โVery Scottish decorโ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
โLovely room. Keswick Suite has seperate sitting area in tower with panoramic views to the western hills.
Meals were very good and the service was excellent.
Shout out to the staff in all areas of the hotel for their friendliness and attention.โ
โI was staying for one night and generally I canโt fault the hotel for its friendly staff, good food and the comfy bed. However I was in a single room, my choice, but the bathroom was far too small. Not sure what the other rooms are size wise, but donโt choose a single room. The TV on the wall was bigger!โ
โWe are returning to this stunning hotel for the 3rd time and love it here. Great service from staff they were able to give us a double room after we booked twin room available via hotels.com which was great.
The food is amazing, fish and chips is a definite go to, and 2nd night we had a 3 course meal closer to fine dining with famtastic quality.
Spa services were great we used both pool and steam room which work perfectly to feel fully relaxed. I have used the gym facilities in the past and...
โWhat a great find in Winster. The Brown Horse Pub did not disappoint.
We stayed in the external King room ( non pet) and it was lovely, clean and tidy with daily housekeeping. The bed was very comfortable and plenty of tea and coffee supplied with biscuits ๐.
The private patio was a bonus with great views.
The cooked breakfast was absolutely delicious and cooked fresh, with plenty of choices. Plus you also got continental breakfast additions of fruit, yogurt, cereal selection, juice,...
