Absolutely disgusting service. My family and I had one of the worst experiences imaginable at this hotel. During our stay, our personal belongings were stolen directly from our room, which is supposed to be a secure and private space. We were shocked, devastated, and honestly terrified knowing that someone had gone through our things while we werenโt there.
When we tried to calmly report the incident to the hotel staff and ask for help, we were treated with complete disrespect and zero empathy. Instead of offering any kind of support, investigation, or even basic decency, the staff responded with hostility and eventually kicked us out of the hotel. No apology, no solution, nothing. Just blatant disregard for our safety and well-being.
We were left with no assistance, no place to stay, and the trauma of having our privacy completely violated. This place is unsafe and unprofessional. Iโve never experienced such cold, careless, and unacceptable behavior from a hospitality business.
Do not stay here. If you do, please be extremely cautious with your belongingsโlock them up, take them with you, or better yet, just stay somewhere else entirely. This hotel clearly does not value their guests or their safety. Save yourself the stress, the fear, and the complete lack of customer service.