โThis is one of the "MUST-STAY" hotel in Tokyo.
Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty.
Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not.
It was very good luck to stay at Toranomon Hills for us!โ
โAlthough I initially understood "executive house zen' was distinct from "new otani", it turned out to be mere "club floor of new otani". Fitness/sauna was nice, but I had to take 10 minutes indoor walk to next building. Lounge food was disappointing, yet lounge liquor was OK. View was spectacular.โ
โI LOVED EVERYTHING ABOUT THIS HOTEL
Definitely will come back.
Very friendly and professional staff.
Huge rooms, prob one of the largests rooms in tokyo. Newly renovated. close to ginza and everything else. โ
โBathroom was broken so water overflows on the toilet. We have troubled approximately 2 hours during fixing it. I felt what is the five star hotels with watching trouble shooting process and their attitude. Furthermore, they do effort to satisfy our inconvenience with free break fast during whole stay. I will choose intercontinental first when I go to overseas countries. โ
