2/10 - 너무 별로예요
Sara Lynn 님, Sauk Centre
연인과의 여행
2026년 1월 8일
별로예요: 청결 상태, 편의 시설/서비스
We will never stay at Azul Beach Resort again. Our room was neglected and right above the outside bar. We couldn’t sleep, due to the noise and slamming doors. The doors are paper thin and you can hear everything going on.
The staff was not accommodating at all. We requested another room, but we didn’t get into one until the next afternoon. After we spent all morning asking the staff. The staff kept pushing us off and we couldn’t get to our excursions.
The excursion was another issue. They called and said they do not come to our hotel for pick-ups. So we could pay an additional $70 to have them pick us up the next day. I called back to cancel the night before and of course, I couldn’t get a refund.
Being on the beach at Azul made us feel uncomfortable. Locals asking if we smoke or want some weed; while I was sunbathing. It became ridiculous.
The hotel is run down and needs so much work. I understand that Hurricane Melissa was recently in October, but this side of the island wasn’t as affected. The issue with the hotel were there before the hurricane.
We were actually happy to be going home. This experience was terrible.
Sara Lynn
2026년 1월에 3박 숙박함
