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"Great"

"Had an amazing week with my family. The resort is huge, staff was excellent, rooms were big, new, and clean. The nightly entertainment was amazing. Definitely recommend this resort. "

"Everything was perfect up until the day of my wedding. My wedding was off the resort. The morning of my wedding they would not allow my makeup artist or photographers on. The day before I verified with them if it was OK and they said yes I need to pay for a day pass. The morning of they said no day passes available and that I have to pay a vendor fee of $800 per person. After all the back-and-forth the front desk, then told us that nobody was allowed to come on the resort because they are at capacity. Again, I verified with them on multiple occasions days leading up to the wedding and was told something else. This caused an extreme inconvenience for me and I was not able to get my make up done at the resort. I couldn’t get ready for my wedding at the resort. I had to leave. This was an extreme headache the day of my wedding and I will never be back. I was supposed to take my bridal Photos at the resort and couldn’t do it. Absolutely horrible experience "

"We always enjoy our stay at Sunset at the Palms. The staff are always friendly and quick to accommodate your every need. Parts of the resort could use upgrades. The gym really needs an air conditioner that works. The night entertainment, specifically the piano bar, would benefit from a little more variety and offer different musicians an opportunity to sing. "

"The resort staff ARE what makes Azul a great place for a vacation. The food was about what one would expect from all- inclusive. We enjoyed our stay and would likely return."

"The selection of brand liquors has changed since we last visited 2 years ago. Small selection of known brands. "

"We enjoyed our stay very much. The owner, Andrea was kind and accommodating, and the staff were friendly. Breakfast each morning was excellent authentic Jamaican dishes prepared by Conroy and Ms. Joyce. Overall great experience."

"The resort was aged but okay. We were repeatedly approached by resort staff and asked if we wanted to buy drugs, also, many staff targeted us and asked us for money because they were still trying to recover from the hurricane. It was very uncomfortable."

"This was our 2nd Riu as a family in the past year. We appreciate the double rooms for a family with teenagers. Very clean resort and staff did a great job. Looking forward to finding our next destination with a Riu resort!"