테라스/파티오

내슈빌 메리어트 앳 밴더빌트 유니버시티 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 525개" "
평점 8 - 좋아요. 1001개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 98개" "
평점 4 - 별로예요. 1001개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 40개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sung Joon 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
It's the Marriott and conditions of room was excellent. Parthenon is located about 5 minute walking distance and Wendy's and PFChang were very close. I was able to use wifi with reward. Overall it was a good location for vanderbilt business.
Dear Sung Joon, Thank you for choosing to stay with us at the Nashville Marriott at Vanderbilt University. We are happy to hear you enjoyed your time in your room and our great locations. Guest are able to enjoy one-of-a-kind views of the Parthenon or Vanderbilt Stadium. Thank you for being a loyal Marriott Rewards Memeber and sharing about your time at our property. We cannot wait to serve you the next time you have business at Vanderbilt. Safe travels! Regards, Guest Services

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon the staff hearing it was my daughters birthday, they decided to all sign a card for her and deliver it with a dessert to the room. It was very thoughtful and we appreciated the gesture very much.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Allison S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great location and comfortable stay
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very warm and helpful at all times.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 4월 2일
Hi Bruce,Thank you for your positive review on your recent stay at The Nashville Marriott! We are so glad to hear you enjoyed your visit and we exceeded your expectations! Should your travels bring you back to Nashville, we hope to host you again soon!

10/10 - 훌륭해요

Jessica

2024년 3월에 2박 숙박함
답변 제공: Management Team 님, 2024년 3월 29일
HI Jessica,Thank you for your positive review on your recent stay! We are so glad we exceeded your expectations during your visit. We hope to host you again soon! Safe travels and thank you again!

8/10 - 좋아요

Gena

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi Gena,Thank you so much for your positive review! I am so glad we exceeded your expectations during your stay. We look forward to welcoming you back to the Nashville Marriot and earning that 5th star.

4/10 - 별로예요

Michelle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Construction on hotel at the time, water pipes were making loud banging noises all throughout the night.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi Michelle,Thank you for your honest feedback. We are saddened to hear that we did not satisfy your stay. We are dedicated to finding a resolution to your situation. To discuss in more detail, will you please reach out to us? Thank you and we look forward to speaking with you soon.

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The valet and guy at the door was great and the lady at check-in was fantastic. We’ve stayed here before and continue to come back.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi Michael,Thank you for your positive review! We are glad to hear we exceeded your expectations during your visit and look forward to hosting you again soon!

6/10 - 괜찮아요

Jolene

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
You are forced to pay for valet. I also felt like the bartender was racist toward my minority significant other.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 29일
Hi Jolene,Thank you for your honest feedback on your recent stay. We truly are saddened to hear that we did not satisfy your stay. We sincerely apologize for any issues during your stay and are dedicated to finding a resolution to your situation. Please reach out to us to discuss your experience in more detail. Thank you and we look forward to hearing from you soon.

6/10 - 괜찮아요

MARY ANN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a beautiful hotel near many restaurants and nightclubs. I did not realize when I booked that it would cost $49 to park plus tips for the valet. This adds a lot to the hotel cost. It is definitely not clear in the advertisement. Also the line to drop the car off was so long it took people at least a half hour or more just to drop their cars off.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi Mary Ann,Thank you for your honest feedback on your recent stay. We are saddened to hear that we did not satisfy your stay. We are dedicated to finding a solution to your situation. Please reach out to us to discuss your experience. Thank you and we look forward to hearing from you soon.

10/10 - 훌륭해요

Jay

답변 제공: Management Team 님, 2024년 4월 1일
Hi Jay.Thank you for your 5 star review on your recent stay! We are so glad we exceeded your expectations. Should your travels bring you back to Nashville, we hope to host you again son!

8/10 - 좋아요

Daniel

가족 여행
좋아요: 편의 시설/서비스
Construction was everywhere
2024년 3월에 2박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi Daniel,Thank you for your positive review! We appreciate your feedback. Should your travels bring you back to Nashville, we hope to host you again soon!

6/10 - 괜찮아요

William 님, Winston-Salem

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was fine. My complaint is the front desk refused to give me a detailed statement of my room charges. I paid for the room in advance through Expedia and gave the hotel my credit card to cover any extra charges. Almost $400 in charges were made to my credit card by the hotel and the hotel refused to give me an accounting of what was on my bill. I was there for two nights and the only extra charge should have been for parking. I think a clerk may have mistakenly or intentionally applied someone else's charges to my bill incorrectly
2024년 3월에 2박 숙박함
답변 제공: Management Team 님, 2024년 3월 26일
Hi William,Thank you for your honest review on your recent stay. We are saddened to hear we did not satisfy your expectations. We apologize for any inconveniences during or after your stay. Please contact us to discuss your situation in more detail. We are dedicated to finding a solution. Thank you and we look forward to hearing from you.

10/10 - 훌륭해요

Lana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place! The van to transport us downtown was very helpful. No trouble an anything. The only complaints were that they were doing construction and we had trouble finding access to hotel, as the little sign wasn’t very large. And I hate feather pillows. Overall, great stay.
2024년 2월에 1박 숙박함
답변 제공: Managment Team 님, 2024년 2월 20일
Hi Lana,Thank you for your positive review on your recent stay at The Nashville Marriott at Vanderbilt! We are so glad to hear you enjoyed our complimentary on site shuttle service! We appreciate your kind words and hope to host you again in the future! Thank you and safe travels!

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management Team 님, 2024년 2월 20일
Hi Rebecca,Thank you for your positive review on your recent stay! We are so glad to hear we exceeded your expectations. Should your travels bring you back to Nashville, we truly hope to host you again soon! Thank you and safe travels!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함
답변 제공: Management Team 님, 2024년 2월 7일
Hi Peter,Thank you so much for your positive response! I am so glad we exceeded your expectations during your stay. We look forward to hosting you again in the near future. Thank you and safe travels!

4/10 - 별로예요

Steven

아이를 동반한 가족 여행
Unfortunately, the staff was incredibly rude and on attentive. The power was out for most of the day until 2:30 in the morning when the memo said it would be out for two hours. I was told that would be a rollaway bed available and then all of a sudden there was not because they were five people. The staff did nothing to accommodate the situation. I then received a phone call telling me that I was rude. It was a very unpleasant, stay, unpleasant staff, and extremely rude.
2024년 1월에 2박 숙박함
답변 제공: Management Team 님, 2024년 2월 7일
Hi Steven,Thank you for your honest feedback. We are saddened to hear that we did not satisfy your stay. We are dedicated to finding a resolution to your situation. To discuss in more detail, will you please reach out to us. Thank you and we look forward to speaking with you soon.

8/10 - 좋아요

William

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was nice but construction blocking the entrance made it hard to get in and out.
2024년 1월에 1박 숙박함
답변 제공: Management Team 님, 2024년 2월 7일
Hi William,Thank you for your honest review on your recent stay at The Nashville Marriott at Vanderbilt University. We appreciate your feedback and are working towards finding a solution to your situation. For more information regarding entry access to our hotel, please visit our website. Should your travels bring you back to Nashville, we hope to host you again soon! Thank you and safe travels.

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was too cold despite adjusting the thermostat.
2024년 1월에 1박 숙박함
답변 제공: Management Team 님, 2024년 1월 25일
Hi Heidi,Thank you for your honest feedback on your recent stay. We are saddened to hear that we did not exceed your expectations during your visit and sincerely apologize. I have contacted the appropriate management to ensure that your concerns are addressed. Should your travels bring you back to Nashville, we hope to improve your experience with us. Safe travels!

10/10 - 훌륭해요

Heidi

2024년 1월에 1박 숙박함
답변 제공: Management Team 님, 2024년 1월 25일
Hi Heidi,I am so glad we exceeded your expectations during your stay. We look forward to hosting you again in the near future! Thank you and safe travels!

6/10 - 괜찮아요

Karen

좋아요: 직원 및 서비스
Lighting in the room was very very dim. Only bright light was in the bathroom. View from our room was beautiful. Bed was large, pillows were Comfortable but mattress topper was worn out and bunched up no matter how many times you tried to fix it.
2024년 1월에 1박 숙박함
답변 제공: Management Team 님, 2024년 1월 10일
Hi Karen,Thank you for your honest review on your recent stay at The Nashville Marriott at Vanderbilt University. We appreciate your feedback on your guest room experience. I have contacted the appropriate management to ensure that this issue does not reoccur in the future. If you would like to further discuss your experience, please contact us. Thank you and we look forward to hearing from you soon.

10/10 - 훌륭해요

Tony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Management Team 님, 2024년 2월 19일
Hi Tony,Thank you for your positive review on your recent stay!! We are so glad to hear you enjoyed your stay. We are glad to hear we exceeded your expectations! We hope to host you again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome
2023년 12월에 3박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 23일
Thank you so much for your positive feedback. We hope to be a part of your next Nashville journey!

10/10 - 훌륭해요

Diana Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Management Team 님, 2024년 2월 20일
Hi Diana Lynn,Thank you for your positive review! We are so glad we exceeded your expectations. Should your travels bring you back to Nashville, we hope to host you again soon!

6/10 - 괜찮아요

Janice Charlene

가족 여행
별로예요: 편의 시설/서비스
Nice place - room finishes were under what I expected for the price of the room!
2023년 10월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 8일
Thank you so much for your feedback! We will be sharing this with our department. We appreciate you staying with us and choosing to make us a part of your Nashville stay.

10/10 - 훌륭해요

Oksana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 8일
Thank you so much for your positive feedback! We appreciate you, may we be part of your next Nashville vist!

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Giving this place a try.
It was a comfortable room and stay and a convenient location. Comfortable except the towels. The towels were like something from a Motel 6, they could almost take your skin off. Parking was odd. There is a parking garage right net to the hotel but a sign said no hotel parking which left you with the $45 a day valet option or finding somewhere else nearby, which is not easy at all. But, when the valets were going to get the vehicles, it certainly looked like they were going in the parking garage to retrieve them. 🤔
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 8일
Thank you so much for your feedback! We will be sharing it with our department, thank you so much for staying with us! May we be part of your next Nashville trip!

10/10 - 훌륭해요

Maiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 8일
Thank you so much for your positive feedback! We appreciate you staying with us, may we be a part of your next Nashville journey!

10/10 - 훌륭해요

Roberto Jaime 님, Austin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay. Staff was friendly and courteous
2023년 11월에 5박 숙박함
답변 제공: Jennifer R. 님, 2023년 12월 8일
Thank you so much for your positive feedback! We appreciate you staying with us, may we be a part of your next Nashville journey!

8/10 - 좋아요

실제 이용하신 고객

2023년 11월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 28일
Thank you for staying with us! We appreciate your positive feedback.

10/10 - 훌륭해요

sravan

2023년 11월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 28일
Thank you for staying with us! We appreciate your positive feedback.

10/10 - 훌륭해요

JOELLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay close to Vandy
The hotel was very clean and very nice. It was super convenient because we were spending time at Vanderbilt University. There is a lot of construction going on, but not too much noise from it. The stuff at check-in was amazing. It’s a great hotel just not full of frills.
2023년 11월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 15일
Thank you so much for your positive feedback! We hope to be part of your next Nashville journey.

10/10 - 훌륭해요

CASSANDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Out of the immediate chaos of broadway but close enough to visit easily. Lots of restaurants nearby. Clean and staff very personable.
2023년 10월에 3박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 6일
Thank you so much for your positive feedback ! We hope to be a part of your stay in Nashville again!

8/10 - 좋아요

Aliesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, nice room..
Hotel was in a great location, close to restaurants & bars.. Room was a nice size was able to get a little work done.
2023년 10월에 2박 숙박함
답변 제공: Management Team 님, 2023년 10월 31일
Hi Aliesha,Thank you for your positive review on your recent stay! We are thrilled to hear you enjoyed your stay. Should your travels bring you back to Nashville, we hope to host you again soon!

10/10 - 훌륭해요

Alexus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 10월에 3박 숙박함
답변 제공: Management Team 님, 2023년 10월 31일
Hi Alexus,Thank you so much for your positive review on your recent stay at The Nashville Marriott at Vanderbilt University. We are thrilled to hear you enjoyed your stay and our convenient location. We hope to host you again soon! Thank you and safe travels!

10/10 - 훌륭해요

Emmet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Management Team 님, 2023년 10월 31일
Hi Emmet,Thank you for your positive response on your recent stay at The Nashville Marriott! We are so glad you enjoyed your visit. Should your travels bring you back to Nashville, we hope to host you again! Safe travels and thank you again!

10/10 - 훌륭해요

sylvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 28일
Thank you for choosing to stay with us we appreciate your feedback!

8/10 - 좋아요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, staff was so gracious
2023년 10월에 4박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 23일
Thank you so much for making us a part of your Nashville journey! We appreciate your feedback.

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy due to stadium construction next door.
2023년 10월에 3박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 28일
We appreciate your feedback. We do apologize for the construction noises the city of Nashville is currently working on their next project with Vanderbilt. There were pre-arrival emails sent beforehand, once again thank you for choosing to stay with us. If you decide to comeback and see us we can accommodate you for the inconvenience this last stay.

8/10 - 좋아요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great location if Vanderbilt is the destination.
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 23일
Thank you so much for making us a part of your Nashville journey. We appreciate your feedback!

10/10 - 훌륭해요

ginger

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Love it
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 17일
We appreciate your feedback! Thank you so much for making us a part of your Nashville journey!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel and service. Very clean. Parking was overpriced at $45.
2023년 10월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 10월 17일
We appreciate your feedback! Thank you so much for making us a part of your Nashville journey.

10/10 - 훌륭해요

Darlene 님, Bartlett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 17일
We appreciate your feedback! Thank you so much for choosing to make us a part of your Nashville journey.

2/10 - 너무 별로예요

andrea

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This was the worst experience I’ve had at a Marriott. They lied at check in, gave away my room, promised a later check out and retracted the promise. Put charges in my credit card that was unauthorized and overall terrible customer service. So truly disappointed as this was the hotel of choice for our Vanderbilt frequent visits. No more.
2023년 10월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 17일
I wanted to express my gratitude for choosing to stay with us. Providing the highest level of hospitality is of utmost importance to us, and I sincerely apologize for falling short of your expectations. I have already shared your feedback with our front desk leadership team to ensure that we take every necessary step to prevent such incidents from happening again in the future.We hope that you will consider staying with us again in the future. Please do not hesitate to reach out if there is anything we can do to make your next stay a truly memorable one.

10/10 - 훌륭해요

Jorge Arturo

2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 6일
Thank you so much for your positive feedback! We hope to be a part of your Nashville trip again!

10/10 - 훌륭해요

jianying

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 15일
Thank you so much! We appreciate your feedback.

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Marriott
Lovely Marriot. Love that there NO carpets. Check in staff delightful. Beds and rolls darkness terrific. Thx Great location for anything Nashville !
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 14일
We appreciate your feedback! Thank you so much for making us a part of your journey in Nashville.

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Mixup
Was given a room but it was occupied by someone else. Had to get assigned a different room.
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 10월 14일
We appreciate you staying with us and appreciate your feedback. I will be sharing this with the front desk to make sure this does not happen again!