Nakai, Kanagawa Prefecture hotel rooms at the APA Hotels

"Wonderful service and very polite staffs. Our family was very satisfied with staying at there. "

"Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!! "

"Beautiful place and excellent service "

"Ajisai Onsen Ryokan presents beautifully. The grounds fit in with the surrounding forest landscape, creating a sense of serenity. The staff were friendly, attentive, and accomodating of various requests, including changes to private onsen access on days when we were engagin in Hakone and Gora's experiences. The ryokan is well situated, close to Gora station and cable car, however, it is a difficult walk due to the general steepness of the area - especially with larger luggage or walking with small children - a taxi is recommended by the facility and myself alike. The waters of the onsen themselves are hot, but not so hot that young children cannot enjoy the experience too. In terms of dining, the breakfast options are traditional or western, and children amd babies are catered to as well. Overall, a fantastic experience, and I look forward to the opportunity to return in the future!"

"We loved our stay. It was very clean and very peaceful with gorgeous Mountain View’s and spacious rooms"

"Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine. "

"It was very clean and beautiful."

"Peaceful and fresh air, nice staff and everything clean."

"The hotel is gorgeous and perfectly located near Togendai station. Accessible by public transport, it was easy to get to from Tokyo. The rooms are perfectly suited for short stays but could be stretched for 3 or 4 days and still be super comfortable. Plenty of Instagram worthy photo opportunities, sensational breakfast and dinner. Staff are constantly helpful and wonderful. My only issue was 2 nights wasn't enough to catch everything that Hakone and the surrounds had to offer. Highly recommended."