로비

라 퀸타 인 & 스위트 바이 윈덤 내슈빌 에어포트 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1100개 이용 후기 중 388개" "
평점 8 - 좋아요. 1100개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1100개 이용 후기 중 181개" "
평점 4 - 별로예요. 1100개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1100개 이용 후기 중 125개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hot breakfast included. Housekeeping only services the room on the third day. I couldn't control the shower flow - it was very high. Bed, TV and WiFi were good.
2024년 4월에 4박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 23일
Thank you for your valuable feedback regarding your stay. I am very pleased to hear you enjoyed breakfast and the comfort of the room. I will take a look at the room you stayed in for the water pressure to make sure it is functioning properly. We look forward to having you stay with us again in the future.

8/10 - 좋아요

Billy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and neat rooms with all amenities. Location close to the interstate. Not the best neighborhood and only fast food restaurants.
2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 22일
Thank you Billy for your review. I am very happy you appreciated the cleanliness and amenities we have to offer.

6/10 - 괜찮아요

abby

Chair instead of a couch like was advised
2024년 4월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 21일
Thank you for your review, it is important to us. We hope to see you again

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel really close to the airport with a fast shuttle service
2024년 4월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 20일
Thank you for taking the time to give your opinion about our hotel. We are pleased to know that you had a good experience with our airport service.

10/10 - 훌륭해요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was meant to be 1 night but we stayed 3. Parked the car up and used Uber to visit Nashville each day/evening. Cheaper than parking at around $20 a journey. Opryland is also only a short drive away. We found the location ideal for us. The hotel is newly renovated and so is modern, extremely clean and well maintained. Breakfast each morning was the good quality and plentiful.
2024년 4월에 2박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 18일
Thank you for taking the time to give us your feedback. Our team is working daily to provide our guests with an excellent experience. We hope to see you again

10/10 - 훌륭해요

Zina

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 15일
Thank you Zina for your kind review. We are so pleased you had an enjoyable stay with us and we look forward to serving you again.

6/10 - 괜찮아요

Frederick

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 15일
Thank you Frederick for your review. What could we have done better. I'd very much like to know where we can improve.

10/10 - 훌륭해요

Mark 님, Surrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good convenient hotel from the the airport great stay.
2024년 4월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 13일
Dear MarkThank you for your feedback. We are glad to know that everything went well during your stay. We hope to see you again.

10/10 - 훌륭해요

kelli

2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 14일
Thank you kelli for your review. We are so pleased you enjoyed your stay.

8/10 - 좋아요

Larry 님, Greeneville

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice place for the price. For some reason someone unplugged the A/C and the TV and we didn't see it and has to call Maintenance. The situation was corrected. The main elevator was broke so we had to go to the 2nd floor for ice.
2024년 4월에 2박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 12일
Thank you for taking time to review our hotel. We must apologize that your rest was disturbed in any way. Our team will discuss your feedback to ensure a more peaceful and relaxing experience for our guest.

8/10 - 좋아요

Kim

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 11일
Thank you Kim for your review. We are so pleased you enjoyed your stay with us.

10/10 - 훌륭해요

Alaun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I like: staff is friendly and accommodating and room was nice and had all the amenities we need/want. What I disliked: area seems a little busy and loud.. lots of sirens through the night and day. Could have just been this particular day tho.. I’d stay here again, for sure, just bc of the staff alone!
2024년 4월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 11일
Thank you for your review and for choosing our hotel. I am glad to hear that we will be your top choice when you visit Nashville . We look forward to welcoming you back soon

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The desk staff with both nights were awesome! It was very close to the airport, so super convenient!
2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 10일
Thank you so much Kathryn for your kind words. We are so pleased you had a great experience. We hope you will choose us again in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 9일
Thank you John for your review. We are pleased you had an enjoyable experience.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle to the airport was a must. I will stay here again on my next trip.
2024년 4월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 6일
Thank you Erin for your review. We are so pleased you had a great experience. We look forward to serving you again.

10/10 - 훌륭해요

Kathryn

2024년 4월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 7일
Thank you for taking time to review our hotel. We look forward to serving you again

6/10 - 괜찮아요

Clair

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room dingy, towels torn.
2024년 4월에 1박 숙박함
답변 제공: Raquel R-GM 님, 2024년 4월 6일
Clair,Thank you for taking the time to respond regarding your recent hotel stay. I am very disheartened to hear it was anything less than exceptional. I do appreciate your candor and will be addressing the issue with my housekeeping and laundry team.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Anna was very helpful. Front desk help
2024년 4월에 1박 숙박함
답변 제공: Raquel R - Gm 님, 2024년 4월 4일
Thank you for your review, we are glad to hear you had such a good experience and I cannot wait to tell Ana that she helped make that happen.

8/10 - 좋아요

Yanbao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
pretty much
2024년 3월에 3박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 2일
Thank you for your review. I am happy to hear you had an enjoyable stay and look forward to serving you again.

8/10 - 좋아요

Francis 님, Bartlett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was affordable
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 2일
Thank you Francis for your review. I am glad to hear you enjoyed your stay with us and I hope you will consider us again in the future when stayingin Nashville.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very close to the airport, clean, and quiet. The staff was very nice and helpful. I would stay here again if I am in town.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 30일
Thank you Emily for your review. We are glad you had a pleasant experience with us and found us to be clean and convenient. We are happy to serve you again whenever you are in the area.

4/10 - 별로예요

Andres

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To much. Noise at night we couldn't sleep
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 29일
I am so sorry Mr. Andres that you did not have an enjoyable night's sleep. May I ask, was it due to other guests, or external noise?

8/10 - 좋아요

kerry

출장 여행
Great location to access Nashville
2024년 3월에 2박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 27일
Thank you Kerry for your review we are glad you had a pleasant stay.

10/10 - 훌륭해요

Cathy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tomasina was amazing. She was the clerk that checked us in. My son is at TriStar Centennial Medical Center and had open heart surgery and she prayed with me. Best employee ever!!!
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 29일
Thank you Cathy for your wonderful review. You and I spoke briefly while you were on property and I am so glad to hear your son is doing well. Yes, Thomasina is truly a blessing to have as a colleague and a friend. I am happy you were put a little at ease with your interaction with her.

8/10 - 좋아요

ERSEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 29일
Thank you for your review. We are pleased you had an exceptional stay.

10/10 - 훌륭해요

Charlotte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Speedy check in The clerk was super helpful
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 27일
Thank you for your review, we are so pleased you enjoyed your stay.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very welcoming and the room was very clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 27일
Michelle,Thank you so much for your review. I am so pleased to hear that you had an enjoyable experience with us. We look forward to serving you again.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recent renovations are nice, room was clean and fit and finish were good. Main elevator was out of service and the other seemed on its way there too, but otherwise no complaints about the place. Breakfast had a good selection, although frequently out of popular hot items.
2024년 3월에 3박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 26일
Thank you Matthew for your response. I am very glad you had an enjoyable experience with us. We enjoy making sure our guests are well taken care of. My apologies that we ran out of breakfast items, I will review this for our ordering cycle.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 26일
Thank you Luis for your review.

10/10 - 훌륭해요

trish

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you again to the front desk worker that helped resolve a date issue with the reservation/expedia that I had booked 10 minutes prior to arrival. He deserves a raise!
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 26일
Thanks so much Trish for your kind words regarding our front desk agent. I am so glad that he was able to assist you and resolve your issues. We love to make sure our guests are well taken care of.

8/10 - 좋아요

James

2024년 3월에 2박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 15일
Thank you James for your review. We are so pleased you enjoyed your stay.

6/10 - 괜찮아요

Eric

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff was not responsive and slow to certain questions. Gym was bad. Room was nice.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 25일
Thank you Eric for your feedback. I am so very sorry to hear that staff was unresponsive to your needs. I would very much like to find out more about what happened. Can you provide more detail?

6/10 - 괜찮아요

Anthony

연인과의 여행
별로예요: 직원 및 서비스
Lots of young kids parting, very noisy!
2024년 3월에 2박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 25일
Thank you for your feedback Anthony. I appreciate the comments and do apologize if it was a bit loud due to other guests in the hotel.

10/10 - 훌륭해요

Cody

2024년 3월에 1박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 13일
Dear Cody.Thank you for taking the time to review our hotel. It is important for us to know that everything went well with your stay. We hope to see you again soon

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no thanks
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 19일
Thank you David for your review. We are pleased you enjoyed your stay with us.

10/10 - 훌륭해요

Trina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night for baseball. Clean updated room. Dog friendly. Hallways could use a vacuum though. Grateful they accommodated and put us on the first floor.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 18일
Thank you Trina for your review. I appreciate the feedback and will take that back to my housekeeping team. So glad you had an enjoyable experience with us.

10/10 - 훌륭해요

Lance

2024년 3월에 2박 숙박함
답변 제공: Alejandra Jaramillo 님, 2024년 4월 7일
Thank you for giving us a perfect rating. We look forward to welcoming you back to the hotel in the near future

10/10 - 훌륭해요

Leslie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice, friendly staff would stay again.
2024년 3월에 3박 숙박함
답변 제공: Raquel R - Gm 님, 2024년 3월 18일
Thank you Leslie. I really appreciate your kind comments, especially about the friendliness of the staff. We know you have several options in this area and we are glad you chose us.

8/10 - 좋아요

Kendria 님, Bartlett

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good rate, quiet property, spacious room, clean exterior, decent breakfast. There was some rusting and stains in the tub and red spots on the carpet but otherwise clean and fragrant (smelled of bleach and cleaning products which i appreciated). Will book again if i come back to the area.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 17일
Thank you Kendria for your kind review. I appreciate the candor as to what you liked and where we can improve. We are working on updating the tubs and I will most definitely be looking into the red carpet stains, so thank you for bringing those to my attention. We would love to have you back in the future.

10/10 - 훌륭해요

Jenifer

2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 4월 4일
Thanks for the great review. We are so glad you enjoyed your stay.

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ana at the front desk. Very professional
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 12일
Thank you Charles for your review. We are glad you had a great experience at our hotel and that Ana was a part of making that happen for you. We are so happy she is a member of our team.

10/10 - 훌륭해요

Marietou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place and nice staffs
2024년 3월에 2박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 8일
Thank you for your review. WE are so pleased you enjoyed your stay with us.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They've redone the whole motel it's beautiful bigger showers and new commodes the only complaint that I have is the air conditioner none of the controls worked. They had a good breakfast this morning.
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 8일
Thank you for your review. We are so pleased you had an enjoyable stay with us. I am sorry you had issue with our air conditioning system. There is a lot of confusion with the thermostat on the wall sometimes. But I will make sure to address with my maintenance team to look at it and ensure it is working properly.

8/10 - 좋아요

Danyelle

2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 25일
Good day Danyelle,Thank you for your review. We are pleased you enjoyed your stay.

10/10 - 훌륭해요

Gerrit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
,
2024년 3월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 6일
Thank you Gerrit for your review. We are so glad you had an enjoyable experience with us.

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grounds need sprucing up ,some care
2024년 2월에 4박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 1일
Thank you Dawn for your review and comments. It is only with feedback such as yours we can continue to improve on the services and product we provide. We are working on getting the landscaping "revived" this spring. So, when you come back to visit, hopefully, you will see a much improved area.

2/10 - 너무 별로예요

Dalton

2024년 2월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 20일
Good day Mr. Dalton, I am quite concerned to see we failed to meet your expectations. Could you please advise why you scored us so low on your recent stay? I would very much like to address any concerns you had.

8/10 - 좋아요

Awayne

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 2월 26일
Thank you for your review. We are so pleased you enjoyed your stay with us and we hope you will consider us again when traveling in the area.

10/10 - 훌륭해요

FUZHOU

2024년 2월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 3월 22일
Thank you for your review. We are so pleased you had an enjoyable experience. We look forward to serving you again.

10/10 - 훌륭해요

Brydque

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and a quite and good location
2024년 2월에 1박 숙박함
답변 제공: Raquel R - GM 님, 2024년 2월 22일
Thank you for your review. We are so happy to hear that you had an enjoyable experience and we hope that you will choose us again when traveling in the Nashville area.