โThe hotel rooms in the Promenade tower were very nice, and it was super quiet. Can't hear the casino at all.
Valet parking was nice for the hotel stay, and all the staff members were very nice! โ
โPicture showed waffle maker-danishes and yogurt with coffee and juice was breakfast. Hallways had a terrible odor, floor was coated in dirt, long hair in the bathroom, shower sprayed everywhere, and red stains consistent with possible beg bugs on the white sheets. โ
โI found body hair on the shower walls and laying on the back of the toilet. The pool and hot tub definitely need to be drained and cleaned. The water was very foggy in the pool and the hot tub had ants in it. Over all the young man that checked me in was very accommodating and the beds were very comfortable. โ
โIn short, the room was super clean and the bed was very comfortable. It had a fridge that worked well, the AC kept the room cool, and the Wifi worked perfectly. There's not much more I could ask for, especially at this price point.
The full version was that initially I had another room booked at a different hotel (Sonesta) but because of all the events in town they overbooked. Worse even, they waited to call and tell me until the night I needed the room, two hours before I needed it during the...
โWeve stayed here a couple times. We really liked it. The location is great with a couple casinos and valleyfair just a couple minutes away. Also Tina checked us in. She was super nice and professional. She was a rock star! โ
