3 rooms booked. One had clump of hair in the tub and used towel on the floor upon arrival. Another was OUT of shampoo. Asked a staff member cleaning rooms on our floor about the shampoo, he said he didn't have any. Shampoo remained empty the length of our stay. Advised front desk about all this upon check-out, and their response was not "Oh, I apologize" , it was "How many people did you ask?". I stay at Hampton Inns with some frequency, this experience is surely at the bottom of the list.