로비 좌석 공간

호텔 마자린 여행 후기

3.5 out of 5
호텔 마자린
730 Bienville St., New Orleans, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1486개 이용 후기 중 920개" "
평점 8 - 좋아요. 1486개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1486개 이용 후기 중 113개" "
평점 4 - 별로예요. 1486개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1486개 이용 후기 중 30개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Chang Sun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
버번스트리트 바로 앞. 그리고 버번스트리트 거리에 있는게 아니어서 술취한 사람(?)들을 피할 수 있음. 호텔도 깔끔해서 좋음.
2021년 12월에 3박 숙박함
답변 제공: Tyler - Guest Services Manager 님, 2021년 12월 28일
Thank you for the review.

10/10 - 훌륭해요

Americo 님, Laredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and conveniently located. If you are looking for a party spot, this is it.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Jay

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Gilbert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time staying here and it was great. We'll be returning.
2024년 2월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, Gilbert! It was great having you as our guest and we are thrilled to see you enjoyed your stay, safe travels, and looking forward to welcoming you back.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you Stephen! We are thrilled to see you enjoyed your stay with us and we look forward to seeing you again, soon!

10/10 - 훌륭해요

Alan

연인과의 여행
French quarter area.
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you for the review, Alan. We are happy to see that you enjoyed your stay with us and we it was wonderful having you as a guest.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, Peter! We appreciate your feedback, and happy to see you enjoyed it. I was a pleasure to host you, and we look forward to seeing you again.

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location within the French Quarter! Easy walking to Bourbon and Royal Street bars, restaurants, shops, etc. The hotel was clean and the front desk staff was very helpful with recommendations, tips and taxis. Would definitely stay there again!
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, Frank! We are so happy to see that you enjoyed your stay with us and it was a pleasure to host you. Wishing you many safe travels.

10/10 - 훌륭해요

DeJuan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful will visit again
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, DeJuan! It was a pleasure to host you, and we were delighted to have you as our guest.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Good morning, Michael, and thank you! We are thrilled to see that you enjoyed your time with us, and it was a pleasure to serve you.

6/10 - 괜찮아요

Kim

좋아요: 직원 및 서비스
I liked the hotel just could use a update on mattress The maids were wonderful kept our room clean and with coffee / towels
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you for your feedback, Kim. We are happy to see that you enjoyed your stay with us, and we were delighted to have you as our guest.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, great location, friendly staff
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, Mary. We are happy to see that you enjoyed your stay with us, and it was a pleasure to host you.

8/10 - 좋아요

nikolai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great place, really helpfull staff, in the heart of the french quarter. My only issue was the bed was really soft, and posibly worn in and could use an extra blanket.
2024년 3월에 5박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 23일
Thank you for your review. We will share your feedback with our staff. We look forward to your return.

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 직원 및 서비스
Central to all the french quarter. Breakfast was great. Desk staff were widerful and helpful. Frudge in room was a bonus.
2024년 3월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 23일
Thank you for your review. We will share your feedback with our staff. We look forward to your return.

10/10 - 훌륭해요

Kyle

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, right off Boutbon St. Surprisingly, hotel was quiet at night.
2024년 2월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 23일
Thank you for your review. We will share your feedback with our staff. We look forward to your return.

10/10 - 훌륭해요

Donald 님, Ann Arbor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient in the French Quarter
2024년 3월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 26일
Thank you, Donald. We were delighted to have you as our guest, wishing you many safe travels!

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms, close to everything
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 22일
Thank you, Michele! We are happy to see that you are satisfied with your stay! We hope you enjoyed the rest of New Orleans!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
Good location
2024년 3월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 19일
Thank you, David! We appreciate you taking the time to give us this review and share your experience with us. It was a pleasure to host you, and we hope to welcome you back to NOLA, soon!

10/10 - 훌륭해요

francesco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, only steps away from the action of Bourbon St. Rooms are small but have a little fridge and they give you drink tickets to the bar. Did see a cockroach roam by while I was using the bathroom one morning. Seems like that is pretty standard for New Orleans. One of front desk employees seemed very confused by hotely type questions. Overall, I would stay here again but I wouldn't rely on the front desk for anything. Also parking is a pain, especially if you are coming during a big event. You don't need the car. It will just be a pain in the ass.
2024년 3월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 19일
Thank you, Francesco! We are happy to see that you enjoyed your stay with, but I will certainly forward your notes along to the proper channels. It was a pleasure to host you and have a safe trip back.

4/10 - 별로예요

Taiesha 님, Dallas

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They allowed us to check in early which was great. However the room they put us in was directly next to the elevator, so this is what we had the pleasure of listening to all night. The room looked nothing like what was shown prior to arrival. The room was outdated and had an old moldy smell. Needed to print something and the printer in the business center was out of toner, I alerted them to this and there was no urgency to correct. Overall it was not worth the price and I would NOT stay here again.
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 19일
We are very sorry for this experience. I will forward along your notes, and try to have them addressed. We hope the rest of New Orleans was enjoyable, and wish you many safe travels.

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, friendly staff. Close to everything
2024년 2월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 19일
Thank you, Monica! We are happy to see that you enjoyed your stay with us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Lynn 님, southbury

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 18일
Thank you for your response. We hope you return soon.

10/10 - 훌륭해요

Juliana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, conveniently located
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 18일
Thank you for your review. We look forward to seeing you in the future.

8/10 - 좋아요

Tabra

단체 여행, 연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Awesome stay,very close to bourbon street
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 18일
Thank you for your review. We look forward to seeing you in the future.

10/10 - 훌륭해요

davis LYNN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. Only negative thing is the AC wasn’t great. Beautiful hotel will stay again!!!
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 18일
Thank you for your review. We look forward to seeing you in the future.

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great and very helpful. The room was clean and comfortable and the hotel is in a very convenient location. Our only complaints are that the pillows were rock hard and there was no fan vent in the bathroom so the room stayed very humid. All in all, we’d certainly consider staying here again.
2024년 3월에 5박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 15일
Thank you for your review. We will share your feedback with our staff.We hope you return to visit soon.

10/10 - 훌륭해요

Mark Jeffrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot!!
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 15일
Thank you for your review. We hope you return soon.

8/10 - 좋아요

Allen

2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 15일
Thank you, Allen! We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels. Have a nice weekend!

6/10 - 괜찮아요

Allessandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location. No restaurant.
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 15일
Thank you, Alessandra for taking the time to write this review. We appreciate your feedback; it was a pleasure to host you!

6/10 - 괜찮아요

Angie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and gave great options for food. However our room was not clean. There were spider webs in the restroom and one of the robes had a stain on it. The rugs looked old. The WiFi was not good at all. Though the property looked nice and well kept.
2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 13일
Thank you for your review. We will share with our staff. We hope you will return soon.

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very convenient to Bourbon street and good food. It was clean and quiet. We had a great experience and would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 12일
Thank you, Keith! We appreciate you taking the time to share your experience with us. It was wonderful having you as our guest, and we hope to welcome you back on your next trip to New Orleans. We hope you have a safe return and looking forward to seeing you again, soon!

10/10 - 훌륭해요

Wendy Colleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 3월에 4박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 12일
Good morning, Wendy! We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

6/10 - 괜찮아요

Tom 님, Kingfisher

가족 여행
Our experience was not at all like the previous stays. We’ve always enjoyed staying here, the location is great and the rooms and staff were always fantastic. However, this stay was just not that good. The closet doorknob came off in my hand and we couldn’t access the closet to hang our clothes up. We called for maintenance, but they didn’t show. When we finally called the desk again, they moved us to another room. Also, we had the do not disturb sign up because we didn’t want the room disturbed, but they came in anyway. The hotel just seems to have lost its edge. With all the choices in the Quarter, we will probably try a different one in the future.
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 12일
Good afternoon, Tom. Welcome back and we are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

10/10 - 훌륭해요

DAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
was nice
2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 8일
Thank you for your review. We hope you will return soon.

6/10 - 괜찮아요

James 님, Modesto

가족 여행
Hotel was nice as well as staff minus the lady there Wednesday the 6th. Asked for a late check out until 1:30 and was told absolutely not due to management and hotel policy. Asked if they would reconsider being we dried out our flooded room ourselves, dealt with a soaked carpet for 3 days and dealt with our soaked luggage due to the rain leaking into the room and we’re still rudely denied the late check out. Other than that our stay was great.
2024년 3월에 5박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 8일
Thank you for your review.We will go over this information with our staff. We hope you will return to visit soon.

8/10 - 좋아요

Araceli

좋아요: 직원 및 서비스
2024년 2월에 5박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 8일
Thank you for your response. We hope you will return soon.

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property/staff experience
2024년 3월에 1박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 5일
Thank you, Mercedes! It was so great having you as our guest! We hope you enjoyed the rest of New Orleans and we hope to welcome you back soon.

4/10 - 별로예요

Carol Sue

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
At first seemed very nice when arrived at 9am. Wrong type room assigned at 4pm, not by courtyard but down a long corridor into another building - room small, one small window. Staff said could not change. Next day we were told we could move at 3pm. So repacked and went to new room. Then next day room was flooded and needed to repack and move one story up. No one helped or seemed concerned with all the moving. Felt trip was cut short by needing to stay around the hotel to keep moving. The hotel did not offer any compensation
2024년 3월에 3박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 12일
Thank you for your feed back Carol Sue. We are so sorry that your stay was less than satisfactory and will be sure to forward your notes along. We hope you have a safe return and enjoyed New Orleans.

8/10 - 좋아요

Vanessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a super short walk to Bourbon street if you are going for that. It’s right off of Royal street and about a 10 minute walk to Jackson square. Super convenient location for whatever it is you want to do. Upon booking with Expedia, we were told we would receive a complimentary bottle of wine. We did not. We did, however, get a card good for one free drink at the hotel bar. The room was comfortable and quiet and the front desk clerks were friendly and helpful. If you are paying to park, the garage is right across the street from the Hotel Mazarin in the Royal Sonesta garage.
2024년 3월에 2박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 4일
Thank you, Vanessa! It was a pleasure to host you, and we are happy to see that you enjoyed your stay. We hope to welcome you back on your next trip.

8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was beautiful and historic. It right in the french quarter. Very convenient
2024년 2월에 4박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 4일
Thank you, Tiffany! We appreciate the review and happy to see that you enjoyed your stay. Safe travels, and we look forward to welcoming you back!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Boutique type hotel close to all the action on Bourbon Street
2024년 2월에 5박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 4일
Thank you, Michael! We appreciate you taking the time for giving us a review, and feedback. We are happy to read that you are happy with your stay, and we look forward to welcoming you back.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 23일
Thank you for your response. We look forward to your return.

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is great, service really good, nice european style bar. Location perfect in french quarter with perfect parking!
2024년 2월에 3박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 4일
Thank you, Jan! It was so great having you as a guest, and we are happy to see that you enjoyed your stay. Safe travels

10/10 - 훌륭해요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My king superior on the 5th floor was absolutely wonderful. I heard zero street noise, and the room was immaculate. The location is great for walking in the French Quarter and to the CBD. The room was beautifully decorated, I loved the walk in shower, and the fact that there is a lighted make-up mirror. The whole property is very well maintained and comfortable.
2024년 2월에 4박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 4일
Thank you for the feedback and review! We are so happy to read that you were satisfied with your stay. It was a pleasure to host you, and wonderful having you as our guest. Safe travels!

10/10 - 훌륭해요

Betty Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The charm of being in the French Quarter in a classic center courtyard with fountain was delightful and super convenient for exploring the area. Staff were excellent, helpful. Take the City Tour.
2024년 2월에 4박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 3월 1일
Thank you, Betty Ann! It was a pleasure to host you, and we are happy to see that you enjoyed your stay with us. We wish you safe travels, and hope to welcome you back soon!

10/10 - 훌륭해요

Betty Ann

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we liked the old world charm of this hotel. staff were always helpful and kind. security is good even so close to bourbon st. wonderful courtyard off every room.
2024년 2월에 1박 숙박함
답변 제공: Hotel Mazarin | J Collection Hotels 님, 2024년 2월 27일
Thank you, Betty Ann! It was a pleasure to host you, and we are so happy to read that you are happy with your stay. Wishing you safe travels, and looking forward to welcoming you back.

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 3월 20일
Thank you for your response. We look forward to your return.

10/10 - 훌륭해요

Yin Ming Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is excellemt
2024년 2월에 1박 숙박함
답변 제공: Hotel Mazarin 님, 2024년 2월 23일
Thank you for your review. We look forward to seeing you in the future.

10/10 - 훌륭해요

Teresa Olson 님, Queen Creek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location! Older but very clean and staff is fantastic! We have stayed here multiple times and will keep going back.
2024년 2월에 5박 숙박함
답변 제공: EP 님, 2024년 2월 22일
Thank you for your feedback