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“Couldn't have been more happy with our decision to come to the Princess Grand Jamaica. My wife and I traveled with our 2 children aged 6 and 11 and there were plenty of things to do on the property for kids. The dining options were hit or miss but overall there is something for everyone. The pools were well kept and plenty of seating was available. The pool side service for drinks could use more attention but we were so occupied with what the pools had to offer it was rarely an issue. The man...

“Horrible customer service and communication!”

“Not enough food option Resort needs more lighting at night Resort was really boring ”

“In room bar and tea service is not great. What was offered in the bar was not adequate … only two bottles of water No tea or coffee service in the room- not included in the design”

“The food was well below average. The staff outside of two standouts (King - barman, Giovanni - barman) just don’t care, mindless / hapless…. Coffee bar they were openly rude / impatient. A marked downgrade from RIU in Cancun….”

“Amazing experience, the beach is beautiful and the hotel is clean. Just make sure to pack hair conditioner because they only had shampoo and shower gel. ”

“I enjoyed everything from the the food, to the staff, to the absolutely stunning property. 10/10 recommend. ”

“Love coming to the TreeHouse. Kinda sad that most of the staff who were there when I first started going is no longer there. I like the quiet local feel of the place and the fact that it is in the middle of all that beautiful 7 mile stretch of beach. It is always my first preference when going to Negril”

“We travelled with 5 in our party for a total of 3 rooms and met our friends there. The property is pristine and the staff are all AMAZING. The food and beverages were all delicious. The staff sets this place a part, very accommodating and friendly! I love the "Welcome Home" because it truly feels like a family at Travellers. The property gives back to the community in big ways and nyou can tell that the staff truly love their jobs and feel valued by management! ”

“Property is not clean. No ironing board or iron in rooms, cable service is off most of the times, and there are a lot of blackouts. Staff is un professional. There is no dresser in the room. There is a $100 cash deposit when you get there and false charger are added to your room. When it’s time to check out h”

“I didn’t do the breakfast or bar. ”

“Property is clran and well maintained. Furnishing is modern and presentable and there are leisure facilities for entertainment (pool table and table tennis table). Pool, bar and jacuzzi also present”

“I absolutely love this place. This should be called a boutique hotel. It’s close to the beach. It’s calm all through the day or night. You can find the staff. They’re very polite. I definitely will recommend coming here. Views are amazing and everything is basically close by ATM jerk chicken clubbing soup grocery store it’s just really convenient. We’ll see them back before the end of the year.”

“Tout a été parfait ”

“Room was clean, staff was friendly and the grounds was clean and beautiful. Room could use some upgrades and food/restaurant services were far less than ideal. ”

“My room was clean and spacious on the garden side . Quiet and peaceful. Great staff . ”