야외 수영장, 일광욕 의자

호텔 블루 여행 후기

3 out of 5
호텔 블루
Myrtle Beach, SC

이용 후기

6.6
평점 10 - 훌륭해요. 1001개 이용 후기 중 219개" "
평점 8 - 좋아요. 1001개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 214개" "
평점 4 - 별로예요. 1001개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 134개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Ashley

2024년 4월에 3박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 4월 25일
Thank you for taking the time with your rating.

8/10 - 좋아요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Weekends are loud, even on 14th floor from neighboring bars and sites. Elevator was broken so ha to wait for just one that worked out of 4. Rooms where a little smaller than seemed via site pics. But a nice and clean stay for our tournament. Pull out beds where smaller and not conformable. Murphy beds where better than pull outs.
2024년 4월에 3박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 4월 15일
Thank you for your positive comments. We’re so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

10/10 - 훌륭해요

Lopez

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 3월에 1박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 4월 15일
Thank you for giving us a perfect rating.

10/10 - 훌륭해요

Lisa

2024년 3월에 3박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 3월 19일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

10/10 - 훌륭해요

Mary

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
they went above and beyond when the sister amenities were included and upgraded us to VIP allowing us access to two other hotels with SO MUCH MORE to do, they are awesome by far
2024년 2월에 2박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 3월 19일
Thank you for your positive comments. We’re so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

6/10 - 괜찮아요

Major

가족 여행
I love the parking for people staying in hotel
2024년 2월에 2박 숙박함
답변 제공: Jay Sebastian, Guest Service Manager 님, 2024년 2월 20일
Thank you for taking the time with your rating. Your feedback helps us do better.

10/10 - 훌륭해요

Terry

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had an amazing time! Stayed for Christmas!
2023년 12월에 4박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 12월 29일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

8/10 - 좋아요

Carolyn

2023년 11월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 12월 29일
Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Thomas

출장 여행
There was no handicap access to the pool bar
2023년 9월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 9월 29일
Thank you for letting us know about this. Your feedback helps us do better.

10/10 - 훌륭해요

melissa

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 9월 26일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay there next time in Myrtle beach
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 9월 22일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

6/10 - 괜찮아요

Andrea

별로예요: 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 29일
Thank you for taking the time with your rating. Your feedback helps us do better.

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 14일
Thank you for taking the time with your rating. Come back and see us soon. Cheers!

8/10 - 좋아요

Mackenzie

좋아요: 청결 상태
2023년 8월에 7박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 13일
Thank you for taking the time with your rating.

4/10 - 별로예요

Natalie

가족 여행
별로예요: 청결 상태, 객실의 편안함
When we walked in there were several things broken in the lobby. What they said was a new lounge area was not even really more than a counter with a person behind it. The halls opened into the parking garage which was less than desirable. The halls in the parking garage area smelled.
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 4일
Thank you for your review. We're sorry to hear you had a frustrating experience, but I really appreciate you bringing these issues to our attention.

8/10 - 좋아요

Julie

2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 25일
Thank you for taking the time with your rating. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

McNair

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved having access to Captains Quarters too
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 8월 1일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 객실의 편안함
Had a good time
It was great love staying on the beach the hotel is pretty good…………………………………………………………………
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 7월 21일
Thank you for your positive comments. We’re so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

6/10 - 괜찮아요

kira

Hotel is ok. The pool bar is it best asset.
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 7월 18일
Thanks very much for your balanced and fair review. We’re glad you enjoyed our MIXX swim up bar.

10/10 - 훌륭해요

Adelso

좋아요: 청결 상태
2023년 7월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 7월 6일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

10/10 - 훌륭해요

tyseanda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 7월 6일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 6월에 4박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 14일
Thank you for taking the time with your rating. Your feedback helps us do better.

2/10 - 너무 별로예요

Seth

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So dirty. Tub full of long hair, toilet dirty, ac by the door is stupid loud, impossible to sleep. Walls had grime on them. Sticky floor In kitchen.
2023년 6월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 13일
Thank you for taking the time to give your feedback. We’re sorry to hear the rooms weren't up to the standard you've come to expect from us. We will instruct our housekeepers to be more attentive in the future.

8/10 - 좋아요

Kayla

가족 여행
좋아요: 편의 시설/서비스
We had a fun day by the pool as a family. The bar in the pool was great & the area had a great atmosphere. No outside alcohol can be consumed in the pool area though. We had an oceanfront room. Listening to the waves from the balcony was relaxing. The room was decent for the price. We found the mattresses weren’t too comfortable but the sheets & towels were clean. Be aware there is a charge to park in the hotel’s parking deck which are NOT under video surveillance. Our car was hit & the person left. Obviously, no fault to the facility but was disturbing to be told only the first & eighth floors of the parking deck have cameras and nothing could be done. The manager said “just file it in your insurance”. Overall, decent place for the price.
2023년 6월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 13일
Thank you for your review and for choosing our hotel. We're sorry that your car was hit and the responsible person did not notify us. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

elizabeth

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 14일
Thank you for your stellar rating. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Shannon

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay! Staff was amazing.
2023년 6월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 13일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

10/10 - 훌륭해요

Carlos

2023년 5월에 5박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 13일
Thank you for giving us a perfect rating.

8/10 - 좋아요

Beth

좋아요: 청결 상태, 객실의 편안함
Loved it!
Our room was VERY clean, first time ever I didn’t feel like I had to disinfect and clean a room before bringing our stuff in. Friendly staff, and great amenities especially at the sister hotel. The only negative comment I have is the pools and hot tubs need a good cleaning everything looked so yellow and gross and the breakfast isn’t free. But other than that it was excellent we would definitely stay there again!
2023년 5월에 5박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 5월 23일
Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us.

8/10 - 좋아요

Robin

2023년 5월에 4박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 6월 9일
Thank you for taking the time with your rating.

6/10 - 괜찮아요

Mercedes

가족 여행
별로예요: 청결 상태
Needs to be thoroughly deep cleaned
The property was good and the customer rep was perfect however the room was filthy on the floors and reeked of mildew smell the furniture in the living room was torn and the Murphy wall bed had dust all over it from the floor not being clean. My baby boy caught croup from the dirt and debris and had to undergo medical treatment currently being treated at pediatrics. He walked on the floor not even 10min and his feet were instantly black. I had to put socks on his feet which I trashed upon departure. There’s no way a room should be that dirty of its properly cleaned after each guess use.
2023년 5월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 5월 19일
Thank you for taking the time to give your feedback. We’re sorry to hear the rooms weren't up to the standard you've come to expect from us. We will instruct our housekeepers to be more attentive in the future.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 5월 16일
Thank you for giving us a perfect rating.

4/10 - 별로예요

irene

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the bathroom was not in the best shape. flooring was coming up and the shower went from very cold to very hot. not a family or older person hotel as there were many partiers and loud music.will not stay here again.
2023년 4월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 25일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. We are currently renovating the bathrooms.

2/10 - 너무 별로예요

Libby

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality was awful
2023년 4월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 28일
Miss Libby, you did not stay at Hotel Blue. You booked a reservation where Hotel Blue collects the monies for your reservation at check in. Unfortunately, since you did not pay upon arrival, we had no choice except to cancel your reservation.

6/10 - 괜찮아요

Kari

단체 여행
2023년 4월에 4박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 20일
Thank you for taking the time with your rating. Your feedback helps us do better.

10/10 - 훌륭해요

Tyrone

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was great
2023년 4월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 17일
So were we...Thank you for giving us a perfect rating.

6/10 - 괜찮아요

Yolanda

가족 여행
The bed, shower and kitchen area was clean. The AC unit has a musty mold smell in the room after running for a while.UPDATE THE AC SYSTEM ASAP
2023년 4월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 9일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about the AC unit needing updating.

6/10 - 괜찮아요

LEO

Ok
2023년 4월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 8일
Thank you for taking the time with your rating. Your feedback helps us do better.

6/10 - 괜찮아요

Deneshia

단체 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Rooms could be a little upgraded
2023년 3월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 4일
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need up dating.

2/10 - 너무 별로예요

Holly

2023년 3월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 4월 10일
Thank you for your review. Your feedback helps us do better.

8/10 - 좋아요

Felicia

2023년 3월에 3박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 3월 23일
Thank you for taking the time to review your stay with us. Come back and see us soon. Cheers!

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and looked liked the picture. The only complaints I have is the air conditioner in the room while on sounded like a helicopter, so we could not use it at night. The other minor issue was the water temperature in the shower. It would be normal one minute, then go to scalding hot and then to freezing. So you had to really pay attention while taking a shower. Other than those things the stay was great
2023년 3월에 3박 숙박함
답변 제공: Jay S. - Guest Service Manager 님, 2023년 3월 20일
Thank you for taking the time to give your feedback. We’re sorry to hear the A/C and shower wasn't up to the standard you've come to expect from us. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

2/10 - 너무 별로예요

Erika

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The beds are horrible. They are extremely hard and uncomfortable.
2023년 3월에 2박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 3월 18일
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

10/10 - 훌륭해요

Terez

좋아요: 청결 상태, 객실의 편안함
It was great
2023년 2월에 2박 숙박함
답변 제공: WH 님, 2023년 3월 2일
Thank you for your feedback! We are pleased that you enjoyed your stay with us!

2/10 - 너무 별로예요

Brandy

별로예요: 청결 상태, 객실의 편안함
Refund
My key wouldn’t work ,so I went back to the front desk and the clerk called maintenance to come change the lock on the door and he never showed up. I got partial payment back.
2023년 2월에 1박 숙박함
답변 제공: WH 님, 2023년 3월 2일
Thank you for your feedback! We apologize for the inconvenience caused to you.

10/10 - 훌륭해요

D-wan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Jay S. -Guest Service Manager 님, 2023년 3월 13일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

8/10 - 좋아요

Maygen

좋아요: 청결 상태, 객실의 편안함
Nice getaway
My stay was amazing despite the rainy weather but i still had a good time. We needed a getaway the room was very nice and spacious and clean I had the oceanfront king room and it was very big. I would definitely come back in the summer when the weather is nice.
2023년 2월에 2박 숙박함
답변 제공: WH 님, 2023년 2월 25일
Thank you so much for your feedback. We aim to give our guest the most exciting, fun filled , and enjoyable vacation experience ever! Please come back and stay with us again when the weather is nice and we have our activities going on for the season!

8/10 - 좋아요

Myheshia

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay
2023년 1월에 1박 숙박함
답변 제공: WH 님, 2023년 2월 8일
Thank you for your feedback.

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: WH 님, 2023년 1월 30일
Thank you for your feedback!

10/10 - 훌륭해요

Torrez

가족 여행
Clean comfortable and a great experience for me and my family on New Year's Day thank you
2022년 12월에 1박 숙박함
답변 제공: WH 님, 2023년 1월 11일
Thank you for your feedback. We are so happy that you and your family enjoyed bringing in the New Year with us!