외관

홀리데이 인 익스프레스 & 스위트 뉴 컴벌랜드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 583개 이용 후기 중 289개" "
평점 8 - 좋아요. 583개 이용 후기 중 162개" "
평점 6 - 괜찮아요. 583개 이용 후기 중 77개" "
평점 4 - 별로예요. 583개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 583개 이용 후기 중 33개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Steve

가족 여행
Excellent room with best bed ever. Area around hotel a little iffy, but safe
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 29일
Dear Steve,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Lorena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing had an issue with was pool heater broken had kids expecting to get on the water and couldn’t one of main reasons we picked this hotel . All else great service everyone nice and everything comfortable and clean
2024년 3월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 25일
Dear Lorena,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

2/10 - 너무 별로예요

Daniel

The property or hotel has nothing to do with my response. Clearly I should’ve booked this room directly through IGH as I have been a holiday inn member for over 30 years. I paid a much higher rate through you. Lesson learned! Next time book directly with the hotel. You have lost my budinrss!
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 25일
Dear Daniel,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Robin

2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 29일
Dear Robin,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

6/10 - 괜찮아요

Danen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
My neighbor was noisy so that I waken up couple times at night.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 21일
Danen,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your commentS.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean and smelled clean. Continental breakfast was great too.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 12일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Sherman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 7일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Randy 님, Monroe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My 3rd time here. Nice and clean and great hotel breakfast.
2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 2월 5일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

8/10 - 좋아요

Barrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 19일
Dear Barrie,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Stan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Mike 님, 2024년 1월 18일
Dear Stan,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Marwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were so gentle and friendly
2024년 1월에 3박 숙박함
답변 제공: Mike 님, 2024년 1월 17일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

6/10 - 괜찮아요

Divya

2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 15일
Dear,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a burn mark on the boxspring cover....not by us
2024년 1월에 3박 숙박함
답변 제공: MIKE 님, 2024년 1월 8일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

8/10 - 좋아요

Patricia

2023년 12월에 2박 숙박함
답변 제공: MIKE 님, 2023년 12월 30일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Clayton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was friendly, the room was clean, the price was good.
2023년 12월에 1박 숙박함
답변 제공: MIKE 님, 2023년 12월 27일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mike Parikh General Manager

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice place to stay.
2023년 12월에 1박 숙박함
답변 제공: MIKE 님, 2024년 1월 8일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: MIKE 님, 2023년 12월 16일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Audley 님, Mt Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MIKE 님, 2023년 12월 12일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MIKE 님, 2023년 12월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just a nice place - highly suggest this place
Room was clean, hotel was in good repair and nicely decorated for the holidays. Stayed w the grandkids and they loved the pool. Large 3 ft area was good for the toddlers. Breakfast staff (Nicole) went all out to make sure the kids felt at home. Good value for the price but great feeling for the family
2023년 12월에 4박 숙박함
답변 제공: MIKE 님, 2023년 12월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Elenita

2023년 11월에 2박 숙박함
답변 제공: MIKE 님, 2023년 12월 16일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 - 괜찮아요

Cathy

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
First, the good - they let us check in early; the pillows were incredibly comfortable; they had a lot of channels available on the tv and a list of all the stations. Now, the bad. When we walked in, I immediately was hit with a musty/mildewy smell by the bathroom but couldn’t smell it anywhere else, so I convinced myself I was imagining it. However, my sinuses were irritated the whole time we were there. Then, we tried to use the refrigerator. It was unplugged so we had to pull it out and plug it in. It was super dusty and obviously hadn’t been cleaned in a while. After we plugged it in, we discovered it didn’t work. We also learned the body wash, shampoo and conditioner in the shower were empty. Thank goodness we had backups. The final straw was the day of checkout. I went to run a final errand and told my daughter I would be back by the noon checkout time. She called me at 11:30 and said management had come to the room and said she had to leave in the next 10-15 minutes so they could clean. She then had to sit in the lobby until I got there.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Andrea

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Ian

2023년 11월에 1박 숙박함
답변 제공: MIKE 님, 2023년 12월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함
답변 제공: MIKE 님, 2024년 1월 8일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 - 훌륭해요

Peter

2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Marissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Not worth the money
Hotel is old, not great condition. I’ve machine broken on our floor. Tv wasn’t working right. Laundry was a joke. DO NOT book here for laundry availability. Someone had the key the entire time we were there. Breakfast was okay but never restocked.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short visit to Lewisburg
Nice newer hotel with good small gym and pool - super comfy beds & pillows. Only issue was the WiFi which was not very strong and I kept being bumped off
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Caitlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very clean, check-in was easy, and breakfast was great! Pool was heated and great for a quick one night stop through. Definitely recommend.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hershey vacation
Great kitchen staff in the morning. Pool was also nice and warm.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, especially the lady who took care of the breakfast. Clean room, well lit parking lot.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Brad

2023년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Family Stay
Hotel looked better online in the pictures. It was kinda of dirty but people were helpful and friendly. I had to change the sheets in the bed because of a stain. My daughter’s room had a bug and hair in the bath tub.
2023년 9월에 2박 숙박함

8/10 - 좋아요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to visit
Its in a quiet location. The front of the building needs to be power washed. Inside was clean and comfortable. Wifi came in handy to take a class on-line before going to a concert. I would visit again when my travels bring me to Hershey.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and very comfortable room. I was a solo traveler and felt very safe staying here. I also have to add that the coffee was excellent!
2023년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good and convenient hotel for quick stays such as a 2 day trip to Hersheypark which is only half an hour away. The pool was nice and very clean, breakfast was amazing.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jason

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Hotel was booked full, there was no respect from other guests. The staff did not seem to care about enforcing rules at all. People slamming doors at hours of the night.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
G
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Leila

좋아요: 객실의 편안함
Clean room, horrible breakfast
Offered a payment through Apple Pay, but still had to use a credit card for deposit. The room was very clean….and quiet until about 11pm at night when 2 huge families came off the elevator screaming and laughing, walk by us up a couple times. But the worst was breakfast. Eggs were watery, there was food all over the floor, including milk and cereal that wasn’t cleaned up, and they were out of everything by 9am. Some machines out of order, and we ended up leaving in disgust.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Victor

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Adlai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice, clean room fairly new place. Only issue was not 1 ice machine worked and paper thin walls.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Oleksii

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this hotel already a few times and I can say: there are no issues with cleanliness, staff and convenience. The quality is very good here. This Holiday keeps its quality at a fairly high level.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Alexandre

가족 여행
좋아요: 숙박 시설 상태 및 시설
La propreté laisse à désirer et les chambres ne sont pas bien insonorisées.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Charles 님, Voorhees

좋아요: 숙박 시설 상태 및 시설
Seemed Short Staffed, Towels were at a minimum
2023년 7월에 1박 숙박함