외관

더블트리 바이 힐튼 호텔 내슈빌 다운타운 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 172개 이용 후기 중 82개" "
평점 8 - 좋아요. 172개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 172개 이용 후기 중 23개" "
평점 4 - 별로예요. 172개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 172개 이용 후기 중 11개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms were really comfortable. Only one working elevator, and cannot take the stairs from the 9th floor was inconvenient. House keeping employees were friendly and helpful.
2024년 4월에 3박 숙박함
답변 제공: Shannon 님, 2024년 5월 2일
Hello Laura. Thank you for taking time to share about your stay with us. I am sorry to hear of the issues you faced with the elevator, but I am happy to hear that you had good encounters with our staff. We hope to see you again soon!

10/10 - 훌륭해요

Carey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Shannon 님, 2024년 4월 12일
Hello Carey! Thank you for choosing to stay at the DoubleTree during your visit to Nashville. I am so happy to see that you had a great experience with us! We hope to see you again soon!

8/10 - 좋아요

John Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location to Broadway stripe was convenient if ypu don't mind walking down hill and then up hill going back to hotel.
2024년 3월에 3박 숙박함
답변 제공: Shannon 님, 2024년 4월 5일
Hi John! I love our location in relation to all of the fun things downtown Nashville has to offer. I am happy that it was a good one for you. We hope to see you again on your next visit to Music City!

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Theresa Doubletree Nashville 님, 2024년 4월 2일
Thank you Dawn for your 5 out of 5 review. We greatly appreciate your feedback and look forward to your next visit!

10/10 - 훌륭해요

Lynn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent the night in Nashville. Short walk to Broadway. Room was very nice and beds were comfortable.
2024년 3월에 1박 숙박함
답변 제공: Shannon 님, 2024년 4월 1일
Hello Lynn! I am happy to hear that you found our accommodations and location good for your stay with us. We hope to see you again next time you visit Nashville!

8/10 - 좋아요

Hiroshi 님, Glasgow

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
Good gym
2024년 3월에 1박 숙박함
답변 제공: Shannon 님, 2024년 4월 1일
Thank you, Hiroshi, for your comments regarding our gym. We hope that and the other features of our hotel bring you back on your next visit to Music City!

10/10 - 훌륭해요

Corey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Easy walking distance to attractions and dining. I would stay here again.
2024년 3월에 5박 숙박함
답변 제공: Shannon 님, 2024년 4월 1일
Thank you for staying with us, Corey! I, too, love our location and its proximity to so many fun things Nashville has to offer. We hope to see you again soon!

10/10 - 훌륭해요

Brittlei

2024년 2월에 1박 숙박함
답변 제공: Shannon 님, 2024년 3월 24일
Hello Brittlei! Thank you for choosing the DoubleTree during your time in Nashville! We hope to see you again next time you visit Music City!

10/10 - 훌륭해요

Susan

2024년 2월에 4박 숙박함
답변 제공: Shannon 님, 2024년 3월 24일
Hello Susan! Thank you for staying with us during your time in Music City! I am happy to see you enjoyed your stay. We hope to see you again!

10/10 - 훌륭해요

tisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really nice, 🍪 were delicious 😋 close to the venue for our concert. Staff was nice. No complaints. Would stay again.
2024년 2월에 2박 숙박함
답변 제공: Hassaan 님, 2024년 2월 29일
I am glad that you enjoyed your stay with us in Nashville! Your comments will aid us in further motivating our staff to deliver exceptional service!

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Guys at Valet parking went above and beyond. The gentleman that check me in had no personality, was not friendly and I went out of my way to try and get him to smile. I wasted my time.
2024년 2월에 1박 숙박함
답변 제공: Hassaan 님, 2024년 2월 29일
I am very sorry that your check in experience was not in accordance with our standards. We will investigate and address this comment with the staff member who checked you in.

8/10 - 좋아요

NIKKI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Shannon 님, 2024년 3월 4일
Thank you, Nikki, for taking the time to rate your stay with us. We are always seeking ways to improve guest experiences, so we will work hard to ensure your next visit with us goes from a 4 to 5!

8/10 - 좋아요

Leigh Ann

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very inconsistent temperature wise. The tv remote didn’t work.
2024년 2월에 1박 숙박함
답변 제공: Hassaan 님, 2024년 2월 29일
I am sorry your room temperature was inconsistent and the tv remote didn't work. We will have our engineering team address these issues in the room you stayed in.

10/10 - 훌륭해요

marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très propre , service impeccable. Chambre propre et sans bruit
답변 제공: Shannon 님, 2024년 2월 13일
Thank you for your feedback! I am happy to see that you had a great stay with us. We look forward to seeing you on your next visit to Nashville!

6/10 - 괜찮아요

Ashley

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Shannon 님, 2024년 2월 15일
Thank you for your feedback regarding your stay with us. We hope to see you on your next visit to Nashville.

10/10 - 훌륭해요

Scott 님, Cherryville

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location away from the noise. Easy walk for those in shape not if you are older and have a hard time walking.
2024년 1월에 6박 숙박함
답변 제공: Shannon 님, 2024년 3월 6일
Hello Scott! Thank you for sharing about your time with us. I agree - one of my favorite things about our location is that it's close enough to walk to so many great places but far enough away that you don't hear the noise when it's time to rest. We hope to see you again on your next visit to Nashville!

6/10 - 괜찮아요

Dwight

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Felt the cost of stay did not match accommodations. Small rooms small bathroom. General areas were average.
2024년 1월에 2박 숙박함
답변 제공: Hassaan 님, 2024년 2월 5일
Thank you for your review. We learn from your review and will do our best to improve our guest experience.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hassaan 님, 2024년 2월 5일
Thank you for an amazing review!

4/10 - 별로예요

Kristi

단체 여행
We had 2 rooms booked. One room was very musty smelling and had paint chipping off the ceiling. Window sills had black under the paint you could see (appeared to be mold?). Also, we were not informed we needed to request towels or housekeeping but we found out at 12pm when we returned to our messy room from earlier in the day. Just very disappointing and not Hilton standards.
2024년 1월에 2박 숙박함
답변 제공: Shannon 님, 2024년 1월 8일
Thank you, Krisit, for your feedback regarding your stay with us. I am sorry to hear of the issues you faced. I will look into your reservation and locate the rooms you were in to ensure the condition issues are addressed. We hope you will consider staying with us again on your next visit to Nashville.

10/10 - 훌륭해요

Lisa Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean and staff were polite and friendly.
2024년 1월에 3박 숙박함
답변 제공: Shannon 님, 2024년 1월 8일
Thank you, Lisa, for sharing about your experience at our hotel. I'm happy to see that it was a good one! We hope to see you again on your next visit to Nashville!

8/10 - 좋아요

Javier

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2024년 1월 8일
Thank you, Javier, for sharing about your experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Theresa Doubletree Nashville 님, 2024년 1월 4일
Thank you Richard for your 5 out of 5 Review and we hope to see you again soon!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Theresa Doubletree Nashville 님, 2024년 1월 4일
Thank you Kristen for your 5 out of 5 review and we hope your travels bring you this way again soon!

8/10 - 좋아요

Rodney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facility, well maintained, conveniently located BUT very pricey, especially considering that rooms are only cleaned IF the guest requests - otherwise, beds are not changed and room is not cleaned daily. Likewise, the price of valet parking ($55/day) was way too high.
2023년 12월에 2박 숙박함
답변 제공: Shannon 님, 2023년 12월 31일
Thank you, Rodney, for your feedback regarding your stay with us. This will help as we seek to continue to elevate guest experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Abby

2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 31일
Thank you, Abby, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 - 훌륭해요

Jennie 님, Amory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Shannon 님, 2023년 12월 31일
Thank you, Jennie, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 - 훌륭해요

Andrew

2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 31일
Thank you, Andrew, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 - 훌륭해요

edward

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 25일
Thank you, Edward, for your feedback regarding your stay with us. I am happy to hear you had a great experience! We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Gregory Culbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Shannon 님, 2023년 12월 17일
Hello Mr. Culbert. I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

thomas

2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2024년 1월 8일
Thank you, Thomas, for sharing about your experience at our hotel. I'm happy to see that it was a good one! We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 17일
I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Edward 님, Houston

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Shannon 님, 2023년 12월 17일
Hello Edward. I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Randy

2023년 12월에 3박 숙박함
답변 제공: Shannon 님, 2023년 12월 14일
Thank you, Randy, for taking the time to rate your experience with us. I am happy to see that it was a good one. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Kenji

2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 31일
Thank you, Kenji, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 - 훌륭해요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything i needed was provided......location was perfect....booking was easy through EXPEDIA would stay at this property again
2023년 12월에 2박 숙박함
답변 제공: Shannon 님, 2023년 12월 10일
Thank you for your feedback regarding your stay with us. I am happy to see you had a great experience. We hope to see you again on your next visit to Nashville!

8/10 - 좋아요

Jeffrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. It seemed a little old but clean enough. Didn't like getting a wheelchair capacity room and shower. Didn't like being adjacent to the cleaning staff elevator. Very noisy early am and late night. Didn't like that parking was so very expensive per night at $55.00 instead of the usual $30 - $39 per night at most places. Didn't like the breakfast was so expensive. Location is really good. Cookies are really good. Elevators were very quick.
2023년 11월에 2박 숙박함
답변 제공: Shannon 님, 2023년 12월 10일
Thank you for your feedback regarding your stay with us. Your comments will help as we are always seeking ways to create great experiences for our guests.

10/10 - 훌륭해요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Clean!
2023년 11월에 4박 숙박함
답변 제공: Shannon 님, 2023년 12월 9일
Thank you for sharing about your experience with us. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 9일
Thank you for your feedback regarding your stay. We are happy to see that it was a great one. We look forward to welcoming you back on your next visit to Nashville!

10/10 - 훌륭해요

Cleo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Shannon 님, 2023년 11월 26일
Thank you for your feedback regarding your stay with us. I'm happy to see you had a great experience at our hotel. We look forward to seeing you on your next visit to Nashville!

8/10 - 좋아요

Douglas Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk, restaurant and valet staff were excellent. Very helpful, courteous and accommodating. Rooms a little old school as far as lay-out. Bathroom a little tight but room nice size. Ordered in one night, the pizza and cheeseburger delivered to the room were excellent. Location perfect. Not too close to Broadway (thankfully) but centrally located to many other attractions. Used a car service and arrived at most places in 10 minutes or less from hotel. Many others within walking distance. Would stay again.
2023년 11월에 4박 숙박함
답변 제공: Shannon 님, 2023년 11월 26일
Thank you for your feedback regarding your stay with us. We look forward to seeing you on your next visit to Nashville!

2/10 - 너무 별로예요

Brooke

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid for a king room that was extremely small. You could barely walk around the bed. The smallest king room I have ever stayed in. Floor was not clean. Room service was fast. TV not a smart TV and was very outdated. Valet was AWFUL! We wanted an hour at 8am both my husband and I were late for our obligations. I will not be staying here again. We have stayed many places in Nashville and much better service! Never have I ever waited that long for my car with the price we paid.
2023년 11월에 1박 숙박함
답변 제공: Hassaan 님, 2023년 11월 17일
Hello,I am very sorry to hear that you had a bad experience during your stay at our hotel. We ae continually invested in improving our guest experience and your comments will help us to create the necessary changes to improve the issues you experienced during your stay.

2/10 - 너무 별로예요

Matthew

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Shannon 님, 2023년 11월 14일
Hello.. I am sorry to see that you had a negative experience at our hotel. We are always seeking ways to improve guest experience. If you don't mind, please reach out to the hotel directly so we can learn more, so we know how we can improve moving forward.

10/10 - 훌륭해요

karen

2023년 11월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 4일
Thank you, Karen, for your feedback regarding your stay with us. I am happy to see that you had a great experience. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Tami

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was in a great place situated in downtown. It was easy to locate and conveniently located near the airport. The hotel was clean, nicely decorated and the restaurant served delicious food.
2023년 10월에 1박 숙박함
답변 제공: Shannon 님, 2023년 11월 11일
Thank you, Tami, for your feedback regarding your stay with us. I am happy to hear that it was a good one! We look forward to welcoming you back on your next visit to Nashville!

10/10 - 훌륭해요

nancy

2023년 11월에 1박 숙박함
답변 제공: Shannon 님, 2023년 12월 4일
Thank you, Nancy, for your feedback regarding your stay with us. I am happy to see that you had a great experience. We hope to see you again on your next visit to Nashville!

8/10 - 좋아요

Thomas 님, Burlingame

2023년 11월에 3박 숙박함
답변 제공: Shannon 님, 2023년 12월 4일
Thank you, Thomas, for your feedback regarding your stay with us. I am happy to see that you had a good experience with us. We hope to see you again on your next visit to Nashville!

10/10 - 훌륭해요

Robert A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Will definitely go back
2023년 11월에 2박 숙박함
답변 제공: Shannon 님, 2023년 11월 11일
Hello Robert! I am happy to hear that you had a great stay with us. We look forward to welcoming you back on your next visit to Nashville!

8/10 - 좋아요

Richard

2023년 10월에 4박 숙박함
답변 제공: Shannon 님, 2023년 11월 26일
Thank you for your feedback regarding your stay with us. We look forward to seeing you on your next visit to Nashville!

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Shannon 님, 2023년 9월 30일
Thank you for taking the time to rate your experience at our hotel. I am happy to see that it was a good one, and we will continue to work to create even better experiences in the future.

4/10 - 별로예요

Nicole 님, Oakland

별로예요: 숙박 시설 상태 및 시설
Room is very outdated! Smells very musty and no vent in the bathroom. Could use a DEEP clean!
2023년 9월에 1박 숙박함
답변 제공: Shannon 님, 2023년 9월 20일
Thank you for your feedback regarding your stay with us. I am sorry to hear of the condition of your room. Our team will be sure to address the issues you faced to ensure better experiences in the future.