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네그릴 팜스 여행 후기

3.5 out of 5
네그릴 팜스
Norman Manley Blvd, 7 Mile Beach, Negril

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 285개" "
평점 8 - 좋아요. 1000개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 193개" "
평점 4 - 별로예요. 1000개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 69개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Dadrie 님, Wappingers Falls

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located in an ideal spot to get any thing that you may need, supermarket, money exchange etc.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Tawana 님, Cypress

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Titus

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스
I was without television service for 3 days. They finally moved me to another room were.the tv was working, then cable went out for the evening!
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great! So much convenience and was peaceful and quiet
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was a lovely property. Appreciated the cleanliness and the peaceful atmosphere
2024년 4월에 4박 숙박함

8/10 - 좋아요

Kimberly V

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always enjoy my stay. Great location and value. Staff are friendly, helpful.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Paul C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This is not our first time at The Palms. Pros: For the most part the staff was delightful. A shout out to Lisa our Lifeguard, always ready and available to help. Housekeeping gets a big shout out as well, Annette was always prompt and thorough. Food was good, however the menu is limited. Refrigerators are now standard equipment in the rooms. Cons: The manager doesn't appear to take much of an interest in what's going on on a daily basis. No hot water 3 days, no water 1 day as I was told the water tanks were not refilled on the property. Hauling your luggage to and from the rooms isn't a priority either.
2024년 4월에 9박 숙박함

2/10 - 너무 별로예요

Shanque

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My first time staying at this hotel was Amazing. The second time I booked this hotel, they canceled my booking because they were getting more money for the same room. The 3rd time I booked I got a message from the manager assuring me that my stay would be just as amazing as the first time. My Stay Was horrible! I only stayed at this hotel for five days because I was in town for a funeral. The first night I checked in late they were aware of my check time. The room I was assigned had big red ants, It was very old-fashioned not up-to-date like the first time I stayed there. The furniture were old and dusty, the walls were stripping. They had no hot water. I had to take a shower in cold water. There was no one there to give you service If you were checking in late, such as towels pillows to accommodate your stay. Only a Guy at the gate and he has no access to anything. The 2nd day I felt like they got pissed off because I asked for hot water. They turned the water heater all the way up which burnt my fingers it was Extremely HOT. The 3rd day The hotel didn’t have water at all. I had to go to the funeral without a shower, was unable to brush my teeth, wash my face or do anything that involves water. The room that I was in got flooded twice because of the Type of shower head (which needs to be replaced) and how forced the shower was. Overall, it was a horrible stay. Some rooms are up-to-date and some rooms are not. I change room once. Not pleased.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tracie

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 4월 11일
Hello Tracie,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Quiet Place, love that my room was very secluded
2024년 4월에 2박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 4월 9일
Hi Paul,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
What I like is the property is clean and quite,dtaff respond quickly which is great. What I din't like was a staff member told my guest to get off the chair cushion with his wet shorts, because the cushions for the chair belongs to the ladies. I spent a lot of money for my comfort.
2024년 3월에 5박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 4월 9일
Hi Kenneth,Thank you for providing us with your feedback. We commit to continuously improving our guest experience to better serve you. It was a pleasure hosting you and we look forward to hosting you again. Best Regards,

8/10 - 좋아요

natalia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Negril Palms is a nice property. The rooms are well appointed and clean. The staff was friendly and efficient. I enjoyed my stay.
2024년 1월에 3박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 4월 10일
Hello Natalia,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Ranelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent my birthday there 4/2/24 the experience was breathtaking. Definitely an off the beaten path type of vibe if you choose not to do a resort and want something chill and calming. The staff was very friendly and welcoming.
2024년 4월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 4월 9일
Hi Ranelle, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

Clive Lancelot

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything
2024년 3월에 2박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 25일
Hello Clive, thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small cute probably right on the beach.
2024년 3월에 2박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 25일
Hello London, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. It was a pleasure having you and looking forward to having you back with us soon. Best regards

10/10 - 훌륭해요

Judy Ann 님, Champlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time to Negril, and we really loved the whole seven mile beach. We had Family staying at other resorts so we did not spend much time at the Palms,and we ate elsewhere so I cannot comment on the food, but the staff and housekeeper was excellent and it is a very relaxing resort, it was quiet and any loudness always ended by 10pm. Would recommend this resort!!!!!!
2024년 3월에 7박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 25일
Hello Judy Ann, Thank you for your feedback and for choosing Negril Palms. We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

6/10 - 괜찮아요

DIANE

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was professional and courteous. Rooms were not well equipped. No irons, thin bedsheets and water issues.
2024년 3월에 6박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 19일
Hello Diane, thank you for your feedback and for sharing the concerns you had during your stay. We apologize for the inconvenience and commit to continuously improving our guest experience.Best Regards

4/10 - 별로예요

Natalie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 25일
Hello Natalie,Thank you for taking the time to share your feedback. We commit to continuously improving our guest experience to better serve you. Best Regards

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 8박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 14일
Hello Craig, thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon.Best regards

8/10 - 좋아요

Jacquelyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The shower hot water was broken for two days that i knew of from Feb 27-28th. That is why i rated the facilities so low. A cold shower is not good. Also, the toilet pipe leaked when flushed. Everything else in the room i was happy with and the food was good too. The lifeguards were excellent, extremely friendly.
2024년 2월에 4박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 5일
Thank you for your feedback and for sharing your concerns you had during your stay. We commit to continuously improving our guest experience. Thank you for choosing Negril Palms and we look forward to hosting you again.Best

8/10 - 좋아요

Karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice easy access to beach . Food and drinks reasonably priced . Very friendly and accommodating staff.
2024년 2월에 3박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 3월 4일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Chanique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was good and parking
2024년 1월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 2월 16일
Hello Chanique, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Jamah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay and see negril. Quiet but lots to do close by. Amazing beach. Excellent staff. Great food at the hotel and lots of nearby food and entertainment choices. We'll definitely be back!
2024년 1월에 7박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 2월 3일
Hi Jamah,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Perfectly located by the beach. Food is not great. Got the worst room even though we booked a month in advance, shower was not working, room was on the side of the road we could not sleep. They said first come first serve. They changed our room the following day upon our request.
2024년 1월에 3박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 2월 3일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 2월 3일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
We stayed 3 nights. Our last night/day we had no hot water. When we did have hot water, there was not much water pressure. They do not provide any shampoo. You get a small bar of soap only. No coffee maker in room. Very limited beach chairs. They do not have security so the dealers used the beach chairs and hounded the guests to buy their crap. Anyone could walk up into the resort from the main front entrance or the beach entrance. And the dealers did. They would also use the bathrooms. We did not feel safe here. Would not recommend or return to this property. We did not try the food as the menu was not appealing to us. Staff often hung out in the dining area smoking. Construction was going on, but that didn’t bother us.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Marsha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 29일
Hello Marsha, Thank you for choosing us for your stay. We’re really grateful and appreciate you taking the time to share your rating with us. Thanks again and hope to see you again.Rest Regards

10/10 - 훌륭해요

Kadian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 29일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 - 좋아요

Sara

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
When we arrived to our room , the safe was jammed and would not open. The floors in the room were dirty. We spoke with the office and she arranged for us to upgrade to a deluxe room which is what we have always purchased 2 times prior. The floor in the new room was better but was dirty under the bed , which we could live with until the next day. There are ants in the bathroom but since their windows are open and have only shutters for privacy, we expected to see some sort of critter . We can live with that ! The office staff are very attentive to our needs and respond immediately with our requests. We were told they did not have hot water since the prior day BUT were working on it. It was fixed by that evening. There was a guest there that thought everyone wanted to listen to their music and it played all day and night until someone asked them to shut it off around 9:30pm. We asked the next day for the office to ask them to keep it down all the time as it was rude and their music taste was obnoxious to us and they complied. There is a gate that is manned but they still allow some locals to use the beach chairs which is a bit annoying as there are only so many to go around. They do have a lot. They come super early and take the best seats. They didn’t appear to spend any money at the bar or restaurant. The property is gated for a reason and that is to keep out non- quests ! Overall , we love this place and have come to know the bartender, Legend and other staff
2024년 1월에 7박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 29일
Hello Sara, Thank you for your feedback and for sharing the concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted.Best Regard

6/10 - 괜찮아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was good, but two years in a row the hot water didn't work, most of the time.
2024년 1월에 7박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 19일
Thank you for your feedback and for sharing your concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted. Best Regards

10/10 - 훌륭해요

Arthur 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Beautiful environment quiet place, I love it.
2023년 12월에 3박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 17일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Roderick

2023년 12월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2024년 1월 8일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice relaxing resort. Good vibes!
2023년 12월에 2박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2023년 12월 29일
Hello Paul, thank you so much for your rating. We greatly appreciate your feedback and are thrilled that you had an amazing experience. We look forward to having you back with us.

2/10 - 너무 별로예요

Tracey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgraceful
Filthy dirty dingy property water didnt work in the sink broken toilet broken shelf in the wardrobe tiny pool and was even asked to pay for sun lounger which i may add were not fit for use i told them no way hence i checked out after 2 nights made me feel dirty
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

David M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ashanti 님, 2023년 12월 24일
Thank you for your review David! We hope to see you soon.

6/10 - 괜찮아요

Cordia

가족 여행
별로예요: 숙박 시설 상태 및 시설
The bathroom was very cramped The bed uncomfortable
2023년 12월에 1박 숙박함
답변 제공: Ashanti 님, 2023년 12월 24일
Thank you for your review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We hope to see you soon.

10/10 - 훌륭해요

Kimberly V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Samantha - Negril Palms Sales 님, 2024년 2월 5일
Hello Kimberly,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 - 훌륭해요

caveina

2023년 12월에 1박 숙박함
답변 제공: Ashanti 님, 2023년 12월 15일
Thank you for your review! We hope to see you soon.

2/10 - 너무 별로예요

Barbara

단체 여행
별로예요: 편의 시설/서비스
The pictures shown on internet are not accurate
2023년 12월에 2박 숙박함

8/10 - 좋아요

Sheldon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Renovation.
2023년 12월에 4박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2023년 12월 13일
Hi, Sheldon, thank you for your feedback. We are committed to constantly improving the Negril Palms experience and we look forward to welcoming you again soon. Best Regards

8/10 - 좋아요

ANNA-KAYE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was very nice and welcoming the environment was clean and quiet. I enjoyed. going to the beach. The only suggestion I would make is that mats be placed on the floor in the room.
2023년 12월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2023년 12월 13일
Hi Anna-Kaye, thank you for your feedback. We endeavor to create the best experiences for our guests and are glad you enjoyed your stay. We look forward to welcoming you again. Best Regards

8/10 - 좋아요

Sherika

2023년 12월에 1박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2023년 12월 13일
Hello Sherika, Thank you for your rating. We will continue to work on creating the best experience for our guests. Best Regards

6/10 - 괜찮아요

Reginald

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We checked in on Sunday 12/03, had low pressure. Woke up Monday to water at all. I went front desk, said the look into. Offered another room, pressure low on ground floor what would it be upstairs. Rather than take chance happening again we changed resorts. No being to shower that’s a big issue
2023년 12월에 4박 숙박함
답변 제공: Ashanti 님, 2023년 12월 15일
Thank you for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Have a great day!

2/10 - 너무 별로예요

Lashanna Denroy 님, lawrenceville

연인과의 여행
좋아요: 직원 및 서비스
Toilet had plumbing issues music late at nights we could not sleep
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Lashanna Denroy 님, lawrenceville

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
I am still up late there is loud music playing , I spoke to the guests more than two times and still there is loud music . I moved twice the first room the shower was nit working properly, the second room the tv and toilet did not work . Finally I got a new from the noise is ridiculous and the refrigerator does not work .
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sheldon

연인과의 여행
좋아요: 편의 시설/서비스
Get the construction completed and all will be top notch
2023년 11월에 3박 숙박함
답변 제공: Ashanti 님, 2023년 12월 12일
Thank you for your review Sheldon, it was a pleasure hosting you. We do appreciate your patience and understanding while we try to improve the guests' experience. We are looking forward to seeing you again.

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the view of the ocean and sunset
2023년 11월에 2박 숙박함
답변 제공: Samantha - Negril Palms Sales 님, 2023년 12월 13일
Hello Shane, thank you for your review. Thank you for choosing The Negril Palms for your stay and we look forward to hosting you again.Best Regards

6/10 - 괜찮아요

Stephen

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Ashanti 님, 2023년 12월 12일
Thank you for your review! We hope to see you again and provide you with a more fulfilling experience.

10/10 - 훌륭해요

Soniette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love everything, the seclusion,privacy quietness .the pool was fantastic and the beach i can live on the beach si clean. I've been coning here for a long time .
2023년 11월에 2박 숙박함
답변 제공: Ashanti 님, 2023년 12월 12일
Thank you for your review. It was our pleasure hosting you, we appreciate the support. We are looking forward to hosting you again!