외관

윈덤 뉴올리언스 - 프렌치 쿼터 여행 후기

4 out of 5
윈덤 뉴올리언스 - 프렌치 쿼터
124 Royal St, New Orleans, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 3155개 이용 후기 중 1670개" "
평점 8 - 좋아요. 3155개 이용 후기 중 868개" "
평점 6 - 괜찮아요. 3155개 이용 후기 중 339개" "
평점 4 - 별로예요. 3155개 이용 후기 중 161개" "
평점 2 - 너무 별로예요. 3155개 이용 후기 중 117개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

??

출장 여행
좋아요: 청결 상태, 직원 및 서비스
전반적으로 나쁘지 않으나 시멀이 노후합니다. 버본스트리트랑 매우 가까워서 좋아요
2023년 11월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
시간을 내어 생각을 공유해 주셔서 감사합니다. 버번 스트리트(Bourbon Street)와 가까운 프렌치 쿼터(French Quarter)의 윈덤 뉴올리언스(Wyndham New Orleans)에 대해 감사하다는 말씀을 들으니 정말 기쁩니다. 우리는 유지 관리에 관한 귀하의 피드백을 기록하고 유지 관리 및 개선을 위해 지속적으로 노력하고 있습니다. 다음 방문을 기대합니다.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프렌치쿼터에 위치해 있어서 놀거리는 쉽게 접근할 수 있습니다. 주차장, 발렛파킹(유료)이 가능해서 차량으로 가지고 숙박하기에 적합합니다. 방에 냉장고, 드라이어기가 없습니다.
2022년 1월에 1박 숙박함
답변 제공: Craig 님, 2022년 1월 10일
Dear Valued Guest, Thank you for the nice review of my hotel. we are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

8/10 - 좋아요

RUBEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was a pleasant one. But there are some details to mention to future travelers. The room was unusually small. The bed were small, maybe full size but not sure, they seemed smaller than that. Some complementary details would have been nice. Like a mini bar in the room and complementary water when you arrive.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Clarence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I could say is the water wouldn't always be hot.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Clarence, it's good to hear you generally enjoyed your stay at Wyndham New Orleans - French Quarter. Your comment regarding the intermittent water temperature has been noted and will be passed along to our maintenance team for review. We value your feedback and look forward to welcoming you back next time.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 10일
Carlos, thank you for choosing Wyndham New Orleans - French Quarter. We're thrilled to know that your stay was enjoyable. Your support means a lot to us and we'd be glad to welcome you back anytime. Safe travels!

8/10 - 좋아요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to Bourbon St. And to all the tourist spots. The room was pretty good, however, my air conditioner kept shutting off. They immediately came up each time i let them know (3 times) to address it. It would work for a little while, then stop again. Finally it got working in the last night, but it only when i set it to 60 degrees. So the decision was between 60 and 78 degrees, nothing in between. That was frustrating. But the staff was great and did what they could to fix the situation
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Juan, thank you for your enlightening feedback. It's fantastic to read that you found our proximity to key attractions enjoyable and our team members were responsive and efficient. However, it's regrettable that you encountered issues with the room's climate control. Be assured that such incidents are not typical of the experience we aim to provide. The points raised have been noted and will aid in our ongoing efforts to fine-tune our amenities. We truly appreciate your patience and kindly await the opportunity to offer you a seamless stay next time.

10/10 - 훌륭해요

James Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to everything in the Quartet
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
James Thomas, we're delighted that the Wyndham New Orleans - French Quarter's prime location served you well during your visit, allowing you to easily explore the area. We hope to see you again in the future for another convenient stay in the heart of the city.

10/10 - 훌륭해요

Carmena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Carmena, it's splendid to hear that Wyndham New Orleans - French Quarter's ideal location made your stay more convenient. We hope to serve you again on your next visit to the city.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice stay. I would definitely stay again.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Debbie, it's fantastic to hear you had an enjoyable stay at the Wyndham New Orleans - French Quarter. We are delighted that you would consider returning, and we eagerly await your next visit. Safe travels until then.

8/10 - 좋아요

Ronnie

가족 여행
No refrigerator or microwave in room.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Ronnie, thank you for sharing your feedback. We regret any inconvenience caused by the lack of certain amenities in the rooms. Moving forward, we'll strive to better communicate the features of our accommodations. We're pleased to know you had an overall positive experience at Wyndham New Orleans - French Quarter and we hope to host you again in the future.

10/10 - 훌륭해요

Matthew

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay and look forward to staying there again next year ! Thanks so much !
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Matthew, it's delightful to hear that you enjoyed your experience at the Wyndham New Orleans - French Quarter. We're eager to welcome you back next year for another memorable stay. Thank you for sharing your appreciation.

10/10 - 훌륭해요

adaora

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Thanks for the perfect rating, Adaora!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Wyndham New Orleans - French Quarter.Have a wonderful day!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
French Quarter does not feel as safe as in the past, per locals and cabbies
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Stephen, we appreciate you choosing Wyndham New Orleans - French Quarter! It is our aim to ensure that all our guests feel comfortable and secure during their stay. Safety is a dynamic subject and we understand that perceptions of it can vary. We continually strive to anticipate and meet the expectations of our guests. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Rediol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was good
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Rediol, it's wonderful to hear you had a good experience at Wyndham New Orleans - French Quarter. We're delighted that you chose us and we look forward to your next visit.

10/10 - 훌륭해요

Cody

좋아요: 편의 시설/서비스
Everything
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Cody, thanks for your succinct review! We're glad you enjoyed your stay at Wyndham New Orleans - French Quarter. We're delighted that everything was just as you expected. Looking forward to your next visit!

10/10 - 훌륭해요

Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was centrally located, awesome staff!! great view on the 20th floor river-side and secured at night.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Annette, thank you for choosing Wyndham New Orleans - French Quarter for your stay and for sharing your positive experiences. We are delighted to hear that you enjoyed our location, remarkable view from the 20th floor, and our devoted team members, who prioritize guest security during the night. We look forward to welcoming you back on your next visit to New Orleans.

10/10 - 훌륭해요

Leonard

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Would stay there again
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Leonard, thank you for taking the time to share your positive experience at Wyndham New Orleans - French Quarter. It's delightful to hear that you found our hotel to your liking, and we're thrilled with your intention to revisit. Our team members strive to provide great service and it brings us joy to know that it's recognized by our valued guests like you.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great time during jazz fest
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Elizabeth, it's wonderful to hear that you had an enjoyable time during jazz fest at Wyndham New Orleans - French Quarter. We pride ourselves on offering our guests memorable experiences, and we're delighted that we could contribute to your fun-filled stay. We hope to welcome you back in the future for another delightful experience.

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Jan, we truly appreciate you taking the time to leave a rating for Wyndham New Orleans - French Quarter. Your high scoring reflects satisfaction, and we're glad we could meet your expectations. We'll continue to strive for excellence and your feedback is valued. We look forward to welcoming you back on your next visit to New Orleans!

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Christine, thank you for leaving a review for Wyndham New Orleans - French Quarter. It's wonderful that you had a positive experience. The team appreciates your great rating! Your feedback encourages us to continue providing enjoyable stays for our guests. We hope to welcome you back soon.

10/10 - 훌륭해요

SVETLANA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Busy area but still felt safe. Right in the midst of action, shops, restaurants and bars. A bit loud at night from the street.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 7일
Thank you for taking the time to submit this feedback, Donald.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 - 훌륭해요

Beatrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly. Clean and within walking distance to most everything. Area across the street was sketchy but the hotel had major Security and I felt very safe.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Beatrice, it's delightful to hear that you appreciated the impeccable cleanliness and convenient location of Wyndham New Orleans - French Quarter. Our team members always strive to provide friendly service, ensuring you feel welcome and secure during your stay. We look forward to hosting you again on your next visit to New Orleans.

8/10 - 좋아요

Jean

Only problem was the continuous running toilet.
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Jean, thank you for your feedback. We regret to hear about the issue you experienced with the bathroom facilities at Wyndham New Orleans - French Quarter. It's our continuous endeavor to provide comfortable and hassle-free experiences to our guests, and your comments will assist our team in achieving this goal. We look forward to an opportunity to improve your experience during your next visit.

6/10 - 괜찮아요

Tish

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Thank you for the feedback, Tish.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So convenient! Made it easy to walk everywhere
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Allison, it's fantastic to hear that Wyndham New Orleans - French Quarter's location offered you the convenience to explore easily on foot. We're grateful for your feedback and are excited to welcome you back soon to our centrally situated hotel.

10/10 - 훌륭해요

Kelli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and so was the room and location. We have stayed twice and will be back!
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Kelli, thank you for sharing your wonderful experiences at Wyndham New Orleans - French Quarter. We're truly delighted that you enjoyed the room, location, and our team members. Your repeat visits means a lot to us. Looking forward to your return!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is not far from Canal Street and Bourbon Street. The hotel staff were extremely helpful. This was my first time to New Orleans and I really had a great time
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Jamie, thank you for sharing your experience at Wyndham New Orleans - French Quarter. We're delighted to hear that our prime location and supportive team members enhanced your very first visit to New Orleans. We hope to make many more memorable experiences for you in the future.

10/10 - 훌륭해요

Timothy 님, OKLAHOMA CITY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great visit all the people were friendly I will stay there again
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Thanks for the perfect rating, Timothy!We're pleased to hear that you have fully enjoyed your stay at Wyndham New Orleans - French Quarter, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 - 좋아요

Lagretta

The staff was friendly and professional
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Lagretta, we're thrilled to hear you found our team members at Wyndham New Orleans - French Quarter both friendly and professional. Making sure all our guests have a personable, professional experience is a goal we're always striving towards. We look forward to having you return in the future.

6/10 - 괜찮아요

Don

Won’t be back
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Don, we're sorry to hear that your stay didn't meet your expectations. We always strive to provide the best experience for our guests. Your feedback is of utmost importance to us and we're committed to making improvements where necessary. Your satisfaction is our priority and we hope you'll consider giving us another chance in the future.

6/10 - 괜찮아요

Olga

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hotel was in the good location, that's all. But communication between from desk and housekeeping was non existing. After our room wasn't cleaned for two days, i asked the front desk to send someone before we left for the day at 10;30...after returning after 3:30 our room was still not serviced. Also, i asked (and payed) for a late check out at 2:00. but housekeeping came in three times: 8:00, !1:00 and 11:45. I will most likely not stay there again.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Olga, your feedback is appreciated. It seems our communication may have not met your expectations during your stay. We apologize for the hiccups you encountered with daily room servicing and for any inconvenience during your requested late check-out. Your comments aid in improving these areas. We hope to have another opportunity to provide a better experience in the future.

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad overall and worth the price if you can overlook the homeless and vagrants
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
David, it's heartening to know you found overall value in your stay at the Wyndham New Orleans - French Quarter. We understand the surroundings may have influenced your impressions, and we're grateful you were able to overlook it. Thanks for choosing us, and we hope to welcome you back in the future.

8/10 - 좋아요

Dawn

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Dawn, thank you for choosing Wyndham New Orleans - French Quarter for your recent stay. We appreciate your positive rating on Expedia and we're encouraged to continue doing our best to ensure that our guests have an enjoyable experience. We look forward to accommodating you again in the future.

8/10 - 좋아요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older but renovated. The tub had some peeling enamel coating. Conditioner was impossible to get out but nice after the effort. Quiet AC. Nice pool & security. Loved the staff!!!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Heidi, it's fantastic to hear you appreciated the atmosphere at Wyndham New Orleans - French Quarter and enjoyed our serene pool area. We're also delighted that our dedicated team members made a positive impact on your stay. We understand there were a few aspects of your experience that weren't perfect, such as the bathroom amenities and air conditioning, and we appreciate your feedback. It will certainly guide us in further refining our guest experience. We're anticipating your next visit eagerly!

8/10 - 좋아요

William

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was nice and a few updates. It was perfect location for The Big Easy so can be noisy at times. The staff was excellent and courteous. The cleaning staff did an outstanding service.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
William, it's pleasing to know that Wyndham New Orleans - French Quarter's prime location was perfect for your visit and you found the renovations pleasing. We're thrilled to learn about your positive encounters with our courteous colleagues. We're grateful for your recognition of the outstanding service provided by our cleaning team. Thank you for sharing your experience and we look forward to welcoming you back!

10/10 - 훌륭해요

Brion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a blast!
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Brion, we're thrilled to know you had such a wonderful time at the Wyndham New Orleans - French Quarter. It's always encouraging to hear when our guests make the most of their stay. We look forward to making your next visit just as enjoyable.

8/10 - 좋아요

Dorphus Williams

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Once you step out of the hotel you encounter a change in the environment.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Dorphus, thank you for taking the time to share your thoughts. We're pleased you enjoyed your stay at the Wyndham New Orleans - French Quarter. Indeed, our location offers a distinct shift in ambiance from the tranquil retreat of our hotel to the vibrant and lively French Quarter outside our doors. We trust this unique blend of calm and excitement enhanced your experience. We hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

J B 님, Wheaton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location and good up to date property with friendly staff. Restaurant off lobby is convenient in a pinch.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
J B, thank you for your kind review. At Wyndham New Orleans - French Quarter, we take pride in our excellent location and modern facilities. It's delightful to hear you found our on-site dining spot convenient and our team members warm and welcoming. We hope to host you once again on your next visit.

10/10 - 훌륭해요

Faith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great location for our trip to New Orleans! Easy walking distance from everything and staff was great!
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Faith, your wonderful feedback about Wyndham New Orleans - French Quarter is truly appreciated. We're thrilled that our prime location made your trip more convenient, and that our team members were able to enhance your experience. We look forward to the opportunity of welcoming you back on your next visit to New Orleans.

8/10 - 좋아요

Benjamin Jr. 님, Lafayette

Great location. Had a good stay.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Benjamin Jr., it's wonderful to hear that you enjoyed your stay at the Wyndham New Orleans - French Quarter. The prime location is indeed one of the things our guests appreciate the most. Thank you for sharing your feedback. We hope to welcome you back soon.

10/10 - 훌륭해요

Cyndi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Cyndi, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Wyndham New Orleans - French Quarter!

6/10 - 괜찮아요

MaryMargaret

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The rooms we stayed in on the 12th floor, although not street facing were incredibly noise. We had booked (3) room. I have stayed here the last (5) years for a festival and this was by far the worst experience, simply because of the noise which could be heard in the hallways and from outside. Terrible
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
MaryMargaret, it's regrettable to hear of your less than satisfactory experience due to the noise levels during your recent visit. We aim to meet the comfort expectations of our guests and it appears we fell short in your case. Please rest assured, your feedback has been noted and will be addressed with our team. Despite this, it is our hope to regain your confidence and welcome you back in the future.

10/10 - 훌륭해요

Patricia 님, Vilonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service. Valet service was great also. Everyone very nice and helpful.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Patricia, thank you for your kind feedback. We're thrilled to hear that you experienced exceptional service at Wyndham New Orleans - French Quarter. Our dedicated team members strive to provide a comfortable and enjoyable stay, and it's wonderful to know we succeeded. We're also delighted that our valet service met your expectations. Your kind words mean a lot to us and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kiwaynea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Thank you for sharing, Kiwaynea!At Wyndham New Orleans - French Quarter, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - 훌륭해요

Jt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Thank you for the amazing rating!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Wyndham New Orleans - French Quarter soon!Thanks again for leaving your feedback!

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the French Quarter. Staff was all friendly. Bummed to not have a fridge or microwave b/c we threw a lot of food away-my fault for not realizing when I booked. Best restaurant in the French Quarter was next door so that was awesome. The only bad thing was that my son's earbuds disappeared after they cleaned the room & they denied seeing them. He's an adult & doesn't lose things, so they either swiped them or wrapped them up in the sheets-not sure
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Christina, thank you for sharing your experiences at the Wyndham New Orleans - French Quarter. We're glad that you enjoyed our prime location and the warm interactions with our team members. In regards to the lack of a fridge or microwave, we value your feedback and will consider it for our future enhancements. We're terribly sorry about the missing earbuds. It is highly unusual and our team members are always attentive to the guests' personal items during room cleaning. Will address this concern to avoid such incidences in the future, we certainly hope you will return to again experience our prime location, wonderful local dining, and exceptional service from our team.

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Deborah, thank you for taking the time to rate your stay with us. We're sorry to hear that your experience may not have met all your expectations. Please feel free to reach out to us directly with any specific feedback. We're constantly striving to improve our guest experiences. We hope to get another opportunity to approach your expectations on a future visit.

8/10 - 좋아요

Jeanette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is very close to Bourbon Street and all that you would like to do in NOLA.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Jeanette, it's great to hear you appreciated the prime location of Wyndham New Orleans - French Quarter, providing easy access to Bourbon Street and many other attractions. We hope we can welcome you back for another enjoyable New Orleans adventure.

6/10 - 괜찮아요

Dina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself was fine. The service was gray. The staff was fantastic. It was pretty clean. The rooms were small. The area left much to be desired because of the homelessness and the people hanging out on the street corner. But overall the hotel itself was great.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Dina, thank you for sharing your feedback. It's good to hear that you found the service and our team members to your liking and appreciated the cleanliness of the hotel. We recognize your concerns about the room size and the surrounding neighborhood. While we can't change the architectural scope of our hotel or the social issues in our area, we continually strive to provide an excellent experience within our control. Your comments help us highlight areas where improvements can be made. We appreciate your insights and hope for an opportunity to better serve you in the future.