매일 뷔페식 무료 아침 식사 포함

햄프턴 인 & 스위트 뉴올리언스 컨벤션 센터 여행 후기

3.5 out of 5
햄프턴 인 & 스위트 뉴올리언스 컨벤션 센터
1201 Convention Center Blvd, New Orleans, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1133개 이용 후기 중 707개" "
평점 8 - 좋아요. 1133개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 1133개 이용 후기 중 90개" "
평점 4 - 별로예요. 1133개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1133개 이용 후기 중 54개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Dong Gun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was perfect
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Dong, it's wonderful to hear your experience at Hampton Inn & Suites New Orleans-Convention Center was faultless. We strive to provide our guests with the ultimate stay experience, and it seems we achieved that with your stay. Thank you for your kind words. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Charlie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Before booking hotel website states parking available which is not true. You have to valet park for an extra fee. Only 2 people working in valet and takes an extremely long time to drop off and pick up vehicle. Stayed on the 7th floor and whole floor reeked of marijuana. I had my kids with me and they asked me what is that smell. Smell was extremely strong. Breakfast is over too early at 9:30.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Charlie, we understand that you had some challenges with the valet service and we apologize if it didn't meet your expectations. Our parking system is designed to provide the utmost convenience for our guests. Also, we aim to create a welcoming and peaceful environment for our guests, so we regret to hear your experience was compromised by undesirable scents due to the time of year as your stay occurred during 4/20 weekend.We're grateful for your feedback on breakfast hours and we will surely take it into consideration for future improvements. A manager will be following up with you soon regarding your concerns about our parking. We hope to have another opportunity to enhance your stay in the future.

6/10 - 괜찮아요

LaWonda 님, Waldorf

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled like a gym locker. The hotel needs to be upgraded.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
LaWonda, it's regrettable to hear that your recent stay didn't meet expectations, particularly referring to the odor in your room and the overall look of the hotel. We aim to provide a welcoming and clean environment for all of our guests. Rest assured that feedback like yours is invaluable and will be shared with our team members to ensure improvement moving forward. We hope to get another opportunity to serve you and provide a better experience.

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 직원 및 서비스
Tv didn’t work
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Mark, we're sorry to hear about the issues you encountered with the television. Rest assured, our team members are always available to rectify such concerns promptly. We value your feedback and hope to serve you better in the future.

10/10 - 훌륭해요

Kenneth

별로예요: 청결 상태, 직원 및 서비스
Very
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Thank you for the 5/5 rating, Kenneth!It's excellent you enjoyed your time at Hampton Inn & Suites New Orleans-Convention Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Courtney

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff Was so friendly and helpful in booking our excursions. The gentleman at the parking garage and the bartenders were also very nice
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Courtney, it's fantastic to hear that the team members at the front desk and our parking associate, along with our bartenders, made a positive impact on your stay at Hampton Inn & Suites New Orleans-Convention Center. We focus on delivering exceptional service to our guests and it seems we met that goal with you. We're glad you appreciated their friendliness and assistance with your excursions. We can't wait to welcome you back for another memorable experience.

8/10 - 좋아요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed could have been better.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Lawrence, thank you for sharing your feedback following your stay at Hampton Inn & Suites New Orleans-Convention Center. While we delight in your 4-star rating, we regret that you found the bed less than ideal. Rest assured, our goal is always to provide a comfortable stay, so we will take your comments into account as we continually work on improving our guest experience. We hope to welcome you back soon.

10/10 - 훌륭해요

Tyra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this Hampton Inn location were pleasant to encounter. They were welcoming, friendly, and eager to assist. Thank you for accommodating our early check-in quickly and being an amazing establishment. I highly recommend this location and when I return to New Orleans, I will probably stay here again.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Tyra, it's delightful to hear that the team members at Hampton Inn & Suites New Orleans-Convention Center truly enhanced your stay with their upbeat and eager demeanor. Their aim is always to provide a hassle-free and welcoming environment for valued guests like you. We appreciate your wonderful recommendation and eagerly anticipate your return. Your next visit to New Orleans is awaited.

10/10 - 훌륭해요

frank j

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great repurposing of an a beautiful, old, brick factory. We had a kitchen suite with 20 foot ceilings.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Frank J, it's great to hear you appreciated the unique transformation of what used to be an industrial space into Hampton Inn & Suites New Orleans-Convention Center. We're glad you enjoyed the spaciousness of our kitchen suite and its grand ceilings. We hope to welcome you back soon!

8/10 - 좋아요

Francis

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Francis, we appreciate you choosing Hampton Inn & Suites New Orleans-Convention Center and for leaving a rating. We hope your stay was enjoyable and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Thank you for this excellent rating, Jennifer!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites New Orleans-Convention Center! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Jermeshia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fam tilt and I loved absolutely everything about this place. Please visit 💯
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Jermeshia, it brightens our day at Hampton Inn & Suites New Orleans-Convention Center to hear that you and your family enjoyed your stay. We sincerely appreciate your recommendation and we can't wait to welcome you back for another exceptional experience.

10/10 - 훌륭해요

Brittany

단체 여행
좋아요: 편의 시설/서비스
Very nice place to stay, friendly staff, great breakfast, and beautiful areas surrounding it
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Brittany, it's wonderful to hear that the Hampton Inn & Suites New Orleans-Convention Center provided a pleasant stay for you. We're thrilled that our friendly team members, complimentary hearty breakfast, and the local beauty of our surroundings made your visit memorable. We appreciate your positive words and look forward to welcoming you back in the future.

8/10 - 좋아요

Allen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in great location to convention center. We had a 3am wakeup call with fire alarms then next day the entire facility lost room lock functions. Maintenance was great with communication and responsiveness to get it fixed quickly.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Allen, it's a relief to know you appreciated the Hampton Inn & Suites New Orleans-Convention Center's convenient location and our maintenance team's promptness in addressing the unexpected facility issue. We understand such unusual incidents might have caused a brief inconvenience. Our team is committed to ensuring comfortable stays for all our guests and your feedback helps in this pursuit. We hope to host you again under smoother circumstances.

10/10 - 훌륭해요

Lillie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Lillie, we appreciate your feedback but it seems the details of your experience at the Hampton Inn & Suites New Orleans-Convention Center were left out. We would love to hear more about it so we could continue improving our services. Do not hesitate to share your thoughts so we can make your next stay more pleasurable. Thank you!

10/10 - 훌륭해요

Deborah 님, Wellton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here the night before Our Norwegian cruise. They have a shuttle to the cruise ship. The continental breakfast is to die for tons of options. It’s quiet. If only if there was one thing I could say that was kind of a bummer was their bar is only open from 5 PM until they close. We had to check out at 11 which is normal and OK. But We didn’t get on the shuttle until 130 so it would’ve been nice to be able to go in the bar area and have a nice glass of wine or a beer while we waited for our shuttle time but the bar was closed. There was a lot of people in the lobby waiting for their shuttle and I think they could’ve made some serious money if they would’ve had a bartender there. But overall, we would definitely stay there Before our next cruise.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Deborah, we appreciate your glowing remarks about Hampton Inn & Suites New Orleans-Convention Center and your satisfaction with your stay. Your positive feedback on our breakfast and the peacefulness of our hotel is deeply appreciated. That said, we took note of your suggestions regarding the bar timings. Your constructive feedback helps us see things from a new perspective, and we're grateful that you've highlighted opportunities for enhancement. We hope that the timing of the bar's operation didn't dull your overall experience. We will pass on your feedback to the appropriate team members. We're excited to welcome you back for your next cruise.

10/10 - 훌륭해요

Ledy

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Great customer service
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Ledy, it's wonderful to hear you experienced superb service at Hampton Inn & Suites New Orleans-Convention Center! We're truly delighted our team members were able to enhance your stay. Your appreciation is highly valued and we look forward to your next visit.

10/10 - 훌륭해요

Rosena

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good I enjoyed my stay
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Rosena, it's wonderful to hear that you enjoyed your stay at Hampton Inn & Suites New Orleans-Convention Center. We're looking forward to welcoming you back for another great experience!

6/10 - 괜찮아요

Dionne

단체 여행
It was okay
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Dionne, thank you for sharing your review. It's clear that your experience was not quite up to expectations and we appreciate your feedback. Should your travels bring you back, we are confident we can provide an improved experience.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
David, thank you for your wonderful 5-star rating of Hampton Inn & Suites New Orleans-Convention Center. We're pleased to know your experience with us met your expectations. Your valuable feedback is always appreciated. The team eagerly awaits your next visit.

4/10 - 별로예요

kevin

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Stayed 2 nights , room never cleaned . Never even saw housekeeping person .
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Kevin, we regret to hear about your recent experience concerning the upkeep of your room. It's our goal to maintain a clean and welcoming environment for our guests. We do fully service rooms after two days stay, but we are always available and more than willing to pick up any trash, refresh towels, make beds, etc. should a guest request it. Feel free to contact the front desk immediately during future stays should any issues arise. We hope to get another chance to serve you better.

10/10 - 훌륭해요

Catina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and clean
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Catina, it's heartening to hear that you found the Hampton Inn & Suites New Orleans-Convention Center to be clean and secure. We appreciate having you as our guest. We hope we will have the opportunity to serve you again in the future. Thank you for your review.

10/10 - 훌륭해요

James 님, LITTLE ROCK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is small bit convenient and easy to navigate. The rooms were nice and ours had a kitchen
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
James, it's wonderful to learn that you found our Hampton Inn & Suites New Orleans-Convention Center to be conveniently located and easy to navigate. We're pleased that you appreciated our well-appointed rooms with a kitchen included. We can't wait to welcome you back for another pleasant stay in the future.

8/10 - 좋아요

Ja’Nisa

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Ja'Nisa, thank you for your stay and the commendable rating. At Hampton Inn & Suites New Orleans-Convention Center, we believe in delivering a high-quality experience, and your approval encourages us. Every time you visit us, anticipate a great stay making wonderful memories. We eagerly await your return.

10/10 - 훌륭해요

T

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: excellent front desk staff, decor was welcoming and warm, convention center is across the street, good breakfast, although it’s a bit congested at the waffle bar (hey, ya gotta have waffles…) Cons: Valet/Concierge staff were not very helpful as we were struggling with our bags; did not offer a baggage carriage, had to walk all the way to front desk to ask for one, only to be informed h they were at the valet station!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
It's great to learn you found our front desk service excellent and the decor inviting. The Hampton Inn & Suites New Orleans-Convention Center appreciates your kind words regarding our breakfast. Please accept our apologies for the baggage carriage inconvenience, we always aim for our team to assist guests readily. Rest assured, we'll seek to improve on this aspect. Thank you for your feedback.

6/10 - 괜찮아요

Deborah

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Deborah, we appreciate you taking the time to share your rating with us. We are continuously striving to deliver a comfortable and enjoyable experience for all of our guests, and we take your feedback seriously as we work towards improving. Thank you for staying with us and we hope to serve you better in the future.

10/10 - 훌륭해요

Joshua

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Joshua, it's great to see your top-rated review for the Hampton Inn & Suites New Orleans-Convention Center. Our team is thrilled to have made your stay enjoyable. We look forward to welcoming you back for another wonderful experience.

10/10 - 훌륭해요

Tonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Tonya, it's fantastic to hear your stay at Hampton Inn & Suites New Orleans-Convention Center was a success. We appreciate you selecting our hotel for your visit. Given the chance, we would be thrilled to host you again.

10/10 - 훌륭해요

Manuela

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Manuela, thank you for your fantastic rating of Hampton Inn & Suites New Orleans-Convention Center. It's rewarding to know you had an enjoyable stay. Keep us in mind the next time you're attending anything at the Convention Center. We sincerely appreciate your feedback.

8/10 - 좋아요

Andrea 님, Noblesville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking is only valet and confusing.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Andrea, we appreciate your review. It seems there was some uncertainty regarding our valet-only parking services. But we assure you, it is designed to provide a more convenient experience for our guests. At Hampton Inn & Suites New Orleans-Convention Center, we are always working on improving our services for customer satisfaction. Your feedback is very valuable to us.

8/10 - 좋아요

Eugene

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The additional cost for a ready room because we arrived early instead of just giving us a room they charged us $25.00 instead of allowing us to use my Hilton Honors points
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Eugene, thank you for your feedback. We will be contacting you as there are upgrade fees but not early check-in fees. We truly appreciate you choosing Hampton Inn & Suites New Orleans-Convention Center and anticipate accommodating you in the future.

10/10 - 훌륭해요

Sonia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, clean, spacious room with a nice bathroom. The area was very nice and close to the min attractions or activities. Staff was friendly and polite. We enjoyed our visit.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Sonia, we're thrilled to hear you had such an enjoyable time at Hampton Inn & Suites New Orleans-Convention Center. It's wonderful you found your room to be clean and large in size with a welcoming bathroom. Furthermore, we're delighted that you appreciated our convenient location near attractions and activities. It's also great to hear you appreciated the friendliness and courtesy of our team members. We eagerly await your next visit.

10/10 - 훌륭해요

Tracie 님, chandler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We like this hotel alot. Very clean, good breakfast and friendly staff. Nice park across the street and a few places to eat by walking 15 minutes or so.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Tracie, it's wonderful to hear that you hold the Hampton Inn & Suites New Orleans-Convention Center in high regard. We're glad you found everything to be spotless, appreciated the complimentary hot breakfast, and our team's friendliness left a good impression. We're also pleased to know you enjoyed the convenience of the nearby park and the proximity to several eating places. We're looking forward to welcoming you back the next time you visit New Orleans.

6/10 - 괜찮아요

Jody

단체 여행
별로예요: 직원 및 서비스
The area around the convention center was fine. It is nice that they have transportation to the cruise lines. The bartender was fantastic. Check out process was easy. There was no toilet paper in the room when we got there. Tried to call the front desk several times and nobody would answer.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Jody, thank you for sharing your experience. It's great to hear that you found our location convenient and enjoyed the transportation to the cruise lines. We're glad our bartender made a positive impression! However, we regret to hear there were a few complications during your stay, especially in regards to your room amenities and reaching our team members at the front desk. Your feedback is valuable and will certainly be shared with our team for better service in the future. We hope to have another chance to provide a seamless stay experience.

8/10 - 좋아요

Meagan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to cruise port lots of things in walking distance
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Meagan, we're pleased to hear that you appreciated the convenient access to the cruise port and various local attractions from Hampton Inn & Suites New Orleans-Convention Center. We work hard to provide a comfortable and strategically located base for all our guests' New Orleans adventures. Thank you for your positive feedback. We hope to serve you again in the near future.

6/10 - 괜찮아요

Brenda

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Thank you for sharing your feedback, Brenda!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Krystin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to river walk shopping outlet
답변 제공: Customer Service 님, 2024년 3월 6일
Krystin, we're delighted to hear you found the location of Hampton Inn & Suites New Orleans-Convention Center beneficial for your shopping requirements. Having easy access to enjoyable shopping outlets like River Walk indeed makes trips such as yours pleasant. We hope to accommodate you again soon!

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was a little nervous about staying here after reading more recent reviews. We booked this hotel for one night before leaving for our cruise. I have to say we had a great experience. Check in staff was very friendly, our room was on the top floor, at the end of the hall. We walked around exploring the area between 2-5. Went to the outlet mall, and walked around most of the streets without any issues. Room was clean, beds were very comfortable. Woke up early and had the complimentary breakfast. We have no complaints, will come back again!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Christine, it's wonderful to hear that your stay at Hampton Inn & Suites New Orleans-Convention Center exceeded your expectations. Your kind words about our check-in process, comfortable accommodations, and convenient location truly made our day. Moreover, we're delighted that you enjoyed our complimentary breakfast! We're eager to welcome you back again in the future for another great experience.

10/10 - 훌륭해요

Makeasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to the convention center which made it very convenient for me.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Makeasha, thank you for your positive review. We're thrilled that Hampton Inn & Suites New Orleans-Convention Center's proximity to the convention center made your stay so convenient. We're indeed strategically located and we're glad you were able to take advantage of it. We look forward to hosting you again soon.

10/10 - 훌륭해요

Hoi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had lots of food options to choose from
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Hoi, it's delightful to hear that you enjoyed the breakfast offerings at the Hampton Inn & Suites New Orleans-Convention Center. We pride ourselves in providing our guests with a diverse and fulfilling start to their day. We look forward to your next stay with us.

10/10 - 훌륭해요

Yureisy 님, miami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the Convention center and Riverwalk outlets.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Yureisy, we appreciate your positive words about the Hampton Inn & Suites New Orleans-Convention Center. Our location's proximity to notable landmarks like the Convention Center and Riverwalk outlets is indeed one of the highlights we take pride in. Thank you for recognizing this, and we hope to welcome you back to our hotel in the future.

6/10 - 괜찮아요

Amber

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Amber, we see that your rating indicates that some aspects of your experience did not meet expectations. We always aim to deliver a great experience, and we regret if that didn't happen this time. We look forward to having the opportunity to provide an improved experience on your next visit.

2/10 - 너무 별로예요

richie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Woman at front desk was very rude and condescending.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Richie, we regret hearing about your experience with our front desk. It's disheartening to discover that our team member's manner didn't measure up to the courtesy we strive for. All feedback is crucial, and yours will aid our continuous training progress to enhance guest experiences in the future.

8/10 - 좋아요

Britney

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and Clean and very close to the Cruise Port. They also provide transportation to the port and you can leave your vehicle in a locked secure area while you’re cruising for an additional fee.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Britney, thank you for choosing Hampton Inn & Suites New Orleans-Convention Center for your stay. We are thrilled to read about your pleasant experience and that you appreciated our cleanliness and proximity to the Cruise Port. It's wonderful that you took advantage of our port transportation and secure parking facility as well. Your positive comments truly encourage us as we strive to provide a seamless experience for our guests. We hope to serve you again in the future.

4/10 - 별로예요

Maleia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel offered free shuttle to the NCL port for cruise embarkation. Breakfast buffet offered many selections. Hotel carpeting in the room was dirty and old, no hairdryer, iron was broken.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Maleia, thank you for your feedback. It's great to hear you appreciated the complimentary shuttle and variety at our breakfast buffet. However, we regret that the in-room amenities and cleanliness did not live up to your expectations. We strive to keep our rooms well equipped and good condition, so we will certainly address these concerns. We hope you will give us another chance to provide an improved experience next time.

10/10 - 훌륭해요

Tracey

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room wasn’t ready so we upgraded to a Suite. The room was perfect, very clean. Perfect location to be next to the Convention Center and within walking distance to nearby attractions.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Tracey, we're delighted to read that you enjoyed your stay at Hampton Inn & Suites New Orleans-Convention Center. We're pleased to know the cleanliness of your upgraded suite met your expectations. Also, we're glad you found our location conveniently close to the Convention Center and within easy reach of local attractions. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Charlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Charlene, your high rating speaks volumes and we truly appreciate it. It's satisfying to see that Hampton Inn & Suites New Orleans-Convention Center met your expectations. We look forward to your return, hopefully in the near future.

8/10 - 좋아요

Xiaochun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property provides breakfast and coffee all day.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Xiaochun, we're glad to hear that you enjoyed our all-day coffee and breakfast provision at Hampton Inn & Suites New Orleans-Convention Center. It's part of our effort to make your stay as convenient as possible. We're looking forward to welcoming you back in the future.

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t feel safe in the neighborhood around the property
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Christine, we're sincerely sorry to hear about your concerns regarding the surrounding area. Providing a secure environment is always a priority, and we deeply regret your discomfort. Please be assured that we take these concerns very seriously and continuously work towards enhancing our security measures.