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Historic Mardi Gras Inn - 히스토릭 마르디 그라 인 여행 후기

2 out of 5
Historic Mardi Gras Inn - 히스토릭 마르디 그라 인
1001 Marigny Street, New Orleans, LA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 284개" "
평점 8 - 좋아요. 1000개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 164개" "
평점 4 - 별로예요. 1000개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 128개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jihyeon

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2020년 1월 27일
Thanks so much for taking the time to rate your stay.

2/10 - 너무 별로예요

Rickey

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
** NO AIR CONDITIONING OR CENTRAL AIR, NO MICROWAVES IN ROOM, NO HOT WATER TO SHOWER WITH, BACKED UP PLUMBING, LEAKY CEILINGS IN SOME ROOMS.
2024년 4월에 5박 숙박함
답변 제공: Jasmine B 님, 2024년 4월 23일
We are sorry to hear that you did not enjoy your stay here. All rooms here at the hotel have air conditioning, the room you were in have a microwave and a mini fridge. Had we know you did not enjoy your room during your three day stay.

4/10 - 별로예요

Kelly 님, Springfield

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The character of the building is fun. The staff are amazing and accommodating. Even though an older hotel, the condition could be improved. In our opinion, no excuse for the broken a/c’s and fire alarms not being repaired. The smell of mildew in one room was so strong I couldn’t even walk in. It makes it harder on the staff to do their jobs when the owners or managers? do not help improve these things. That includes the bed being broken and absolutely uncomfortable. Again, the staff worked with us and made our stay doable- otherwise we wouldn’t have been able to stay. Please provide upgrades! We would absolutely return, if so. Otherwise, never again, unfortunately.
2024년 4월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2024년 4월 18일
We are sorry to hear about your stay with us and we are upgrading the property and our rooms

6/10 - 괜찮아요

Brooke

연인과의 여행
좋아요: 직원 및 서비스
It was okay
2024년 4월에 1박 숙박함
답변 제공: Jasmine B 님, 2024년 4월 17일
Thank you for the review but could you elaborate on why your stay was just okay.

2/10 - 너무 별로예요

Rosa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in for only a few hours and checked back out! Not a very good place to stay. Wasnt ready when we got there and we arrived there at 6pm. (Check in time startwd at 3pm) They had an electrical problem in my room they were srill fixing when we got there. Then there wasnt any toilet paper, no towels, dirty, dirty, dirty!il i felt like if i stepped in the shower i would get some fungus or something. The tile was black from all the dirt and gunk. Then there wasnt any cold wayer to shower. Only hot water. I went ti ask the lady at the desk and she said it was probably because she was doing laudry. And thayvshe was probably going to be doing laubdry all night and the following night also. It was just over all a bad experience. We didnt stay!!!!!
2024년 4월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 4월 15일
We are sorry to hear about your experience here with us. This is not the common practice here at the hotel. We are also updating the property and correcting issue you have listed.

10/10 - 훌륭해요

Eldri

좋아요: 청결 상태, 직원 및 서비스
2nd time staying 1 week. Nice area
2024년 3월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 4월 15일
Thank you for your review

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Teisha Mercadel-General Manager 님, 2024년 4월 5일
Thank you for staying with us

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Teisha Mercadel-General Manager 님, 2024년 4월 5일
Thank you for staying with us.

6/10 - 괜찮아요

Edmond 님, Fort worth

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2024년 4월 2일
Thank you for the review, if we can make any changes let us know

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like the fact that there was hair all over the bathroom sink. A couple spiders as well. I also could not get the AC to work with the remote. I asked for assistance and the caretaker came to my room but she couldn't get it to work. I also couldn't work the TV until she came over and explained what to do. I had no idea you had to push some buttons on the side. I would have never known. I will not be staying here again. It's worth paying more to not have those experiences.
2024년 3월에 2박 숙박함
답변 제공: Teisha Mercadel-General Manager 님, 2024년 4월 5일
Thank you for staying with us

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owners are awesome and personable. Room was clean and quiet. Provided with all the usual hotel stuff. Easily extended our stay at the original room rate. Definitely a dive hotel but worth the stay.
2024년 3월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 28일
Thank you for the review.

10/10 - 훌륭해요

Carrie

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were incredibly helpful and kind, would stay again.
2024년 3월에 1박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 28일
Thank you for the review and come back and see us again!.

8/10 - 좋아요

Lynne 님, Saint Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 2월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 1일
Thank You for the review.

10/10 - 훌륭해요

Jada

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed the weekend here. Its old its in need of alot of upgrades.... but beyond all of the needs thus place has, the Ladies that WORK there make it TOTALLY worth the stay. !!! Those ladies went so far above everything to correct the check in issue... The room was amazing the next night. We WILL return...
2024년 2월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 1일
Thank you for the review and come back and see us

8/10 - 좋아요

Carley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall room was nice and quiet. It’s not as clean as I would’ve liked but for the price and area it’s not a bad deal! Over all enjoyed the experience!
2024년 2월에 1박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 1일
Thank you for the review.

8/10 - 좋아요

Ari

연인과의 여행
좋아요: 직원 및 서비스
Perks: The room was close to the French Quarter, easy to get to, and right beside a shopping center & a Starbucks! Management was super sweet and helpful!!:) Hard truths: our key didn't lock the door, which made us uneasy at night. The staircase to our room/patio was a fall hazard, traverse with care. Overall, we definitely got our money's worth, would consider staying again!
2024년 2월에 4박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 1일
Thank you for the review and letting us know where we need improvement.

6/10 - 괜찮아요

Marlena

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Jasmine B 님, 2024년 3월 28일
Thank you for the review

8/10 - 좋아요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it was walking distance from all historical sites !
2024년 2월에 2박 숙박함
답변 제공: Jasmine B 님, 2024년 4월 15일
Thank you for your review.

10/10 - 훌륭해요

Cayla Jeanette

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was me and my 2 kids. Ages 4&5. A grocery store was just across the street. Easy parking. Secure location. Comfortable and clean rooms. Definitely a cure boutique New Orleans vibe. We ended up staying an extra night bc it was that great. Will stay here again! Also the staff made you feel like family. Thank you again!
답변 제공: Jasmine B General Manager 님, 2024년 3월 19일
W are so happy to hear that you enjoyed your stay with us, we hope to see you in the future

6/10 - 괜찮아요

Mercedes

단체 여행
좋아요: 직원 및 서비스
Love the area and the courtyard. The AC unit in the first room did not work but was able to switch rooms with no hassle
2024년 2월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2024년 3월 19일
Thank you for the review

6/10 - 괜찮아요

Alex

2024년 1월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2024년 3월 19일
Thank you for your review

6/10 - 괜찮아요

Sharon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was okay
The hotel was located in a safe neighborhood with a grocery store a short walking distance away. We were able to park for free on the street since we got there at 3:30pm. We didn’t have to move our car until we left and we were able to walk to the French Quarter and Bourbon Street in about 20 minutes. The hotel has a gate to get to the rooms. The downside was that the hotel is pretty old and worn-down. It smelled really bad in the room and I couldn’t sleep at night because the pillow case and sheets smelled like blood. We didn’t see any blood anywhere thankfully. No bed bugs either. It was just the smell. The bathroom wasn’t that clean either. There were random hairs in the shower and on the towels. The walls are also pretty thin and we could hear everything that was going on outside. Overall it was okay because we were only in there to sleep and shower.
2024년 1월에 2박 숙박함
답변 제공: Jasmine B General Manager 님, 2024년 3월 19일
Thank you for your feedback and we will make the adjustments needed

4/10 - 별로예요

Steven

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
If you like cold, this is the place for you
The room is cold and stayed cold all night. Took me to the FIRST room and No Heat. SECOND Room, TV wouldn't work. THIRD Room, had only a space heater. Was Told they work excellent. NOPE, didn't!! It only works when you stand in front of it and it didn't heat up the room or the bathroom Even when I went in to the bathroom and turn the heater towards it. Oh and the internet wouldn't work...... Stay here when it was Old Town and the rooms were excellent.. looks to me like there needs to be a management change!! Not ever planning on staying here again... Every time I come to New Orleans I always think of this place and remember the great place it used to be! I got with Old Town but, well....
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Terrence

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Paul

Property was safe with a locked gate to get in courtyard. Great walking neighborhood with colorful houses. Close by food co op to grocery shop & art gallery all in 1 building & another Mardi Gras Zone grocery store with variety of items all easily within walking distance. Restaurants & coffee shops woven into the neighborhood. 10 minute walk to Frenchmen St, greatest music in the world. Art galleries on Royal, shops on Decatur, French Market & Bourbon St. All within walking distance. Can’t beat price for this location.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Run down and no hot water
Staff was very friendly and helpful. Interior was pretty rough, plaster missing with exposed brick, shower was tiny with only a few minutes of hot water. Thermostat didn’t work the first night because we didn’t realize you needed to remove it from the wall and hold two inches from the unit to adjust. Pretty quiet neighborhood about a mile from entertainment area of French Quarter.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Kirby

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함

8/10 - 좋아요

Melissa

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was great our room was cozy and accommodating plenty of towels and perfect size for a family of 6. Excellent area about 5 minutes from Jackson square staff was nice and friendly. A grocery store conveniently across the street. We had a heater which is great because we visited during December and the ac works amazing! Parking was good it’s off the street. Area was quiet and people were friendly. Very historic love it.

4/10 - 별로예요

Christian

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A rat came out of under my bed and the property smelled like pee. There was no staff to see about this issue. It was a really bad experience, the door was easy to open meaning I didnt feel safe leaving my things in the room.
답변 제공: Jasmine B General Manager 님, 2024년 3월 28일
Sorry to hear about your experience, but you was with us for two days and we could have fixed any issue you had with your room. As for as the property smelling like urine that is very inaccurate. Our courtyard is scrubbed weekly and cleaned daily

6/10 - 괜찮아요

Natasha

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great. Very helpfu & down to earth But everything was broken. The TV, A/C Unit, toilet, mini fridge missing, washer & dryer, heavy blanket was for a different size bed.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Hugues

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is disaster I just want my money back because I even didn't spend any night there I was disappointed I left the hotel the same day Dirty room dirty mattress nasty bathroom I wouldn't recommend anyone of my people to go there
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Carmeli

2023년 11월에 1박 숙박함

8/10 - 좋아요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brain

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pricing was very affordable.. The entire staff from was very kind and good spirited.. Starting at the Lead Manager too the lovely room attendants who will go over and beyond for your comfort! Im Happy i came 🖤❤️
2023년 11월에 1박 숙박함
답변 제공: Jasmine General Manager 님, 2023년 11월 28일
Thank you so much for the kind review

10/10 - 훌륭해요

Natasha

연인과의 여행
좋아요: 직원 및 서비스
The service & even the guests were the best part! & reason for staying.
2023년 8월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 24일
Thank you for the review

10/10 - 훌륭해요

Brain

2023년 11월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 24일
Thank you for the review

4/10 - 별로예요

Adam

2023년 10월에 7박 숙박함
답변 제공: Jasmine General Manager 님, 2023년 11월 28일
Can you explain the 4 out of 10 review

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really cool staff. Latonda is a great host. Really helpful. Would recommend to anyone trying to stay around the French quarter
2023년 11월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 24일
Thank you for the review

10/10 - 훌륭해요

Brain

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff very helpful avd polite
2023년 11월에 2박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 24일
Thank you for the review

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming clean hotel
Beautiful charming hotel in the middle of New Orleans, clean rooms nice secure courtyard and amazing friendly staff! Can’t beat the amazing price for this place Highly recommend
2023년 11월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2023년 11월 15일
Thank you for the Review and please come back and see us

6/10 - 괜찮아요

Charles

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The problems I had were the TV didn't work and there were roaches in the bathroom.
2023년 11월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Sorry for the inconvenience, we had an outage and required a tech to come to the hotel.

4/10 - 별로예요

Bono

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Thank you for the review

2/10 - 너무 별로예요

Cynthia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was very upsetting the room was nothing like in the pictures it was dirty,one of the beds was broke there were holes in the floor,unexcused for then left a couple of personal things behind and when i called in the evening they said one of the items was there but the other wasn't they were both together for what i paid for i could have gotten something else better i really think you should take the pictures done if the rooms aren't going to like them
2023년 10월에 1박 숙박함
답변 제공: Jasmine B General Manager 님, 2023년 11월 14일
We are sorry to hear about your stay and that is not our standard. We have made changes and still doing so to bring our rooms up to standards.

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Mixed bag
Service at Olde Town was very friendly. Rooms were pretty old and worn. Walls are very thin, so there were some loud moments. We had someone knocking on our door at 6am one morning and someone knocking on our neighbors door at 5am the next morning. Location is ideal for walking into town.
2023년 10월에 3박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Thank you for review and we now have security to prevent those situations..

10/10 - 훌륭해요

Kemleh

2023년 10월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Thank you for your review

8/10 - 좋아요

Alfredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was extremely helpful and very nice.
2023년 10월에 2박 숙박함
답변 제공: Jasmine B General Manager 님, 2023년 10월 11일
Thank you for your review

6/10 - 괜찮아요

Wayne

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Wifi didn't work at all. Awful smell in the room.
2023년 10월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Thank you for the review and we will address any issues you stated.

8/10 - 좋아요

Linda Brigitte

2023년 10월에 1박 숙박함
답변 제공: Jasmine B 님, 2023년 11월 13일
Thank you for the review

4/10 - 별로예요

kristin

2023년 9월에 2박 숙박함
답변 제공: Jasmine B General Manager 님, 2023년 11월 14일
Sorry to see that you did not enjoy your stay