Located in Natales, Hotel Costaustralis is in the city center and on the boardwalk/promenade. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and mountain biking.
Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
Restaurants
Restaurante Bahía Mansa - 5 min walk
Cafe Artimaña - 6 min walk
Pampa Restobar - 6 min walk
Baguales Brewery + Restaurant - 7 min walk
La Guanaca - 5 min walk
About this property
Hotel Costaustralis
Hotel in the city center
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, a water dispenser, and luggage storage
Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 110 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Bathrooms with rainfall showers and eco-friendly toiletries
LED TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Free bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business center
Computer station
Outdoors
On the boardwalk/promenade
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
4 floors
Built in 1994
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Entertainment
LED TV with premium cable channels
More
Bulk dispensers for toiletries
Connecting rooms available
Eco-friendly toiletries
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales
Frequently asked questions
Is Hotel Costaustralis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Costaustralis?
Self parking is free at this property.
What time is check-in at Hotel Costaustralis?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Costaustralis?
Check-out is at noon.
Does Hotel Costaustralis provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Costaustralis located?
Located in the heart of Natales, this hotel is steps from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.
Hotel Costaustralis Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.