비즈니스룸, 킹사이즈침대 1개 | 고급 침구, 책상, 노트북 작업 공간, 다리미/다리미판

데이즈 인 바이 윈덤 굿렛츠빌/내슈빌 여행 후기

2 out of 5
데이즈 인 바이 윈덤 굿렛츠빌/내슈빌
909 Conference Drive, Goodlettsville, TN

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 324개" "
평점 8 - 좋아요. 1004개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 178개" "
평점 4 - 별로예요. 1004개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 104개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Valentina

좋아요: 직원 및 서비스
The property was decent. If you have a car is about 15-20mins to downtown so that’s a plus. Area had some limited dining options. Place could use an update. Staff was friendly. Breakfast is very limited, tea, coffee, cereals and muffins. Overall is a decent stay for a quick trip.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Abdulmunim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady of reception is so rude she will abuse you spanish dosnt answer any questions if you ask question she get mad
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Hello Abdulmunim,We appreciate you sharing your feedback with us. We encourage guests to contact our management team directly to address any concerns for a thorough investigation into the matter. Your experience is valuable to us as we continuously strive to enhance our guests' experiences.

6/10 - 괜찮아요

Ana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El olor del cuánto era horrible como húmeda las instalaciones eran muy sucias y el desayuno que ofrecen no tiene nada que ver con desayuno solo tiene cereal no recomiendo este lugar
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Ana, We appreciate your feedback regarding your recent stay. We will share your comments with our housekeeping team to ensure a high standard of cleanliness is consistently maintained. Your input on breakfast options will be considered for future improvements. Thank you for bringing these concerns to our attention.

2/10 - 너무 별로예요

Loyda

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I opened one of the drawers and it was filled with roches crawling all over , I couldn’t even sleep thinking about it. I would not ever stay in a place like this !!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Loyda, We are sorry to hear about your experience, as this is not typical of our hotel standards. Cleanliness is our top priority, and we will address this issue with our housekeeping team immediately. Your feedback is valuable in helping us maintain our high standards of quality for all our guests.

10/10 - 훌륭해요

Candy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manish was very friendly at the front. Quite area with several food choices.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Candy,We are delighted to hear that Manish provided friendly service during your stay. Our hotel is conveniently located near a variety of dining options for our guests to enjoy. We hope you had an overall pleasant experience and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was very affordable being just outside of Nashville. However you get what you pay for. The room was very clean and I felt safe but the property needed a facelift. The ceiling was peeling off and the breakfast was non existent. Just muffins, toast and cereals.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Kelsey, We appreciate your feedback and are glad to hear you found the room clean and felt safe during your stay. We are always looking for ways to enhance our guests' experience, so we'll share your comments about the property condition and breakfast options with our team for consideration. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 - 별로예요

Katherine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unkept dirty rooms. Basic breakfast not worth the booking. Close to downtown but would recommend skipping this place.
답변 제공: Manager 님, 2024년 4월 9일
Hello Katherine, We apologize for your experience and appreciate your feedback. Our team will address the cleanliness issues mentioned to enhance our services. Thank you for bringing this to our attention.

8/10 - 좋아요

Christa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing I could say that it was wrong.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Christa, We are delighted to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back for more flawless moments in the future.

4/10 - 별로예요

Ely 님, Rock Springs

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our blanket had burn holes in it, and there was a dirty towel left behind in our bathroom from the previous person. Also the room was not clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Ely, We appreciate you sharing your feedback with us. Your comments have been noted, and we will address this with our housekeeping team to ensure our high standards are maintained to avoid such oversights in the future. Thank you for bringing this to our attention, we hope you will consider staying with us again for an improved experience.

2/10 - 너무 별로예요

JOSHUA

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door to bathroom did not shut because it’s missing pieces to the door knob, carpet was wet and the breakfast was a joke. Only had fruit loops, corn flakes, orange juice, old and dried out small muffins and chocolate donuts, oatmeal packets and a toaster for toast. Not ideal very basic
답변 제공: Manager 님, 2024년 4월 9일
Hello JOSHUA, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We will address the door knob and carpet issues with our maintenance team for immediate resolution. Your comments regarding the breakfast options have been noted for potential improvements in the future. Thank you for bringing these concerns to our attention.

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older property that has been “updated”. The room is clean. No frills. Walked across hwy to restaurant. Quiet.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Sandy, We appreciate your feedback on our hotel. We ensure our rooms are kept clean and offer a peaceful environment. If you need any assistance in the future, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Edwina

좋아요: 직원 및 서비스
Quick and easy!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Edwina,We appreciate your feedback and are glad to hear you found your stay convenient. If you have any further comments or suggestions, please don't hesitate to contact us.

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Samantha, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Allie

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Allie, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share with us, please don't hesitate to reach out. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me encantó ver el valor y respeto que le tienen a la palabra de Dios (Biblia).
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Anthony,Apreciamos su aprecio por nuestros valores. Fomentamos un ambiente acogedor para todos nuestros huéspedes. Si necesita más información sobre nuestras prácticas, no dude en comunicarse con nosotros. ¡Esperamos darle la bienvenida nuevamente en el futuro!

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice motel. The facility is very clean & the rooms are spacious. Beds were comfortable & actually queen size. Just cold items for breakfast mostly, but you could make toast or oatmeal and the coffee was good.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Chris, We are pleased to hear that you enjoyed our clean and spacious rooms, comfortable queen-sized beds, and breakfast options. Your feedback is valuable to us as we strive to provide a pleasant stay for all our guests. Kindly reach out to our management team directly for any further assistance.

4/10 - 별로예요

Amber

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Amber, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our team with any specific feedback to help us improve. We value your input and would like the opportunity to address any concerns you may have had.

10/10 - 훌륭해요

julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quick check in, convenient to highway and dining options. Nice big room.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello julie,We're delighted to hear that you found our check-in process efficient and enjoyed the convenience of our location. It's wonderful to know that you appreciated the spaciousness of your room. Should you have any future stays with us, feel free to reach out for assistance.

10/10 - 훌륭해요

Vanesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff :-) clean place. Thanks :-)
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Vanesa,We are delighted to hear that you found our staff accommodating and enjoyed our clean facilities. Your satisfaction is our top priority. If you have any more feedback or need assistance in the future, please don't hesitate to reach out to our management team.

4/10 - 별로예요

Izzy

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Izzy, We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.

4/10 - 별로예요

KAREN 님, BROOK PARK

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Man at reception desk desk was rude!!! Breakfast was stingy!-yogurt, toast, stale mini donuts, stale mini muffin, and cold cereal.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello KAREN,We are sorry to hear about your experience at the reception desk and with the breakfast offerings. Your feedback is valuable for us to improve our services. We hope you will consider reaching out to our management team to further discuss your concerns.

8/10 - 좋아요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was not as advertised in picture. Shade needs to be replaced in window. There were hardly any breakfast options to choose from.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Stephanie,We appreciate your feedback and will address the issues mentioned accordingly. Your comments will help us improve our services for future guests. Thank you for bringing these to our attention.

6/10 - 괜찮아요

andrea

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello andrea,We appreciate you choosing our hotel for your stay. We hope you had an enjoyable time with us, and we look forward to welcoming you back soon to ensure your next stay is even better.

4/10 - 별로예요

Aria

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite having a sign saying the room was smoke free and there would be a cleaning fee tacked on, our room smelled like smoke when we arrived. Bath was broken (shower still worked). Pillows were lumpy, blankets were old. Breakfast was meh. The water pressure of the shower was great, but the water itself smelled heavily of chlorine. The location was great for travelers to spend the night as it was right off the highway for easy coming and leaving.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Aria, We appreciate your detailed feedback about your recent stay, and we apologize for any inconvenience you experienced. We're glad you found our location convenient for your travels. Your comments have been shared with our team for review and improvement purposes. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.

4/10 - 별로예요

Becki

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Ok so I have a lot to say so let me start with the positive. The staff were amazing! Friendly, helpful, and professional. They did the best they could with what they had to work with. The beds were comfortable and clean. Towels were free from spots or stains and we're fresh smelling. Ok now on to the not so positive. The in room coffee pot had no coffee, creamer or sugar. The fridge had not been wiped out from the previous guest. I personally cleaned it before I put our soda in it. The bathroom lights didn't all work. The heat lamp would not turn on. It had a timer switch and in my thinking oh this is how to make it work I turned it and it popped back and cut the end of my finger. Nothing horrible just very unexpected. The lamp by the bed randomly would flash off and on. There is like zero water pressure at the hotel so if you have thick hair plan on a long long shower to wash your hair or there's a salon down the street It's on the main road so there's quite a bit of road noise. However if your needing just a place to sleep and move on the next morning the beds are comfortable. Remember you get what you pay for. Again the staff are great
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Becki, We appreciate your kind words about our staff's professionalism and helpfulness, as well as the cleanliness of our beds and towels. Your feedback about the in-room amenities and maintenance issues are duly noted and will be shared with our team for improvement. We regret any inconvenience caused and will address these aspects to ensure a more seamless experience for our future guests. Thank you for taking the time to share your insights with us.

10/10 - 훌륭해요

Debbie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient to shops and food and close to airport
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Debbie,We are thrilled to hear that you found our hotel's location to be convenient for your needs. Being close to shops, restaurants, and the airport is a great advantage for our guests. We hope you had a comfortable stay with us and enjoyed your time in the area. Feel free to reach out to our management if you have any further feedback or inquiries.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient stay for the night in between travels destination
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Christine,We are delighted to hear you found our hotel convenient for your stopover. We hope you had a pleasant rest and enjoyed our services. If you have any further feedback, feel free to reach out to us.

6/10 - 괜찮아요

Marcia

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
The check-in procedure was not good. Apparently they were having issues with the computer. They did not give us any receipt…at check in or even in the morning when we left. We hope our receipt from Expedia is actually what we paid Very scant “breakfast”
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Marcia,We apologize for any inconvenience you experienced during check-in. Please feel free to reach out to our management for clarification on your billing. We appreciate your feedback on the breakfast offerings and will take it into consideration for future improvements.

2/10 - 너무 별로예요

Melesoji

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Melesoji, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any details on how we can improve our services for the future. We value your input and would love to make things right for you.

6/10 - 괜찮아요

Tina

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Tina, We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we can improve on, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future.

10/10 - 훌륭해요

Dillon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for the overnight business traveller. Clean, good water pressure in shower, easy parking in front of hotel room. Breakfast is to-go style. No frills.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Dillon,We appreciate your positive feedback regarding our convenient amenities and services. Our team is delighted to have provided you with a comfortable stay tailored to a business traveller's needs. Should there be any issues, we recommend reaching out to our management directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Patricia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Diane,We appreciate you taking the time to provide feedback on your recent stay with us at the hotel. We are glad to hear that you had an excellent experience and hope to welcome you back soon for another enjoyable stay.

2/10 - 너무 별로예요

Jessica Lee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are extremely ran down and dirty. I checked out about a half hour after I checked in. I was traveling alone for the first time and did not feel safe.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Jessica Lee, We are sorry to hear about your experience and appreciate your feedback. Our team takes cleanliness and guest safety very seriously, and we will address this matter promptly. Your comments will help us improve for future guests.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Diane,We appreciate your positive feedback and are thrilled to hear you had an excellent stay with us. Our team works hard to ensure all guests have a memorable experience. Should you have any future concerns, we encourage you to reach out directly to our management team. Your satisfaction is our top priority. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Margaret 님, Dayton

Bathroom needs thorough cleaning. Leaking toilet so water filled toilet tank every 15 minutes.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Margaret, We appreciate your feedback regarding the cleanliness of the bathroom and the maintenance issue you experienced during your stay. We will address these concerns with our team to ensure our high standards are being met. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Carlos

연인과의 여행, 출장 여행
Nice
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Carlos, We appreciate your positive feedback and are delighted you enjoyed your stay with us! If there's anything we can do to enhance your future experiences, please don't hesitate to let us know.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Thomas,We appreciate your positive feedback on our hotel's value. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.

2/10 - 너무 별로예요

Jeremy

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Jeremy,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

2/10 - 너무 별로예요

Reno

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in! 2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange towels! It's really absurd! Aren't towels supposed to be provided for free by the hotel? I feel absolutely insecure and uncomfortable staying here! I'm giving a one-star rating only because I can't give less! I never want to come back here again!
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Reno,We apologize for any inconvenience you may have experienced during your stay. The hotel's policy on additional fees is outlined at the time of booking. As for the unexpected visitor to your room, please rest assured that we have processes in place to ensure the safety and security of our guests. Your feedback will be shared with the relevant team for further review.

2/10 - 너무 별로예요

Vanessa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks nothing like the pictures, its ugly and nasty. I wanted to leave right away! When I was checking in the lady was rude, she was on the phone the whole time. When I got the keys she basically threw it at me and said its upstairs. The room was dirty, my husband and I went to buy cleaning supplies and towels. We called to let them know about the faucet leaking and when "maintenance" showed up, he said we just needed to close it right. The faucet leaked all weekend.
답변 제공: Manager 님, 2024년 3월 1일
Hello Vanessa, We're disappointed to hear about your recent experience. We take guest feedback seriously and strive for exceptional service. Your concerns will be shared with the relevant teams for improvement. We apologize for any inconvenience caused during your stay and regret that your expectations were not met. We appreciate you bringing this to our attention for ongoing evaluation and enhancement.

8/10 - 좋아요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Michel, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Christopher Soriano

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Front door was closed when we arrived at 2 in the morning
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Christopher Soriano,We apologize for any inconvenience this may have caused and regret that you experienced this delay at check-in. Your feedback is important to us and will be shared with our team for future improvements. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Haydee Alberti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like very much. It's quiet and beautiful place
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Haydee Alberti,We are delighted to hear that you found our hotel to be a quiet and beautiful place during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

4/10 - 별로예요

Erica

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was dirty and old. There were parts of the ceiling coming apart and the beds had big hunks of plastic hanging off of them
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Erica, We regret to hear your recent stay did not meet expectations. We value your feedback and will share your comments with our team for further review. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Roxanna

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Roxanna,We are thrilled to hear that you had a great experience at our hotel! We hope to welcome you back again soon for another wonderful stay.

10/10 - 훌륭해요

Mert

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Mert,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back again in the future for another great stay!

6/10 - 괜찮아요

Fernando

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
the sheets were dirty, and they never wanted to remake our bed or change the trash when we asked. The service was very poor. The only upside is that there is a lot of food in walking distance.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Fernando, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide excellent service and cleanliness to all our guests. We appreciate your mention of the convenient location near a variety of dining options. We will pass your comments along to our team for review and improvement.

8/10 - 좋아요

Hanumanth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Hanumanth, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attention from the front desk excellent
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Maria,Thank you for taking the time to share your feedback about the excellent attention you received from our front desk. We strive to provide exceptional service to all our guests. Your kind words will be passed along to our team members, as it motivates us to continue delivering outstanding hospitality. Should you have any future travel plans, we would be delighted to welcome you back.