We appreciate your feedback on your recent stay with us. While we are glad to hear that overall your visit was enjoyable and that you did not encounter any issues, we apologize for any inconvenience the traffic noise may have caused. Your comments have been noted for our continuous improvement efforts. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 - 좋아요

Daniel 님, Boardman

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Daniel, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

joseph

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello joseph,We are joyful to hear you had an excellent experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!

10/10 - 훌륭해요

Devin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Robot check-in in the lobby was very futuristic. My kids loved it. We had some reservation issues but the kiosk girl helped us.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Devin,We are thrilled to hear that your kids enjoyed our robot check-in experience. We appreciate your feedback and are glad that our staff could assist with your reservation concerns. Thank you for choosing to stay with us.

6/10 - 괜찮아요

James

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Did not like talking to a person on a monitor
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello James, We value your feedback and apologize for any inconvenience caused. Your comments will be shared with our team for future improvement. Thank you for taking the time to bring this to our attention.

8/10 - 좋아요

Julie 님, elizabethtown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Julie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trying new kiosk check in/out.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello David,We appreciate your feedback on our new kiosk check-in/check-out system. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance. Thank you for staying with us and we hope to welcome you back soon!

8/10 - 좋아요

Casey

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is better then most Super 8's of today. It was clean and convenient, great food nearby, and worth spending a few nights at a decent price. The kiosk check-in was fine, you are talking to a person who helps you who you can see on a screen, and your converstion is displayed as well. The staff was friendly, the breakfast good.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Casey,We are pleased to hear that you found our hotel clean, convenient, and with friendly staff. We strive to provide a positive experience for all our guests. Thank you for your feedback and we hope to welcome you back again in the future.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We always leave before 6 am breakfast, so can't take advantage of that perk. The kiosk for checking in was very loud and difficult for the man using it to understand. Luckily, the lady at the desk helped me and she was very quick and efficient!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Linda,We're delighted to hear you found our front desk team efficient and helpful during your check-in. Should you have any further requests or preferences for your future stays, feel free to reach out to our team directly for assistance. Thank you for choosing to stay with us, and we hope to welcome you back soon.

6/10 - 괜찮아요

Kathleen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very nice and clean. Mattress was way too soft. Walls were thin and you could hear toilets flush all night. Hated the kiosk check in…everyone else did too. Cold and unfriendly even if the person on the screen is sincere.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Kathleen, We appreciate your feedback and are glad you found our hotel nice and clean. We take all guest comments seriously and will share your concerns about the mattress and noise levels with our team for future improvements. Thank you for bringing these issues to our attention so we can address them accordingly.

8/10 - 좋아요

Renee

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check-in with the kiosk was confusing & the machine wouldn’t scan my ID, but the desk clerk was able to assist me with checking in. The hotel was quiet & convenient to restaurants & local shopping . It was well-supplied with towels & complimentary bath supplies as well as a coffeemaker & coffee, fridge & microwave. I will definitely stay again!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Renee,We appreciate your feedback about your recent stay with us. Our team is glad to hear you had a peaceful stay and found our amenities to your liking. We're pleased the front desk staff could assist you with the check-in process efficiently. We look forward to welcoming you back on your next visit!

4/10 - 별로예요

FRANK

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I realize weather is not in your control. However, minimizing the hazard is expected. 4-6 inches ofSnow that accumulated during the day had not been touched upon our arrival at approx 9 pm. Lot was not plowed walk ways not shoveled or salted. Getting to and from parking lot to building was treacherous.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello FRANK, We apologize for any inconvenience caused by the snowy conditions during your stay. Guest safety is a priority, and we appreciate your feedback to improve our services further. Please keep in mind that inclement weather can sometimes affect our ability to clear snow promptly. We hope you still had a pleasant stay overall.

8/10 - 좋아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nothing
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Timothy,Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconveniences you may have encountered during your stay. Our team is always working to improve our services and your input helps us do better in the future. Should you have any further concerns, please reach out to our management directly. Thank you again for choosing our hotel.

6/10 - 괜찮아요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This electronic check in is a pointless and cumbersome exercise.It has a creepy Big Brother feel to it. In the end the desk clerk has to walk you through it anyway. If you do not use it frequently it is just a pain. Especially when you are tired at the end of the day. It would be faster and more covenient to use the traditional desk clerk method.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Allan, Thank you for sharing your feedback regarding our electronic check-in process. We understand that it may not be suitable for everyone, especially those who are not familiar with it. We appreciate your suggestion of using the traditional desk clerk method and we will definitely consider it for future enhancements. We apologize for any inconvenience caused and hope that you enjoyed the rest of your stay with us.

8/10 - 좋아요

Marion

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a one-night stay over a long trip. The hotel is not fancy by any means but totally adequate especially considering the price. If you're looking for a room and bathroom that are clean, and a comfortable bed, then this hotel will serve your purposes. I have no complaints and would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Marion, Thank you for choosing our hotel during your trip. We are glad that you found our accommodations to be clean and comfortable at a reasonable price. We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Christine 님, Lincoln

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s just right on I-64, several places to grab supper. Super clean room. Christy
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Christine,Thank you for your review, Christy! We're delighted to hear that you appreciated our convenient location and the cleanliness of your room. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello George,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. If you have any other comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the future!

10/10 - 훌륭해요

William

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Suggest a grab bar on both ends of the tub to make it easier for seniors to take a shower.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello William,Thank you for your feedback regarding the grab bars in our tubs. We appreciate your suggestion and understand the importance of providing a comfortable and safe experience for all guests, including seniors. We will certainly take this into consideration for future improvements. We value your input and hope to welcome you back soon.

8/10 - 좋아요

Kaitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Kaitlin,We appreciate you choosing our hotel for your stay! If there is anything specific you would like to share with us about your experience, please reach out to us directly so that we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for an affordable, clean, safe place to stay the night, look no further! My boyfriend and I stayed here for the night on our way to Tennessee from Wisconsin to pick up a kitty and we enjoyed our stay so much that we also stayed here on our way back, kitty and all. The staff is very friendly and welcoming, breakfast was good, and the rooms and grounds were very clean. Check in is a kiosk and a breeze. You can tell it's an older hotel but it's been updated and looks very nice! Overall, 10/10 recommend.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Jessica,Thank you for choosing our hotel for your recent stay! We appreciate your feedback and are delighted to hear that you found our property affordable, clean, and safe. Our staff works hard to provide friendly service, and we're thrilled that you had a positive experience with them. We're also glad you enjoyed our breakfast and found the rooms and grounds to be clean. We strive to maintain the charm of our older hotel while keeping it updated. Thank you for recommending us, and we look forward to welcoming you back in the future!

8/10 - 좋아요

Dot E

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice
It was nice bed was comfortable had plenty of towels. I think the chair need to be cleaned or upgraded but over all nice clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Dot E, Thank you for your feedback on your recent stay at our hotel. We appreciate your kind words about the comfortable bed and ample towels. We apologize for any inconvenience caused by the chair, and we will address this with our housekeeping team. We hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Diane, Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you enjoyed your time with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

8/10 - 좋아요

Jim

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jim, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

LEONARD 님, Pella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought it was clean and quiet and a great deal for the price
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello LEONARD,Thank you for your kind feedback! We are delighted to hear that you found our hotel clean, quiet, and of great value. We strive to provide a positive experience for our guests. We appreciate your review and hope to welcome you back in the future.

10/10 - 훌륭해요

Carolyn

연인과의 여행
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Carolyn,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a great experience with us. If you have any further comments or suggestions, we encourage you to reach out to us directly so we can continue to improve our services. We hope to welcome you back again soon!

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very fast check-in, may have gotten an upgrade but did not request it. Would stay again. Thanks for having phone charging units in the room, they were sorely needed. Good breakfast. Adjacent room occasionally noisy (either Putin or Zelenskyy folks) but they quieted down later in the evening, probably due to increased funding from the Bidens. Would stay again once the noisy people go back to behind the Iron Curtain where they belong.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Christopher,Thank you for sharing your feedback with us. We're thrilled to hear that you had a fast check-in and appreciated the phone charging units in your room. It's also great to know that you enjoyed our breakfast. We apologize for any noise disturbance you experienced from the adjacent room, but we're glad to hear that it quieted down later in the evening. We value your loyalty and hope to welcome you back in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello David,We are delighted to hear that you had a wonderful stay with us! We truly appreciate your positive rating and we hope to have the pleasure of welcoming you back in the near future for another exceptional experience.

8/10 - 좋아요

Lily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and nice. Service was ok.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Lily,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the room clean and nice. We appreciate your comments about the service and will share them with our team for further improvement. If there's anything else we can assist you with, please feel free to reach out to us directly.

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Jason,We're glad to hear that you had a positive experience during your stay with us! We appreciate your support and hope to welcome you back in the future for another enjoyable visit. If you have any further feedback to share, please don't hesitate to reach out to us directly.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Karen, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience with us. If you have any feedback or suggestions, please feel free to reach out to our team. We value your input and would love to hear from you.

10/10 - 훌륭해요

Mona

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Mona,We're delighted to hear that you had a wonderful experience during your stay at our hotel! We strive to provide exceptional service and it's encouraging to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall satisfied
Breakfast could have better
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Robert,Thank you for your feedback regarding the breakfast. We appreciate your input and will take it into consideration as we strive to improve our services. If you have any further comments or concerns, please feel free to contact our management team directly.

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good, check in was good, except for i asked for a pet free room and she said it was but we were next and across the rooms with dogs. Breakfast was good, overall, stay was good, thank you 😊
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Maria,Thank you for choosing to stay with us and for taking the time to leave your feedback. We're glad you had a good overall experience and enjoyed our breakfast offerings. We apologize for any inconvenience caused by the proximity of the pet-friendly rooms. We appreciate your understanding and hope to welcome you back in the future.

10/10 - 훌륭해요

Melissa K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Melissa K,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. We hope to welcome you back in the future for another fantastic stay.

8/10 - 좋아요

Jo-Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good. It was a little noisy and the bed was soft. Would stay there again
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Jo-Ann,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the noise level and the bed. We apologize for any inconvenience caused and will take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back again soon.

10/10 - 훌륭해요

Constance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Hello Constance,We are delighted to hear that you had a fantastic experience during your recent stay with us! Our team strives to provide exceptional service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can do for you, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Kimberly

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a pet friendly hotel, and I was travelling for the first time with my dog. Everyone I came in contact with (employees and guests) were very nice and friendly.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Kimberly,We appreciate your kind words about our pet-friendly hotel and the friendly atmosphere created by our team and guests. It's always a pleasure to ensure a warm and welcoming experience for both our human and furry guests. We hope to have the opportunity to welcome you and your dog back in the future.

8/10 - 좋아요

Stephen

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Stephen, We appreciate you taking the time to rate our hotel. If there are any specific issues or feedback you would like to share, kindly reach out to us directly so we can address them. We value your input and hope to have the opportunity to welcome you back in the future.