숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

크라운 플라자 뉴 올리언스 프렌치 Qtr - 아스토르 여행 후기

4.5 out of 5
크라운 플라자 뉴 올리언스 프렌치 Qtr - 아스토르
739 Canal Street at Bourbon, New Orleans, LA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 2702개 이용 후기 중 952개" "
평점 8 - 좋아요. 2702개 이용 후기 중 656개" "
평점 6 - 괜찮아요. 2702개 이용 후기 중 432개" "
평점 4 - 별로예요. 2702개 이용 후기 중 300개" "
평점 2 - 너무 별로예요. 2702개 이용 후기 중 362개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Chung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Michael 님, 2022년 5월 29일
Thank you for your feed back. We look forward to hosting you in the future.

2/10 - 너무 별로예요

Sandrene

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m not one to write a bad review but pleassseee go somewhere else other than this junk. The only pros to this place is the location. The manager was very rude and confrontational when we asked about them having a microwave to warm our food and we were told what’s the problem is they don’t have and that there’s none in the whole building. The pillows had mold on them and when housekeeping brought new ones it was very dirty with black stuff all over them. The pool was very dirty, no one could swim in it. I could go on and on but the bottom line is DO NOT GO TO THIS JUNK YARD
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was a loud grinding sound at all hours of the day and night. Additionally, the mattress cover on the bed had some very hard lumps.
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

JANICE

I was disappointed with my room. I had an early checkin, so I’m assuming I was given whatever was available but my room had no view, right on Bourbon street, therefore I got an earful of the loud music that made the walls vibrate. No microwave, bathroom plumbing had signs of rust, no shower caps, or toiletries. I selected this hotel because it stated it’s luxurious but I didn’t see it. It’s Mediocre
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Liliana 님, Los Angeles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NO RUNNING WATER
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

latifiah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we first arrived 3 people had been shot at the corner of the hotel, the room smelled like urine, stains on the floor I mean you name it not enough towels in the room. We ended up leaving early this hotel and staff is awful… not to mention one of the employees tried to scam me out of valet charges for the 3 night stay
2024년 5월에 3박 숙박함

8/10 - 좋아요

CHRISTINA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Derrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was excellent but didn’t have microwave to warm up your food
2024년 5월에 3박 숙박함

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only item is the pool was closed for emergency repairs and we were very disappointed. Thank you!
2024년 5월에 3박 숙박함

8/10 - 좋아요

Cory

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

8/10 - 좋아요

Isabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Retona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Bar not open. No extra blankets. Valet was very helpful
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Staff is super friendly. Lots of food options. A bit noisy tho but I think because the building is older.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Mailin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want to share this review because after reading many of the reviews here I almost did not book this hotel and I have to say that I’m very glad I did. I think if you are an extremely picky person and everything has to be perfect then I have a feeling you may not like this property or a lot of the properties you stay at. But for folks that are looking for a pretty hotel, close to literally EVERYTHING, Bourbon is a less than a minute walk, but don’t worry, you don’t hear anything in your room. There are great restaurants right on the street, shopping, nightlife, the cable cars are right in front so you can hop on if you don’t want to walk. The room was clean and very spacious and the beds were very comfortable, minus one pillow that was a little tough. The shower pressure was amazing. The staff complied with all of our requests in a timely manner. The only thing I didn’t like was the breakfast buffet-that sucked, and the coffee was horrible, and it’s $24, which for what it is, totally not worth it. However, the restaurant did say that they share the property but don’t belong to the hotel. So, I guess in general, the hotel to me was excellent. I would definitely stay there again. Oh, and I like that at night they ask for your room key before you are let in to the hotel and this provides an added layer of security which we appreciated.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was not a 4 star hotel . Peeling paint water stains . The air conditioner was very loud. No fan or exhaust system in the bathroom.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alonzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay
2024년 4월에 3박 숙박함

8/10 - 좋아요

Megan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had fun very close to bourbon and safe
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the location most of all. Room thermostat didn’t seem to be working properly but temp was comfortable at 70. We would have liked 68 for sleeping. The carpet was wet around it so maybe it had just broke. The front desk was so nice and offered to move us. Valet guys were awesome! Would definitely stay there again!!!!
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Omar

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great. The pool was closed for 3 days out of my 4 days stay for maintenance. The cleanliness of the bathroom is not great and the overall state of the room is very mediocre. The room had a a bad smell in the entry area which seemed to be from the carpet. Otherwise the location is great and tight off streetcars and lots of shops/restirants.
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

sonya

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great hotel! We did not feel safe venturing from the property in the evening. Room was not the same as described on expedia. It was not a walk-in shower and it didn’t include the breakfast. It was also right next to the elevators! The trip was priced right. I guess you get what you pay for!!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

8/10 - 좋아요

OLGA 님, Stone Park

단체 여행
좋아요: 청결 상태
Beautiful property but hasn’t been kept up as it should for being a Crown Plaza hotel. The water handle in my room was faulty and went from cold to super hot because it was loose. Also had the secondary lock broken in my room so didn’t feel very safe.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Carlos B

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Monica

단체 여행
The cleaning person came to my room to clean, they left only fixed one bed the other one wasn’t done and they left my room open and there was no cleaning person in site, all of me personal stuff was in there my purse and my wallet. I called the front desk and all the said was sorry
2024년 5월에 2박 숙박함

8/10 - 좋아요

Chae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 5월에 2박 숙박함

4/10 - 별로예요

Deborah

가족 여행
별로예요: 청결 상태
It was an OK stay however to find dirty underwear and a shirt hanging behind the bathroom door very disconcerting. The breakfast buffet at @ $25.00 and that price did not include beverages was totally uncalled for . Needs to step it up a notch
2024년 5월에 2박 숙박함

8/10 - 좋아요

Tamika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Cashe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Taryna 님, HALLS HEAD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is awesome. Easy walk to everything or a streetcar.
2024년 5월에 5박 숙박함

6/10 - 괜찮아요

Juan

연인과의 여행
Hotel is located right at the start of Bourbon Street so be prepared for a man on the sidewalk with a sound system playing music until 3am on weekends. Questionable people like to hang out on the corner of the hotel. Security guard checks room keys after 12am so that made me feel a little safer.
2024년 5월에 3박 숙박함

4/10 - 별로예요

Dani

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 5월에 8박 숙박함

10/10 - 훌륭해요

Shayla Monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Carlos

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Céntrico si vas a lo turístico
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here more than anywhere in NOLA, wasn’t get to and a nice place.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was close to the area were i needed to go and close by alot of surrounding venues
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had no issues on my stay whatsoever. Staff was friendly room was clean room maintenance was great.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were friendly and responsive to a couple hiccups we had with our stay. Informational only: The infrastructure maintenance of the corner, street, sidewalks and such is minimal, in the surrounding area, which is not the responsibility of the hotel, but I was thankful I had brought good walking shoes.
2024년 5월에 8박 숙박함

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Nataliya

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great, room was awful service even worse. We had no hot water most of our stay, had to get two queens instead of the king we booked, staff was very rude and unhelpful
2024년 2월에 4박 숙박함

8/10 - 좋아요

Xiaoming

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location. Good condition. Average staff.
2024년 5월에 5박 숙박함

4/10 - 별로예요

Michelle

좋아요: 직원 및 서비스
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Pathelia

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I was not aware of daily $60.00 refundable.I told one time returnable fee of $60.00.Not $60.00 daily .Furniture needs upgrading .Best thing was Concierge-valet Eric .He was caring and outstanding work ethic.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Karol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a great location to see everything.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The location was nice
2024년 5월에 2박 숙박함

8/10 - 좋아요

Sharon Rena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice and clean. I loved the hot water showers.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Monse

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One incident I had was that the box spring had not been placed right, so after walking around the bed, I was hit by a big piece of metal sticking out from the bed. Now, I have a wonderful scar that is still healing. Other than that the parking is not a far walk if you rent a car. The hotel is centric on Bourbon Street and Canal Street, so if you are looking for a quiet place, this is not the place to stay. Everything is super close, and as soon as you arrive, eat at Olde Nola. Their food will leave you speechless. It is a beautiful city. I am so happy my husband and I came here for our honeymoon. Enjoy your stay!
2024년 5월에 4박 숙박함

8/10 - 좋아요

Renita 님, Kenosha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and within walking distance of restaurants and entertainment.
2024년 5월에 4박 숙박함