대표 사진

루커리 홀 호텔에 대한 이용 후기 보기

4 out of 5
Main Road, Worleston, 낸트위치, 잉글랜드루커리 홀 호텔에 대한 보다 자세한 정보

4.5/5 매우 훌륭해요

383383개 실제 이용 고객 후기
청결 상태
4.6/5
청결 상태 92%
직원 및 서비스
4.5/5
직원 및 서비스 90%
편의 시설/서비스
4.4/5
편의 시설/서비스 88%
숙박 시설 상태 및 시설
4.5/5
숙박 시설 상태 및 시설 90%

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

Valentine's stay

Hotel situated in a lovely rural setting. Staff are friendly. We stayed in the old side of the hotel, room very tired. Buffet breakfast catering for all tastes was plentiful, however hot English buffet was cold
2월 2020에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Had a lovely time, we used the spa facilities as often as we could during our stay and enjoyed the bubble bed in the hydro pool. The grounds are spectacular and the staff are friendly and helpful, especially our lovely 'Portuguese' lady in the Restaurant
2월 2020에 3박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

Rooms were very nice. Beds are very comfortable, overall very clean and well presented. The only thing that wasnt right was the air conditioning was on automatic and would not be set lower. The bedroom had the heating on all night which made it difficult to sleep. The food and breakfast was nice however the service was a little slow. We waited 30 minutes for eggs on toast. The spa however was lovely. My pedicure was amazing and Karen who took care of me for the hour was lovely and so friendly. The facilties here are great. I wanted to stay longer. Overall quite happy with the hotel but small things just could have made it better.
1월 2020에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

1월 2020에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

1월 2020에 3박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

1월 2020에 2박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Amazing

Amazing room and stay didn’t want for nothing, was starving about midnight and the reception gentleman got me a coke and biscuits and crisps. Breakfast was amazing and dinner was stunning also
1월 2020에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Nice facilities, and room. Breakfast was nice, however it took an hour to have breakfast due to the slow service. It seemed they were short staffed
1월 2020에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

12월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

12월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

11월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

11월 2019에 1박 숙박함
0

2/5 별로예요

Happy face icon좋아요: 청결 상태, 직원 및 서비스
Sad face Icon별로예요: 숙박 시설 상태 및 시설

Overrated Drinks expensive Will not be returning Worst hotel I have been to
11월 2019에 1박 숙박함
0

2/5 별로예요

Happy face icon좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sad face Icon별로예요: 청결 상태

The hotel looked great on arrival and even the room was large. But when i ran a bath hair floated from the plug so i abandoned that and went to the shower to find more long dark hair. After my shower i was sitting on the bed when i felt something on my shoulder i moved to bat it off and it stuck to my wet hand. It was a large clump of dust debris which had beencollecting on the top of the headboard so when i saw where it came from and how dirty the room was i started to notice ore and more dirt.
11월 2019에 1박 숙박함
0

3/5 괜찮아요

Happy face icon좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Rookery hall

Friendly check in, great spa facilities. Comfy Bed, spacious room. Fantastic breakfast
11월 2019에 1박 숙박함
0

3/5 괜찮아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Lovely setting and very nice building with lots of old features. There are separate buildings meaning that some rooms need to be accessed by going outside, as does the spa and pool. This is fine unless it's cold or raining. The food was very good and beds comfortable, everything to a good standard. The thing that was not was access to the pool for children which wasn't made clear to my husband on enquiry before booking, despite asking. When we arrived and found that children weren't permitted in the pool from 5pm and only allowed in the following morning from 9-11, that basically ruined our evening. The whole idea of us having a stopover with our daughter here was a treat for her too, and this was a great let-down. The pool wasn't particularly busy, we were with one child, and there was one other couple with the same complaint and one child. If you have a policy like this please make it plain at the time of booking. I don't appreciate spending a couple of hundred pounds for this kind of experience, and had we known, we would have either booked elsewhere or not made the stop off at all. While the reception was very apologetic, there was no offer to make up for this inconvenience. Hence the average review, which is a shame.
10월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10월 2019에 2박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10월 2019에 1박 숙박함
0

3/5 괜찮아요

Happy face icon좋아요: 직원 및 서비스, 객실의 편안함

10월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Lovely hotel in the country. Great facilities
10월 2019에 2박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

Anniversary night away - big room and bathroom! Lovely pool, sauna and hot tub - didn’t have time for a spa treatment sadly! Food delicious and service was excellent throughout the hotel. Soft furnishings slightly “tired” but good quality
10월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

THE place to stay

We went with friends and we were all delighted with every aspect of our stay. One of our party required gluten free food and this was provided without any problem. Rooms impressive and all staff exceptional.
10월 2019에 3박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Beautiful hotel, impeccable customer service.

Excellent customer service, a wonderful warm welcome and a lovely well appointed room. Beautiful grounds and a great nights sleep.
10월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Property is lovely , old and quaint but clean Very fancy restaurant food lovely presentation but burger was too well done and tough
10월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

9월 2019에 5박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

9월 2019에 2박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Lovely location, great service , quiet and peaceful stay
9월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

FANTASTO para mi nessisito. In English, I tend to look for imperfections, but I could not find a fault in my 3days stay. The setting is wonderful and the staff were ALL happy and helpful.
9월 2019에 3박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Beautiful place, excellent room, excellent facilities, good food and very very friendly and helpful staff! Would return again
9월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Good Experience, well done

9월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

9월 2019에 3박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Bed

Best bed ever!!!
8월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Midweek break at Rookery Hall

Staff on arrival very friendly. Given room "october" but on entering there were cases already there. Went down to reception and we were given complimentary coffee while it was quickly rectified. The room was very nice, spacious with great views. The bed was very comfortable. The amenities were good. The first night we discovered the room was directly over the kitchen and was very noisey through the floor until about 11.30pm and again from 6.30am. There was also an air conditioning unit outside the bathroom window that was pretty noisey all the time. Overall though this did not detract from our stay. The breakfast was good on both days. Although Thursday morning had more choice on the buffet than Friday. We used the spa facilities on Wednesday evening and all day on Friday. It was nice and relaxing. However when we arrived on Friday morning we were surprised to see the end of the pool where the loungers were being jetwashed. There was water overspray blowing into the pool and over guests. This should be something undertaken when the pool is closed for health and safety surely? My husband booked champagne afternoon tea for Friday. It was very enjoyable. Good selection of food and great champagne and good coffee. A little difficult to find a member of staff to pay at the end though!
8월 2019에 2박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스

OK

The hotel was nice overall, but there was a decidedly fusty smell to our room, and breakfast was a disappointment- the veggie sausages were unappetising, the fruit covered on wasps, and very small portions for the hot breakfast.
8월 2019에 1박 숙박함
0

3/5 괜찮아요

Happy face icon좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

lovely setting, all the staff we encountered were very pleasant and friendly. The spa facilities are very good. The cooked breakfasts however were disappointing. We had to return both our cooked breakfast back after waiting for 3/4 hour for it on the first day .. We did inform them at the time and they did agree our breakfast was indeed not cooked well , that evening we found a nice bottle of red wine in our room as way of an apology. However my husbands cooked breakfast on the second day was still not up to scratch ..I stuck to continental breakfast which was nice,
8월 2019에 2박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8월 2019에 1박 숙박함
0

3/5 괜찮아요

Happy face icon좋아요: 객실의 편안함

Very disappointed sad to say ☹️
8월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8월 2019에 2박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8월 2019에 1박 숙박함
1

3/5 괜찮아요

Happy face icon좋아요: 직원 및 서비스

8월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

We were there for a wedding on July 26th. We had a large very pleasant room with a huge comfortable bed overlooking the grounds. Unfortunately there was a priblem with the toilet flush. We contacted reception Jess Davues was very hekpful and resolved the problem to our satisfaction
7월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

7월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

7월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Excellent friendly staff , treatments were mostly in available but it was one night no prob nice atmosphere
6월 2019에 1박 숙박함
0

5/5 훌륭해요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Excellent room, facilities and staff very helpful.
6월 2019에 1박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6월 2019에 3박 숙박함
0

4/5 좋아요

Happy face icon좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

20th Wedding Anniversary stay

A great stay at Rookery Hall. Highly recommended.
6월 2019에 1박 숙박함
0