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The Carmen Hotel

Property class: 4

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Take advantage of a free roundtrip airport shuttle, a rooftop terrace, and a coffee shop/cafe at The Carmen Hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Naga, The Carmen Hotel is in the business district. Naga Ecological Park and Penafrancia Resort are local attractions and those in the mood for shopping can visit SM City Naga and Robinsons Place Naga. Visit our Naga travel guide
Map
Penafrancia Avenue, Naga, Bicol, 4400

What's nearby

  • Naga Metropolitan Cathedral
    2 min walk - 0.2 km
  • SM City Naga
    10 min walk - 0.9 km
  • Basilica of Our Lady of Penafrancia
    2 min drive - 1.5 km
  • Robinsons Place Naga
    3 min drive - 2.2 km
  • Vista Mall
    10 min drive - 7.2 km

Getting around

  • Burabod Flag Station Station
    34 min drive
  • Naga (WNP)
    30 min drive

Restaurants

  • Bigg's Diner
    4 min walk
  • Andok's
    2 min walk
  • Mang Kok's Kinalas
    6 min walk
  • Crown Park Restaurant
    4 min walk
  • Narra Cafe
    3 min walk

About this property

The Carmen Hotel

  • Upscale hotel in the business district
  • Take advantage of a free roundtrip airport shuttle, a rooftop terrace, and a coffee shop/cafe at The Carmen Hotel. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), an elevator, and free newspapers
    • A porter/bellhop, tour/ticket assistance, and 1 meeting room
  • Room features
  • All guestrooms at The Carmen Hotel offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • LED TVs with cable channels
    • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 4:30 PM on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 450 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Naga Airport (WNP) only. Guests must contact this property at least 2 days in advance to arrange transfers.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 450 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Carmen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is The Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Carmen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at The Carmen Hotel?

Check-out is at noon.

Does The Carmen Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–4:30 PM on request.

Where is The Carmen Hotel located?

Situated in the business district, this hotel is within a 15-minute walk of Naga Metropolitan Cathedral and SM City Naga. Basilica of Our Lady of Penafrancia and Bicol Medical Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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