숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

헤밍웨이 나이로비 여행 후기

5 out of 5
헤밍웨이 나이로비
Mbagathi Ridge, Nairobi

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 86개 이용 후기 중 71개" "
평점 8 - 좋아요. 86개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 86개 이용 후기 중 5개" "
평점 4 - 별로예요. 86개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 86개 이용 후기 중 0개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Shobha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful haven of a property. Excellent food.
2024년 2월에 1박 숙박함
답변 제공: Sheila 님, 2024년 3월 7일
Dear Shobha,Greetings from Hemingways Nairobi.Thankyou for your valued feedback and that you had a great experience. We look forward to your return visit.Kind regards,Sheila.

10/10 - 훌륭해요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels we've stayed in. Beautiful room, good facilities and excellent staff.
2024년 2월에 1박 숙박함
답변 제공: Sheila 님, 2024년 3월 3일
Dear Claire,Thankyou for valued feedback and glad you enjoyed the hotel facilities. We look forward to your return visit.

8/10 - 좋아요

Dessa 님, Englewood

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a relaxing stay at Hemmingways after a 2 week safari. The property is beautiful and the grounds are spacious. All of the rooms are large and have balconies. Our only complaint was that the the air conditioning did not work in our room. They told us (for most of the day) that they were fixing it and just before we went to dinner offered us a fan. We asked them to move us, which they did, at 9 pm to a smaller room but cool!! Given the price of the room (almost $700), they should have offered some compensation, which they did not. Otherwise, we enjoyed the pool and massages at the spa were great.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an iconic hotel that is both modern and classic Kenyan safari style. A great place to stay over night before your safari to get rid of your jet lag
2023년 5월에 1박 숙박함
답변 제공: Sheila 님, 2023년 7월 7일
Dear Albert,We appreciate your positive review and glad you enjoyed your stay. Looking forward to your return visit.Kind regards,Sheila.

8/10 - 좋아요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Denell

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinary Hotel!!! What an amazing stay❤️
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Mr Paul

2022년 11월에 2박 숙박함
답변 제공: Maurice 님, 2022년 12월 8일
Dear PaulThank you for taking the time to give us a feedback following your recent stay with us

10/10 - 훌륭해요

Brittany

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Irene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and the staff provided incredibly service.
2022년 3월에 2박 숙박함
답변 제공: Maurice 님, 2022년 4월 21일
Dear Irene, Thank you for taking the time to give us feedback in regards to your recent stay with us.Noted that you enjoyed your stay with us and looking forward to your return in the near future

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hemingway's Nairobi is the perfect get away. The amenities and Sunday brunch are spectacular.
2022년 3월에 2박 숙박함
답변 제공: Maurice 님, 2022년 4월 21일
Dear Dianne, Thank you for taking the time to give us feedback on your recent stay with us.Noted that you enjoyed your stay with us and looking forward to your return in the near future

10/10 - 훌륭해요

Mauricio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Maurice 님, 2022년 2월 5일
Dear Mauricio, Thank you for the excellent ranking following your stay with us.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to relax and wind down.
2022년 1월에 2박 숙박함
답변 제공: Maurice 님, 2022년 2월 4일
Dear Daniel, Thank you for letting us know that you enjoyed your stay with us

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Architectural beauty, grounds setting is very peaceful and relaxing
2022년 1월에 2박 숙박함
답변 제공: Maurice 님, 2022년 2월 4일
Dear Athony, Thank you for letting us know that you enjoyed your stay with us.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb service, beatiful (though small) garden, excellent food in the restaraunt.
2021년 8월에 1박 숙박함
답변 제공: Maurice 님, 2021년 8월 15일
Dear Anonymous, Thank you for taking the time to give us feedback about your stay with us. It was a pleasure hosting you Maurice

10/10 - 훌륭해요

Leasa-Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place to stay for a weekend, thou the restaurant was a let down!
2021년 7월에 2박 숙박함
답변 제공: Maurice 님, 2021년 7월 26일
Dear Marie, It was a pleasure hosting you and we are delighted to learn that you enjoyed your stay with us save for the restaurant experience. Do you have something in particular that you would wish to share and we can share with our restaurant team for corrective action. Regards Maurice

10/10 - 훌륭해요

Elodie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Maurice 님, 2021년 7월 6일
Dear Elodie, Thank you for taking the time to give us a review on your recent stay with us.We appreciate. Maurice

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hemingway’s what a beauty you are!
Amazing, old school, beauty! What an amazing hotel! Beautiful gardens! The staff, service are friendliness is really amazing! Good food! Wish we stayed longer!
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
Hemingways is an amazing hotel. The service level is incredible and Kennedy is amazing. We cannot wait for our next visit!
2021년 5월에 1박 숙박함
답변 제공: Maurice 님, 2021년 6월 1일
Dear Nicholas, Thank you for taking the time to give us a review on your stay with us. We are delighted that you enjoyed our services and we shall definitely pass the complements to Kennedy. Maurice

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 2박 숙박함
답변 제공: Maurice 님, 2021년 6월 1일
Dear Anonymous, Thank you for taking time to give us a review. Maurice

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my staycation at Hemingways so much! The attention to detail in the property design & service is impressive!
2021년 5월에 1박 숙박함
답변 제공: Maurice 님, 2021년 5월 8일
Thank you so much for taking the time to give us your feedback on your stay with us. We are delighted to know that you enjoyed your staycation with us and your highlight on our attention to detail is much appreciated. Looking forward to your return soon. Maurice

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice retro-style hotel that opened in 2012. Spacious rooms and beautiful gardens. Located in Karen, where the filthy rich live. Little traffic in this area so no delays heading into the congestion of town. It is the part of Nairobi that was favoured by the wealthiest colonials, now replaced by diplomats and local tycoon-godfather types. Menu rather limited, but this may be a Covid effect.
2021년 3월에 2박 숙박함
답변 제공: Maurice 님, 2021년 3월 27일
Dear Anonymouse, We are delighted to learn that you enjoyed your stay with us.We certainly taken note of the limited menu and shall share with our chef.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hemingway’s
My go to hotel in Nairobi. The service , care and amenities are always top notch .
2021년 1월에 1박 숙박함

8/10 - 좋아요

Eunice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Tracy 님, NYC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very personal and warm welcome at Hemingways - this is my second stay here. They are doing COVID-related health and safety measures with grace and attention to detail, so I feel very safe. Everyone masked up, hand sanitizer everywhere and offered personally on arrival.
2020년 9월에 1박 숙박함
답변 제공: Hillary Rairo 님, 2020년 10월 2일
Dear Tracy, Thank you very much for your feedback. We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 - 훌륭해요

CC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the special attention we received from the moment we stepped off the plane. I arranged a pick up from the hotel and when we got into the car there was water for us and the air conditioning was running. Our driver was so nice and caring. We arrived at the hotel which was absolutely beautiful and received special attention as well. We were checked into our room very quickly, even though we know we were early. The hotel staff was delightful. We also had a driver for the day and he was like our tour guide. Again, extremely polite and attentive. I would visit this hotel again.
2020년 2월에 1박 숙박함
답변 제공: Hillary Rairo 님, 2020년 3월 20일
Dear CC, Thank you very much for your review on your recent stay with us. We are delighted to note that you enjoyed your stay with us and look forward to welcoming you back again in the near future

10/10 - 훌륭해요

bader

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gebucht mit Frühstück kostet ein Glas Wasser extra
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Almudena 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and excellent service. Breakfast was very nice too. Good facilities with a small gym and a great outdoor pool.
2020년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Kim 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire experience was just phenomenal - we canceled other hotels we were supposed to stay at during a multi-week trip to go back - that is how amazing it was! From the hotel itself, the rooms, the service, the food...I left wanting to hug the staff because that is how exceptional they were throughout every stay. I highly, highly recommend and we will be back!
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Kelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely Stunning
This is a really beautiful place to stay. The service is even better than the way it looks. The staff at the Hemingway Nairobi go above and beyond to make your stay absolutely perfect. I want to personally give thanks to the AM/PM Butlers (Both named James) and a very special thanks to Francis Ngunjiri for his exceptional service. This hotel is amazing. Yes will stay again.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very attentive, professional and courteous. The property is kept in excellent condition and the rooms were beyond my high expectations.
2019년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nydelig hotell i grønne omgivelser. Fantastisk sjarmerende rom og interiør.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Hotel.
Amazing hotel location. Very helpful friendly staff. Food was delicious especially the king prawns on skewers. Would definitely recommend staying here.
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, great staff. Very good stay, will visit again.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Gay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Above the rest in every way!
Possibly one the most accommodating, pleasant, comfortable, beautiful hotels in the world. Outstanding food, generous rooms, excellent spa service, phenomenal customer service by every member of the staff.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Miscellaine 님, Sao Paulo, BR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Perfect! Hotel is located in Karen, nearby the Giraffe Centre and the National Park. I received a 5 stars treatment since the moment I arrive there. Rooms are very spacious, clean and confortable. Would come back at anytime that I’m in Nairobi.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful suites in in upmarket Karen
I had a one night stay here to relax after a busy trip around Kenya. The grand main building houses the restaurant, bar and terrace, with the spa and pool out th back. I was greeted and taken to my room by a butler, who showed me round. My suite was huge, with a four poster bed and effective mosquito net. The bathroom was giant, with a toilet, shower, two sinks, free standing bath and dressing room. I also had a balcony that overlooked the beautifully landscaped garden. I had fresh fruit and flowers in my room as well as tea, coffee, kettle and mini bar. Breakfast had a large buffet, with interesting options such as Bircher muesli and watermelon juice, as well as the standard cereals, pastries and English breakfast. Dinner also had an extensive menu, with daily specials and a good wine list. I requested a late check out and they could only accommodate a one hour extension on my room. I stayed by the pool until my late night flight and showered using the spa showers.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Cathy 님, Sylvester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The property is breathtaking! Impeccably clean; the grounds, hotel, rooms, restaurant are all top notch. The staff is friendly, accommodating and everywhere you turn they are waiting to assist you. We arrived at mudnight and met our butler, the staff opened the restaurant for us and dinner was served. Nothing lacking. Best service I’ve had anywhere in Africa.
2018년 10월에 5박 숙박함

10/10 - 훌륭해요

jenni 님, canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous second stay
We had a less than satisfactory first stay at Hemingway’s, but when we returned a few weeks later they went out of thei way to make up for it. Great service recovery. Anyone can have an off day but it is how you treat a complaint that differentiates hotels. This is a lovely hotel with lovely big rooms (junior suites), set in beautiful gardens. Staff are all very friendly and eager to please. Nice breakfast buffet included and the restaurant had a good variety. Very peaceful and relaxing.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Marco

Beautiful hotel!
Excellent hotel in a beautiful setting! Service is impeccable and the staff is extremely friendly. The restaurant is very nice, but I wish it served African dishes as well. I will definitely come back the next time I am in Nairobi!
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

jenni 님, canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spoiled by check in failure
It’s a lovely new hotel (although surprisingly does not have universal power points - the only place not to have them - we even had them in the Masai Mara). Rooms are beautiful - bug, nice views and good bathroom. Staff on the whole very friendly. However our checkin was terrible. We arrived at 11:30 and check in is at 11. The receptionist did not even give us a smile or welcome us, but looked as though it was spoiling her day to deal with us. About the only comment was that she wasn’t expecting us until 12 and our room wasn’t ready, but it would only be a few minutes. OK - we are pretty easy going, so we went and sat near reception. We were very tired and had flown on a light plane from Segera Retreat, which was very bumpy, so my husband was feeling quite ill and just wanted to lie down. When it got to nearly 1pm, I went and found a more senior staff member and finally 2 hours after check in time we were in our room. George the concierge is terrific! We were leaving again at 4:30 am so really didn’t have much time to evaluate the hotel. We are back again for a 2 night stay on the 3rd October, so hopefully will have a better experience, At the moment we are planning to return to the Norfolk which we have used in the past for Safaris always had a great experience there, but we thought we would try Hemingway’s this time,
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Maybe one of the prettiest hotels in rooms I’ve ever stayed in. They upgraded me to the Meryl Streep suite so that was super nice!
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet, beautiful grounds and comfortable suites. Helpful staff.
2018년 8월에 2박 숙박함